Caregivercalls out sickfor holiday orweekendshiftsUnplannedchurch event,have to movecars or park ingarageMissed aPulse goaldue to oneangrycaregiverIntake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startDrivers on3rdblaringtheir hornCaregiverwith limitedavailabilityasks forhoursCaregiverclaims theydidn’t getauto shiftreminderCan’t hearperson onthe phonebecause ofsirensPrintsaccidentally:‘Hey, morescratchpaper!’A caregiverthey ‘loved’is requestedoff a caseIntake sets upinterviews,goes withanotheragencyInterviewshows uplater withoutcalling firstInactivecaregivercalls forworkTries otherClient CareManager fora differentanswerIntake endsservicesafter oneshiftSomeonecallsKimberly‘Amanda’Caregiverbacks out ofa fill-in shiftthey tookthat dayCaregiver’savailabilitychanges,doesn’t notifyofficeLong termcasebecomestemporarySomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outSame day(or nightbefore)call outNew hireremindedtwice tocompletetrainingCaregivercalls out sickfor holiday orweekendshiftsUnplannedchurch event,have to movecars or park ingarageMissed aPulse goaldue to oneangrycaregiverIntake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startDrivers on3rdblaringtheir hornCaregiverwith limitedavailabilityasks forhoursCaregiverclaims theydidn’t getauto shiftreminderCan’t hearperson onthe phonebecause ofsirensPrintsaccidentally:‘Hey, morescratchpaper!’A caregiverthey ‘loved’is requestedoff a caseIntake sets upinterviews,goes withanotheragencyInterviewshows uplater withoutcalling firstInactivecaregivercalls forworkTries otherClient CareManager fora differentanswerIntake endsservicesafter oneshiftSomeonecallsKimberly‘Amanda’Caregiverbacks out ofa fill-in shiftthey tookthat dayCaregiver’savailabilitychanges,doesn’t notifyofficeLong termcasebecomestemporarySomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outSame day(or nightbefore)call outNew hireremindedtwice tocompletetraining

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver calls out sick for holiday or weekend shifts
  2. Unplanned church event, have to move cars or park in garage
  3. Missed a Pulse goal due to one angry caregiver
  4. Intake visit cancels last minute due to emergency
  5. ‘I’m here to interview with Jennifer’
  6. Intake asks how much notice we need to start
  7. Drivers on 3rd blaring their horn
  8. Caregiver with limited availability asks for hours
  9. Caregiver claims they didn’t get auto shift reminder
  10. Can’t hear person on the phone because of sirens
  11. Prints accidentally: ‘Hey, more scratch paper!’
  12. A caregiver they ‘loved’ is requested off a case
  13. Intake sets up interviews, goes with another agency
  14. Interview shows up later without calling first
  15. Inactive caregiver calls for work
  16. Tries other Client Care Manager for a different answer
  17. Intake ends services after one shift
  18. Someone calls Kimberly ‘Amanda’
  19. Caregiver backs out of a fill-in shift they took that day
  20. Caregiver’s availability changes, doesn’t notify office
  21. Long term case becomes temporary
  22. Someone calls Amanda ‘Kimberly’
  23. Repeat offender doesn’t clock in or out
  24. Same day (or night before) call out
  25. New hire reminded twice to complete training