Claimdenialin errorUsing thewordPleaseProviderourPayer IDOfferadditionalassistanceEDIcorrectedclaimSpeakingwith aProvidernamed Dola90 days tosubmit afirst claimQuote PTbenefits toa providerSpeakingwith aProviderNamedStephanieThank youfor callingTuftsHealth PlanSpeakingwith aProvidernamedDebraUse anEmpathystatementPromoteHealthTrioConnect30-45days turnaroundtimeDo onetrainingcourse viaTufts ADP/NttDataUsing thewordThank youGiving theprovider ourfirst claimsaddressProvider areferencefor the callTelling aprovideryournameUse theprovidername 3times in thecallUseSupportpoint 10times todayUsing anAcknowledgementStatementDeescalatea callProvide aanswer toa peerusing ChatClaimdenialin errorUsing thewordPleaseProviderourPayer IDOfferadditionalassistanceEDIcorrectedclaimSpeakingwith aProvidernamed Dola90 days tosubmit afirst claimQuote PTbenefits toa providerSpeakingwith aProviderNamedStephanieThank youfor callingTuftsHealth PlanSpeakingwith aProvidernamedDebraUse anEmpathystatementPromoteHealthTrioConnect30-45days turnaroundtimeDo onetrainingcourse viaTufts ADP/NttDataUsing thewordThank youGiving theprovider ourfirst claimsaddressProvider areferencefor the callTelling aprovideryournameUse theprovidername 3times in thecallUseSupportpoint 10times todayUsing anAcknowledgementStatementDeescalatea callProvide aanswer toa peerusing Chat

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claim denial in error
  2. Using the word Please
  3. Provider our Payer ID
  4. Offer additional assistance
  5. EDI corrected claim
  6. Speaking with a Provider named Dola
  7. 90 days to submit a first claim
  8. Quote PT benefits to a provider
  9. Speaking with a Provider Named Stephanie
  10. Thank you for calling Tufts Health Plan
  11. Speaking with a Provider named Debra
  12. Use an Empathy statement
  13. Promote Health Trio Connect
  14. 30-45 days turn around time
  15. Do one training course via Tufts ADP/Ntt Data
  16. Using the word Thank you
  17. Giving the provider our first claims address
  18. Provider a reference for the call
  19. Telling a provider your name
  20. Use the provider name 3 times in the call
  21. Use Support point 10 times today
  22. Using an Acknowledgement Statement
  23. De escalate a call
  24. Provide a answer to a peer using Chat