Speakingwith aProvidernamedDebraOfferadditionalassistanceUse theprovidername 3times in thecallEDIcorrectedclaimThank youfor callingTuftsHealth PlanUsing anAcknowledgementStatementUsing thewordPleaseClaimdenialin errorPromoteHealthTrioConnectUse anEmpathystatementDo onetrainingcourse viaTufts ADP/NttDataUseSupportpoint 10times todayProvide aanswer toa peerusing ChatSpeakingwith aProviderNamedStephanie90 days tosubmit afirst claimDeescalatea callQuote PTbenefits toa providerUsing thewordThank you30-45days turnaroundtimeProvider areferencefor the callProviderourPayer IDTelling aprovideryournameSpeakingwith aProvidernamed DolaGiving theprovider ourfirst claimsaddressSpeakingwith aProvidernamedDebraOfferadditionalassistanceUse theprovidername 3times in thecallEDIcorrectedclaimThank youfor callingTuftsHealth PlanUsing anAcknowledgementStatementUsing thewordPleaseClaimdenialin errorPromoteHealthTrioConnectUse anEmpathystatementDo onetrainingcourse viaTufts ADP/NttDataUseSupportpoint 10times todayProvide aanswer toa peerusing ChatSpeakingwith aProviderNamedStephanie90 days tosubmit afirst claimDeescalatea callQuote PTbenefits toa providerUsing thewordThank you30-45days turnaroundtimeProvider areferencefor the callProviderourPayer IDTelling aprovideryournameSpeakingwith aProvidernamed DolaGiving theprovider ourfirst claimsaddress

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speaking with a Provider named Debra
  2. Offer additional assistance
  3. Use the provider name 3 times in the call
  4. EDI corrected claim
  5. Thank you for calling Tufts Health Plan
  6. Using an Acknowledgement Statement
  7. Using the word Please
  8. Claim denial in error
  9. Promote Health Trio Connect
  10. Use an Empathy statement
  11. Do one training course via Tufts ADP/Ntt Data
  12. Use Support point 10 times today
  13. Provide a answer to a peer using Chat
  14. Speaking with a Provider Named Stephanie
  15. 90 days to submit a first claim
  16. De escalate a call
  17. Quote PT benefits to a provider
  18. Using the word Thank you
  19. 30-45 days turn around time
  20. Provider a reference for the call
  21. Provider our Payer ID
  22. Telling a provider your name
  23. Speaking with a Provider named Dola
  24. Giving the provider our first claims address