absolutelyneverswatchrespectpersonalportfolio5-15minutesreflectivelisteningbe aproblemsolver25minuteswear asmileclientconsultationpositiveattitudeservicerecordcardconsultationareabookyourselfremainneutraltardyrefrain fromarguingwho'scorrectintakeformtotallookask forspecificsto makethe clienthappyintroduce toothers theymay interactwithcommunicationabsolutelyneverswatchrespectpersonalportfolio5-15minutesreflectivelisteningbe aproblemsolver25minuteswear asmileclientconsultationpositiveattitudeservicerecordcardconsultationareabookyourselfremainneutraltardyrefrain fromarguingwho'scorrectintakeformtotallookask forspecificsto makethe clienthappyintroduce toothers theymay interactwithcommunication

Ch 4. Communicating for Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. absolutely never
  2. swatch
  3. respect
  4. personal portfolio
  5. 5-15 minutes
  6. reflective listening
  7. be a problem solver
  8. 25 minutes
  9. wear a smile
  10. client consultation
  11. positive attitude
  12. service record card
  13. consultation area
  14. book
  15. yourself
  16. remain neutral
  17. tardy
  18. refrain from arguing who's correct
  19. intake form
  20. total look
  21. ask for specifics
  22. to make the client happy
  23. introduce to others they may interact with
  24. communication