Intake sets upinterviews,goes withanotheragencyMissed aPulse goaldue to oneangrycaregiverPrintsaccidentally:‘Hey, morescratchpaper!’Caregivercalls out sickfor holiday orweekendshiftsCaregiver whoknows to callemails or textsout of a shift‘I’m here tointerviewwithJennifer’Drivers on3rdblaringtheir hornLong termcasebecomestemporaryCaregiverwith limitedavailabilityasks forhoursIntake askshow muchnotice weneed to startA caregiverthey ‘loved’is requestedoff a caseCaregiverwith limitedavailabilityasks forhoursApplicantcan’tunderstandinterviewquestionsIntake endsservicesafter oneshiftCaregiverrequests offwith less thanone week’snoticeNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerSomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outCan’t hearperson onthe phonebecause ofsirensIntake visitcancels lastminute duetoemergencyCaregiverbacks out ofa fill-in shiftthey tookthat daySame day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageSomeonecallsAmanda‘Kimberly’Intake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingCaregiverclaims theydidn’t getauto shiftreminderIntake sets upinterviews,goes withanotheragencyMissed aPulse goaldue to oneangrycaregiverPrintsaccidentally:‘Hey, morescratchpaper!’Caregivercalls out sickfor holiday orweekendshiftsCaregiver whoknows to callemails or textsout of a shift‘I’m here tointerviewwithJennifer’Drivers on3rdblaringtheir hornLong termcasebecomestemporaryCaregiverwith limitedavailabilityasks forhoursIntake askshow muchnotice weneed to startA caregiverthey ‘loved’is requestedoff a caseCaregiverwith limitedavailabilityasks forhoursApplicantcan’tunderstandinterviewquestionsIntake endsservicesafter oneshiftCaregiverrequests offwith less thanone week’snoticeNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerSomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outCan’t hearperson onthe phonebecause ofsirensIntake visitcancels lastminute duetoemergencyCaregiverbacks out ofa fill-in shiftthey tookthat daySame day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageSomeonecallsAmanda‘Kimberly’Intake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingCaregiverclaims theydidn’t getauto shiftreminder

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Intake sets up interviews, goes with another agency
  2. Missed a Pulse goal due to one angry caregiver
  3. Prints accidentally: ‘Hey, more scratch paper!’
  4. Caregiver calls out sick for holiday or weekend shifts
  5. Caregiver who knows to call emails or texts out of a shift
  6. ‘I’m here to interview with Jennifer’
  7. Drivers on 3rd blaring their horn
  8. Long term case becomes temporary
  9. Caregiver with limited availability asks for hours
  10. Intake asks how much notice we need to start
  11. A caregiver they ‘loved’ is requested off a case
  12. Caregiver with limited availability asks for hours
  13. Applicant can’t understand interview questions
  14. Intake ends services after one shift
  15. Caregiver requests off with less than one week’s notice
  16. New hire reminded twice to complete training
  17. Tries other Client Care Manager for a different answer
  18. Someone calls Amanda ‘Kimberly’
  19. Repeat offender doesn’t clock in or out
  20. Can’t hear person on the phone because of sirens
  21. Intake visit cancels last minute due to emergency
  22. Caregiver backs out of a fill-in shift they took that day
  23. Same day (or night before) call out
  24. Unplanned church event, have to move cars or park in garage
  25. Someone calls Amanda ‘Kimberly’
  26. Intake really wants a housekeeper
  27. New hire reminded twice to complete training
  28. Caregiver claims they didn’t get auto shift reminder