Intake visitcancels lastminute duetoemergencyCaregiver’savailabilitychanges,doesn’t notifyofficeCaregivercalls out sickfor holiday orweekendshiftsMissed aPulse goaldue to oneangrycaregiverRepeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Caregiverwith limitedavailabilityasks forhoursDrivers on3rdblaringtheir hornA caregiverthey ‘loved’is requestedoff a caseSame day(or nightbefore)call outNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingLong termcasebecomestemporaryInterviewshows uplater withoutcalling firstIntake askshow muchnotice weneed to startIntake reallywants ahousekeeperCaregiverrequests offwith less thanone week’snoticeClaims toknowLucienpersonallyCaregiver whoknows to callemails or textsout of a shiftIntake endsservicesafter oneshiftApplicantcan’tunderstandinterviewquestions‘I’m here tointerviewwithJennifer’Printsaccidentally:‘Hey, morescratchpaper!’Intake visitcancels lastminute duetoemergencyCaregiver’savailabilitychanges,doesn’t notifyofficeCaregivercalls out sickfor holiday orweekendshiftsMissed aPulse goaldue to oneangrycaregiverRepeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Caregiverwith limitedavailabilityasks forhoursDrivers on3rdblaringtheir hornA caregiverthey ‘loved’is requestedoff a caseSame day(or nightbefore)call outNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingLong termcasebecomestemporaryInterviewshows uplater withoutcalling firstIntake askshow muchnotice weneed to startIntake reallywants ahousekeeperCaregiverrequests offwith less thanone week’snoticeClaims toknowLucienpersonallyCaregiver whoknows to callemails or textsout of a shiftIntake endsservicesafter oneshiftApplicantcan’tunderstandinterviewquestions‘I’m here tointerviewwithJennifer’Printsaccidentally:‘Hey, morescratchpaper!’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Intake visit cancels last minute due to emergency
  2. Caregiver’s availability changes, doesn’t notify office
  3. Caregiver calls out sick for holiday or weekend shifts
  4. Missed a Pulse goal due to one angry caregiver
  5. Repeat offender doesn’t clock in or out
  6. Someone calls Amanda ‘Kimberly’
  7. Caregiver with limited availability asks for hours
  8. Drivers on 3rd blaring their horn
  9. A caregiver they ‘loved’ is requested off a case
  10. Same day (or night before) call out
  11. New hire reminded twice to complete training
  12. Tries other Client Care Manager for a different answer
  13. New hire reminded twice to complete training
  14. Long term case becomes temporary
  15. Interview shows up later without calling first
  16. Intake asks how much notice we need to start
  17. Intake really wants a housekeeper
  18. Caregiver requests off with less than one week’s notice
  19. Claims to know Lucien personally
  20. Caregiver who knows to call emails or texts out of a shift
  21. Intake ends services after one shift
  22. Applicant can’t understand interview questions
  23. ‘I’m here to interview with Jennifer’
  24. Prints accidentally: ‘Hey, more scratch paper!’