Applicantcan’tunderstandinterviewquestionsCaregiver whoknows to callemails or textsout of a shift‘I’m here tointerviewwithJennifer’Missed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a caseInactivecaregivercalls forworkIntake reallywants ahousekeeperCaregiverrequests offwith less thanone week’snoticeUnplannedchurch event,have to movecars or park ingarageNew hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’Interviewshows uplater withoutcalling firstIntake visitcancels lastminute duetoemergencySame day(or nightbefore)call outLong termcasebecomestemporaryIntake askshow muchnotice weneed to startSomeonecallsKimberly‘Amanda’Repeatoffenderdoesn’t clockin or outTries otherClient CareManager fora differentanswerIntake sets upinterviews,goes withanotheragencyClaims toknowLucienpersonallyCaregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’Applicantcan’tunderstandinterviewquestionsCaregiver whoknows to callemails or textsout of a shift‘I’m here tointerviewwithJennifer’Missed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a caseInactivecaregivercalls forworkIntake reallywants ahousekeeperCaregiverrequests offwith less thanone week’snoticeUnplannedchurch event,have to movecars or park ingarageNew hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’Interviewshows uplater withoutcalling firstIntake visitcancels lastminute duetoemergencySame day(or nightbefore)call outLong termcasebecomestemporaryIntake askshow muchnotice weneed to startSomeonecallsKimberly‘Amanda’Repeatoffenderdoesn’t clockin or outTries otherClient CareManager fora differentanswerIntake sets upinterviews,goes withanotheragencyClaims toknowLucienpersonallyCaregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Applicant can’t understand interview questions
  2. Caregiver who knows to call emails or texts out of a shift
  3. ‘I’m here to interview with Jennifer’
  4. Missed a Pulse goal due to one angry caregiver
  5. A caregiver they ‘loved’ is requested off a case
  6. Inactive caregiver calls for work
  7. Intake really wants a housekeeper
  8. Caregiver requests off with less than one week’s notice
  9. Unplanned church event, have to move cars or park in garage
  10. New hire reminded twice to complete training
  11. Someone calls Amanda ‘Kimberly’
  12. Interview shows up later without calling first
  13. Intake visit cancels last minute due to emergency
  14. Same day (or night before) call out
  15. Long term case becomes temporary
  16. Intake asks how much notice we need to start
  17. Someone calls Kimberly ‘Amanda’
  18. Repeat offender doesn’t clock in or out
  19. Tries other Client Care Manager for a different answer
  20. Intake sets up interviews, goes with another agency
  21. Claims to know Lucien personally
  22. Caregiver with limited availability asks for hours
  23. Caregiver’s availability changes, doesn’t notify office
  24. Caregiver with limited availability asks for hours
  25. Someone calls Amanda ‘Kimberly’
  26. ‘I’m here to interview with Jennifer’
  27. New hire reminded twice to complete training
  28. Prints accidentally: ‘Hey, more scratch paper!’