Caregiverbacks out ofa fill-in shiftthey tookthat day‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’Long termcasebecomestemporaryMissed aPulse goaldue to oneangrycaregiverApplicantcan’tunderstandinterviewquestionsRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderUnplannedchurch event,have to movecars or park ingarageCaregiverwith limitedavailabilityasks forhoursCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingIntake visitcancels lastminute duetoemergencyA caregiverthey ‘loved’is requestedoff a caseIntake reallywants ahousekeeperIntake endsservicesafter oneshiftCan’t hearperson onthe phonebecause ofsirensTries otherClient CareManager fora differentanswerIntake sets upinterviews,goes withanotheragencyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursCaregiverrequests offwith less thanone week’snoticeSame day(or nightbefore)call outIntake askshow muchnotice weneed to startDrivers on3rdblaringtheir hornSomeonecallsAmanda‘Kimberly’Caregiver whoknows to callemails or textsout of a shiftCaregiverbacks out ofa fill-in shiftthey tookthat day‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’Long termcasebecomestemporaryMissed aPulse goaldue to oneangrycaregiverApplicantcan’tunderstandinterviewquestionsRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderUnplannedchurch event,have to movecars or park ingarageCaregiverwith limitedavailabilityasks forhoursCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingIntake visitcancels lastminute duetoemergencyA caregiverthey ‘loved’is requestedoff a caseIntake reallywants ahousekeeperIntake endsservicesafter oneshiftCan’t hearperson onthe phonebecause ofsirensTries otherClient CareManager fora differentanswerIntake sets upinterviews,goes withanotheragencyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursCaregiverrequests offwith less thanone week’snoticeSame day(or nightbefore)call outIntake askshow muchnotice weneed to startDrivers on3rdblaringtheir hornSomeonecallsAmanda‘Kimberly’Caregiver whoknows to callemails or textsout of a shift

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver backs out of a fill-in shift they took that day
  2. ‘I’m here to interview with Jennifer’
  3. New hire reminded twice to complete training
  4. Someone calls Amanda ‘Kimberly’
  5. Long term case becomes temporary
  6. Missed a Pulse goal due to one angry caregiver
  7. Applicant can’t understand interview questions
  8. Repeat offender doesn’t clock in or out
  9. Caregiver claims they didn’t get auto shift reminder
  10. Unplanned church event, have to move cars or park in garage
  11. Caregiver with limited availability asks for hours
  12. Caregiver calls out sick for holiday or weekend shifts
  13. New hire reminded twice to complete training
  14. Intake visit cancels last minute due to emergency
  15. A caregiver they ‘loved’ is requested off a case
  16. Intake really wants a housekeeper
  17. Intake ends services after one shift
  18. Can’t hear person on the phone because of sirens
  19. Tries other Client Care Manager for a different answer
  20. Intake sets up interviews, goes with another agency
  21. Prints accidentally: ‘Hey, more scratch paper!’
  22. Caregiver with limited availability asks for hours
  23. Caregiver requests off with less than one week’s notice
  24. Same day (or night before) call out
  25. Intake asks how much notice we need to start
  26. Drivers on 3rd blaring their horn
  27. Someone calls Amanda ‘Kimberly’
  28. Caregiver who knows to call emails or texts out of a shift