DischargeProcessAbuseandneglectconfidentialityPrivacyclientinformationEthicalcode ofconductFeesMission&Valuesclient andpersonnelrelationshipTobacco/SmokingpolicyReadmissionand appealsClientresponsibilitiesClientrightsIllegalDrugsComplaints&grievancesclientsatisfactionAccommodationRequestsHealthandSafetyLanguageAssistanceTransitionandDischargeoutpatientnondiscriminationCrisisNumbersMedicationcrisisnumbersDischargeProcessAbuseandneglectconfidentialityPrivacyclientinformationEthicalcode ofconductFeesMission&Valuesclient andpersonnelrelationshipTobacco/SmokingpolicyReadmissionand appealsClientresponsibilitiesClientrightsIllegalDrugsComplaints&grievancesclientsatisfactionAccommodationRequestsHealthandSafetyLanguageAssistanceTransitionandDischargeoutpatientnondiscriminationCrisisNumbersMedicationcrisisnumbers

Handbook - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discharge Process
  2. Abuse and neglect
  3. confidentiality
  4. Privacy client information
  5. Ethical code of conduct
  6. Fees
  7. Mission & Values
  8. client and personnel relationship
  9. Tobacco/Smoking policy
  10. Readmission and appeals
  11. Client responsibilities
  12. Client rights
  13. Illegal Drugs
  14. Complaints & grievances
  15. client satisfaction
  16. Accommodation Requests
  17. Health and Safety
  18. Language Assistance
  19. Transition and Discharge
  20. outpatient
  21. nondiscrimination
  22. Crisis Numbers
  23. Medication
  24. crisis numbers