Tries otherClient CareManager fora differentanswerIntake reallywants ahousekeeperCaregiverrequests offwith less thanone week’snoticeNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursIntake sets upinterviews,goes withanotheragencyCaregiverbacks out ofa fill-in shiftthey tookthat dayUnplannedchurch event,have to movecars or park ingarageRepeatoffenderdoesn’t clockin or outCaregiver whoknows to callemails or textsout of a shiftSomeonecallsAmanda‘Kimberly’Caregiver’savailabilitychanges,doesn’t notifyofficeInterviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverInactivecaregivercalls forworkSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Applicantcan’tunderstandinterviewquestionsCaregiverclaims theydidn’t getauto shiftreminderDrivers on3rdblaringtheir hornIntake endsservicesafter oneshiftNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerIntake reallywants ahousekeeperCaregiverrequests offwith less thanone week’snoticeNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursIntake sets upinterviews,goes withanotheragencyCaregiverbacks out ofa fill-in shiftthey tookthat dayUnplannedchurch event,have to movecars or park ingarageRepeatoffenderdoesn’t clockin or outCaregiver whoknows to callemails or textsout of a shiftSomeonecallsAmanda‘Kimberly’Caregiver’savailabilitychanges,doesn’t notifyofficeInterviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverInactivecaregivercalls forworkSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Applicantcan’tunderstandinterviewquestionsCaregiverclaims theydidn’t getauto shiftreminderDrivers on3rdblaringtheir hornIntake endsservicesafter oneshiftNew hireremindedtwice tocompletetraining

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries other Client Care Manager for a different answer
  2. Intake really wants a housekeeper
  3. Caregiver requests off with less than one week’s notice
  4. New hire reminded twice to complete training
  5. Prints accidentally: ‘Hey, more scratch paper!’
  6. ‘I’m here to interview with Jennifer’
  7. Caregiver with limited availability asks for hours
  8. Intake sets up interviews, goes with another agency
  9. Caregiver backs out of a fill-in shift they took that day
  10. Unplanned church event, have to move cars or park in garage
  11. Repeat offender doesn’t clock in or out
  12. Caregiver who knows to call emails or texts out of a shift
  13. Someone calls Amanda ‘Kimberly’
  14. Caregiver’s availability changes, doesn’t notify office
  15. Interview shows up later without calling first
  16. Missed a Pulse goal due to one angry caregiver
  17. Inactive caregiver calls for work
  18. Someone calls Kimberly ‘Amanda’
  19. ‘I’m here to interview with Jennifer’
  20. Applicant can’t understand interview questions
  21. Caregiver claims they didn’t get auto shift reminder
  22. Drivers on 3rd blaring their horn
  23. Intake ends services after one shift
  24. New hire reminded twice to complete training