Long termcasebecomestemporaryCaregiverwith limitedavailabilityasks forhoursPrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseCaregiver’savailabilitychanges,doesn’t notifyofficeIntake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsCaregiverrequests offwith less thanone week’snoticeRepeatoffenderdoesn’t clockin or outTries otherClient CareManager fora differentanswerIntake askshow muchnotice weneed to startMissed aPulse goaldue to oneangrycaregiverApplicantcan’tunderstandinterviewquestionsIntake endsservicesafter oneshiftCaregiver whoknows to callemails or textsout of a shiftClaims toknowLucienpersonallyInterviewshows uplater withoutcalling firstNew hireremindedtwice tocompletetrainingIntake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Drivers on3rdblaringtheir hornSame day(or nightbefore)call outSomeonecallsAmanda‘Kimberly’Long termcasebecomestemporaryCaregiverwith limitedavailabilityasks forhoursPrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseCaregiver’savailabilitychanges,doesn’t notifyofficeIntake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsCaregiverrequests offwith less thanone week’snoticeRepeatoffenderdoesn’t clockin or outTries otherClient CareManager fora differentanswerIntake askshow muchnotice weneed to startMissed aPulse goaldue to oneangrycaregiverApplicantcan’tunderstandinterviewquestionsIntake endsservicesafter oneshiftCaregiver whoknows to callemails or textsout of a shiftClaims toknowLucienpersonallyInterviewshows uplater withoutcalling firstNew hireremindedtwice tocompletetrainingIntake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Drivers on3rdblaringtheir hornSame day(or nightbefore)call outSomeonecallsAmanda‘Kimberly’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Long term case becomes temporary
  2. Caregiver with limited availability asks for hours
  3. Prints accidentally: ‘Hey, more scratch paper!’
  4. New hire reminded twice to complete training
  5. A caregiver they ‘loved’ is requested off a case
  6. Caregiver’s availability changes, doesn’t notify office
  7. Intake really wants a housekeeper
  8. Caregiver calls out sick for holiday or weekend shifts
  9. Caregiver requests off with less than one week’s notice
  10. Repeat offender doesn’t clock in or out
  11. Tries other Client Care Manager for a different answer
  12. Intake asks how much notice we need to start
  13. Missed a Pulse goal due to one angry caregiver
  14. Applicant can’t understand interview questions
  15. Intake ends services after one shift
  16. Caregiver who knows to call emails or texts out of a shift
  17. Claims to know Lucien personally
  18. Interview shows up later without calling first
  19. New hire reminded twice to complete training
  20. Intake visit cancels last minute due to emergency
  21. ‘I’m here to interview with Jennifer’
  22. Drivers on 3rd blaring their horn
  23. Same day (or night before) call out
  24. Someone calls Amanda ‘Kimberly’