Caregiver whoknows to callemails or textsout of a shiftIntake askshow muchnotice weneed to startIntake reallywants ahousekeeperClaims toknowLucienpersonallyMissed aPulse goaldue to oneangrycaregiverCaregivercalls out sickfor holiday orweekendshiftsRepeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Applicantcan’tunderstandinterviewquestionsCaregiverrequests offwith less thanone week’snoticeCaregiver’savailabilitychanges,doesn’t notifyofficeA caregiverthey ‘loved’is requestedoff a caseIntake visitcancels lastminute duetoemergencyNew hireremindedtwice tocompletetrainingLong termcasebecomestemporaryNew hireremindedtwice tocompletetrainingSame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Tries otherClient CareManager fora differentanswerIntake endsservicesafter oneshiftPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursDrivers on3rdblaringtheir hornInterviewshows uplater withoutcalling firstCaregiver whoknows to callemails or textsout of a shiftIntake askshow muchnotice weneed to startIntake reallywants ahousekeeperClaims toknowLucienpersonallyMissed aPulse goaldue to oneangrycaregiverCaregivercalls out sickfor holiday orweekendshiftsRepeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Applicantcan’tunderstandinterviewquestionsCaregiverrequests offwith less thanone week’snoticeCaregiver’savailabilitychanges,doesn’t notifyofficeA caregiverthey ‘loved’is requestedoff a caseIntake visitcancels lastminute duetoemergencyNew hireremindedtwice tocompletetrainingLong termcasebecomestemporaryNew hireremindedtwice tocompletetrainingSame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Tries otherClient CareManager fora differentanswerIntake endsservicesafter oneshiftPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursDrivers on3rdblaringtheir hornInterviewshows uplater withoutcalling first

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver who knows to call emails or texts out of a shift
  2. Intake asks how much notice we need to start
  3. Intake really wants a housekeeper
  4. Claims to know Lucien personally
  5. Missed a Pulse goal due to one angry caregiver
  6. Caregiver calls out sick for holiday or weekend shifts
  7. Repeat offender doesn’t clock in or out
  8. Someone calls Amanda ‘Kimberly’
  9. Applicant can’t understand interview questions
  10. Caregiver requests off with less than one week’s notice
  11. Caregiver’s availability changes, doesn’t notify office
  12. A caregiver they ‘loved’ is requested off a case
  13. Intake visit cancels last minute due to emergency
  14. New hire reminded twice to complete training
  15. Long term case becomes temporary
  16. New hire reminded twice to complete training
  17. Same day (or night before) call out
  18. ‘I’m here to interview with Jennifer’
  19. Tries other Client Care Manager for a different answer
  20. Intake ends services after one shift
  21. Prints accidentally: ‘Hey, more scratch paper!’
  22. Caregiver with limited availability asks for hours
  23. Drivers on 3rd blaring their horn
  24. Interview shows up later without calling first