(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Long term case becomes temporary
Caregiver claims they didn’t get auto shift reminder
Missed a Pulse goal due to one angry caregiver
Intake sets up interviews, goes with another agency
Someone calls Amanda ‘Kimberly’
Applicant can’t understand interview questions
Intake asks how much notice we need to start
Caregiver with limited availability asks for hours
Same day (or night before) call out
Caregiver with limited availability asks for hours
‘I’m here to interview with Jennifer’
New hire reminded twice to complete training
Drivers on 3rd blaring their horn
Caregiver requests off with less than one week’s notice
Tries other Client Care Manager for a different answer
Repeat offender doesn’t clock in or out
Intake visit cancels last minute due to emergency
Can’t hear person on the phone because of sirens
Intake really wants a housekeeper
Prints accidentally: ‘Hey, more scratch paper!’
Caregiver who knows to call emails or texts out of a shift
New hire reminded twice to complete training
Someone calls Amanda ‘Kimberly’
Caregiver backs out of a fill-in shift they took that day
Caregiver calls out sick for holiday or weekend shifts
Unplanned church event, have to move cars or park in garage