Printsaccidentally:‘Hey, morescratchpaper!’SomeonecallsAmanda‘Kimberly’Intake endsservicesafter oneshiftMissed aPulse goaldue to oneangrycaregiverCaregiver’savailabilitychanges,doesn’t notifyofficeNew hireremindedtwice tocompletetrainingInterviewshows uplater withoutcalling firstIntake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsCaregiverwith limitedavailabilityasks forhoursDrivers on3rdblaringtheir hornCaregiverrequests offwith less thanone week’snotice‘I’m here tointerviewwithJennifer’Caregiver whoknows to callemails or textsout of a shiftIntake askshow muchnotice weneed to startA caregiverthey ‘loved’is requestedoff a caseClaims toknowLucienpersonallyTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencySame day(or nightbefore)call outLong termcasebecomestemporaryPrintsaccidentally:‘Hey, morescratchpaper!’SomeonecallsAmanda‘Kimberly’Intake endsservicesafter oneshiftMissed aPulse goaldue to oneangrycaregiverCaregiver’savailabilitychanges,doesn’t notifyofficeNew hireremindedtwice tocompletetrainingInterviewshows uplater withoutcalling firstIntake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsCaregiverwith limitedavailabilityasks forhoursDrivers on3rdblaringtheir hornCaregiverrequests offwith less thanone week’snotice‘I’m here tointerviewwithJennifer’Caregiver whoknows to callemails or textsout of a shiftIntake askshow muchnotice weneed to startA caregiverthey ‘loved’is requestedoff a caseClaims toknowLucienpersonallyTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencySame day(or nightbefore)call outLong termcasebecomestemporary

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Prints accidentally: ‘Hey, more scratch paper!’
  2. Someone calls Amanda ‘Kimberly’
  3. Intake ends services after one shift
  4. Missed a Pulse goal due to one angry caregiver
  5. Caregiver’s availability changes, doesn’t notify office
  6. New hire reminded twice to complete training
  7. Interview shows up later without calling first
  8. Intake really wants a housekeeper
  9. Caregiver calls out sick for holiday or weekend shifts
  10. Caregiver with limited availability asks for hours
  11. Drivers on 3rd blaring their horn
  12. Caregiver requests off with less than one week’s notice
  13. ‘I’m here to interview with Jennifer’
  14. Caregiver who knows to call emails or texts out of a shift
  15. Intake asks how much notice we need to start
  16. A caregiver they ‘loved’ is requested off a case
  17. Claims to know Lucien personally
  18. Tries other Client Care Manager for a different answer
  19. New hire reminded twice to complete training
  20. Repeat offender doesn’t clock in or out
  21. Applicant can’t understand interview questions
  22. Intake visit cancels last minute due to emergency
  23. Same day (or night before) call out
  24. Long term case becomes temporary