New hireremindedtwice tocompletetrainingSame day(or nightbefore)call outApplicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverrequests offwith less thanone week’snoticeCaregiver whoknows to callemails or textsout of a shiftIntake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursTries otherClient CareManager fora differentanswerIntake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyMissed aPulse goaldue to oneangrycaregiverIntake reallywants ahousekeeperRepeatoffenderdoesn’t clockin or outUnplannedchurch event,have to movecars or park ingarageSomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetraining‘I’m here tointerviewwithJennifer’Caregiver’savailabilitychanges,doesn’t notifyofficeLong termcasebecomestemporaryClaims toknowLucienpersonallyCaregiverwith limitedavailabilityasks forhoursSomeonecallsKimberly‘Amanda’A caregiverthey ‘loved’is requestedoff a caseInactivecaregivercalls forworkSomeonecallsAmanda‘Kimberly’Interviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingSame day(or nightbefore)call outApplicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverrequests offwith less thanone week’snoticeCaregiver whoknows to callemails or textsout of a shiftIntake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursTries otherClient CareManager fora differentanswerIntake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyMissed aPulse goaldue to oneangrycaregiverIntake reallywants ahousekeeperRepeatoffenderdoesn’t clockin or outUnplannedchurch event,have to movecars or park ingarageSomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetraining‘I’m here tointerviewwithJennifer’Caregiver’savailabilitychanges,doesn’t notifyofficeLong termcasebecomestemporaryClaims toknowLucienpersonallyCaregiverwith limitedavailabilityasks forhoursSomeonecallsKimberly‘Amanda’A caregiverthey ‘loved’is requestedoff a caseInactivecaregivercalls forworkSomeonecallsAmanda‘Kimberly’Interviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New hire reminded twice to complete training
  2. Same day (or night before) call out
  3. Applicant can’t understand interview questions
  4. Prints accidentally: ‘Hey, more scratch paper!’
  5. Caregiver requests off with less than one week’s notice
  6. Caregiver who knows to call emails or texts out of a shift
  7. Intake sets up interviews, goes with another agency
  8. Caregiver with limited availability asks for hours
  9. Tries other Client Care Manager for a different answer
  10. Intake asks how much notice we need to start
  11. Intake visit cancels last minute due to emergency
  12. Missed a Pulse goal due to one angry caregiver
  13. Intake really wants a housekeeper
  14. Repeat offender doesn’t clock in or out
  15. Unplanned church event, have to move cars or park in garage
  16. Someone calls Amanda ‘Kimberly’
  17. New hire reminded twice to complete training
  18. ‘I’m here to interview with Jennifer’
  19. Caregiver’s availability changes, doesn’t notify office
  20. Long term case becomes temporary
  21. Claims to know Lucien personally
  22. Caregiver with limited availability asks for hours
  23. Someone calls Kimberly ‘Amanda’
  24. A caregiver they ‘loved’ is requested off a case
  25. Inactive caregiver calls for work
  26. Someone calls Amanda ‘Kimberly’
  27. Interview shows up later without calling first
  28. ‘I’m here to interview with Jennifer’