wear asmile5-15minutesservicerecordcardrefrain fromarguingwho'scorrectclientconsultationcommunication25minutesbe aproblemsolverpositiveattitudetotallookabsolutelyneverswatchask forspecificsintakeformrespecttardyintroduce toothers theymay interactwithconsultationareapersonalportfolioto makethe clienthappybookreflectivelisteningremainneutralyourselfwear asmile5-15minutesservicerecordcardrefrain fromarguingwho'scorrectclientconsultationcommunication25minutesbe aproblemsolverpositiveattitudetotallookabsolutelyneverswatchask forspecificsintakeformrespecttardyintroduce toothers theymay interactwithconsultationareapersonalportfolioto makethe clienthappybookreflectivelisteningremainneutralyourself

Ch 4. Communicating for Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. wear a smile
  2. 5-15 minutes
  3. service record card
  4. refrain from arguing who's correct
  5. client consultation
  6. communication
  7. 25 minutes
  8. be a problem solver
  9. positive attitude
  10. total look
  11. absolutely never
  12. swatch
  13. ask for specifics
  14. intake form
  15. respect
  16. tardy
  17. introduce to others they may interact with
  18. consultation area
  19. personal portfolio
  20. to make the client happy
  21. book
  22. reflective listening
  23. remain neutral
  24. yourself