positiveattitudebe aproblemsolverbookask forspecificsreflectivelisteningrespectremainneutralwear asmileclientconsultationyourself25minutesswatchabsolutelynevertotallookto makethe clienthappy5-15minutescommunicationpersonalportfolioconsultationareaintakeformservicerecordcardrefrain fromarguingwho'scorrecttardyintroduce toothers theymay interactwithpositiveattitudebe aproblemsolverbookask forspecificsreflectivelisteningrespectremainneutralwear asmileclientconsultationyourself25minutesswatchabsolutelynevertotallookto makethe clienthappy5-15minutescommunicationpersonalportfolioconsultationareaintakeformservicerecordcardrefrain fromarguingwho'scorrecttardyintroduce toothers theymay interactwith

Ch 4. Communicating for Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. positive attitude
  2. be a problem solver
  3. book
  4. ask for specifics
  5. reflective listening
  6. respect
  7. remain neutral
  8. wear a smile
  9. client consultation
  10. yourself
  11. 25 minutes
  12. swatch
  13. absolutely never
  14. total look
  15. to make the client happy
  16. 5-15 minutes
  17. communication
  18. personal portfolio
  19. consultation area
  20. intake form
  21. service record card
  22. refrain from arguing who's correct
  23. tardy
  24. introduce to others they may interact with