Long termcasebecomestemporaryCaregiverbacks out ofa fill-in shiftthey tookthat dayInactivecaregivercalls forworkCaregiver’savailabilitychanges,doesn’t notifyofficeUnplannedchurch event,have to movecars or park ingarageRepeatoffenderdoesn’t clockin or outSomeonecallsKimberly‘Amanda’Intake sets upinterviews,goes withanotheragencyIntake endsservicesafter oneshiftTries otherClient CareManager fora differentanswerCaregiverclaims theydidn’t getauto shiftreminderA caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyCan’t hearperson onthe phonebecause ofsirensCaregiverwith limitedavailabilityasks forhoursInterviewshows uplater withoutcalling firstSomeonecallsAmanda‘Kimberly’Missed aPulse goaldue to oneangrycaregiverPrintsaccidentally:‘Hey, morescratchpaper!’Drivers on3rdblaringtheir hornNew hireremindedtwice tocompletetrainingCaregivercalls out sickfor holiday orweekendshiftsSame day(or nightbefore)call outLong termcasebecomestemporaryCaregiverbacks out ofa fill-in shiftthey tookthat dayInactivecaregivercalls forworkCaregiver’savailabilitychanges,doesn’t notifyofficeUnplannedchurch event,have to movecars or park ingarageRepeatoffenderdoesn’t clockin or outSomeonecallsKimberly‘Amanda’Intake sets upinterviews,goes withanotheragencyIntake endsservicesafter oneshiftTries otherClient CareManager fora differentanswerCaregiverclaims theydidn’t getauto shiftreminderA caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyCan’t hearperson onthe phonebecause ofsirensCaregiverwith limitedavailabilityasks forhoursInterviewshows uplater withoutcalling firstSomeonecallsAmanda‘Kimberly’Missed aPulse goaldue to oneangrycaregiverPrintsaccidentally:‘Hey, morescratchpaper!’Drivers on3rdblaringtheir hornNew hireremindedtwice tocompletetrainingCaregivercalls out sickfor holiday orweekendshiftsSame day(or nightbefore)call out

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Long term case becomes temporary
  2. Caregiver backs out of a fill-in shift they took that day
  3. Inactive caregiver calls for work
  4. Caregiver’s availability changes, doesn’t notify office
  5. Unplanned church event, have to move cars or park in garage
  6. Repeat offender doesn’t clock in or out
  7. Someone calls Kimberly ‘Amanda’
  8. Intake sets up interviews, goes with another agency
  9. Intake ends services after one shift
  10. Tries other Client Care Manager for a different answer
  11. Caregiver claims they didn’t get auto shift reminder
  12. A caregiver they ‘loved’ is requested off a case
  13. ‘I’m here to interview with Jennifer’
  14. Intake asks how much notice we need to start
  15. Intake visit cancels last minute due to emergency
  16. Can’t hear person on the phone because of sirens
  17. Caregiver with limited availability asks for hours
  18. Interview shows up later without calling first
  19. Someone calls Amanda ‘Kimberly’
  20. Missed a Pulse goal due to one angry caregiver
  21. Prints accidentally: ‘Hey, more scratch paper!’
  22. Drivers on 3rd blaring their horn
  23. New hire reminded twice to complete training
  24. Caregiver calls out sick for holiday or weekend shifts
  25. Same day (or night before) call out