(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Applicant can’t understand interview questions
Caregiver who knows to call emails or texts out of a shift
‘I’m here to interview with Jennifer’
Missed a Pulse goal due to one angry caregiver
A caregiver they ‘loved’ is requested off a case
Inactive caregiver calls for work
Intake really wants a housekeeper
Caregiver requests off with less than one week’s notice
Unplanned church event, have to move cars or park in garage
New hire reminded twice to complete training
Someone calls Amanda ‘Kimberly’
Interview shows up later without calling first
Intake visit cancels last minute due to emergency
Same day (or night before) call out
Long term case becomes temporary
Intake asks how much notice we need to start
Someone calls Kimberly ‘Amanda’
Repeat offender doesn’t clock in or out
Tries other Client Care Manager for a different answer
Intake sets up interviews, goes with another agency
Claims to know Lucien personally
Caregiver with limited availability asks for hours