Caregiver’s availability changes, doesn’t notify office Someone calls Amanda ‘Kimberly’ Repeat offender doesn’t clock in or out A caregiver they ‘loved’ is requested off a case Intake really wants a housekeeper Claims to know Lucien personally Interview shows up later without calling first Intake sets up interviews, goes with another agency Applicant can’t understand interview questions Someone calls Amanda ‘Kimberly’ Drivers on 3rd blaring their horn Unplanned church event, have to move cars or park in garage Caregiver requests off with less than one week’s notice Intake visit cancels last minute due to emergency Inactive caregiver calls for work Caregiver who knows to call emails or texts out of a shift Long term case becomes temporary New hire reminded twice to complete training Caregiver with limited availability asks for hours Caregiver with limited availability asks for hours Intake ends services after one shift New hire reminded twice to complete training Prints accidentally: ‘Hey, more scratch paper!’ Someone calls Kimberly ‘Amanda’ Tries other Client Care Manager for a different answer Intake asks how much notice we need to start ‘I’m here to interview with Jennifer’ ‘I’m here to interview with Jennifer’ Caregiver’s availability changes, doesn’t notify office Someone calls Amanda ‘Kimberly’ Repeat offender doesn’t clock in or out A caregiver they ‘loved’ is requested off a case Intake really wants a housekeeper Claims to know Lucien personally Interview shows up later without calling first Intake sets up interviews, goes with another agency Applicant can’t understand interview questions Someone calls Amanda ‘Kimberly’ Drivers on 3rd blaring their horn Unplanned church event, have to move cars or park in garage Caregiver requests off with less than one week’s notice Intake visit cancels last minute due to emergency Inactive caregiver calls for work Caregiver who knows to call emails or texts out of a shift Long term case becomes temporary New hire reminded twice to complete training Caregiver with limited availability asks for hours Caregiver with limited availability asks for hours Intake ends services after one shift New hire reminded twice to complete training Prints accidentally: ‘Hey, more scratch paper!’ Someone calls Kimberly ‘Amanda’ Tries other Client Care Manager for a different answer Intake asks how much notice we need to start ‘I’m here to interview with Jennifer’ ‘I’m here to interview with Jennifer’
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Caregiver’s availability changes, doesn’t notify office
Someone calls Amanda ‘Kimberly’
Repeat offender doesn’t clock in or out
A caregiver they ‘loved’ is requested off a case
Intake really wants a housekeeper
Claims to know Lucien personally
Interview shows up later without calling first
Intake sets up interviews, goes with another agency
Applicant can’t understand interview questions
Someone calls Amanda ‘Kimberly’
Drivers on 3rd blaring their horn
Unplanned church event, have to move cars or park in garage
Caregiver requests off with less than one week’s notice
Intake visit cancels last minute due to emergency
Inactive caregiver calls for work
Caregiver who knows to call emails or texts out of a shift
Long term case becomes temporary
New hire reminded twice to complete training
Caregiver with limited availability asks for hours
Caregiver with limited availability asks for hours
Intake ends services after one shift
New hire reminded twice to complete training
Prints accidentally: ‘Hey, more scratch paper!’
Someone calls Kimberly ‘Amanda’
Tries other Client Care Manager for a different answer
Intake asks how much notice we need to start
‘I’m here to interview with Jennifer’
‘I’m here to interview with Jennifer’