ProviderourPayer IDDeescalatea callUse theprovidername 3times in thecall30-45days turnaroundtimeEDIcorrectedclaimProvider areferencefor the callUse anEmpathystatementProvide aanswer toa peerusing ChatDo onetrainingcourse viaTufts ADP/NttDataClaimdenialin errorOfferadditionalassistanceUsing thewordThank youSpeakingwith aProvidernamed DolaGiving theprovider ourfirst claimsaddressTelling aprovideryourname90 days tosubmit afirst claimUseSupportpoint 10times todayPromoteHealthTrioConnectUsing thewordPleaseQuote PTbenefits toa providerThank youfor callingTuftsHealth PlanUsing anAcknowledgementStatementSpeakingwith aProvidernamedDebraSpeakingwith aProviderNamedStephanieProviderourPayer IDDeescalatea callUse theprovidername 3times in thecall30-45days turnaroundtimeEDIcorrectedclaimProvider areferencefor the callUse anEmpathystatementProvide aanswer toa peerusing ChatDo onetrainingcourse viaTufts ADP/NttDataClaimdenialin errorOfferadditionalassistanceUsing thewordThank youSpeakingwith aProvidernamed DolaGiving theprovider ourfirst claimsaddressTelling aprovideryourname90 days tosubmit afirst claimUseSupportpoint 10times todayPromoteHealthTrioConnectUsing thewordPleaseQuote PTbenefits toa providerThank youfor callingTuftsHealth PlanUsing anAcknowledgementStatementSpeakingwith aProvidernamedDebraSpeakingwith aProviderNamedStephanie

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provider our Payer ID
  2. De escalate a call
  3. Use the provider name 3 times in the call
  4. 30-45 days turn around time
  5. EDI corrected claim
  6. Provider a reference for the call
  7. Use an Empathy statement
  8. Provide a answer to a peer using Chat
  9. Do one training course via Tufts ADP/Ntt Data
  10. Claim denial in error
  11. Offer additional assistance
  12. Using the word Thank you
  13. Speaking with a Provider named Dola
  14. Giving the provider our first claims address
  15. Telling a provider your name
  16. 90 days to submit a first claim
  17. Use Support point 10 times today
  18. Promote Health Trio Connect
  19. Using the word Please
  20. Quote PT benefits to a provider
  21. Thank you for calling Tufts Health Plan
  22. Using an Acknowledgement Statement
  23. Speaking with a Provider named Debra
  24. Speaking with a Provider Named Stephanie