Deescalatea callUseSupportpoint 10times todayEDIcorrectedclaimTelling aprovideryournameUsing anAcknowledgementStatementUsing thewordPleaseSpeakingwith aProvidernamedDebraProvider areferencefor the callUse anEmpathystatementSpeakingwith aProviderNamedStephanieProviderourPayer ID90 days tosubmit afirst claimPromoteHealthTrioConnectSpeakingwith aProvidernamed DolaOfferadditionalassistanceClaimdenialin errorQuote PTbenefits toa providerUsing thewordThank youThank youfor callingTuftsHealth PlanGiving theprovider ourfirst claimsaddressProvide aanswer toa peerusing Chat30-45days turnaroundtimeUse theprovidername 3times in thecallDo onetrainingcourse viaTufts ADP/NttDataDeescalatea callUseSupportpoint 10times todayEDIcorrectedclaimTelling aprovideryournameUsing anAcknowledgementStatementUsing thewordPleaseSpeakingwith aProvidernamedDebraProvider areferencefor the callUse anEmpathystatementSpeakingwith aProviderNamedStephanieProviderourPayer ID90 days tosubmit afirst claimPromoteHealthTrioConnectSpeakingwith aProvidernamed DolaOfferadditionalassistanceClaimdenialin errorQuote PTbenefits toa providerUsing thewordThank youThank youfor callingTuftsHealth PlanGiving theprovider ourfirst claimsaddressProvide aanswer toa peerusing Chat30-45days turnaroundtimeUse theprovidername 3times in thecallDo onetrainingcourse viaTufts ADP/NttData

Lucky Bingo - THPP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De escalate a call
  2. Use Support point 10 times today
  3. EDI corrected claim
  4. Telling a provider your name
  5. Using an Acknowledgement Statement
  6. Using the word Please
  7. Speaking with a Provider named Debra
  8. Provider a reference for the call
  9. Use an Empathy statement
  10. Speaking with a Provider Named Stephanie
  11. Provider our Payer ID
  12. 90 days to submit a first claim
  13. Promote Health Trio Connect
  14. Speaking with a Provider named Dola
  15. Offer additional assistance
  16. Claim denial in error
  17. Quote PT benefits to a provider
  18. Using the word Thank you
  19. Thank you for calling Tufts Health Plan
  20. Giving the provider our first claims address
  21. Provide a answer to a peer using Chat
  22. 30-45 days turn around time
  23. Use the provider name 3 times in the call
  24. Do one training course via Tufts ADP/Ntt Data