Set up add/subtract points workcase Transfer to Fraud Take a DAP Explained SMS Text messaging Removed a late fee Said hi to a member of senior management Transfer to a BSIII Transfer to the IVR Take a DAP over $100 Added a dispute Placed a hold on the account Sent statment to cardholder in mercury Set up a workcase Save an Account Informed CH about SMS Texting Set up Future Falcon Suspend Unlock account using Admin tool Changed address per CH reques Transfer to SRBS I Take a DAP under $100 Add Authorized User Change cycle code date Reported card lost/stolen Close an Account Set up add/subtract points workcase Transfer to Fraud Take a DAP Explained SMS Text messaging Removed a late fee Said hi to a member of senior management Transfer to a BSIII Transfer to the IVR Take a DAP over $100 Added a dispute Placed a hold on the account Sent statment to cardholder in mercury Set up a workcase Save an Account Informed CH about SMS Texting Set up Future Falcon Suspend Unlock account using Admin tool Changed address per CH reques Transfer to SRBS I Take a DAP under $100 Add Authorized User Change cycle code date Reported card lost/stolen Close an Account
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Set up add/subtract points workcase
Transfer to Fraud
Take a DAP
Explained SMS Text messaging
Removed a late fee
Said hi to a member of senior management
Transfer to a BSIII
Transfer to the IVR
Take a DAP over $100
Added a dispute
Placed a hold on the account
Sent statment to cardholder in mercury
Set up a workcase
Save an Account
Informed CH about SMS Texting
Set up Future Falcon Suspend
Unlock account using Admin tool
Changed address per CH reques
Transfer to SRBS I
Take a DAP under $100
Add Authorized User
Change cycle code date
Reported card lost/stolen
Close an Account