Intake sets upinterviews,goes withanotheragencyMissed aPulse goaldue to oneangrycaregiverInterviewshows uplater withoutcalling firstCaregiver’savailabilitychanges,doesn’t notifyofficeIntake visitcancels lastminute duetoemergencyRepeatoffenderdoesn’t clockin or outUnplannedchurch event,have to movecars or park ingarageCaregiverclaims theydidn’t getauto shiftreminderLong termcasebecomestemporarySomeonecallsAmanda‘Kimberly’Can’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftCaregiverbacks out ofa fill-in shiftthey tookthat dayPrintsaccidentally:‘Hey, morescratchpaper!’Drivers on3rdblaringtheir hornSame day(or nightbefore)call outSomeonecallsKimberly‘Amanda’New hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to startTries otherClient CareManager fora differentanswerCaregiverwith limitedavailabilityasks forhoursCaregivercalls out sickfor holiday orweekendshiftsA caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’Inactivecaregivercalls forworkIntake sets upinterviews,goes withanotheragencyMissed aPulse goaldue to oneangrycaregiverInterviewshows uplater withoutcalling firstCaregiver’savailabilitychanges,doesn’t notifyofficeIntake visitcancels lastminute duetoemergencyRepeatoffenderdoesn’t clockin or outUnplannedchurch event,have to movecars or park ingarageCaregiverclaims theydidn’t getauto shiftreminderLong termcasebecomestemporarySomeonecallsAmanda‘Kimberly’Can’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftCaregiverbacks out ofa fill-in shiftthey tookthat dayPrintsaccidentally:‘Hey, morescratchpaper!’Drivers on3rdblaringtheir hornSame day(or nightbefore)call outSomeonecallsKimberly‘Amanda’New hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to startTries otherClient CareManager fora differentanswerCaregiverwith limitedavailabilityasks forhoursCaregivercalls out sickfor holiday orweekendshiftsA caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’Inactivecaregivercalls forwork

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Intake sets up interviews, goes with another agency
  2. Missed a Pulse goal due to one angry caregiver
  3. Interview shows up later without calling first
  4. Caregiver’s availability changes, doesn’t notify office
  5. Intake visit cancels last minute due to emergency
  6. Repeat offender doesn’t clock in or out
  7. Unplanned church event, have to move cars or park in garage
  8. Caregiver claims they didn’t get auto shift reminder
  9. Long term case becomes temporary
  10. Someone calls Amanda ‘Kimberly’
  11. Can’t hear person on the phone because of sirens
  12. Intake ends services after one shift
  13. Caregiver backs out of a fill-in shift they took that day
  14. Prints accidentally: ‘Hey, more scratch paper!’
  15. Drivers on 3rd blaring their horn
  16. Same day (or night before) call out
  17. Someone calls Kimberly ‘Amanda’
  18. New hire reminded twice to complete training
  19. Intake asks how much notice we need to start
  20. Tries other Client Care Manager for a different answer
  21. Caregiver with limited availability asks for hours
  22. Caregiver calls out sick for holiday or weekend shifts
  23. A caregiver they ‘loved’ is requested off a case
  24. ‘I’m here to interview with Jennifer’
  25. Inactive caregiver calls for work