New hireremindedtwice tocompletetrainingCaregiverbacks out ofa fill-in shiftthey tookthat dayNew hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to startTries otherClient CareManager fora differentanswerCaregiverrequests offwith less thanone week’snoticeMissed aPulse goaldue to oneangrycaregiverIntake endsservicesafter oneshiftA caregiverthey ‘loved’is requestedoff a caseRepeatoffenderdoesn’t clockin or outSame day(or nightbefore)call outSomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’Caregiver whoknows to callemails or textsout of a shiftLong termcasebecomestemporaryDrivers on3rdblaringtheir hornCaregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencyIntake sets upinterviews,goes withanotheragencyCaregiverclaims theydidn’t getauto shiftreminderUnplannedchurch event,have to movecars or park ingarageCaregivercalls out sickfor holiday orweekendshiftsCan’t hearperson onthe phonebecause ofsirensPrintsaccidentally:‘Hey, morescratchpaper!’Intake reallywants ahousekeeper‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingCaregiverbacks out ofa fill-in shiftthey tookthat dayNew hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to startTries otherClient CareManager fora differentanswerCaregiverrequests offwith less thanone week’snoticeMissed aPulse goaldue to oneangrycaregiverIntake endsservicesafter oneshiftA caregiverthey ‘loved’is requestedoff a caseRepeatoffenderdoesn’t clockin or outSame day(or nightbefore)call outSomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’Caregiver whoknows to callemails or textsout of a shiftLong termcasebecomestemporaryDrivers on3rdblaringtheir hornCaregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencyIntake sets upinterviews,goes withanotheragencyCaregiverclaims theydidn’t getauto shiftreminderUnplannedchurch event,have to movecars or park ingarageCaregivercalls out sickfor holiday orweekendshiftsCan’t hearperson onthe phonebecause ofsirensPrintsaccidentally:‘Hey, morescratchpaper!’Intake reallywants ahousekeeper‘I’m here tointerviewwithJennifer’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New hire reminded twice to complete training
  2. Caregiver backs out of a fill-in shift they took that day
  3. New hire reminded twice to complete training
  4. Intake asks how much notice we need to start
  5. Tries other Client Care Manager for a different answer
  6. Caregiver requests off with less than one week’s notice
  7. Missed a Pulse goal due to one angry caregiver
  8. Intake ends services after one shift
  9. A caregiver they ‘loved’ is requested off a case
  10. Repeat offender doesn’t clock in or out
  11. Same day (or night before) call out
  12. Someone calls Amanda ‘Kimberly’
  13. Someone calls Amanda ‘Kimberly’
  14. Caregiver who knows to call emails or texts out of a shift
  15. Long term case becomes temporary
  16. Drivers on 3rd blaring their horn
  17. Caregiver with limited availability asks for hours
  18. Caregiver with limited availability asks for hours
  19. Applicant can’t understand interview questions
  20. Intake visit cancels last minute due to emergency
  21. Intake sets up interviews, goes with another agency
  22. Caregiver claims they didn’t get auto shift reminder
  23. Unplanned church event, have to move cars or park in garage
  24. Caregiver calls out sick for holiday or weekend shifts
  25. Can’t hear person on the phone because of sirens
  26. Prints accidentally: ‘Hey, more scratch paper!’
  27. Intake really wants a housekeeper
  28. ‘I’m here to interview with Jennifer’