Quote PTbenefits toa providerThank youfor callingTuftsHealth PlanClaimdenialin errorProviderourPayer IDUseSupportpoint 10times todaySpeakingwith aProvidernamed DolaDeescalatea callSpeakingwith aProvidernamedDebraProvide aanswer toa peerusing ChatUsing thewordThank youUsing anAcknowledgementStatementProvider areferencefor the callSpeakingwith aProviderNamedStephanieUse anEmpathystatement30-45days turnaroundtime90 days tosubmit afirst claimPromoteHealthTrioConnectUse theprovidername 3times in thecallEDIcorrectedclaimTelling aprovideryournameGiving theprovider ourfirst claimsaddressDo onetrainingcourse viaTufts ADP/NttDataOfferadditionalassistanceUsing thewordPleaseQuote PTbenefits toa providerThank youfor callingTuftsHealth PlanClaimdenialin errorProviderourPayer IDUseSupportpoint 10times todaySpeakingwith aProvidernamed DolaDeescalatea callSpeakingwith aProvidernamedDebraProvide aanswer toa peerusing ChatUsing thewordThank youUsing anAcknowledgementStatementProvider areferencefor the callSpeakingwith aProviderNamedStephanieUse anEmpathystatement30-45days turnaroundtime90 days tosubmit afirst claimPromoteHealthTrioConnectUse theprovidername 3times in thecallEDIcorrectedclaimTelling aprovideryournameGiving theprovider ourfirst claimsaddressDo onetrainingcourse viaTufts ADP/NttDataOfferadditionalassistanceUsing thewordPlease

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote PT benefits to a provider
  2. Thank you for calling Tufts Health Plan
  3. Claim denial in error
  4. Provider our Payer ID
  5. Use Support point 10 times today
  6. Speaking with a Provider named Dola
  7. De escalate a call
  8. Speaking with a Provider named Debra
  9. Provide a answer to a peer using Chat
  10. Using the word Thank you
  11. Using an Acknowledgement Statement
  12. Provider a reference for the call
  13. Speaking with a Provider Named Stephanie
  14. Use an Empathy statement
  15. 30-45 days turn around time
  16. 90 days to submit a first claim
  17. Promote Health Trio Connect
  18. Use the provider name 3 times in the call
  19. EDI corrected claim
  20. Telling a provider your name
  21. Giving the provider our first claims address
  22. Do one training course via Tufts ADP/Ntt Data
  23. Offer additional assistance
  24. Using the word Please