Caregiverclaims theydidn’t getauto shiftreminderCaregiverbacks out ofa fill-in shiftthey tookthat dayUnplannedchurch event,have to movecars or park ingarageCaregiverrequests offwith less thanone week’snoticeIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursApplicantcan’tunderstandinterviewquestionsSame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startRepeatoffenderdoesn’t clockin or outLong termcasebecomestemporaryIntake visitcancels lastminute duetoemergencyDrivers on3rdblaringtheir hornSomeonecallsAmanda‘Kimberly’Missed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Intake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseCan’t hearperson onthe phonebecause ofsirensIntake sets upinterviews,goes withanotheragencyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverclaims theydidn’t getauto shiftreminderCaregiverbacks out ofa fill-in shiftthey tookthat dayUnplannedchurch event,have to movecars or park ingarageCaregiverrequests offwith less thanone week’snoticeIntake endsservicesafter oneshiftCaregiverwith limitedavailabilityasks forhoursApplicantcan’tunderstandinterviewquestionsSame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startRepeatoffenderdoesn’t clockin or outLong termcasebecomestemporaryIntake visitcancels lastminute duetoemergencyDrivers on3rdblaringtheir hornSomeonecallsAmanda‘Kimberly’Missed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’Intake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseCan’t hearperson onthe phonebecause ofsirensIntake sets upinterviews,goes withanotheragencyPrintsaccidentally:‘Hey, morescratchpaper!’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver claims they didn’t get auto shift reminder
  2. Caregiver backs out of a fill-in shift they took that day
  3. Unplanned church event, have to move cars or park in garage
  4. Caregiver requests off with less than one week’s notice
  5. Intake ends services after one shift
  6. Caregiver with limited availability asks for hours
  7. Applicant can’t understand interview questions
  8. Same day (or night before) call out
  9. ‘I’m here to interview with Jennifer’
  10. Intake asks how much notice we need to start
  11. Repeat offender doesn’t clock in or out
  12. Long term case becomes temporary
  13. Intake visit cancels last minute due to emergency
  14. Drivers on 3rd blaring their horn
  15. Someone calls Amanda ‘Kimberly’
  16. Missed a Pulse goal due to one angry caregiver
  17. Caregiver who knows to call emails or texts out of a shift
  18. Caregiver calls out sick for holiday or weekend shifts
  19. New hire reminded twice to complete training
  20. Tries other Client Care Manager for a different answer
  21. Caregiver with limited availability asks for hours
  22. Someone calls Amanda ‘Kimberly’
  23. Intake really wants a housekeeper
  24. New hire reminded twice to complete training
  25. A caregiver they ‘loved’ is requested off a case
  26. Can’t hear person on the phone because of sirens
  27. Intake sets up interviews, goes with another agency
  28. Prints accidentally: ‘Hey, more scratch paper!’