Quote PTbenefits toa providerThank youfor callingTuftsHealth PlanUse theprovidername 3times in thecallUsing thewordPleaseUsing thewordThank youOfferadditionalassistance30-45days turnaroundtimeSpeakingwith aProvidernamed DolaPromoteHealthTrioConnect90 days tosubmit afirst claimDeescalatea callUseSupportpoint 10times todayEDIcorrectedclaimProvide aanswer toa peerusing ChatProviderourPayer IDSpeakingwith aProviderNamedStephanieDo onetrainingcourse viaTufts ADP/NttDataGiving theprovider ourfirst claimsaddressUsing anAcknowledgementStatementUse anEmpathystatementTelling aprovideryournameSpeakingwith aProvidernamedDebraProvider areferencefor the callClaimdenialin errorQuote PTbenefits toa providerThank youfor callingTuftsHealth PlanUse theprovidername 3times in thecallUsing thewordPleaseUsing thewordThank youOfferadditionalassistance30-45days turnaroundtimeSpeakingwith aProvidernamed DolaPromoteHealthTrioConnect90 days tosubmit afirst claimDeescalatea callUseSupportpoint 10times todayEDIcorrectedclaimProvide aanswer toa peerusing ChatProviderourPayer IDSpeakingwith aProviderNamedStephanieDo onetrainingcourse viaTufts ADP/NttDataGiving theprovider ourfirst claimsaddressUsing anAcknowledgementStatementUse anEmpathystatementTelling aprovideryournameSpeakingwith aProvidernamedDebraProvider areferencefor the callClaimdenialin error

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote PT benefits to a provider
  2. Thank you for calling Tufts Health Plan
  3. Use the provider name 3 times in the call
  4. Using the word Please
  5. Using the word Thank you
  6. Offer additional assistance
  7. 30-45 days turn around time
  8. Speaking with a Provider named Dola
  9. Promote Health Trio Connect
  10. 90 days to submit a first claim
  11. De escalate a call
  12. Use Support point 10 times today
  13. EDI corrected claim
  14. Provide a answer to a peer using Chat
  15. Provider our Payer ID
  16. Speaking with a Provider Named Stephanie
  17. Do one training course via Tufts ADP/Ntt Data
  18. Giving the provider our first claims address
  19. Using an Acknowledgement Statement
  20. Use an Empathy statement
  21. Telling a provider your name
  22. Speaking with a Provider named Debra
  23. Provider a reference for the call
  24. Claim denial in error