Long termcasebecomestemporaryCaregiverclaims theydidn’t getauto shiftreminderMissed aPulse goaldue to oneangrycaregiverIntake sets upinterviews,goes withanotheragencySomeonecallsAmanda‘Kimberly’Applicantcan’tunderstandinterviewquestionsIntake askshow muchnotice weneed to startCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outCaregiverwith limitedavailabilityasks forhours‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingDrivers on3rdblaringtheir hornCaregiverrequests offwith less thanone week’snoticeTries otherClient CareManager fora differentanswerRepeatoffenderdoesn’t clockin or outIntake visitcancels lastminute duetoemergencyCan’t hearperson onthe phonebecause ofsirensIntake reallywants ahousekeeperPrintsaccidentally:‘Hey, morescratchpaper!’Caregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’Caregiverbacks out ofa fill-in shiftthey tookthat dayCaregivercalls out sickfor holiday orweekendshiftsUnplannedchurch event,have to movecars or park ingarageA caregiverthey ‘loved’is requestedoff a caseIntake endsservicesafter oneshiftLong termcasebecomestemporaryCaregiverclaims theydidn’t getauto shiftreminderMissed aPulse goaldue to oneangrycaregiverIntake sets upinterviews,goes withanotheragencySomeonecallsAmanda‘Kimberly’Applicantcan’tunderstandinterviewquestionsIntake askshow muchnotice weneed to startCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outCaregiverwith limitedavailabilityasks forhours‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingDrivers on3rdblaringtheir hornCaregiverrequests offwith less thanone week’snoticeTries otherClient CareManager fora differentanswerRepeatoffenderdoesn’t clockin or outIntake visitcancels lastminute duetoemergencyCan’t hearperson onthe phonebecause ofsirensIntake reallywants ahousekeeperPrintsaccidentally:‘Hey, morescratchpaper!’Caregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’Caregiverbacks out ofa fill-in shiftthey tookthat dayCaregivercalls out sickfor holiday orweekendshiftsUnplannedchurch event,have to movecars or park ingarageA caregiverthey ‘loved’is requestedoff a caseIntake endsservicesafter oneshift

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Long term case becomes temporary
  2. Caregiver claims they didn’t get auto shift reminder
  3. Missed a Pulse goal due to one angry caregiver
  4. Intake sets up interviews, goes with another agency
  5. Someone calls Amanda ‘Kimberly’
  6. Applicant can’t understand interview questions
  7. Intake asks how much notice we need to start
  8. Caregiver with limited availability asks for hours
  9. Same day (or night before) call out
  10. Caregiver with limited availability asks for hours
  11. ‘I’m here to interview with Jennifer’
  12. New hire reminded twice to complete training
  13. Drivers on 3rd blaring their horn
  14. Caregiver requests off with less than one week’s notice
  15. Tries other Client Care Manager for a different answer
  16. Repeat offender doesn’t clock in or out
  17. Intake visit cancels last minute due to emergency
  18. Can’t hear person on the phone because of sirens
  19. Intake really wants a housekeeper
  20. Prints accidentally: ‘Hey, more scratch paper!’
  21. Caregiver who knows to call emails or texts out of a shift
  22. New hire reminded twice to complete training
  23. Someone calls Amanda ‘Kimberly’
  24. Caregiver backs out of a fill-in shift they took that day
  25. Caregiver calls out sick for holiday or weekend shifts
  26. Unplanned church event, have to move cars or park in garage
  27. A caregiver they ‘loved’ is requested off a case
  28. Intake ends services after one shift