Missed aPulse goaldue to oneangrycaregiverRepeatoffenderdoesn’t clockin or outApplicantcan’tunderstandinterviewquestionsA caregiverthey ‘loved’is requestedoff a caseIntake askshow muchnotice weneed to startDrivers on3rdblaringtheir hornIntake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outCaregiver’savailabilitychanges,doesn’t notifyofficeInterviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Long termcasebecomestemporaryNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’SomeonecallsAmanda‘Kimberly’Claims toknowLucienpersonallyCaregiverrequests offwith less thanone week’snoticeIntake visitcancels lastminute duetoemergencyTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregiver whoknows to callemails or textsout of a shiftMissed aPulse goaldue to oneangrycaregiverRepeatoffenderdoesn’t clockin or outApplicantcan’tunderstandinterviewquestionsA caregiverthey ‘loved’is requestedoff a caseIntake askshow muchnotice weneed to startDrivers on3rdblaringtheir hornIntake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outCaregiver’savailabilitychanges,doesn’t notifyofficeInterviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Long termcasebecomestemporaryNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’SomeonecallsAmanda‘Kimberly’Claims toknowLucienpersonallyCaregiverrequests offwith less thanone week’snoticeIntake visitcancels lastminute duetoemergencyTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregiver whoknows to callemails or textsout of a shift

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missed a Pulse goal due to one angry caregiver
  2. Repeat offender doesn’t clock in or out
  3. Applicant can’t understand interview questions
  4. A caregiver they ‘loved’ is requested off a case
  5. Intake asks how much notice we need to start
  6. Drivers on 3rd blaring their horn
  7. Intake really wants a housekeeper
  8. Caregiver calls out sick for holiday or weekend shifts
  9. Intake ends services after one shift
  10. Caregiver with limited availability asks for hours
  11. Same day (or night before) call out
  12. Caregiver’s availability changes, doesn’t notify office
  13. Interview shows up later without calling first
  14. ‘I’m here to interview with Jennifer’
  15. Long term case becomes temporary
  16. New hire reminded twice to complete training
  17. Prints accidentally: ‘Hey, more scratch paper!’
  18. Someone calls Amanda ‘Kimberly’
  19. Claims to know Lucien personally
  20. Caregiver requests off with less than one week’s notice
  21. Intake visit cancels last minute due to emergency
  22. Tries other Client Care Manager for a different answer
  23. New hire reminded twice to complete training
  24. Caregiver who knows to call emails or texts out of a shift