Claims toknowLucienpersonallyRepeatoffenderdoesn’t clockin or outIntake visitcancels lastminute duetoemergencyCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outLong termcasebecomestemporaryPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiverrequests offwith less thanone week’snoticeSomeonecallsAmanda‘Kimberly’‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a caseSomeonecallsKimberly‘Amanda’Intake reallywants ahousekeeperInterviewshows uplater withoutcalling firstUnplannedchurch event,have to movecars or park ingarageTries otherClient CareManager fora differentanswerMissed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftInactivecaregivercalls forworkApplicantcan’tunderstandinterviewquestions‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startIntake sets upinterviews,goes withanotheragencyNew hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetrainingClaims toknowLucienpersonallyRepeatoffenderdoesn’t clockin or outIntake visitcancels lastminute duetoemergencyCaregiverwith limitedavailabilityasks forhoursSame day(or nightbefore)call outLong termcasebecomestemporaryPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiverrequests offwith less thanone week’snoticeSomeonecallsAmanda‘Kimberly’‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a caseSomeonecallsKimberly‘Amanda’Intake reallywants ahousekeeperInterviewshows uplater withoutcalling firstUnplannedchurch event,have to movecars or park ingarageTries otherClient CareManager fora differentanswerMissed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftInactivecaregivercalls forworkApplicantcan’tunderstandinterviewquestions‘I’m here tointerviewwithJennifer’Intake askshow muchnotice weneed to startIntake sets upinterviews,goes withanotheragencyNew hireremindedtwice tocompletetrainingSomeonecallsAmanda‘Kimberly’New hireremindedtwice tocompletetraining

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claims to know Lucien personally
  2. Repeat offender doesn’t clock in or out
  3. Intake visit cancels last minute due to emergency
  4. Caregiver with limited availability asks for hours
  5. Same day (or night before) call out
  6. Long term case becomes temporary
  7. Prints accidentally: ‘Hey, more scratch paper!’
  8. Caregiver with limited availability asks for hours
  9. Caregiver’s availability changes, doesn’t notify office
  10. Caregiver requests off with less than one week’s notice
  11. Someone calls Amanda ‘Kimberly’
  12. ‘I’m here to interview with Jennifer’
  13. A caregiver they ‘loved’ is requested off a case
  14. Someone calls Kimberly ‘Amanda’
  15. Intake really wants a housekeeper
  16. Interview shows up later without calling first
  17. Unplanned church event, have to move cars or park in garage
  18. Tries other Client Care Manager for a different answer
  19. Missed a Pulse goal due to one angry caregiver
  20. Caregiver who knows to call emails or texts out of a shift
  21. Inactive caregiver calls for work
  22. Applicant can’t understand interview questions
  23. ‘I’m here to interview with Jennifer’
  24. Intake asks how much notice we need to start
  25. Intake sets up interviews, goes with another agency
  26. New hire reminded twice to complete training
  27. Someone calls Amanda ‘Kimberly’
  28. New hire reminded twice to complete training