CommunicationClaimsAssistantsJURISAssistDeliverExcellenceCustomerServiceTAMS2PoliteAdviseEmpathyUnionLiaisonsAdvocatesCourteousPhoneCallsFriendlyProfessionalRespectfulHelpfulCallersFMLAProactiveListenDisabilityProfessionalThinkServiceDiariesHCAPositivePhrasingCommunicationClaimsAssistantsJURISAssistDeliverExcellenceCustomerServiceTAMS2PoliteAdviseEmpathyUnionLiaisonsAdvocatesCourteousPhoneCallsFriendlyProfessionalRespectfulHelpfulCallersFMLAProactiveListenDisabilityProfessionalThinkServiceDiariesHCAPositivePhrasing

HCA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communication
  2. Claims Assistants
  3. JURIS
  4. Assist
  5. Deliver Excellence
  6. Customer Service
  7. TAMS2
  8. Polite
  9. Advise
  10. Empathy
  11. Union Liaisons
  12. Advocates
  13. Courteous
  14. Phone Calls
  15. Friendly
  16. Professional
  17. Respectful
  18. Helpful
  19. Callers
  20. FMLA
  21. Proactive
  22. Listen
  23. Disability
  24. Professional
  25. Think Service
  26. Diaries
  27. HCA
  28. Positive Phrasing