Deescalatea callOfferadditionalassistanceTelling aprovideryournameUsing anAcknowledgementStatementSpeakingwith aProvidernamedDebraPromoteHealthTrioConnectUse theprovidername 3times in thecallQuote PTbenefits toa providerProviderourPayer IDDo onetrainingcourse viaTufts ADP/NttDataUsing thewordPleaseProvide aanswer toa peerusing ChatUsing thewordThank you30-45days turnaroundtimeSpeakingwith aProvidernamed DolaClaimdenialin errorThank youfor callingTuftsHealth PlanEDIcorrectedclaimUse anEmpathystatement90 days tosubmit afirst claimSpeakingwith aProviderNamedStephanieGiving theprovider ourfirst claimsaddressProvider areferencefor the callUseSupportpoint 10times todayDeescalatea callOfferadditionalassistanceTelling aprovideryournameUsing anAcknowledgementStatementSpeakingwith aProvidernamedDebraPromoteHealthTrioConnectUse theprovidername 3times in thecallQuote PTbenefits toa providerProviderourPayer IDDo onetrainingcourse viaTufts ADP/NttDataUsing thewordPleaseProvide aanswer toa peerusing ChatUsing thewordThank you30-45days turnaroundtimeSpeakingwith aProvidernamed DolaClaimdenialin errorThank youfor callingTuftsHealth PlanEDIcorrectedclaimUse anEmpathystatement90 days tosubmit afirst claimSpeakingwith aProviderNamedStephanieGiving theprovider ourfirst claimsaddressProvider areferencefor the callUseSupportpoint 10times today

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De escalate a call
  2. Offer additional assistance
  3. Telling a provider your name
  4. Using an Acknowledgement Statement
  5. Speaking with a Provider named Debra
  6. Promote Health Trio Connect
  7. Use the provider name 3 times in the call
  8. Quote PT benefits to a provider
  9. Provider our Payer ID
  10. Do one training course via Tufts ADP/Ntt Data
  11. Using the word Please
  12. Provide a answer to a peer using Chat
  13. Using the word Thank you
  14. 30-45 days turn around time
  15. Speaking with a Provider named Dola
  16. Claim denial in error
  17. Thank you for calling Tufts Health Plan
  18. EDI corrected claim
  19. Use an Empathy statement
  20. 90 days to submit a first claim
  21. Speaking with a Provider Named Stephanie
  22. Giving the provider our first claims address
  23. Provider a reference for the call
  24. Use Support point 10 times today