Inactivecaregivercalls forworkUnplannedchurch event,have to movecars or park ingarageCaregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’‘I’m here tointerviewwithJennifer’Intake reallywants ahousekeeperIntake askshow muchnotice weneed to startSomeonecallsKimberly‘Amanda’Missed aPulse goaldue to oneangrycaregiverClaims toknowLucienpersonallyLong termcasebecomestemporarySame day(or nightbefore)call outTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeSomeonecallsAmanda‘Kimberly’Interviewshows uplater withoutcalling firstRepeatoffenderdoesn’t clockin or outCaregiver’savailabilitychanges,doesn’t notifyofficeIntake sets upinterviews,goes withanotheragencyApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencyA caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’Inactivecaregivercalls forworkUnplannedchurch event,have to movecars or park ingarageCaregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursSomeonecallsAmanda‘Kimberly’‘I’m here tointerviewwithJennifer’Intake reallywants ahousekeeperIntake askshow muchnotice weneed to startSomeonecallsKimberly‘Amanda’Missed aPulse goaldue to oneangrycaregiverClaims toknowLucienpersonallyLong termcasebecomestemporarySame day(or nightbefore)call outTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingCaregiverrequests offwith less thanone week’snoticeSomeonecallsAmanda‘Kimberly’Interviewshows uplater withoutcalling firstRepeatoffenderdoesn’t clockin or outCaregiver’savailabilitychanges,doesn’t notifyofficeIntake sets upinterviews,goes withanotheragencyApplicantcan’tunderstandinterviewquestionsIntake visitcancels lastminute duetoemergencyA caregiverthey ‘loved’is requestedoff a case‘I’m here tointerviewwithJennifer’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inactive caregiver calls for work
  2. Unplanned church event, have to move cars or park in garage
  3. Caregiver who knows to call emails or texts out of a shift
  4. New hire reminded twice to complete training
  5. Prints accidentally: ‘Hey, more scratch paper!’
  6. Caregiver with limited availability asks for hours
  7. Caregiver with limited availability asks for hours
  8. Someone calls Amanda ‘Kimberly’
  9. ‘I’m here to interview with Jennifer’
  10. Intake really wants a housekeeper
  11. Intake asks how much notice we need to start
  12. Someone calls Kimberly ‘Amanda’
  13. Missed a Pulse goal due to one angry caregiver
  14. Claims to know Lucien personally
  15. Long term case becomes temporary
  16. Same day (or night before) call out
  17. Tries other Client Care Manager for a different answer
  18. New hire reminded twice to complete training
  19. Caregiver requests off with less than one week’s notice
  20. Someone calls Amanda ‘Kimberly’
  21. Interview shows up later without calling first
  22. Repeat offender doesn’t clock in or out
  23. Caregiver’s availability changes, doesn’t notify office
  24. Intake sets up interviews, goes with another agency
  25. Applicant can’t understand interview questions
  26. Intake visit cancels last minute due to emergency
  27. A caregiver they ‘loved’ is requested off a case
  28. ‘I’m here to interview with Jennifer’