SomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Interviewshows uplater withoutcalling firstCaregiverbacks out ofa fill-in shiftthey tookthat dayCaregiver’savailabilitychanges,doesn’t notifyofficeClaims toknowLucienpersonallyA caregiverthey ‘loved’is requestedoff a casePrintsaccidentally:‘Hey, morescratchpaper!’Caregiverclaims theydidn’t getauto shiftreminderInactivecaregivercalls forworkIntake visitcancels lastminute duetoemergencyLong termcasebecomestemporaryMissed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftDrivers on3rdblaringtheir hornCan’t hearperson onthe phonebecause ofsirensApplicantcan’tunderstandinterviewquestionsRepeatoffenderdoesn’t clockin or out‘I’m here tointerviewwithJennifer’Caregiverrequests offwith less thanone week’snoticeCaregivercalls out sickfor holiday orweekendshiftsIntake reallywants ahousekeeperIntake endsservicesafter oneshiftIntake askshow muchnotice weneed to startSame day(or nightbefore)call outNew hireremindedtwice tocompletetrainingSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Interviewshows uplater withoutcalling firstCaregiverbacks out ofa fill-in shiftthey tookthat dayCaregiver’savailabilitychanges,doesn’t notifyofficeClaims toknowLucienpersonallyA caregiverthey ‘loved’is requestedoff a casePrintsaccidentally:‘Hey, morescratchpaper!’Caregiverclaims theydidn’t getauto shiftreminderInactivecaregivercalls forworkIntake visitcancels lastminute duetoemergencyLong termcasebecomestemporaryMissed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftDrivers on3rdblaringtheir hornCan’t hearperson onthe phonebecause ofsirensApplicantcan’tunderstandinterviewquestionsRepeatoffenderdoesn’t clockin or out‘I’m here tointerviewwithJennifer’Caregiverrequests offwith less thanone week’snoticeCaregivercalls out sickfor holiday orweekendshiftsIntake reallywants ahousekeeperIntake endsservicesafter oneshiftIntake askshow muchnotice weneed to startSame day(or nightbefore)call outNew hireremindedtwice tocompletetraining

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone calls Kimberly ‘Amanda’
  2. ‘I’m here to interview with Jennifer’
  3. Interview shows up later without calling first
  4. Caregiver backs out of a fill-in shift they took that day
  5. Caregiver’s availability changes, doesn’t notify office
  6. Claims to know Lucien personally
  7. A caregiver they ‘loved’ is requested off a case
  8. Prints accidentally: ‘Hey, more scratch paper!’
  9. Caregiver claims they didn’t get auto shift reminder
  10. Inactive caregiver calls for work
  11. Intake visit cancels last minute due to emergency
  12. Long term case becomes temporary
  13. Missed a Pulse goal due to one angry caregiver
  14. Caregiver who knows to call emails or texts out of a shift
  15. Drivers on 3rd blaring their horn
  16. Can’t hear person on the phone because of sirens
  17. Applicant can’t understand interview questions
  18. Repeat offender doesn’t clock in or out
  19. ‘I’m here to interview with Jennifer’
  20. Caregiver requests off with less than one week’s notice
  21. Caregiver calls out sick for holiday or weekend shifts
  22. Intake really wants a housekeeper
  23. Intake ends services after one shift
  24. Intake asks how much notice we need to start
  25. Same day (or night before) call out
  26. New hire reminded twice to complete training