‘I’m here tointerviewwithJennifer’Caregiver’savailabilitychanges,doesn’t notifyofficeInterviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverIntake askshow muchnotice weneed to startIntake endsservicesafter oneshiftSomeonecallsAmanda‘Kimberly’Claims toknowLucienpersonallyNew hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseLong termcasebecomestemporaryDrivers on3rdblaringtheir hornCaregiverwith limitedavailabilityasks forhoursCaregiverrequests offwith less thanone week’snoticeApplicantcan’tunderstandinterviewquestionsCaregivercalls out sickfor holiday orweekendshiftsRepeatoffenderdoesn’t clockin or outIntake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerCaregiver whoknows to callemails or textsout of a shiftSame day(or nightbefore)call outPrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Caregiver’savailabilitychanges,doesn’t notifyofficeInterviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverIntake askshow muchnotice weneed to startIntake endsservicesafter oneshiftSomeonecallsAmanda‘Kimberly’Claims toknowLucienpersonallyNew hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseLong termcasebecomestemporaryDrivers on3rdblaringtheir hornCaregiverwith limitedavailabilityasks forhoursCaregiverrequests offwith less thanone week’snoticeApplicantcan’tunderstandinterviewquestionsCaregivercalls out sickfor holiday orweekendshiftsRepeatoffenderdoesn’t clockin or outIntake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerCaregiver whoknows to callemails or textsout of a shiftSame day(or nightbefore)call outPrintsaccidentally:‘Hey, morescratchpaper!’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. ‘I’m here to interview with Jennifer’
  2. Caregiver’s availability changes, doesn’t notify office
  3. Interview shows up later without calling first
  4. Missed a Pulse goal due to one angry caregiver
  5. Intake asks how much notice we need to start
  6. Intake ends services after one shift
  7. Someone calls Amanda ‘Kimberly’
  8. Claims to know Lucien personally
  9. New hire reminded twice to complete training
  10. A caregiver they ‘loved’ is requested off a case
  11. Long term case becomes temporary
  12. Drivers on 3rd blaring their horn
  13. Caregiver with limited availability asks for hours
  14. Caregiver requests off with less than one week’s notice
  15. Applicant can’t understand interview questions
  16. Caregiver calls out sick for holiday or weekend shifts
  17. Repeat offender doesn’t clock in or out
  18. Intake visit cancels last minute due to emergency
  19. Intake really wants a housekeeper
  20. New hire reminded twice to complete training
  21. Tries other Client Care Manager for a different answer
  22. Caregiver who knows to call emails or texts out of a shift
  23. Same day (or night before) call out
  24. Prints accidentally: ‘Hey, more scratch paper!’