Quote PTbenefits toa providerUse anEmpathystatementUsing anAcknowledgementStatementGiving theprovider ourfirst claimsaddressUseSupportpoint 10times todayUse theprovidername 3times in thecall90 days tosubmit afirst claimSpeakingwith aProvidernamedDebraDo onetrainingcourse viaTufts ADP/NttDataTelling aprovideryournameOfferadditionalassistancePromoteHealthTrioConnectThank youfor callingTuftsHealth PlanUsing thewordPleaseProvide aanswer toa peerusing ChatDeescalatea callUsing thewordThank youEDIcorrectedclaimClaimdenialin error30-45days turnaroundtimeProvider areferencefor the callProviderourPayer IDSpeakingwith aProvidernamed DolaSpeakingwith aProviderNamedStephanieQuote PTbenefits toa providerUse anEmpathystatementUsing anAcknowledgementStatementGiving theprovider ourfirst claimsaddressUseSupportpoint 10times todayUse theprovidername 3times in thecall90 days tosubmit afirst claimSpeakingwith aProvidernamedDebraDo onetrainingcourse viaTufts ADP/NttDataTelling aprovideryournameOfferadditionalassistancePromoteHealthTrioConnectThank youfor callingTuftsHealth PlanUsing thewordPleaseProvide aanswer toa peerusing ChatDeescalatea callUsing thewordThank youEDIcorrectedclaimClaimdenialin error30-45days turnaroundtimeProvider areferencefor the callProviderourPayer IDSpeakingwith aProvidernamed DolaSpeakingwith aProviderNamedStephanie

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote PT benefits to a provider
  2. Use an Empathy statement
  3. Using an Acknowledgement Statement
  4. Giving the provider our first claims address
  5. Use Support point 10 times today
  6. Use the provider name 3 times in the call
  7. 90 days to submit a first claim
  8. Speaking with a Provider named Debra
  9. Do one training course via Tufts ADP/Ntt Data
  10. Telling a provider your name
  11. Offer additional assistance
  12. Promote Health Trio Connect
  13. Thank you for calling Tufts Health Plan
  14. Using the word Please
  15. Provide a answer to a peer using Chat
  16. De escalate a call
  17. Using the word Thank you
  18. EDI corrected claim
  19. Claim denial in error
  20. 30-45 days turn around time
  21. Provider a reference for the call
  22. Provider our Payer ID
  23. Speaking with a Provider named Dola
  24. Speaking with a Provider Named Stephanie