Same day(or nightbefore)call outCaregiverclaims theydidn’t getauto shiftreminderCaregiverbacks out ofa fill-in shiftthey tookthat dayA caregiverthey ‘loved’is requestedoff a caseIntake askshow muchnotice weneed to startIntake endsservicesafter oneshiftRepeatoffenderdoesn’t clockin or outMissed aPulse goaldue to oneangrycaregiverCaregiverwith limitedavailabilityasks forhoursApplicantcan’tunderstandinterviewquestions‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencyLong termcasebecomestemporaryNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’Can’t hearperson onthe phonebecause ofsirensTries otherClient CareManager fora differentanswerCaregiverrequests offwith less thanone week’snoticeCaregiver whoknows to callemails or textsout of a shiftDrivers on3rdblaringtheir hornIntake reallywants ahousekeeperSomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetrainingCaregiverwith limitedavailabilityasks forhoursCaregivercalls out sickfor holiday orweekendshiftsIntake visitcancels lastminute duetoemergencySame day(or nightbefore)call outCaregiverclaims theydidn’t getauto shiftreminderCaregiverbacks out ofa fill-in shiftthey tookthat dayA caregiverthey ‘loved’is requestedoff a caseIntake askshow muchnotice weneed to startIntake endsservicesafter oneshiftRepeatoffenderdoesn’t clockin or outMissed aPulse goaldue to oneangrycaregiverCaregiverwith limitedavailabilityasks forhoursApplicantcan’tunderstandinterviewquestions‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencyLong termcasebecomestemporaryNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’Can’t hearperson onthe phonebecause ofsirensTries otherClient CareManager fora differentanswerCaregiverrequests offwith less thanone week’snoticeCaregiver whoknows to callemails or textsout of a shiftDrivers on3rdblaringtheir hornIntake reallywants ahousekeeperSomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetrainingCaregiverwith limitedavailabilityasks forhoursCaregivercalls out sickfor holiday orweekendshiftsIntake visitcancels lastminute duetoemergency

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Same day (or night before) call out
  2. Caregiver claims they didn’t get auto shift reminder
  3. Caregiver backs out of a fill-in shift they took that day
  4. A caregiver they ‘loved’ is requested off a case
  5. Intake asks how much notice we need to start
  6. Intake ends services after one shift
  7. Repeat offender doesn’t clock in or out
  8. Missed a Pulse goal due to one angry caregiver
  9. Caregiver with limited availability asks for hours
  10. Applicant can’t understand interview questions
  11. ‘I’m here to interview with Jennifer’
  12. Unplanned church event, have to move cars or park in garage
  13. Intake sets up interviews, goes with another agency
  14. Long term case becomes temporary
  15. New hire reminded twice to complete training
  16. Prints accidentally: ‘Hey, more scratch paper!’
  17. Can’t hear person on the phone because of sirens
  18. Tries other Client Care Manager for a different answer
  19. Caregiver requests off with less than one week’s notice
  20. Caregiver who knows to call emails or texts out of a shift
  21. Drivers on 3rd blaring their horn
  22. Intake really wants a housekeeper
  23. Someone calls Amanda ‘Kimberly’
  24. Someone calls Amanda ‘Kimberly’
  25. New hire reminded twice to complete training
  26. Caregiver with limited availability asks for hours
  27. Caregiver calls out sick for holiday or weekend shifts
  28. Intake visit cancels last minute due to emergency