Intake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursIntake askshow muchnotice weneed to startCan’t hearperson onthe phonebecause ofsirensUnplannedchurch event,have to movecars or park ingarageApplicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’Caregiverrequests offwith less thanone week’snoticeDrivers on3rdblaringtheir horn‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outCaregiverclaims theydidn’t getauto shiftreminderIntake visitcancels lastminute duetoemergencyCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseIntake endsservicesafter oneshiftRepeatoffenderdoesn’t clockin or outIntake reallywants ahousekeeperCaregiverwith limitedavailabilityasks forhoursCaregiver whoknows to callemails or textsout of a shiftTries otherClient CareManager fora differentanswerMissed aPulse goaldue to oneangrycaregiverLong termcasebecomestemporaryCaregiverbacks out ofa fill-in shiftthey tookthat daySomeonecallsAmanda‘Kimberly’Intake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursIntake askshow muchnotice weneed to startCan’t hearperson onthe phonebecause ofsirensUnplannedchurch event,have to movecars or park ingarageApplicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’Caregiverrequests offwith less thanone week’snoticeDrivers on3rdblaringtheir horn‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outCaregiverclaims theydidn’t getauto shiftreminderIntake visitcancels lastminute duetoemergencyCaregivercalls out sickfor holiday orweekendshiftsNew hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseIntake endsservicesafter oneshiftRepeatoffenderdoesn’t clockin or outIntake reallywants ahousekeeperCaregiverwith limitedavailabilityasks forhoursCaregiver whoknows to callemails or textsout of a shiftTries otherClient CareManager fora differentanswerMissed aPulse goaldue to oneangrycaregiverLong termcasebecomestemporaryCaregiverbacks out ofa fill-in shiftthey tookthat daySomeonecallsAmanda‘Kimberly’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Intake sets up interviews, goes with another agency
  2. Caregiver with limited availability asks for hours
  3. Intake asks how much notice we need to start
  4. Can’t hear person on the phone because of sirens
  5. Unplanned church event, have to move cars or park in garage
  6. Applicant can’t understand interview questions
  7. Prints accidentally: ‘Hey, more scratch paper!’
  8. New hire reminded twice to complete training
  9. Someone calls Amanda ‘Kimberly’
  10. Caregiver requests off with less than one week’s notice
  11. Drivers on 3rd blaring their horn
  12. ‘I’m here to interview with Jennifer’
  13. Same day (or night before) call out
  14. Caregiver claims they didn’t get auto shift reminder
  15. Intake visit cancels last minute due to emergency
  16. Caregiver calls out sick for holiday or weekend shifts
  17. New hire reminded twice to complete training
  18. A caregiver they ‘loved’ is requested off a case
  19. Intake ends services after one shift
  20. Repeat offender doesn’t clock in or out
  21. Intake really wants a housekeeper
  22. Caregiver with limited availability asks for hours
  23. Caregiver who knows to call emails or texts out of a shift
  24. Tries other Client Care Manager for a different answer
  25. Missed a Pulse goal due to one angry caregiver
  26. Long term case becomes temporary
  27. Caregiver backs out of a fill-in shift they took that day
  28. Someone calls Amanda ‘Kimberly’