Interviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outPrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a caseSame day(or nightbefore)call outSomeonecallsAmanda‘Kimberly’Long termcasebecomestemporaryCaregiver’savailabilitychanges,doesn’t notifyofficeTries otherClient CareManager fora differentanswerClaims toknowLucienpersonallyDrivers on3rdblaringtheir hornIntake askshow muchnotice weneed to startApplicantcan’tunderstandinterviewquestionsCaregiverwith limitedavailabilityasks forhoursIntake endsservicesafter oneshiftIntake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsCaregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeIntake visitcancels lastminute duetoemergencyInterviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outPrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a caseSame day(or nightbefore)call outSomeonecallsAmanda‘Kimberly’Long termcasebecomestemporaryCaregiver’savailabilitychanges,doesn’t notifyofficeTries otherClient CareManager fora differentanswerClaims toknowLucienpersonallyDrivers on3rdblaringtheir hornIntake askshow muchnotice weneed to startApplicantcan’tunderstandinterviewquestionsCaregiverwith limitedavailabilityasks forhoursIntake endsservicesafter oneshiftIntake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsCaregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeIntake visitcancels lastminute duetoemergency

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Interview shows up later without calling first
  2. Missed a Pulse goal due to one angry caregiver
  3. New hire reminded twice to complete training
  4. Repeat offender doesn’t clock in or out
  5. Prints accidentally: ‘Hey, more scratch paper!’
  6. ‘I’m here to interview with Jennifer’
  7. A caregiver they ‘loved’ is requested off a case
  8. Same day (or night before) call out
  9. Someone calls Amanda ‘Kimberly’
  10. Long term case becomes temporary
  11. Caregiver’s availability changes, doesn’t notify office
  12. Tries other Client Care Manager for a different answer
  13. Claims to know Lucien personally
  14. Drivers on 3rd blaring their horn
  15. Intake asks how much notice we need to start
  16. Applicant can’t understand interview questions
  17. Caregiver with limited availability asks for hours
  18. Intake ends services after one shift
  19. Intake really wants a housekeeper
  20. Caregiver calls out sick for holiday or weekend shifts
  21. Caregiver who knows to call emails or texts out of a shift
  22. New hire reminded twice to complete training
  23. Caregiver requests off with less than one week’s notice
  24. Intake visit cancels last minute due to emergency