SomeonecallsAmanda‘Kimberly’SomeonecallsKimberly‘Amanda’Caregiverwith limitedavailabilityasks forhoursA caregiverthey ‘loved’is requestedoff a caseCaregiver’savailabilitychanges,doesn’t notifyofficeIntake endsservicesafter oneshiftIntake sets upinterviews,goes withanotheragency‘I’m here tointerviewwithJennifer’Tries otherClient CareManager fora differentanswerPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverbacks out ofa fill-in shiftthey tookthat dayInterviewshows uplater withoutcalling firstDrivers on3rdblaringtheir hornNew hireremindedtwice tocompletetrainingCaregivercalls out sickfor holiday orweekendshiftsSame day(or nightbefore)call outIntake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyCan’t hearperson onthe phonebecause ofsirensInactivecaregivercalls forworkUnplannedchurch event,have to movecars or park ingarageMissed aPulse goaldue to oneangrycaregiverRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderLong termcasebecomestemporarySomeonecallsAmanda‘Kimberly’SomeonecallsKimberly‘Amanda’Caregiverwith limitedavailabilityasks forhoursA caregiverthey ‘loved’is requestedoff a caseCaregiver’savailabilitychanges,doesn’t notifyofficeIntake endsservicesafter oneshiftIntake sets upinterviews,goes withanotheragency‘I’m here tointerviewwithJennifer’Tries otherClient CareManager fora differentanswerPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverbacks out ofa fill-in shiftthey tookthat dayInterviewshows uplater withoutcalling firstDrivers on3rdblaringtheir hornNew hireremindedtwice tocompletetrainingCaregivercalls out sickfor holiday orweekendshiftsSame day(or nightbefore)call outIntake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyCan’t hearperson onthe phonebecause ofsirensInactivecaregivercalls forworkUnplannedchurch event,have to movecars or park ingarageMissed aPulse goaldue to oneangrycaregiverRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderLong termcasebecomestemporary

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone calls Amanda ‘Kimberly’
  2. Someone calls Kimberly ‘Amanda’
  3. Caregiver with limited availability asks for hours
  4. A caregiver they ‘loved’ is requested off a case
  5. Caregiver’s availability changes, doesn’t notify office
  6. Intake ends services after one shift
  7. Intake sets up interviews, goes with another agency
  8. ‘I’m here to interview with Jennifer’
  9. Tries other Client Care Manager for a different answer
  10. Prints accidentally: ‘Hey, more scratch paper!’
  11. Caregiver backs out of a fill-in shift they took that day
  12. Interview shows up later without calling first
  13. Drivers on 3rd blaring their horn
  14. New hire reminded twice to complete training
  15. Caregiver calls out sick for holiday or weekend shifts
  16. Same day (or night before) call out
  17. Intake asks how much notice we need to start
  18. Intake visit cancels last minute due to emergency
  19. Can’t hear person on the phone because of sirens
  20. Inactive caregiver calls for work
  21. Unplanned church event, have to move cars or park in garage
  22. Missed a Pulse goal due to one angry caregiver
  23. Repeat offender doesn’t clock in or out
  24. Caregiver claims they didn’t get auto shift reminder
  25. Long term case becomes temporary