ProviderourPayer IDQuote PTbenefits toa providerUsing thewordThank youPromoteHealthTrioConnectProvider areferencefor the callUse anEmpathystatementUsing thewordPleaseDo onetrainingcourse viaTufts ADP/NttDataDeescalatea callGiving theprovider ourfirst claimsaddressOfferadditionalassistanceProvide aanswer toa peerusing ChatUseSupportpoint 10times today90 days tosubmit afirst claimUsing anAcknowledgementStatementUse theprovidername 3times in thecallThank youfor callingTuftsHealth PlanSpeakingwith aProvidernamedDebraTelling aprovideryournameEDIcorrectedclaimSpeakingwith aProvidernamed Dola30-45days turnaroundtimeSpeakingwith aProviderNamedStephanieClaimdenialin errorProviderourPayer IDQuote PTbenefits toa providerUsing thewordThank youPromoteHealthTrioConnectProvider areferencefor the callUse anEmpathystatementUsing thewordPleaseDo onetrainingcourse viaTufts ADP/NttDataDeescalatea callGiving theprovider ourfirst claimsaddressOfferadditionalassistanceProvide aanswer toa peerusing ChatUseSupportpoint 10times today90 days tosubmit afirst claimUsing anAcknowledgementStatementUse theprovidername 3times in thecallThank youfor callingTuftsHealth PlanSpeakingwith aProvidernamedDebraTelling aprovideryournameEDIcorrectedclaimSpeakingwith aProvidernamed Dola30-45days turnaroundtimeSpeakingwith aProviderNamedStephanieClaimdenialin error

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provider our Payer ID
  2. Quote PT benefits to a provider
  3. Using the word Thank you
  4. Promote Health Trio Connect
  5. Provider a reference for the call
  6. Use an Empathy statement
  7. Using the word Please
  8. Do one training course via Tufts ADP/Ntt Data
  9. De escalate a call
  10. Giving the provider our first claims address
  11. Offer additional assistance
  12. Provide a answer to a peer using Chat
  13. Use Support point 10 times today
  14. 90 days to submit a first claim
  15. Using an Acknowledgement Statement
  16. Use the provider name 3 times in the call
  17. Thank you for calling Tufts Health Plan
  18. Speaking with a Provider named Debra
  19. Telling a provider your name
  20. EDI corrected claim
  21. Speaking with a Provider named Dola
  22. 30-45 days turn around time
  23. Speaking with a Provider Named Stephanie
  24. Claim denial in error