Speakingwith aProvidernamed DolaQuote PTbenefits toa providerProvider areferencefor the call90 days tosubmit afirst claimDo onetrainingcourse viaTufts ADP/NttDataDeescalatea callUseSupportpoint 10times todayUsing thewordPleaseOfferadditionalassistanceProviderourPayer IDSpeakingwith aProviderNamedStephanieProvide aanswer toa peerusing ChatUsing thewordThank youUsing anAcknowledgementStatementTelling aprovideryournamePromoteHealthTrioConnect30-45days turnaroundtimeClaimdenialin errorUse anEmpathystatementUse theprovidername 3times in thecallThank youfor callingTuftsHealth PlanSpeakingwith aProvidernamedDebraGiving theprovider ourfirst claimsaddressEDIcorrectedclaimSpeakingwith aProvidernamed DolaQuote PTbenefits toa providerProvider areferencefor the call90 days tosubmit afirst claimDo onetrainingcourse viaTufts ADP/NttDataDeescalatea callUseSupportpoint 10times todayUsing thewordPleaseOfferadditionalassistanceProviderourPayer IDSpeakingwith aProviderNamedStephanieProvide aanswer toa peerusing ChatUsing thewordThank youUsing anAcknowledgementStatementTelling aprovideryournamePromoteHealthTrioConnect30-45days turnaroundtimeClaimdenialin errorUse anEmpathystatementUse theprovidername 3times in thecallThank youfor callingTuftsHealth PlanSpeakingwith aProvidernamedDebraGiving theprovider ourfirst claimsaddressEDIcorrectedclaim

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speaking with a Provider named Dola
  2. Quote PT benefits to a provider
  3. Provider a reference for the call
  4. 90 days to submit a first claim
  5. Do one training course via Tufts ADP/Ntt Data
  6. De escalate a call
  7. Use Support point 10 times today
  8. Using the word Please
  9. Offer additional assistance
  10. Provider our Payer ID
  11. Speaking with a Provider Named Stephanie
  12. Provide a answer to a peer using Chat
  13. Using the word Thank you
  14. Using an Acknowledgement Statement
  15. Telling a provider your name
  16. Promote Health Trio Connect
  17. 30-45 days turn around time
  18. Claim denial in error
  19. Use an Empathy statement
  20. Use the provider name 3 times in the call
  21. Thank you for calling Tufts Health Plan
  22. Speaking with a Provider named Debra
  23. Giving the provider our first claims address
  24. EDI corrected claim