Drivers on3rdblaringtheir hornInterviewshows uplater withoutcalling firstSomeonecallsAmanda‘Kimberly’Caregiverwith limitedavailabilityasks forhoursSomeonecallsKimberly‘Amanda’A caregiverthey ‘loved’is requestedoff a caseCaregivercalls out sickfor holiday orweekendshiftsSame day(or nightbefore)call outCaregiverclaims theydidn’t getauto shiftreminderCan’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftIntake sets upinterviews,goes withanotheragencyLong termcasebecomestemporaryTries otherClient CareManager fora differentanswerRepeatoffenderdoesn’t clockin or outIntake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyInactivecaregivercalls forworkCaregiverbacks out ofa fill-in shiftthey tookthat dayMissed aPulse goaldue to oneangrycaregiver‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageCaregiver’savailabilitychanges,doesn’t notifyofficePrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetrainingDrivers on3rdblaringtheir hornInterviewshows uplater withoutcalling firstSomeonecallsAmanda‘Kimberly’Caregiverwith limitedavailabilityasks forhoursSomeonecallsKimberly‘Amanda’A caregiverthey ‘loved’is requestedoff a caseCaregivercalls out sickfor holiday orweekendshiftsSame day(or nightbefore)call outCaregiverclaims theydidn’t getauto shiftreminderCan’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftIntake sets upinterviews,goes withanotheragencyLong termcasebecomestemporaryTries otherClient CareManager fora differentanswerRepeatoffenderdoesn’t clockin or outIntake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyInactivecaregivercalls forworkCaregiverbacks out ofa fill-in shiftthey tookthat dayMissed aPulse goaldue to oneangrycaregiver‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageCaregiver’savailabilitychanges,doesn’t notifyofficePrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetraining

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Drivers on 3rd blaring their horn
  2. Interview shows up later without calling first
  3. Someone calls Amanda ‘Kimberly’
  4. Caregiver with limited availability asks for hours
  5. Someone calls Kimberly ‘Amanda’
  6. A caregiver they ‘loved’ is requested off a case
  7. Caregiver calls out sick for holiday or weekend shifts
  8. Same day (or night before) call out
  9. Caregiver claims they didn’t get auto shift reminder
  10. Can’t hear person on the phone because of sirens
  11. Intake ends services after one shift
  12. Intake sets up interviews, goes with another agency
  13. Long term case becomes temporary
  14. Tries other Client Care Manager for a different answer
  15. Repeat offender doesn’t clock in or out
  16. Intake asks how much notice we need to start
  17. Intake visit cancels last minute due to emergency
  18. Inactive caregiver calls for work
  19. Caregiver backs out of a fill-in shift they took that day
  20. Missed a Pulse goal due to one angry caregiver
  21. ‘I’m here to interview with Jennifer’
  22. Unplanned church event, have to move cars or park in garage
  23. Caregiver’s availability changes, doesn’t notify office
  24. Prints accidentally: ‘Hey, more scratch paper!’
  25. New hire reminded twice to complete training