Tries otherClient CareManager fora differentanswerLong termcasebecomestemporaryRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderMissed aPulse goaldue to oneangrycaregiverIntake sets upinterviews,goes withanotheragencySomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to startDrivers on3rdblaringtheir hornSomeonecallsKimberly‘Amanda’A caregiverthey ‘loved’is requestedoff a caseCaregiverbacks out ofa fill-in shiftthey tookthat dayInactivecaregivercalls forworkPrintsaccidentally:‘Hey, morescratchpaper!’Interviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Caregivercalls out sickfor holiday orweekendshiftsCan’t hearperson onthe phonebecause ofsirensIntake visitcancels lastminute duetoemergencyIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outCaregiver’savailabilitychanges,doesn’t notifyofficeUnplannedchurch event,have to movecars or park ingarageTries otherClient CareManager fora differentanswerLong termcasebecomestemporaryRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderMissed aPulse goaldue to oneangrycaregiverIntake sets upinterviews,goes withanotheragencySomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to startDrivers on3rdblaringtheir hornSomeonecallsKimberly‘Amanda’A caregiverthey ‘loved’is requestedoff a caseCaregiverbacks out ofa fill-in shiftthey tookthat dayInactivecaregivercalls forworkPrintsaccidentally:‘Hey, morescratchpaper!’Interviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Caregivercalls out sickfor holiday orweekendshiftsCan’t hearperson onthe phonebecause ofsirensIntake visitcancels lastminute duetoemergencyIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outCaregiver’savailabilitychanges,doesn’t notifyofficeUnplannedchurch event,have to movecars or park ingarage

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries other Client Care Manager for a different answer
  2. Long term case becomes temporary
  3. Repeat offender doesn’t clock in or out
  4. Caregiver claims they didn’t get auto shift reminder
  5. Missed a Pulse goal due to one angry caregiver
  6. Intake sets up interviews, goes with another agency
  7. Someone calls Amanda ‘Kimberly’
  8. New hire reminded twice to complete training
  9. Intake asks how much notice we need to start
  10. Drivers on 3rd blaring their horn
  11. Someone calls Kimberly ‘Amanda’
  12. A caregiver they ‘loved’ is requested off a case
  13. Caregiver backs out of a fill-in shift they took that day
  14. Inactive caregiver calls for work
  15. Prints accidentally: ‘Hey, more scratch paper!’
  16. Interview shows up later without calling first
  17. ‘I’m here to interview with Jennifer’
  18. Caregiver calls out sick for holiday or weekend shifts
  19. Can’t hear person on the phone because of sirens
  20. Intake visit cancels last minute due to emergency
  21. Intake ends services after one shift
  22. Caregiver with limited availability asks for hours
  23. Same day (or night before) call out
  24. Caregiver’s availability changes, doesn’t notify office
  25. Unplanned church event, have to move cars or park in garage