Printsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursClaims toknowLucienpersonallyRepeatoffenderdoesn’t clockin or outCaregiver’savailabilitychanges,doesn’t notifyofficeIntake visitcancels lastminute duetoemergencySomeonecallsKimberly‘Amanda’SomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’Inactivecaregivercalls forworkTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeApplicantcan’tunderstandinterviewquestionsInterviewshows uplater withoutcalling firstIntake askshow muchnotice weneed to startCaregiverwith limitedavailabilityasks forhoursIntake reallywants ahousekeeperA caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageLong termcasebecomestemporaryCaregiver whoknows to callemails or textsout of a shiftMissed aPulse goaldue to oneangrycaregiverIntake sets upinterviews,goes withanotheragency‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursClaims toknowLucienpersonallyRepeatoffenderdoesn’t clockin or outCaregiver’savailabilitychanges,doesn’t notifyofficeIntake visitcancels lastminute duetoemergencySomeonecallsKimberly‘Amanda’SomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’Inactivecaregivercalls forworkTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeApplicantcan’tunderstandinterviewquestionsInterviewshows uplater withoutcalling firstIntake askshow muchnotice weneed to startCaregiverwith limitedavailabilityasks forhoursIntake reallywants ahousekeeperA caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageLong termcasebecomestemporaryCaregiver whoknows to callemails or textsout of a shiftMissed aPulse goaldue to oneangrycaregiverIntake sets upinterviews,goes withanotheragency‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outNew hireremindedtwice tocompletetraining

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Prints accidentally: ‘Hey, more scratch paper!’
  2. Caregiver with limited availability asks for hours
  3. Claims to know Lucien personally
  4. Repeat offender doesn’t clock in or out
  5. Caregiver’s availability changes, doesn’t notify office
  6. Intake visit cancels last minute due to emergency
  7. Someone calls Kimberly ‘Amanda’
  8. Someone calls Amanda ‘Kimberly’
  9. Someone calls Amanda ‘Kimberly’
  10. Inactive caregiver calls for work
  11. Tries other Client Care Manager for a different answer
  12. New hire reminded twice to complete training
  13. Caregiver requests off with less than one week’s notice
  14. Applicant can’t understand interview questions
  15. Interview shows up later without calling first
  16. Intake asks how much notice we need to start
  17. Caregiver with limited availability asks for hours
  18. Intake really wants a housekeeper
  19. A caregiver they ‘loved’ is requested off a case
  20. ‘I’m here to interview with Jennifer’
  21. Unplanned church event, have to move cars or park in garage
  22. Long term case becomes temporary
  23. Caregiver who knows to call emails or texts out of a shift
  24. Missed a Pulse goal due to one angry caregiver
  25. Intake sets up interviews, goes with another agency
  26. ‘I’m here to interview with Jennifer’
  27. Same day (or night before) call out
  28. New hire reminded twice to complete training