intakeformconsultationareabooktardyclientconsultationreflectivelisteningyourselfwear asmiletotallook25minutespersonalportfoliorefrain fromarguingwho'scorrect5-15minutesintroduce toothers theymay interactwithservicerecordcardto makethe clienthappypositiveattitudeabsolutelyneverbe aproblemsolverremainneutralask forspecificsswatchrespectcommunicationintakeformconsultationareabooktardyclientconsultationreflectivelisteningyourselfwear asmiletotallook25minutespersonalportfoliorefrain fromarguingwho'scorrect5-15minutesintroduce toothers theymay interactwithservicerecordcardto makethe clienthappypositiveattitudeabsolutelyneverbe aproblemsolverremainneutralask forspecificsswatchrespectcommunication

Ch 4. Communicating for Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. intake form
  2. consultation area
  3. book
  4. tardy
  5. client consultation
  6. reflective listening
  7. yourself
  8. wear a smile
  9. total look
  10. 25 minutes
  11. personal portfolio
  12. refrain from arguing who's correct
  13. 5-15 minutes
  14. introduce to others they may interact with
  15. service record card
  16. to make the client happy
  17. positive attitude
  18. absolutely never
  19. be a problem solver
  20. remain neutral
  21. ask for specifics
  22. swatch
  23. respect
  24. communication