Tries otherClient CareManager fora differentanswerDrivers on3rdblaringtheir hornInterviewshows uplater withoutcalling firstSomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’Inactivecaregivercalls forworkClaims toknowLucienpersonallyCaregiverwith limitedavailabilityasks forhoursIntake visitcancels lastminute duetoemergencyIntake sets upinterviews,goes withanotheragencyA caregiverthey ‘loved’is requestedoff a casePrintsaccidentally:‘Hey, morescratchpaper!’Unplannedchurch event,have to movecars or park ingarageApplicantcan’tunderstandinterviewquestionsCaregiverrequests offwith less thanone week’snoticeNew hireremindedtwice tocompletetrainingCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to start‘I’m here tointerviewwithJennifer’SomeonecallsKimberly‘Amanda’Intake endsservicesafter oneshiftRepeatoffenderdoesn’t clockin or outLong termcasebecomestemporary‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursIntake reallywants ahousekeeperTries otherClient CareManager fora differentanswerDrivers on3rdblaringtheir hornInterviewshows uplater withoutcalling firstSomeonecallsAmanda‘Kimberly’SomeonecallsAmanda‘Kimberly’Inactivecaregivercalls forworkClaims toknowLucienpersonallyCaregiverwith limitedavailabilityasks forhoursIntake visitcancels lastminute duetoemergencyIntake sets upinterviews,goes withanotheragencyA caregiverthey ‘loved’is requestedoff a casePrintsaccidentally:‘Hey, morescratchpaper!’Unplannedchurch event,have to movecars or park ingarageApplicantcan’tunderstandinterviewquestionsCaregiverrequests offwith less thanone week’snoticeNew hireremindedtwice tocompletetrainingCaregiver’savailabilitychanges,doesn’t notifyofficeCaregiver whoknows to callemails or textsout of a shiftNew hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to start‘I’m here tointerviewwithJennifer’SomeonecallsKimberly‘Amanda’Intake endsservicesafter oneshiftRepeatoffenderdoesn’t clockin or outLong termcasebecomestemporary‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursIntake reallywants ahousekeeper

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries other Client Care Manager for a different answer
  2. Drivers on 3rd blaring their horn
  3. Interview shows up later without calling first
  4. Someone calls Amanda ‘Kimberly’
  5. Someone calls Amanda ‘Kimberly’
  6. Inactive caregiver calls for work
  7. Claims to know Lucien personally
  8. Caregiver with limited availability asks for hours
  9. Intake visit cancels last minute due to emergency
  10. Intake sets up interviews, goes with another agency
  11. A caregiver they ‘loved’ is requested off a case
  12. Prints accidentally: ‘Hey, more scratch paper!’
  13. Unplanned church event, have to move cars or park in garage
  14. Applicant can’t understand interview questions
  15. Caregiver requests off with less than one week’s notice
  16. New hire reminded twice to complete training
  17. Caregiver’s availability changes, doesn’t notify office
  18. Caregiver who knows to call emails or texts out of a shift
  19. New hire reminded twice to complete training
  20. Intake asks how much notice we need to start
  21. ‘I’m here to interview with Jennifer’
  22. Someone calls Kimberly ‘Amanda’
  23. Intake ends services after one shift
  24. Repeat offender doesn’t clock in or out
  25. Long term case becomes temporary
  26. ‘I’m here to interview with Jennifer’
  27. Caregiver with limited availability asks for hours
  28. Intake really wants a housekeeper