‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyA caregiverthey ‘loved’is requestedoff a caseLong termcasebecomestemporaryDrivers on3rdblaringtheir hornCaregiver’savailabilitychanges,doesn’t notifyofficeCaregivercalls out sickfor holiday orweekendshiftsCaregiverwith limitedavailabilityasks forhoursTries otherClient CareManager fora differentanswerPrintsaccidentally:‘Hey, morescratchpaper!’Missed aPulse goaldue to oneangrycaregiverSomeonecallsKimberly‘Amanda’Caregiverbacks out ofa fill-in shiftthey tookthat dayIntake askshow muchnotice weneed to startCaregiverclaims theydidn’t getauto shiftreminderSomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outSame day(or nightbefore)call outInactivecaregivercalls forworkNew hireremindedtwice tocompletetrainingIntake endsservicesafter oneshiftInterviewshows uplater withoutcalling firstUnplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencyCan’t hearperson onthe phonebecause ofsirens‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyA caregiverthey ‘loved’is requestedoff a caseLong termcasebecomestemporaryDrivers on3rdblaringtheir hornCaregiver’savailabilitychanges,doesn’t notifyofficeCaregivercalls out sickfor holiday orweekendshiftsCaregiverwith limitedavailabilityasks forhoursTries otherClient CareManager fora differentanswerPrintsaccidentally:‘Hey, morescratchpaper!’Missed aPulse goaldue to oneangrycaregiverSomeonecallsKimberly‘Amanda’Caregiverbacks out ofa fill-in shiftthey tookthat dayIntake askshow muchnotice weneed to startCaregiverclaims theydidn’t getauto shiftreminderSomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outSame day(or nightbefore)call outInactivecaregivercalls forworkNew hireremindedtwice tocompletetrainingIntake endsservicesafter oneshiftInterviewshows uplater withoutcalling firstUnplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencyCan’t hearperson onthe phonebecause ofsirens

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ‘I’m here to interview with Jennifer’
  2. Intake visit cancels last minute due to emergency
  3. A caregiver they ‘loved’ is requested off a case
  4. Long term case becomes temporary
  5. Drivers on 3rd blaring their horn
  6. Caregiver’s availability changes, doesn’t notify office
  7. Caregiver calls out sick for holiday or weekend shifts
  8. Caregiver with limited availability asks for hours
  9. Tries other Client Care Manager for a different answer
  10. Prints accidentally: ‘Hey, more scratch paper!’
  11. Missed a Pulse goal due to one angry caregiver
  12. Someone calls Kimberly ‘Amanda’
  13. Caregiver backs out of a fill-in shift they took that day
  14. Intake asks how much notice we need to start
  15. Caregiver claims they didn’t get auto shift reminder
  16. Someone calls Amanda ‘Kimberly’
  17. Repeat offender doesn’t clock in or out
  18. Same day (or night before) call out
  19. Inactive caregiver calls for work
  20. New hire reminded twice to complete training
  21. Intake ends services after one shift
  22. Interview shows up later without calling first
  23. Unplanned church event, have to move cars or park in garage
  24. Intake sets up interviews, goes with another agency
  25. Can’t hear person on the phone because of sirens