‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outTries otherClient CareManager fora differentanswerPrintsaccidentally:‘Hey, morescratchpaper!’Intake endsservicesafter oneshiftUnplannedchurch event,have to movecars or park ingarageLong termcasebecomestemporaryInactivecaregivercalls forworkIntake askshow muchnotice weneed to startCaregiverbacks out ofa fill-in shiftthey tookthat dayA caregiverthey ‘loved’is requestedoff a caseCan’t hearperson onthe phonebecause ofsirensIntake visitcancels lastminute duetoemergencyCaregiverwith limitedavailabilityasks forhoursInterviewshows uplater withoutcalling firstCaregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Intake sets upinterviews,goes withanotheragencyCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderMissed aPulse goaldue to oneangrycaregiverDrivers on3rdblaringtheir hornSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outTries otherClient CareManager fora differentanswerPrintsaccidentally:‘Hey, morescratchpaper!’Intake endsservicesafter oneshiftUnplannedchurch event,have to movecars or park ingarageLong termcasebecomestemporaryInactivecaregivercalls forworkIntake askshow muchnotice weneed to startCaregiverbacks out ofa fill-in shiftthey tookthat dayA caregiverthey ‘loved’is requestedoff a caseCan’t hearperson onthe phonebecause ofsirensIntake visitcancels lastminute duetoemergencyCaregiverwith limitedavailabilityasks forhoursInterviewshows uplater withoutcalling firstCaregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Intake sets upinterviews,goes withanotheragencyCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderMissed aPulse goaldue to oneangrycaregiverDrivers on3rdblaringtheir hornSomeonecallsKimberly‘Amanda’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ‘I’m here to interview with Jennifer’
  2. Same day (or night before) call out
  3. Tries other Client Care Manager for a different answer
  4. Prints accidentally: ‘Hey, more scratch paper!’
  5. Intake ends services after one shift
  6. Unplanned church event, have to move cars or park in garage
  7. Long term case becomes temporary
  8. Inactive caregiver calls for work
  9. Intake asks how much notice we need to start
  10. Caregiver backs out of a fill-in shift they took that day
  11. A caregiver they ‘loved’ is requested off a case
  12. Can’t hear person on the phone because of sirens
  13. Intake visit cancels last minute due to emergency
  14. Caregiver with limited availability asks for hours
  15. Interview shows up later without calling first
  16. Caregiver’s availability changes, doesn’t notify office
  17. Someone calls Amanda ‘Kimberly’
  18. Intake sets up interviews, goes with another agency
  19. Caregiver calls out sick for holiday or weekend shifts
  20. New hire reminded twice to complete training
  21. Repeat offender doesn’t clock in or out
  22. Caregiver claims they didn’t get auto shift reminder
  23. Missed a Pulse goal due to one angry caregiver
  24. Drivers on 3rd blaring their horn
  25. Someone calls Kimberly ‘Amanda’