Caregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outA caregiverthey ‘loved’is requestedoff a caseIntake reallywants ahousekeeperClaims toknowLucienpersonallyInterviewshows uplater withoutcalling firstIntake sets upinterviews,goes withanotheragencyApplicantcan’tunderstandinterviewquestionsSomeonecallsAmanda‘Kimberly’Drivers on3rdblaringtheir hornUnplannedchurch event,have to movecars or park ingarageCaregiverrequests offwith less thanone week’snoticeIntake visitcancels lastminute duetoemergencyInactivecaregivercalls forworkCaregiver whoknows to callemails or textsout of a shiftLong termcasebecomestemporaryNew hireremindedtwice tocompletetrainingCaregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursIntake endsservicesafter oneshiftNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’SomeonecallsKimberly‘Amanda’Tries otherClient CareManager fora differentanswerIntake askshow muchnotice weneed to start‘I’m here tointerviewwithJennifer’‘I’m here tointerviewwithJennifer’Caregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Repeatoffenderdoesn’t clockin or outA caregiverthey ‘loved’is requestedoff a caseIntake reallywants ahousekeeperClaims toknowLucienpersonallyInterviewshows uplater withoutcalling firstIntake sets upinterviews,goes withanotheragencyApplicantcan’tunderstandinterviewquestionsSomeonecallsAmanda‘Kimberly’Drivers on3rdblaringtheir hornUnplannedchurch event,have to movecars or park ingarageCaregiverrequests offwith less thanone week’snoticeIntake visitcancels lastminute duetoemergencyInactivecaregivercalls forworkCaregiver whoknows to callemails or textsout of a shiftLong termcasebecomestemporaryNew hireremindedtwice tocompletetrainingCaregiverwith limitedavailabilityasks forhoursCaregiverwith limitedavailabilityasks forhoursIntake endsservicesafter oneshiftNew hireremindedtwice tocompletetrainingPrintsaccidentally:‘Hey, morescratchpaper!’SomeonecallsKimberly‘Amanda’Tries otherClient CareManager fora differentanswerIntake askshow muchnotice weneed to start‘I’m here tointerviewwithJennifer’‘I’m here tointerviewwithJennifer’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver’s availability changes, doesn’t notify office
  2. Someone calls Amanda ‘Kimberly’
  3. Repeat offender doesn’t clock in or out
  4. A caregiver they ‘loved’ is requested off a case
  5. Intake really wants a housekeeper
  6. Claims to know Lucien personally
  7. Interview shows up later without calling first
  8. Intake sets up interviews, goes with another agency
  9. Applicant can’t understand interview questions
  10. Someone calls Amanda ‘Kimberly’
  11. Drivers on 3rd blaring their horn
  12. Unplanned church event, have to move cars or park in garage
  13. Caregiver requests off with less than one week’s notice
  14. Intake visit cancels last minute due to emergency
  15. Inactive caregiver calls for work
  16. Caregiver who knows to call emails or texts out of a shift
  17. Long term case becomes temporary
  18. New hire reminded twice to complete training
  19. Caregiver with limited availability asks for hours
  20. Caregiver with limited availability asks for hours
  21. Intake ends services after one shift
  22. New hire reminded twice to complete training
  23. Prints accidentally: ‘Hey, more scratch paper!’
  24. Someone calls Kimberly ‘Amanda’
  25. Tries other Client Care Manager for a different answer
  26. Intake asks how much notice we need to start
  27. ‘I’m here to interview with Jennifer’
  28. ‘I’m here to interview with Jennifer’