Applicantcan’tunderstandinterviewquestionsInactivecaregivercalls forworkSomeonecallsAmanda‘Kimberly’Long termcasebecomestemporaryRepeatoffenderdoesn’t clockin or outCaregiverrequests offwith less thanone week’snoticeCaregiver whoknows to callemails or textsout of a shiftCaregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Tries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingIntake sets upinterviews,goes withanotheragencySame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursA caregiverthey ‘loved’is requestedoff a caseCaregiverwith limitedavailabilityasks forhoursUnplannedchurch event,have to movecars or park ingaragePrintsaccidentally:‘Hey, morescratchpaper!’Intake askshow muchnotice weneed to startMissed aPulse goaldue to oneangrycaregiverNew hireremindedtwice tocompletetrainingClaims toknowLucienpersonallySomeonecallsKimberly‘Amanda’Interviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Intake reallywants ahousekeeperIntake visitcancels lastminute duetoemergencyApplicantcan’tunderstandinterviewquestionsInactivecaregivercalls forworkSomeonecallsAmanda‘Kimberly’Long termcasebecomestemporaryRepeatoffenderdoesn’t clockin or outCaregiverrequests offwith less thanone week’snoticeCaregiver whoknows to callemails or textsout of a shiftCaregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Tries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingIntake sets upinterviews,goes withanotheragencySame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursA caregiverthey ‘loved’is requestedoff a caseCaregiverwith limitedavailabilityasks forhoursUnplannedchurch event,have to movecars or park ingaragePrintsaccidentally:‘Hey, morescratchpaper!’Intake askshow muchnotice weneed to startMissed aPulse goaldue to oneangrycaregiverNew hireremindedtwice tocompletetrainingClaims toknowLucienpersonallySomeonecallsKimberly‘Amanda’Interviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Intake reallywants ahousekeeperIntake visitcancels lastminute duetoemergency

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Applicant can’t understand interview questions
  2. Inactive caregiver calls for work
  3. Someone calls Amanda ‘Kimberly’
  4. Long term case becomes temporary
  5. Repeat offender doesn’t clock in or out
  6. Caregiver requests off with less than one week’s notice
  7. Caregiver who knows to call emails or texts out of a shift
  8. Caregiver’s availability changes, doesn’t notify office
  9. Someone calls Amanda ‘Kimberly’
  10. Tries other Client Care Manager for a different answer
  11. New hire reminded twice to complete training
  12. Intake sets up interviews, goes with another agency
  13. Same day (or night before) call out
  14. ‘I’m here to interview with Jennifer’
  15. Caregiver with limited availability asks for hours
  16. A caregiver they ‘loved’ is requested off a case
  17. Caregiver with limited availability asks for hours
  18. Unplanned church event, have to move cars or park in garage
  19. Prints accidentally: ‘Hey, more scratch paper!’
  20. Intake asks how much notice we need to start
  21. Missed a Pulse goal due to one angry caregiver
  22. New hire reminded twice to complete training
  23. Claims to know Lucien personally
  24. Someone calls Kimberly ‘Amanda’
  25. Interview shows up later without calling first
  26. ‘I’m here to interview with Jennifer’
  27. Intake really wants a housekeeper
  28. Intake visit cancels last minute due to emergency