Missed aPulse goaldue to oneangrycaregiverCaregiverbacks out ofa fill-in shiftthey tookthat dayIntake visitcancels lastminute duetoemergencyIntake askshow muchnotice weneed to startCaregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursNew hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseDrivers on3rdblaringtheir hornSame day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageCaregiver whoknows to callemails or textsout of a shiftRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderLong termcasebecomestemporary‘I’m here tointerviewwithJennifer’Applicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’SomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’Caregivercalls out sickfor holiday orweekendshiftsCaregiverrequests offwith less thanone week’snoticeIntake sets upinterviews,goes withanotheragencyNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerCan’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftIntake reallywants ahousekeeperMissed aPulse goaldue to oneangrycaregiverCaregiverbacks out ofa fill-in shiftthey tookthat dayIntake visitcancels lastminute duetoemergencyIntake askshow muchnotice weneed to startCaregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursNew hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseDrivers on3rdblaringtheir hornSame day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageCaregiver whoknows to callemails or textsout of a shiftRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderLong termcasebecomestemporary‘I’m here tointerviewwithJennifer’Applicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’SomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’Caregivercalls out sickfor holiday orweekendshiftsCaregiverrequests offwith less thanone week’snoticeIntake sets upinterviews,goes withanotheragencyNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswerCan’t hearperson onthe phonebecause ofsirensIntake endsservicesafter oneshiftIntake reallywants ahousekeeper

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missed a Pulse goal due to one angry caregiver
  2. Caregiver backs out of a fill-in shift they took that day
  3. Intake visit cancels last minute due to emergency
  4. Intake asks how much notice we need to start
  5. Caregiver with limited availability asks for hours
  6. Caregiver with limited availability asks for hours
  7. New hire reminded twice to complete training
  8. A caregiver they ‘loved’ is requested off a case
  9. Drivers on 3rd blaring their horn
  10. Same day (or night before) call out
  11. Unplanned church event, have to move cars or park in garage
  12. Caregiver who knows to call emails or texts out of a shift
  13. Repeat offender doesn’t clock in or out
  14. Caregiver claims they didn’t get auto shift reminder
  15. Long term case becomes temporary
  16. ‘I’m here to interview with Jennifer’
  17. Applicant can’t understand interview questions
  18. Prints accidentally: ‘Hey, more scratch paper!’
  19. Someone calls Amanda ‘Kimberly’
  20. Someone calls Amanda ‘Kimberly’
  21. Caregiver calls out sick for holiday or weekend shifts
  22. Caregiver requests off with less than one week’s notice
  23. Intake sets up interviews, goes with another agency
  24. New hire reminded twice to complete training
  25. Tries other Client Care Manager for a different answer
  26. Can’t hear person on the phone because of sirens
  27. Intake ends services after one shift
  28. Intake really wants a housekeeper