Repeatoffenderdoesn’t clockin or outNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerCaregiver whoknows to callemails or textsout of a shiftCaregiverrequests offwith less thanone week’snoticeDrivers on3rdblaringtheir hornSomeonecallsAmanda‘Kimberly’Intake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsSame day(or nightbefore)call outIntake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Applicantcan’tunderstandinterviewquestionsIntake askshow muchnotice weneed to startNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’Claims toknowLucienpersonallyCaregiverwith limitedavailabilityasks forhoursInterviewshows uplater withoutcalling firstCaregiver’savailabilitychanges,doesn’t notifyofficeIntake endsservicesafter oneshiftLong termcasebecomestemporaryMissed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a caseRepeatoffenderdoesn’t clockin or outNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerCaregiver whoknows to callemails or textsout of a shiftCaregiverrequests offwith less thanone week’snoticeDrivers on3rdblaringtheir hornSomeonecallsAmanda‘Kimberly’Intake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsSame day(or nightbefore)call outIntake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Applicantcan’tunderstandinterviewquestionsIntake askshow muchnotice weneed to startNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’Claims toknowLucienpersonallyCaregiverwith limitedavailabilityasks forhoursInterviewshows uplater withoutcalling firstCaregiver’savailabilitychanges,doesn’t notifyofficeIntake endsservicesafter oneshiftLong termcasebecomestemporaryMissed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a case

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Repeat offender doesn’t clock in or out
  2. New hire reminded twice to complete training
  3. Tries other Client Care Manager for a different answer
  4. Caregiver who knows to call emails or texts out of a shift
  5. Caregiver requests off with less than one week’s notice
  6. Drivers on 3rd blaring their horn
  7. Someone calls Amanda ‘Kimberly’
  8. Intake really wants a housekeeper
  9. Caregiver calls out sick for holiday or weekend shifts
  10. Same day (or night before) call out
  11. Intake visit cancels last minute due to emergency
  12. ‘I’m here to interview with Jennifer’
  13. Applicant can’t understand interview questions
  14. Intake asks how much notice we need to start
  15. New hire reminded twice to complete training
  16. Prints accidentally: ‘Hey, more scratch paper!’
  17. Claims to know Lucien personally
  18. Caregiver with limited availability asks for hours
  19. Interview shows up later without calling first
  20. Caregiver’s availability changes, doesn’t notify office
  21. Intake ends services after one shift
  22. Long term case becomes temporary
  23. Missed a Pulse goal due to one angry caregiver
  24. A caregiver they ‘loved’ is requested off a case