A caregiverthey ‘loved’is requestedoff a caseCaregivercalls out sickfor holiday orweekendshiftsDrivers on3rdblaringtheir hornCaregiverclaims theydidn’t getauto shiftreminderCaregiver whoknows to callemails or textsout of a shiftCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Missed aPulse goaldue to oneangrycaregiverTries otherClient CareManager fora differentanswerLong termcasebecomestemporaryCaregiverrequests offwith less thanone week’snoticeIntake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingIntake visitcancels lastminute duetoemergencyApplicantcan’tunderstandinterviewquestionsUnplannedchurch event,have to movecars or park ingaragePrintsaccidentally:‘Hey, morescratchpaper!’Can’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftNew hireremindedtwice tocompletetraining‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Intake askshow muchnotice weneed to startRepeatoffenderdoesn’t clockin or outCaregiverbacks out ofa fill-in shiftthey tookthat dayIntake sets upinterviews,goes withanotheragencyA caregiverthey ‘loved’is requestedoff a caseCaregivercalls out sickfor holiday orweekendshiftsDrivers on3rdblaringtheir hornCaregiverclaims theydidn’t getauto shiftreminderCaregiver whoknows to callemails or textsout of a shiftCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Missed aPulse goaldue to oneangrycaregiverTries otherClient CareManager fora differentanswerLong termcasebecomestemporaryCaregiverrequests offwith less thanone week’snoticeIntake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingIntake visitcancels lastminute duetoemergencyApplicantcan’tunderstandinterviewquestionsUnplannedchurch event,have to movecars or park ingaragePrintsaccidentally:‘Hey, morescratchpaper!’Can’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftNew hireremindedtwice tocompletetraining‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Intake askshow muchnotice weneed to startRepeatoffenderdoesn’t clockin or outCaregiverbacks out ofa fill-in shiftthey tookthat dayIntake sets upinterviews,goes withanotheragency

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A caregiver they ‘loved’ is requested off a case
  2. Caregiver calls out sick for holiday or weekend shifts
  3. Drivers on 3rd blaring their horn
  4. Caregiver claims they didn’t get auto shift reminder
  5. Caregiver who knows to call emails or texts out of a shift
  6. Caregiver with limited availability asks for hours
  7. Someone calls Amanda ‘Kimberly’
  8. Missed a Pulse goal due to one angry caregiver
  9. Tries other Client Care Manager for a different answer
  10. Long term case becomes temporary
  11. Caregiver requests off with less than one week’s notice
  12. Intake really wants a housekeeper
  13. New hire reminded twice to complete training
  14. Intake visit cancels last minute due to emergency
  15. Applicant can’t understand interview questions
  16. Unplanned church event, have to move cars or park in garage
  17. Prints accidentally: ‘Hey, more scratch paper!’
  18. Can’t hear person on the phone because of sirens
  19. Intake ends services after one shift
  20. New hire reminded twice to complete training
  21. ‘I’m here to interview with Jennifer’
  22. Same day (or night before) call out
  23. Caregiver with limited availability asks for hours
  24. Someone calls Amanda ‘Kimberly’
  25. Intake asks how much notice we need to start
  26. Repeat offender doesn’t clock in or out
  27. Caregiver backs out of a fill-in shift they took that day
  28. Intake sets up interviews, goes with another agency