Same day(or nightbefore)call outLong termcasebecomestemporarySomeonecallsAmanda‘Kimberly’Caregiverclaims theydidn’t getauto shiftreminderCaregiverbacks out ofa fill-in shiftthey tookthat dayCaregivercalls out sickfor holiday orweekendshiftsSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyInterviewshows uplater withoutcalling firstDrivers on3rdblaringtheir hornInactivecaregivercalls forworkUnplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencyCan’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftIntake askshow muchnotice weneed to startNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outPrintsaccidentally:‘Hey, morescratchpaper!’Missed aPulse goaldue to oneangrycaregiverTries otherClient CareManager fora differentanswerCaregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeA caregiverthey ‘loved’is requestedoff a caseSame day(or nightbefore)call outLong termcasebecomestemporarySomeonecallsAmanda‘Kimberly’Caregiverclaims theydidn’t getauto shiftreminderCaregiverbacks out ofa fill-in shiftthey tookthat dayCaregivercalls out sickfor holiday orweekendshiftsSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyInterviewshows uplater withoutcalling firstDrivers on3rdblaringtheir hornInactivecaregivercalls forworkUnplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencyCan’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftIntake askshow muchnotice weneed to startNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outPrintsaccidentally:‘Hey, morescratchpaper!’Missed aPulse goaldue to oneangrycaregiverTries otherClient CareManager fora differentanswerCaregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeA caregiverthey ‘loved’is requestedoff a case

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Same day (or night before) call out
  2. Long term case becomes temporary
  3. Someone calls Amanda ‘Kimberly’
  4. Caregiver claims they didn’t get auto shift reminder
  5. Caregiver backs out of a fill-in shift they took that day
  6. Caregiver calls out sick for holiday or weekend shifts
  7. Someone calls Kimberly ‘Amanda’
  8. ‘I’m here to interview with Jennifer’
  9. Intake visit cancels last minute due to emergency
  10. Interview shows up later without calling first
  11. Drivers on 3rd blaring their horn
  12. Inactive caregiver calls for work
  13. Unplanned church event, have to move cars or park in garage
  14. Intake sets up interviews, goes with another agency
  15. Can’t hear person on the phone because of sirens
  16. Intake ends services after one shift
  17. Intake asks how much notice we need to start
  18. New hire reminded twice to complete training
  19. Repeat offender doesn’t clock in or out
  20. Prints accidentally: ‘Hey, more scratch paper!’
  21. Missed a Pulse goal due to one angry caregiver
  22. Tries other Client Care Manager for a different answer
  23. Caregiver with limited availability asks for hours
  24. Caregiver’s availability changes, doesn’t notify office
  25. A caregiver they ‘loved’ is requested off a case