Intake visitcancels lastminute duetoemergencyCaregiverbacks out ofa fill-in shiftthey tookthat dayApplicantcan’tunderstandinterviewquestionsInactivecaregivercalls forworkA caregiverthey ‘loved’is requestedoff a caseSomeonecallsKimberly‘Amanda’Claims toknowLucienpersonallyCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiver whoknows to callemails or textsout of a shiftMissed aPulse goaldue to oneangrycaregiverIntake endsservicesafter oneshiftDrivers on3rdblaringtheir hornLong termcasebecomestemporaryInterviewshows uplater withoutcalling firstCaregiverrequests offwith less thanone week’snotice‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outIntake reallywants ahousekeeper‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outCan’t hearperson onthe phonebecause ofsirensIntake askshow muchnotice weneed to startCaregivercalls out sickfor holiday orweekendshiftsCaregiverclaims theydidn’t getauto shiftreminderNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’Intake visitcancels lastminute duetoemergencyCaregiverbacks out ofa fill-in shiftthey tookthat dayApplicantcan’tunderstandinterviewquestionsInactivecaregivercalls forworkA caregiverthey ‘loved’is requestedoff a caseSomeonecallsKimberly‘Amanda’Claims toknowLucienpersonallyCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiver whoknows to callemails or textsout of a shiftMissed aPulse goaldue to oneangrycaregiverIntake endsservicesafter oneshiftDrivers on3rdblaringtheir hornLong termcasebecomestemporaryInterviewshows uplater withoutcalling firstCaregiverrequests offwith less thanone week’snotice‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outIntake reallywants ahousekeeper‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outCan’t hearperson onthe phonebecause ofsirensIntake askshow muchnotice weneed to startCaregivercalls out sickfor holiday orweekendshiftsCaregiverclaims theydidn’t getauto shiftreminderNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Intake visit cancels last minute due to emergency
  2. Caregiver backs out of a fill-in shift they took that day
  3. Applicant can’t understand interview questions
  4. Inactive caregiver calls for work
  5. A caregiver they ‘loved’ is requested off a case
  6. Someone calls Kimberly ‘Amanda’
  7. Claims to know Lucien personally
  8. Caregiver’s availability changes, doesn’t notify office
  9. Caregiver who knows to call emails or texts out of a shift
  10. Missed a Pulse goal due to one angry caregiver
  11. Intake ends services after one shift
  12. Drivers on 3rd blaring their horn
  13. Long term case becomes temporary
  14. Interview shows up later without calling first
  15. Caregiver requests off with less than one week’s notice
  16. ‘I’m here to interview with Jennifer’
  17. Repeat offender doesn’t clock in or out
  18. Intake really wants a housekeeper
  19. ‘I’m here to interview with Jennifer’
  20. Same day (or night before) call out
  21. Can’t hear person on the phone because of sirens
  22. Intake asks how much notice we need to start
  23. Caregiver calls out sick for holiday or weekend shifts
  24. Caregiver claims they didn’t get auto shift reminder
  25. New hire reminded twice to complete training
  26. Prints accidentally: ‘Hey, more scratch paper!’