totallookclientconsultationintroduce toothers theymay interactwithrefrain fromarguingwho'scorrect5-15minutesreflectivelisteningpersonalportfolioremainneutralswatchrespectcommunicationintakeformwear asmileconsultationareabe aproblemsolverpositiveattitudeyourselfask forspecificsservicerecordcardto makethe clienthappy25minutestardyabsolutelyneverbooktotallookclientconsultationintroduce toothers theymay interactwithrefrain fromarguingwho'scorrect5-15minutesreflectivelisteningpersonalportfolioremainneutralswatchrespectcommunicationintakeformwear asmileconsultationareabe aproblemsolverpositiveattitudeyourselfask forspecificsservicerecordcardto makethe clienthappy25minutestardyabsolutelyneverbook

Ch 4. Communicating for Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. total look
  2. client consultation
  3. introduce to others they may interact with
  4. refrain from arguing who's correct
  5. 5-15 minutes
  6. reflective listening
  7. personal portfolio
  8. remain neutral
  9. swatch
  10. respect
  11. communication
  12. intake form
  13. wear a smile
  14. consultation area
  15. be a problem solver
  16. positive attitude
  17. yourself
  18. ask for specifics
  19. service record card
  20. to make the client happy
  21. 25 minutes
  22. tardy
  23. absolutely never
  24. book