Tries otherClient CareManager fora differentanswerMissed aPulse goaldue to oneangrycaregiverCaregiver’savailabilitychanges,doesn’t notifyofficeRepeatoffenderdoesn’t clockin or outClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Caregiverrequests offwith less thanone week’snoticeLong termcasebecomestemporaryApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperUnplannedchurch event,have to movecars or park ingarageInactivecaregivercalls forwork‘I’m here tointerviewwithJennifer’SomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetrainingSomeonecallsKimberly‘Amanda’Intake askshow muchnotice weneed to startSomeonecallsAmanda‘Kimberly’Caregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outCaregiver whoknows to callemails or textsout of a shiftA caregiverthey ‘loved’is requestedoff a caseNew hireremindedtwice tocompletetrainingInterviewshows uplater withoutcalling firstIntake sets upinterviews,goes withanotheragencyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursTries otherClient CareManager fora differentanswerMissed aPulse goaldue to oneangrycaregiverCaregiver’savailabilitychanges,doesn’t notifyofficeRepeatoffenderdoesn’t clockin or outClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Caregiverrequests offwith less thanone week’snoticeLong termcasebecomestemporaryApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperUnplannedchurch event,have to movecars or park ingarageInactivecaregivercalls forwork‘I’m here tointerviewwithJennifer’SomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetrainingSomeonecallsKimberly‘Amanda’Intake askshow muchnotice weneed to startSomeonecallsAmanda‘Kimberly’Caregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outCaregiver whoknows to callemails or textsout of a shiftA caregiverthey ‘loved’is requestedoff a caseNew hireremindedtwice tocompletetrainingInterviewshows uplater withoutcalling firstIntake sets upinterviews,goes withanotheragencyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhours

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries other Client Care Manager for a different answer
  2. Missed a Pulse goal due to one angry caregiver
  3. Caregiver’s availability changes, doesn’t notify office
  4. Repeat offender doesn’t clock in or out
  5. Claims to know Lucien personally
  6. ‘I’m here to interview with Jennifer’
  7. Caregiver requests off with less than one week’s notice
  8. Long term case becomes temporary
  9. Applicant can’t understand interview questions
  10. Intake visit cancels last minute due to emergency
  11. Intake really wants a housekeeper
  12. Unplanned church event, have to move cars or park in garage
  13. Inactive caregiver calls for work
  14. ‘I’m here to interview with Jennifer’
  15. Someone calls Amanda ‘Kimberly’
  16. New hire reminded twice to complete training
  17. Someone calls Kimberly ‘Amanda’
  18. Intake asks how much notice we need to start
  19. Someone calls Amanda ‘Kimberly’
  20. Caregiver with limited availability asks for hours
  21. Same day (or night before) call out
  22. Caregiver who knows to call emails or texts out of a shift
  23. A caregiver they ‘loved’ is requested off a case
  24. New hire reminded twice to complete training
  25. Interview shows up later without calling first
  26. Intake sets up interviews, goes with another agency
  27. Prints accidentally: ‘Hey, more scratch paper!’
  28. Caregiver with limited availability asks for hours