Caregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingMissed aPulse goaldue to oneangrycaregiverDrivers on3rdblaringtheir hornIntake endsservicesafter oneshiftNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeIntake askshow muchnotice weneed to startSame day(or nightbefore)call outCaregivercalls out sickfor holiday orweekendshiftsIntake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperClaims toknowLucienpersonallyApplicantcan’tunderstandinterviewquestionsInterviewshows uplater withoutcalling firstLong termcasebecomestemporaryA caregiverthey ‘loved’is requestedoff a caseRepeatoffenderdoesn’t clockin or outCaregiver’savailabilitychanges,doesn’t notifyofficePrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursTries otherClient CareManager fora differentanswerSomeonecallsAmanda‘Kimberly’Caregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingMissed aPulse goaldue to oneangrycaregiverDrivers on3rdblaringtheir hornIntake endsservicesafter oneshiftNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeIntake askshow muchnotice weneed to startSame day(or nightbefore)call outCaregivercalls out sickfor holiday orweekendshiftsIntake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperClaims toknowLucienpersonallyApplicantcan’tunderstandinterviewquestionsInterviewshows uplater withoutcalling firstLong termcasebecomestemporaryA caregiverthey ‘loved’is requestedoff a caseRepeatoffenderdoesn’t clockin or outCaregiver’savailabilitychanges,doesn’t notifyofficePrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursTries otherClient CareManager fora differentanswerSomeonecallsAmanda‘Kimberly’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver who knows to call emails or texts out of a shift
  2. New hire reminded twice to complete training
  3. Missed a Pulse goal due to one angry caregiver
  4. Drivers on 3rd blaring their horn
  5. Intake ends services after one shift
  6. New hire reminded twice to complete training
  7. Caregiver requests off with less than one week’s notice
  8. Intake asks how much notice we need to start
  9. Same day (or night before) call out
  10. Caregiver calls out sick for holiday or weekend shifts
  11. Intake visit cancels last minute due to emergency
  12. Intake really wants a housekeeper
  13. Claims to know Lucien personally
  14. Applicant can’t understand interview questions
  15. Interview shows up later without calling first
  16. Long term case becomes temporary
  17. A caregiver they ‘loved’ is requested off a case
  18. Repeat offender doesn’t clock in or out
  19. Caregiver’s availability changes, doesn’t notify office
  20. Prints accidentally: ‘Hey, more scratch paper!’
  21. ‘I’m here to interview with Jennifer’
  22. Caregiver with limited availability asks for hours
  23. Tries other Client Care Manager for a different answer
  24. Someone calls Amanda ‘Kimberly’