Save an Account Unlock account using Admin tool Sent statment to cardholder in mercury Set up a workcase Take a DAP Close an Account Transfer to the IVR Change cycle code date Add Authorized User Said hi to a member of senior management Transfer to SRBS I Transfer to Fraud Take a DAP under $100 Set up Future Falcon Suspend Take a DAP over $100 Transfer to a BSIII Added a dispute Placed a hold on the account Informed CH about SMS Texting Set up add/subtract points workcase Explained SMS Text messaging Removed a late fee Reported card lost/stolen Changed address per CH reques Save an Account Unlock account using Admin tool Sent statment to cardholder in mercury Set up a workcase Take a DAP Close an Account Transfer to the IVR Change cycle code date Add Authorized User Said hi to a member of senior management Transfer to SRBS I Transfer to Fraud Take a DAP under $100 Set up Future Falcon Suspend Take a DAP over $100 Transfer to a BSIII Added a dispute Placed a hold on the account Informed CH about SMS Texting Set up add/subtract points workcase Explained SMS Text messaging Removed a late fee Reported card lost/stolen Changed address per CH reques
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Save an Account
Unlock account using Admin tool
Sent statment to cardholder in mercury
Set up a workcase
Take a DAP
Close an Account
Transfer to the IVR
Change cycle code date
Add Authorized User
Said hi to a member of senior management
Transfer to SRBS I
Transfer to Fraud
Take a DAP under $100
Set up Future Falcon Suspend
Take a DAP over $100
Transfer to a BSIII
Added a dispute
Placed a hold on the account
Informed CH about SMS Texting
Set up add/subtract points workcase
Explained SMS Text messaging
Removed a late fee
Reported card lost/stolen
Changed address per CH reques