totallookrefrain fromarguingwho'scorrectintroduce toothers theymay interactwithrespect5-15minutesconsultationareaclientconsultationbe aproblemsolverpersonalportfolio25minutesintakeformpositiveattitudeswatchbookyourselfcommunicationremainneutralabsolutelyneverreflectivelisteningtardyservicerecordcardwear asmileask forspecificsto makethe clienthappytotallookrefrain fromarguingwho'scorrectintroduce toothers theymay interactwithrespect5-15minutesconsultationareaclientconsultationbe aproblemsolverpersonalportfolio25minutesintakeformpositiveattitudeswatchbookyourselfcommunicationremainneutralabsolutelyneverreflectivelisteningtardyservicerecordcardwear asmileask forspecificsto makethe clienthappy

Ch 4. Communicating for Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. total look
  2. refrain from arguing who's correct
  3. introduce to others they may interact with
  4. respect
  5. 5-15 minutes
  6. consultation area
  7. client consultation
  8. be a problem solver
  9. personal portfolio
  10. 25 minutes
  11. intake form
  12. positive attitude
  13. swatch
  14. book
  15. yourself
  16. communication
  17. remain neutral
  18. absolutely never
  19. reflective listening
  20. tardy
  21. service record card
  22. wear a smile
  23. ask for specifics
  24. to make the client happy