intakeform25minutesbe aproblemsolverclientconsultation5-15minuteswear asmilebookconsultationareapersonalportfoliointroduce toothers theymay interactwithpositiveattituderemainneutraltotallookto makethe clienthappyask forspecificsswatchreflectivelisteningtardyabsolutelyneverservicerecordcardyourselfrefrain fromarguingwho'scorrectrespectcommunicationintakeform25minutesbe aproblemsolverclientconsultation5-15minuteswear asmilebookconsultationareapersonalportfoliointroduce toothers theymay interactwithpositiveattituderemainneutraltotallookto makethe clienthappyask forspecificsswatchreflectivelisteningtardyabsolutelyneverservicerecordcardyourselfrefrain fromarguingwho'scorrectrespectcommunication

Ch 4. Communicating for Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. intake form
  2. 25 minutes
  3. be a problem solver
  4. client consultation
  5. 5-15 minutes
  6. wear a smile
  7. book
  8. consultation area
  9. personal portfolio
  10. introduce to others they may interact with
  11. positive attitude
  12. remain neutral
  13. total look
  14. to make the client happy
  15. ask for specifics
  16. swatch
  17. reflective listening
  18. tardy
  19. absolutely never
  20. service record card
  21. yourself
  22. refrain from arguing who's correct
  23. respect
  24. communication