Applicantcan’tunderstandinterviewquestionsInactivecaregivercalls forworkSomeonecallsKimberly‘Amanda’Caregiver whoknows to callemails or textsout of a shiftSame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Long termcasebecomestemporarySomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outInterviewshows uplater withoutcalling firstSomeonecallsAmanda‘Kimberly’Printsaccidentally:‘Hey, morescratchpaper!’Intake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeIntake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingCaregiverwith limitedavailabilityasks forhoursIntake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Tries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeMissed aPulse goaldue to oneangrycaregiverUnplannedchurch event,have to movecars or park ingarageClaims toknowLucienpersonallyA caregiverthey ‘loved’is requestedoff a caseIntake askshow muchnotice weneed to startApplicantcan’tunderstandinterviewquestionsInactivecaregivercalls forworkSomeonecallsKimberly‘Amanda’Caregiver whoknows to callemails or textsout of a shiftSame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Long termcasebecomestemporarySomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outInterviewshows uplater withoutcalling firstSomeonecallsAmanda‘Kimberly’Printsaccidentally:‘Hey, morescratchpaper!’Intake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeIntake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingCaregiverwith limitedavailabilityasks forhoursIntake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Tries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeMissed aPulse goaldue to oneangrycaregiverUnplannedchurch event,have to movecars or park ingarageClaims toknowLucienpersonallyA caregiverthey ‘loved’is requestedoff a caseIntake askshow muchnotice weneed to start

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Applicant can’t understand interview questions
  2. Inactive caregiver calls for work
  3. Someone calls Kimberly ‘Amanda’
  4. Caregiver who knows to call emails or texts out of a shift
  5. Same day (or night before) call out
  6. ‘I’m here to interview with Jennifer’
  7. Long term case becomes temporary
  8. Someone calls Amanda ‘Kimberly’
  9. Repeat offender doesn’t clock in or out
  10. Interview shows up later without calling first
  11. Someone calls Amanda ‘Kimberly’
  12. Prints accidentally: ‘Hey, more scratch paper!’
  13. Intake sets up interviews, goes with another agency
  14. Caregiver with limited availability asks for hours
  15. Caregiver’s availability changes, doesn’t notify office
  16. Intake really wants a housekeeper
  17. New hire reminded twice to complete training
  18. Caregiver with limited availability asks for hours
  19. Intake visit cancels last minute due to emergency
  20. ‘I’m here to interview with Jennifer’
  21. Tries other Client Care Manager for a different answer
  22. New hire reminded twice to complete training
  23. Caregiver requests off with less than one week’s notice
  24. Missed a Pulse goal due to one angry caregiver
  25. Unplanned church event, have to move cars or park in garage
  26. Claims to know Lucien personally
  27. A caregiver they ‘loved’ is requested off a case
  28. Intake asks how much notice we need to start