(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Unplanned church event, have to move cars or park in garage
Caregiver who knows to call emails or texts out of a shift
Prints accidentally: ‘Hey, more scratch paper!’
Caregiver with limited availability asks for hours
Caregiver requests off with less than one week’s notice
Applicant can’t understand interview questions
Someone calls Amanda ‘Kimberly’
A caregiver they ‘loved’ is requested off a case
Drivers on 3rd blaring their horn
Caregiver backs out of a fill-in shift they took that day
Long term case becomes temporary
Can’t hear person on the phone because of sirens
Same day (or night before) call out
Caregiver with limited availability asks for hours
Caregiver calls out sick for holiday or weekend shifts
Repeat offender doesn’t clock in or out
New hire reminded twice to complete training
Intake sets up interviews, goes with another agency
Missed a Pulse goal due to one angry caregiver
Caregiver claims they didn’t get auto shift reminder
Tries other Client Care Manager for a different answer