Placed a hold on the account Save an Account Unlock account using Admin tool Take a DAP over $100 Informed CH about SMS Texting Removed a late fee Transfer to Fraud Reported card lost/stolen Sent statment to cardholder in mercury Set up a workcase Add Authorized User Set up Future Falcon Suspend Transfer to SRBS I Take a DAP Set up add/subtract points workcase Take a DAP under $100 Explained SMS Text messaging Said hi to a member of senior management Added a dispute Close an Account Changed address per CH reques Transfer to the IVR Change cycle code date Transfer to a BSIII Placed a hold on the account Save an Account Unlock account using Admin tool Take a DAP over $100 Informed CH about SMS Texting Removed a late fee Transfer to Fraud Reported card lost/stolen Sent statment to cardholder in mercury Set up a workcase Add Authorized User Set up Future Falcon Suspend Transfer to SRBS I Take a DAP Set up add/subtract points workcase Take a DAP under $100 Explained SMS Text messaging Said hi to a member of senior management Added a dispute Close an Account Changed address per CH reques Transfer to the IVR Change cycle code date Transfer to a BSIII
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Placed a hold on the account
Save an Account
Unlock account using Admin tool
Take a DAP over $100
Informed CH about SMS Texting
Removed a late fee
Transfer to Fraud
Reported card lost/stolen
Sent statment to cardholder in mercury
Set up a workcase
Add Authorized User
Set up Future Falcon Suspend
Transfer to SRBS I
Take a DAP
Set up add/subtract points workcase
Take a DAP under $100
Explained SMS Text messaging
Said hi to a member of senior management
Added a dispute
Close an Account
Changed address per CH reques
Transfer to the IVR
Change cycle code date
Transfer to a BSIII