respect5-15minutescommunicationtardyrefrain fromarguingwho'scorrectreflectivelisteningclientconsultationpersonalportfoliopositiveattitudeintroduce toothers theymay interactwithservicerecordcardbookremainneutralyourselfconsultationareawear asmilebe aproblemsolverask forspecifics25minutestotallookswatchto makethe clienthappyabsolutelyneverintakeformrespect5-15minutescommunicationtardyrefrain fromarguingwho'scorrectreflectivelisteningclientconsultationpersonalportfoliopositiveattitudeintroduce toothers theymay interactwithservicerecordcardbookremainneutralyourselfconsultationareawear asmilebe aproblemsolverask forspecifics25minutestotallookswatchto makethe clienthappyabsolutelyneverintakeform

Ch 4. Communicating for Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. respect
  2. 5-15 minutes
  3. communication
  4. tardy
  5. refrain from arguing who's correct
  6. reflective listening
  7. client consultation
  8. personal portfolio
  9. positive attitude
  10. introduce to others they may interact with
  11. service record card
  12. book
  13. remain neutral
  14. yourself
  15. consultation area
  16. wear a smile
  17. be a problem solver
  18. ask for specifics
  19. 25 minutes
  20. total look
  21. swatch
  22. to make the client happy
  23. absolutely never
  24. intake form