New hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseMissed aPulse goaldue to oneangrycaregiverClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Caregiverrequests offwith less thanone week’snoticePrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outSomeonecallsAmanda‘Kimberly’Unplannedchurch event,have to movecars or park ingarageIntake askshow muchnotice weneed to startIntake reallywants ahousekeeperInactivecaregivercalls forworkSomeonecallsAmanda‘Kimberly’SomeonecallsKimberly‘Amanda’Long termcasebecomestemporaryInterviewshows uplater withoutcalling firstNew hireremindedtwice tocompletetrainingIntake visitcancels lastminute duetoemergencyIntake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursRepeatoffenderdoesn’t clockin or outTries otherClient CareManager fora differentanswerApplicantcan’tunderstandinterviewquestionsCaregiver whoknows to callemails or textsout of a shiftCaregiver’savailabilitychanges,doesn’t notifyofficeNew hireremindedtwice tocompletetrainingA caregiverthey ‘loved’is requestedoff a caseMissed aPulse goaldue to oneangrycaregiverClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Caregiverrequests offwith less thanone week’snoticePrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outSomeonecallsAmanda‘Kimberly’Unplannedchurch event,have to movecars or park ingarageIntake askshow muchnotice weneed to startIntake reallywants ahousekeeperInactivecaregivercalls forworkSomeonecallsAmanda‘Kimberly’SomeonecallsKimberly‘Amanda’Long termcasebecomestemporaryInterviewshows uplater withoutcalling firstNew hireremindedtwice tocompletetrainingIntake visitcancels lastminute duetoemergencyIntake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursRepeatoffenderdoesn’t clockin or outTries otherClient CareManager fora differentanswerApplicantcan’tunderstandinterviewquestionsCaregiver whoknows to callemails or textsout of a shiftCaregiver’savailabilitychanges,doesn’t notifyoffice

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New hire reminded twice to complete training
  2. A caregiver they ‘loved’ is requested off a case
  3. Missed a Pulse goal due to one angry caregiver
  4. Claims to know Lucien personally
  5. ‘I’m here to interview with Jennifer’
  6. Caregiver requests off with less than one week’s notice
  7. Prints accidentally: ‘Hey, more scratch paper!’
  8. ‘I’m here to interview with Jennifer’
  9. Same day (or night before) call out
  10. Someone calls Amanda ‘Kimberly’
  11. Unplanned church event, have to move cars or park in garage
  12. Intake asks how much notice we need to start
  13. Intake really wants a housekeeper
  14. Inactive caregiver calls for work
  15. Someone calls Amanda ‘Kimberly’
  16. Someone calls Kimberly ‘Amanda’
  17. Long term case becomes temporary
  18. Interview shows up later without calling first
  19. New hire reminded twice to complete training
  20. Intake visit cancels last minute due to emergency
  21. Intake sets up interviews, goes with another agency
  22. Caregiver with limited availability asks for hours
  23. Caregiver with limited availability asks for hours
  24. Repeat offender doesn’t clock in or out
  25. Tries other Client Care Manager for a different answer
  26. Applicant can’t understand interview questions
  27. Caregiver who knows to call emails or texts out of a shift
  28. Caregiver’s availability changes, doesn’t notify office