Interviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyPrintsaccidentally:‘Hey, morescratchpaper!’Same day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderDrivers on3rdblaringtheir hornCaregiverwith limitedavailabilityasks forhoursA caregiverthey ‘loved’is requestedoff a caseIntake askshow muchnotice weneed to startTries otherClient CareManager fora differentanswerCaregiver’savailabilitychanges,doesn’t notifyofficeCaregivercalls out sickfor holiday orweekendshiftsLong termcasebecomestemporaryInactivecaregivercalls forworkMissed aPulse goaldue to oneangrycaregiverSomeonecallsKimberly‘Amanda’Caregiverbacks out ofa fill-in shiftthey tookthat dayNew hireremindedtwice tocompletetrainingIntake sets upinterviews,goes withanotheragencyCan’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftSomeonecallsAmanda‘Kimberly’Interviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyPrintsaccidentally:‘Hey, morescratchpaper!’Same day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderDrivers on3rdblaringtheir hornCaregiverwith limitedavailabilityasks forhoursA caregiverthey ‘loved’is requestedoff a caseIntake askshow muchnotice weneed to startTries otherClient CareManager fora differentanswerCaregiver’savailabilitychanges,doesn’t notifyofficeCaregivercalls out sickfor holiday orweekendshiftsLong termcasebecomestemporaryInactivecaregivercalls forworkMissed aPulse goaldue to oneangrycaregiverSomeonecallsKimberly‘Amanda’Caregiverbacks out ofa fill-in shiftthey tookthat dayNew hireremindedtwice tocompletetrainingIntake sets upinterviews,goes withanotheragencyCan’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftSomeonecallsAmanda‘Kimberly’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Interview shows up later without calling first
  2. ‘I’m here to interview with Jennifer’
  3. Intake visit cancels last minute due to emergency
  4. Prints accidentally: ‘Hey, more scratch paper!’
  5. Same day (or night before) call out
  6. Unplanned church event, have to move cars or park in garage
  7. Repeat offender doesn’t clock in or out
  8. Caregiver claims they didn’t get auto shift reminder
  9. Drivers on 3rd blaring their horn
  10. Caregiver with limited availability asks for hours
  11. A caregiver they ‘loved’ is requested off a case
  12. Intake asks how much notice we need to start
  13. Tries other Client Care Manager for a different answer
  14. Caregiver’s availability changes, doesn’t notify office
  15. Caregiver calls out sick for holiday or weekend shifts
  16. Long term case becomes temporary
  17. Inactive caregiver calls for work
  18. Missed a Pulse goal due to one angry caregiver
  19. Someone calls Kimberly ‘Amanda’
  20. Caregiver backs out of a fill-in shift they took that day
  21. New hire reminded twice to complete training
  22. Intake sets up interviews, goes with another agency
  23. Can’t hear person on the phone because of sirens
  24. Intake ends services after one shift
  25. Someone calls Amanda ‘Kimberly’