ask forspecificsclientconsultationpersonalportfoliobe aproblemsolverremainneutral25minutesrespectcommunicationintakeformwear asmiletardyintroduce toothers theymay interactwithyourselfconsultationareapositiveattituderefrain fromarguingwho'scorrectservicerecordcard5-15minutesabsolutelyneverbookreflectivelisteningtotallookswatchto makethe clienthappyask forspecificsclientconsultationpersonalportfoliobe aproblemsolverremainneutral25minutesrespectcommunicationintakeformwear asmiletardyintroduce toothers theymay interactwithyourselfconsultationareapositiveattituderefrain fromarguingwho'scorrectservicerecordcard5-15minutesabsolutelyneverbookreflectivelisteningtotallookswatchto makethe clienthappy

Ch 4. Communicating for Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ask for specifics
  2. client consultation
  3. personal portfolio
  4. be a problem solver
  5. remain neutral
  6. 25 minutes
  7. respect
  8. communication
  9. intake form
  10. wear a smile
  11. tardy
  12. introduce to others they may interact with
  13. yourself
  14. consultation area
  15. positive attitude
  16. refrain from arguing who's correct
  17. service record card
  18. 5-15 minutes
  19. absolutely never
  20. book
  21. reflective listening
  22. total look
  23. swatch
  24. to make the client happy