No Escalations within a month No Credit Requests within a month No feeds in PGR 2 LMS trainings within a month All Site Config Contacts up to date All sites assigned weekly audit contact No Eligibility Violations Average VOC 9 or higher for 3 months No open Discrep Cases 4 positive VOC scores within a month No open cases assigned to you All PM within SLA No missed training for 3 months No HRO/Flex errors No pending Connection Trainings Submit 2 AskIt articles 100% client retention within a month 2 Kudos within a month 5 Wellness calls within a week All Renewal Schedulers up to date All Discrep Cases within SLA Renewal Certification complete All Onboarding Cases up to date 10 Wellness calls within a week No Escalations within a month No Credit Requests within a month No feeds in PGR 2 LMS trainings within a month All Site Config Contacts up to date All sites assigned weekly audit contact No Eligibility Violations Average VOC 9 or higher for 3 months No open Discrep Cases 4 positive VOC scores within a month No open cases assigned to you All PM within SLA No missed training for 3 months No HRO/Flex errors No pending Connection Trainings Submit 2 AskIt articles 100% client retention within a month 2 Kudos within a month 5 Wellness calls within a week All Renewal Schedulers up to date All Discrep Cases within SLA Renewal Certification complete All Onboarding Cases up to date 10 Wellness calls within a week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No Escalations within a month
No Credit Requests within a month
No feeds in PGR
2 LMS trainings within a month
All Site Config Contacts up to date
All sites assigned weekly audit contact
No Eligibility Violations
Average VOC 9 or higher for 3 months
No open Discrep Cases
4 positive VOC scores within a month
No open cases assigned to you
All PM within SLA
No missed training for 3 months
No HRO/Flex errors
No pending Connection Trainings
Submit 2 AskIt articles
100% client retention within a month
2 Kudos within a month
5 Wellness calls within a week
All Renewal Schedulers up to date
All Discrep Cases within SLA
Renewal Certification complete
All Onboarding Cases up to date
10 Wellness calls within a week