SomeonecallsAmanda‘Kimberly’Tries otherClient CareManager fora differentanswerCaregivercalls out sickfor holiday orweekendshiftsLong termcasebecomestemporaryCan’t hearperson onthe phonebecause ofsirensCaregiverrequests offwith less thanone week’snoticeCaregiverbacks out ofa fill-in shiftthey tookthat dayApplicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outCaregiverwith limitedavailabilityasks forhoursDrivers on3rdblaringtheir hornSomeonecallsAmanda‘Kimberly’Missed aPulse goaldue to oneangrycaregiverIntake sets upinterviews,goes withanotheragencyIntake reallywants ahousekeeperIntake visitcancels lastminute duetoemergencySame day(or nightbefore)call outNew hireremindedtwice tocompletetrainingIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursIntake askshow muchnotice weneed to startUnplannedchurch event,have to movecars or park ingarageCaregiverclaims theydidn’t getauto shiftreminder‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a caseCaregiver whoknows to callemails or textsout of a shiftSomeonecallsAmanda‘Kimberly’Tries otherClient CareManager fora differentanswerCaregivercalls out sickfor holiday orweekendshiftsLong termcasebecomestemporaryCan’t hearperson onthe phonebecause ofsirensCaregiverrequests offwith less thanone week’snoticeCaregiverbacks out ofa fill-in shiftthey tookthat dayApplicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outCaregiverwith limitedavailabilityasks forhoursDrivers on3rdblaringtheir hornSomeonecallsAmanda‘Kimberly’Missed aPulse goaldue to oneangrycaregiverIntake sets upinterviews,goes withanotheragencyIntake reallywants ahousekeeperIntake visitcancels lastminute duetoemergencySame day(or nightbefore)call outNew hireremindedtwice tocompletetrainingIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursIntake askshow muchnotice weneed to startUnplannedchurch event,have to movecars or park ingarageCaregiverclaims theydidn’t getauto shiftreminder‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a caseCaregiver whoknows to callemails or textsout of a shift

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone calls Amanda ‘Kimberly’
  2. Tries other Client Care Manager for a different answer
  3. Caregiver calls out sick for holiday or weekend shifts
  4. Long term case becomes temporary
  5. Can’t hear person on the phone because of sirens
  6. Caregiver requests off with less than one week’s notice
  7. Caregiver backs out of a fill-in shift they took that day
  8. Applicant can’t understand interview questions
  9. Prints accidentally: ‘Hey, more scratch paper!’
  10. New hire reminded twice to complete training
  11. Repeat offender doesn’t clock in or out
  12. Caregiver with limited availability asks for hours
  13. Drivers on 3rd blaring their horn
  14. Someone calls Amanda ‘Kimberly’
  15. Missed a Pulse goal due to one angry caregiver
  16. Intake sets up interviews, goes with another agency
  17. Intake really wants a housekeeper
  18. Intake visit cancels last minute due to emergency
  19. Same day (or night before) call out
  20. New hire reminded twice to complete training
  21. Intake ends services after one shift
  22. Caregiver with limited availability asks for hours
  23. Intake asks how much notice we need to start
  24. Unplanned church event, have to move cars or park in garage
  25. Caregiver claims they didn’t get auto shift reminder
  26. ‘I’m here to interview with Jennifer’
  27. A caregiver they ‘loved’ is requested off a case
  28. Caregiver who knows to call emails or texts out of a shift