Unplannedchurch event,have to movecars or park ingarageCaregiver whoknows to callemails or textsout of a shiftPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursCaregiverrequests offwith less thanone week’snoticeApplicantcan’tunderstandinterviewquestionsSomeonecallsAmanda‘Kimberly’A caregiverthey ‘loved’is requestedoff a caseDrivers on3rdblaringtheir hornCaregiverbacks out ofa fill-in shiftthey tookthat dayLong termcasebecomestemporaryCan’t hearperson onthe phonebecause ofsirensSame day(or nightbefore)call outCaregiverwith limitedavailabilityasks forhoursCaregivercalls out sickfor holiday orweekendshiftsRepeatoffenderdoesn’t clockin or outNew hireremindedtwice tocompletetrainingIntake sets upinterviews,goes withanotheragencyMissed aPulse goaldue to oneangrycaregiverCaregiverclaims theydidn’t getauto shiftreminderTries otherClient CareManager fora differentanswerIntake askshow muchnotice weneed to startIntake endsservicesafter oneshiftSomeonecallsAmanda‘Kimberly’Intake reallywants ahousekeeper‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyNew hireremindedtwice tocompletetrainingUnplannedchurch event,have to movecars or park ingarageCaregiver whoknows to callemails or textsout of a shiftPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursCaregiverrequests offwith less thanone week’snoticeApplicantcan’tunderstandinterviewquestionsSomeonecallsAmanda‘Kimberly’A caregiverthey ‘loved’is requestedoff a caseDrivers on3rdblaringtheir hornCaregiverbacks out ofa fill-in shiftthey tookthat dayLong termcasebecomestemporaryCan’t hearperson onthe phonebecause ofsirensSame day(or nightbefore)call outCaregiverwith limitedavailabilityasks forhoursCaregivercalls out sickfor holiday orweekendshiftsRepeatoffenderdoesn’t clockin or outNew hireremindedtwice tocompletetrainingIntake sets upinterviews,goes withanotheragencyMissed aPulse goaldue to oneangrycaregiverCaregiverclaims theydidn’t getauto shiftreminderTries otherClient CareManager fora differentanswerIntake askshow muchnotice weneed to startIntake endsservicesafter oneshiftSomeonecallsAmanda‘Kimberly’Intake reallywants ahousekeeper‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyNew hireremindedtwice tocompletetraining

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unplanned church event, have to move cars or park in garage
  2. Caregiver who knows to call emails or texts out of a shift
  3. Prints accidentally: ‘Hey, more scratch paper!’
  4. Caregiver with limited availability asks for hours
  5. Caregiver requests off with less than one week’s notice
  6. Applicant can’t understand interview questions
  7. Someone calls Amanda ‘Kimberly’
  8. A caregiver they ‘loved’ is requested off a case
  9. Drivers on 3rd blaring their horn
  10. Caregiver backs out of a fill-in shift they took that day
  11. Long term case becomes temporary
  12. Can’t hear person on the phone because of sirens
  13. Same day (or night before) call out
  14. Caregiver with limited availability asks for hours
  15. Caregiver calls out sick for holiday or weekend shifts
  16. Repeat offender doesn’t clock in or out
  17. New hire reminded twice to complete training
  18. Intake sets up interviews, goes with another agency
  19. Missed a Pulse goal due to one angry caregiver
  20. Caregiver claims they didn’t get auto shift reminder
  21. Tries other Client Care Manager for a different answer
  22. Intake asks how much notice we need to start
  23. Intake ends services after one shift
  24. Someone calls Amanda ‘Kimberly’
  25. Intake really wants a housekeeper
  26. ‘I’m here to interview with Jennifer’
  27. Intake visit cancels last minute due to emergency
  28. New hire reminded twice to complete training