Printsaccidentally:‘Hey, morescratchpaper!’Caregiver’savailabilitychanges,doesn’t notifyofficeUnplannedchurch event,have to movecars or park ingarageTries otherClient CareManager fora differentanswerSame day(or nightbefore)call outSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Intake endsservicesafter oneshiftRepeatoffenderdoesn’t clockin or outCan’t hearperson onthe phonebecause ofsirensInterviewshows uplater withoutcalling firstCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Inactivecaregivercalls forworkNew hireremindedtwice tocompletetrainingCaregiverbacks out ofa fill-in shiftthey tookthat dayCaregivercalls out sickfor holiday orweekendshiftsIntake askshow muchnotice weneed to startCaregiverclaims theydidn’t getauto shiftreminderA caregiverthey ‘loved’is requestedoff a caseIntake sets upinterviews,goes withanotheragencyLong termcasebecomestemporaryDrivers on3rdblaringtheir hornMissed aPulse goaldue to oneangrycaregiverIntake visitcancels lastminute duetoemergencyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiver’savailabilitychanges,doesn’t notifyofficeUnplannedchurch event,have to movecars or park ingarageTries otherClient CareManager fora differentanswerSame day(or nightbefore)call outSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Intake endsservicesafter oneshiftRepeatoffenderdoesn’t clockin or outCan’t hearperson onthe phonebecause ofsirensInterviewshows uplater withoutcalling firstCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Inactivecaregivercalls forworkNew hireremindedtwice tocompletetrainingCaregiverbacks out ofa fill-in shiftthey tookthat dayCaregivercalls out sickfor holiday orweekendshiftsIntake askshow muchnotice weneed to startCaregiverclaims theydidn’t getauto shiftreminderA caregiverthey ‘loved’is requestedoff a caseIntake sets upinterviews,goes withanotheragencyLong termcasebecomestemporaryDrivers on3rdblaringtheir hornMissed aPulse goaldue to oneangrycaregiverIntake visitcancels lastminute duetoemergency

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Prints accidentally: ‘Hey, more scratch paper!’
  2. Caregiver’s availability changes, doesn’t notify office
  3. Unplanned church event, have to move cars or park in garage
  4. Tries other Client Care Manager for a different answer
  5. Same day (or night before) call out
  6. Someone calls Kimberly ‘Amanda’
  7. ‘I’m here to interview with Jennifer’
  8. Intake ends services after one shift
  9. Repeat offender doesn’t clock in or out
  10. Can’t hear person on the phone because of sirens
  11. Interview shows up later without calling first
  12. Caregiver with limited availability asks for hours
  13. Someone calls Amanda ‘Kimberly’
  14. Inactive caregiver calls for work
  15. New hire reminded twice to complete training
  16. Caregiver backs out of a fill-in shift they took that day
  17. Caregiver calls out sick for holiday or weekend shifts
  18. Intake asks how much notice we need to start
  19. Caregiver claims they didn’t get auto shift reminder
  20. A caregiver they ‘loved’ is requested off a case
  21. Intake sets up interviews, goes with another agency
  22. Long term case becomes temporary
  23. Drivers on 3rd blaring their horn
  24. Missed a Pulse goal due to one angry caregiver
  25. Intake visit cancels last minute due to emergency