Caregiver whoknows to callemails or textsout of a shiftCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outIntake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperApplicantcan’tunderstandinterviewquestionsSomeonecallsAmanda‘Kimberly’Printsaccidentally:‘Hey, morescratchpaper!’Interviewshows uplater withoutcalling firstCaregiverrequests offwith less thanone week’snoticeIntake endsservicesafter oneshift‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingMissed aPulse goaldue to oneangrycaregiverLong termcasebecomestemporaryClaims toknowLucienpersonallyTries otherClient CareManager fora differentanswerA caregiverthey ‘loved’is requestedoff a caseRepeatoffenderdoesn’t clockin or outCaregiver’savailabilitychanges,doesn’t notifyofficeNew hireremindedtwice tocompletetrainingDrivers on3rdblaringtheir hornCaregiver whoknows to callemails or textsout of a shiftCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outIntake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperApplicantcan’tunderstandinterviewquestionsSomeonecallsAmanda‘Kimberly’Printsaccidentally:‘Hey, morescratchpaper!’Interviewshows uplater withoutcalling firstCaregiverrequests offwith less thanone week’snoticeIntake endsservicesafter oneshift‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingMissed aPulse goaldue to oneangrycaregiverLong termcasebecomestemporaryClaims toknowLucienpersonallyTries otherClient CareManager fora differentanswerA caregiverthey ‘loved’is requestedoff a caseRepeatoffenderdoesn’t clockin or outCaregiver’savailabilitychanges,doesn’t notifyofficeNew hireremindedtwice tocompletetrainingDrivers on3rdblaringtheir horn

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver who knows to call emails or texts out of a shift
  2. Caregiver with limited availability asks for hours
  3. Same day (or night before) call out
  4. Intake visit cancels last minute due to emergency
  5. Intake really wants a housekeeper
  6. Applicant can’t understand interview questions
  7. Someone calls Amanda ‘Kimberly’
  8. Prints accidentally: ‘Hey, more scratch paper!’
  9. Interview shows up later without calling first
  10. Caregiver requests off with less than one week’s notice
  11. Intake ends services after one shift
  12. ‘I’m here to interview with Jennifer’
  13. Intake asks how much notice we need to start
  14. Caregiver calls out sick for holiday or weekend shifts
  15. New hire reminded twice to complete training
  16. Missed a Pulse goal due to one angry caregiver
  17. Long term case becomes temporary
  18. Claims to know Lucien personally
  19. Tries other Client Care Manager for a different answer
  20. A caregiver they ‘loved’ is requested off a case
  21. Repeat offender doesn’t clock in or out
  22. Caregiver’s availability changes, doesn’t notify office
  23. New hire reminded twice to complete training
  24. Drivers on 3rd blaring their horn