Caregiver’savailabilitychanges,doesn’t notifyofficeCaregiverrequests offwith less thanone week’snoticeSomeonecallsKimberly‘Amanda’New hireremindedtwice tocompletetrainingClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Inactivecaregivercalls forworkIntake visitcancels lastminute duetoemergencyCaregiverwith limitedavailabilityasks forhoursTries otherClient CareManager fora differentanswerRepeatoffenderdoesn’t clockin or outCaregiver whoknows to callemails or textsout of a shiftIntake sets upinterviews,goes withanotheragencyMissed aPulse goaldue to oneangrycaregiverUnplannedchurch event,have to movecars or park ingarageLong termcasebecomestemporaryCaregiverwith limitedavailabilityasks forhoursNew hireremindedtwice tocompletetrainingIntake reallywants ahousekeeperPrintsaccidentally:‘Hey, morescratchpaper!’A caregiverthey ‘loved’is requestedoff a caseInterviewshows uplater withoutcalling firstIntake askshow muchnotice weneed to startSomeonecallsAmanda‘Kimberly’Applicantcan’tunderstandinterviewquestions‘I’m here tointerviewwithJennifer’SomeonecallsAmanda‘Kimberly’Same day(or nightbefore)call outCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiverrequests offwith less thanone week’snoticeSomeonecallsKimberly‘Amanda’New hireremindedtwice tocompletetrainingClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Inactivecaregivercalls forworkIntake visitcancels lastminute duetoemergencyCaregiverwith limitedavailabilityasks forhoursTries otherClient CareManager fora differentanswerRepeatoffenderdoesn’t clockin or outCaregiver whoknows to callemails or textsout of a shiftIntake sets upinterviews,goes withanotheragencyMissed aPulse goaldue to oneangrycaregiverUnplannedchurch event,have to movecars or park ingarageLong termcasebecomestemporaryCaregiverwith limitedavailabilityasks forhoursNew hireremindedtwice tocompletetrainingIntake reallywants ahousekeeperPrintsaccidentally:‘Hey, morescratchpaper!’A caregiverthey ‘loved’is requestedoff a caseInterviewshows uplater withoutcalling firstIntake askshow muchnotice weneed to startSomeonecallsAmanda‘Kimberly’Applicantcan’tunderstandinterviewquestions‘I’m here tointerviewwithJennifer’SomeonecallsAmanda‘Kimberly’Same day(or nightbefore)call out

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver’s availability changes, doesn’t notify office
  2. Caregiver requests off with less than one week’s notice
  3. Someone calls Kimberly ‘Amanda’
  4. New hire reminded twice to complete training
  5. Claims to know Lucien personally
  6. ‘I’m here to interview with Jennifer’
  7. Inactive caregiver calls for work
  8. Intake visit cancels last minute due to emergency
  9. Caregiver with limited availability asks for hours
  10. Tries other Client Care Manager for a different answer
  11. Repeat offender doesn’t clock in or out
  12. Caregiver who knows to call emails or texts out of a shift
  13. Intake sets up interviews, goes with another agency
  14. Missed a Pulse goal due to one angry caregiver
  15. Unplanned church event, have to move cars or park in garage
  16. Long term case becomes temporary
  17. Caregiver with limited availability asks for hours
  18. New hire reminded twice to complete training
  19. Intake really wants a housekeeper
  20. Prints accidentally: ‘Hey, more scratch paper!’
  21. A caregiver they ‘loved’ is requested off a case
  22. Interview shows up later without calling first
  23. Intake asks how much notice we need to start
  24. Someone calls Amanda ‘Kimberly’
  25. Applicant can’t understand interview questions
  26. ‘I’m here to interview with Jennifer’
  27. Someone calls Amanda ‘Kimberly’
  28. Same day (or night before) call out