Caregiver whoknows to callemails or textsout of a shiftDrivers on3rdblaringtheir hornCaregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Same day(or nightbefore)call outIntake askshow muchnotice weneed to startCaregiverrequests offwith less thanone week’snoticeIntake endsservicesafter oneshiftApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencyInterviewshows uplater withoutcalling firstPrintsaccidentally:‘Hey, morescratchpaper!’A caregiverthey ‘loved’is requestedoff a caseClaims toknowLucienpersonallyRepeatoffenderdoesn’t clockin or outNew hireremindedtwice tocompletetrainingMissed aPulse goaldue to oneangrycaregiver‘I’m here tointerviewwithJennifer’Tries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregivercalls out sickfor holiday orweekendshiftsLong termcasebecomestemporaryCaregiverwith limitedavailabilityasks forhoursIntake reallywants ahousekeeperCaregiver whoknows to callemails or textsout of a shiftDrivers on3rdblaringtheir hornCaregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Same day(or nightbefore)call outIntake askshow muchnotice weneed to startCaregiverrequests offwith less thanone week’snoticeIntake endsservicesafter oneshiftApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencyInterviewshows uplater withoutcalling firstPrintsaccidentally:‘Hey, morescratchpaper!’A caregiverthey ‘loved’is requestedoff a caseClaims toknowLucienpersonallyRepeatoffenderdoesn’t clockin or outNew hireremindedtwice tocompletetrainingMissed aPulse goaldue to oneangrycaregiver‘I’m here tointerviewwithJennifer’Tries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregivercalls out sickfor holiday orweekendshiftsLong termcasebecomestemporaryCaregiverwith limitedavailabilityasks forhoursIntake reallywants ahousekeeper

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver who knows to call emails or texts out of a shift
  2. Drivers on 3rd blaring their horn
  3. Caregiver’s availability changes, doesn’t notify office
  4. Someone calls Amanda ‘Kimberly’
  5. Same day (or night before) call out
  6. Intake asks how much notice we need to start
  7. Caregiver requests off with less than one week’s notice
  8. Intake ends services after one shift
  9. Applicant can’t understand interview questions
  10. Intake visit cancels last minute due to emergency
  11. Interview shows up later without calling first
  12. Prints accidentally: ‘Hey, more scratch paper!’
  13. A caregiver they ‘loved’ is requested off a case
  14. Claims to know Lucien personally
  15. Repeat offender doesn’t clock in or out
  16. New hire reminded twice to complete training
  17. Missed a Pulse goal due to one angry caregiver
  18. ‘I’m here to interview with Jennifer’
  19. Tries other Client Care Manager for a different answer
  20. New hire reminded twice to complete training
  21. Caregiver calls out sick for holiday or weekend shifts
  22. Long term case becomes temporary
  23. Caregiver with limited availability asks for hours
  24. Intake really wants a housekeeper