Interviewshows uplater withoutcalling firstSame day(or nightbefore)call outPrintsaccidentally:‘Hey, morescratchpaper!’Claims toknowLucienpersonallyCaregiver whoknows to callemails or textsout of a shiftSomeonecallsKimberly‘Amanda’Caregiverwith limitedavailabilityasks forhoursIntake visitcancels lastminute duetoemergencyIntake askshow muchnotice weneed to start‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’Applicantcan’tunderstandinterviewquestionsRepeatoffenderdoesn’t clockin or outMissed aPulse goaldue to oneangrycaregiverTries otherClient CareManager fora differentanswerIntake sets upinterviews,goes withanotheragencySomeonecallsAmanda‘Kimberly’Caregiverrequests offwith less thanone week’snoticeUnplannedchurch event,have to movecars or park ingarageInactivecaregivercalls forworkSomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetrainingLong termcasebecomestemporaryCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiverwith limitedavailabilityasks forhoursIntake reallywants ahousekeeperNew hireremindedtwice tocompletetrainingInterviewshows uplater withoutcalling firstSame day(or nightbefore)call outPrintsaccidentally:‘Hey, morescratchpaper!’Claims toknowLucienpersonallyCaregiver whoknows to callemails or textsout of a shiftSomeonecallsKimberly‘Amanda’Caregiverwith limitedavailabilityasks forhoursIntake visitcancels lastminute duetoemergencyIntake askshow muchnotice weneed to start‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’Applicantcan’tunderstandinterviewquestionsRepeatoffenderdoesn’t clockin or outMissed aPulse goaldue to oneangrycaregiverTries otherClient CareManager fora differentanswerIntake sets upinterviews,goes withanotheragencySomeonecallsAmanda‘Kimberly’Caregiverrequests offwith less thanone week’snoticeUnplannedchurch event,have to movecars or park ingarageInactivecaregivercalls forworkSomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetrainingLong termcasebecomestemporaryCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiverwith limitedavailabilityasks forhoursIntake reallywants ahousekeeperNew hireremindedtwice tocompletetraining

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Interview shows up later without calling first
  2. Same day (or night before) call out
  3. Prints accidentally: ‘Hey, more scratch paper!’
  4. Claims to know Lucien personally
  5. Caregiver who knows to call emails or texts out of a shift
  6. Someone calls Kimberly ‘Amanda’
  7. Caregiver with limited availability asks for hours
  8. Intake visit cancels last minute due to emergency
  9. Intake asks how much notice we need to start
  10. ‘I’m here to interview with Jennifer’
  11. A caregiver they ‘loved’ is requested off a case
  12. ‘I’m here to interview with Jennifer’
  13. Applicant can’t understand interview questions
  14. Repeat offender doesn’t clock in or out
  15. Missed a Pulse goal due to one angry caregiver
  16. Tries other Client Care Manager for a different answer
  17. Intake sets up interviews, goes with another agency
  18. Someone calls Amanda ‘Kimberly’
  19. Caregiver requests off with less than one week’s notice
  20. Unplanned church event, have to move cars or park in garage
  21. Inactive caregiver calls for work
  22. Someone calls Amanda ‘Kimberly’
  23. New hire reminded twice to complete training
  24. Long term case becomes temporary
  25. Caregiver’s availability changes, doesn’t notify office
  26. Caregiver with limited availability asks for hours
  27. Intake really wants a housekeeper
  28. New hire reminded twice to complete training