Caregiver’s availability changes, doesn’t notify office Long term case becomes temporary Intake ends services after one shift ‘I’m here to interview with Jennifer’ Intake visit cancels last minute due to emergency Same day (or night before) call out Tries other Client Care Manager for a different answer Claims to know Lucien personally Someone calls Amanda ‘Kimberly’ Caregiver calls out sick for holiday or weekend shifts Caregiver requests off with less than one week’s notice Caregiver with limited availability asks for hours Intake asks how much notice we need to start New hire reminded twice to complete training Prints accidentally: ‘Hey, more scratch paper!’ New hire reminded twice to complete training Applicant can’t understand interview questions Repeat offender doesn’t clock in or out Intake really wants a housekeeper Missed a Pulse goal due to one angry caregiver Drivers on 3rd blaring their horn A caregiver they ‘loved’ is requested off a case Interview shows up later without calling first Caregiver who knows to call emails or texts out of a shift Caregiver’s availability changes, doesn’t notify office Long term case becomes temporary Intake ends services after one shift ‘I’m here to interview with Jennifer’ Intake visit cancels last minute due to emergency Same day (or night before) call out Tries other Client Care Manager for a different answer Claims to know Lucien personally Someone calls Amanda ‘Kimberly’ Caregiver calls out sick for holiday or weekend shifts Caregiver requests off with less than one week’s notice Caregiver with limited availability asks for hours Intake asks how much notice we need to start New hire reminded twice to complete training Prints accidentally: ‘Hey, more scratch paper!’ New hire reminded twice to complete training Applicant can’t understand interview questions Repeat offender doesn’t clock in or out Intake really wants a housekeeper Missed a Pulse goal due to one angry caregiver Drivers on 3rd blaring their horn A caregiver they ‘loved’ is requested off a case Interview shows up later without calling first Caregiver who knows to call emails or texts out of a shift
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Caregiver’s availability changes, doesn’t notify office
Long term case becomes temporary
Intake ends services after one shift
‘I’m here to interview with Jennifer’
Intake visit cancels last minute due to emergency
Same day (or night before) call out
Tries other Client Care Manager for a different answer
Claims to know Lucien personally
Someone calls Amanda ‘Kimberly’
Caregiver calls out sick for holiday or weekend shifts
Caregiver requests off with less than one week’s notice
Caregiver with limited availability asks for hours
Intake asks how much notice we need to start
New hire reminded twice to complete training
Prints accidentally: ‘Hey, more scratch paper!’
New hire reminded twice to complete training
Applicant can’t understand interview questions
Repeat offender doesn’t clock in or out
Intake really wants a housekeeper
Missed a Pulse goal due to one angry caregiver
Drivers on 3rd blaring their horn
A caregiver they ‘loved’ is requested off a case
Interview shows up later without calling first
Caregiver who knows to call emails or texts out of a shift