Long termcasebecomestemporaryTries otherClient CareManager fora differentanswerSame day(or nightbefore)call outIntake sets upinterviews,goes withanotheragencyNew hireremindedtwice tocompletetrainingDrivers on3rdblaringtheir horn‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outSomeonecallsKimberly‘Amanda’Caregiverbacks out ofa fill-in shiftthey tookthat dayInactivecaregivercalls forworkCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiverclaims theydidn’t getauto shiftreminderInterviewshows uplater withoutcalling firstUnplannedchurch event,have to movecars or park ingarageMissed aPulse goaldue to oneangrycaregiverCaregivercalls out sickfor holiday orweekendshiftsA caregiverthey ‘loved’is requestedoff a caseIntake visitcancels lastminute duetoemergencyPrintsaccidentally:‘Hey, morescratchpaper!’Can’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Intake askshow muchnotice weneed to startLong termcasebecomestemporaryTries otherClient CareManager fora differentanswerSame day(or nightbefore)call outIntake sets upinterviews,goes withanotheragencyNew hireremindedtwice tocompletetrainingDrivers on3rdblaringtheir horn‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outSomeonecallsKimberly‘Amanda’Caregiverbacks out ofa fill-in shiftthey tookthat dayInactivecaregivercalls forworkCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiverclaims theydidn’t getauto shiftreminderInterviewshows uplater withoutcalling firstUnplannedchurch event,have to movecars or park ingarageMissed aPulse goaldue to oneangrycaregiverCaregivercalls out sickfor holiday orweekendshiftsA caregiverthey ‘loved’is requestedoff a caseIntake visitcancels lastminute duetoemergencyPrintsaccidentally:‘Hey, morescratchpaper!’Can’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Intake askshow muchnotice weneed to start

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Long term case becomes temporary
  2. Tries other Client Care Manager for a different answer
  3. Same day (or night before) call out
  4. Intake sets up interviews, goes with another agency
  5. New hire reminded twice to complete training
  6. Drivers on 3rd blaring their horn
  7. ‘I’m here to interview with Jennifer’
  8. Repeat offender doesn’t clock in or out
  9. Someone calls Kimberly ‘Amanda’
  10. Caregiver backs out of a fill-in shift they took that day
  11. Inactive caregiver calls for work
  12. Caregiver’s availability changes, doesn’t notify office
  13. Caregiver claims they didn’t get auto shift reminder
  14. Interview shows up later without calling first
  15. Unplanned church event, have to move cars or park in garage
  16. Missed a Pulse goal due to one angry caregiver
  17. Caregiver calls out sick for holiday or weekend shifts
  18. A caregiver they ‘loved’ is requested off a case
  19. Intake visit cancels last minute due to emergency
  20. Prints accidentally: ‘Hey, more scratch paper!’
  21. Can’t hear person on the phone because of sirens
  22. Intake ends services after one shift
  23. Caregiver with limited availability asks for hours
  24. Someone calls Amanda ‘Kimberly’
  25. Intake asks how much notice we need to start