Deescalatea call90 days tosubmit afirst claim30-45days turnaroundtimeUsing thewordThank youUseSupportpoint 10times todayProvide aanswer toa peerusing ChatEDIcorrectedclaimSpeakingwith aProviderNamedStephanieSpeakingwith aProvidernamedDebraOfferadditionalassistanceUsing thewordPleaseClaimdenialin errorUse theprovidername 3times in thecallProvider areferencefor the callSpeakingwith aProvidernamed DolaThank youfor callingTuftsHealth PlanGiving theprovider ourfirst claimsaddressUse anEmpathystatementUsing anAcknowledgementStatementProviderourPayer IDTelling aprovideryournameDo onetrainingcourse viaTufts ADP/NttDataPromoteHealthTrioConnectQuote PTbenefits toa providerDeescalatea call90 days tosubmit afirst claim30-45days turnaroundtimeUsing thewordThank youUseSupportpoint 10times todayProvide aanswer toa peerusing ChatEDIcorrectedclaimSpeakingwith aProviderNamedStephanieSpeakingwith aProvidernamedDebraOfferadditionalassistanceUsing thewordPleaseClaimdenialin errorUse theprovidername 3times in thecallProvider areferencefor the callSpeakingwith aProvidernamed DolaThank youfor callingTuftsHealth PlanGiving theprovider ourfirst claimsaddressUse anEmpathystatementUsing anAcknowledgementStatementProviderourPayer IDTelling aprovideryournameDo onetrainingcourse viaTufts ADP/NttDataPromoteHealthTrioConnectQuote PTbenefits toa provider

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De escalate a call
  2. 90 days to submit a first claim
  3. 30-45 days turn around time
  4. Using the word Thank you
  5. Use Support point 10 times today
  6. Provide a answer to a peer using Chat
  7. EDI corrected claim
  8. Speaking with a Provider Named Stephanie
  9. Speaking with a Provider named Debra
  10. Offer additional assistance
  11. Using the word Please
  12. Claim denial in error
  13. Use the provider name 3 times in the call
  14. Provider a reference for the call
  15. Speaking with a Provider named Dola
  16. Thank you for calling Tufts Health Plan
  17. Giving the provider our first claims address
  18. Use an Empathy statement
  19. Using an Acknowledgement Statement
  20. Provider our Payer ID
  21. Telling a provider your name
  22. Do one training course via Tufts ADP/Ntt Data
  23. Promote Health Trio Connect
  24. Quote PT benefits to a provider