Missed aPulse goaldue to oneangrycaregiverNew hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to startInterviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or out‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outIntake visitcancels lastminute duetoemergencyA caregiverthey ‘loved’is requestedoff a caseApplicantcan’tunderstandinterviewquestionsIntake sets upinterviews,goes withanotheragencyCaregiverclaims theydidn’t getauto shiftreminderCaregiverwith limitedavailabilityasks forhoursCan’t hearperson onthe phonebecause ofsirensSomeonecallsAmanda‘Kimberly’Tries otherClient CareManager fora differentanswerCaregiverrequests offwith less thanone week’snoticeIntake reallywants ahousekeeperUnplannedchurch event,have to movecars or park ingaragePrintsaccidentally:‘Hey, morescratchpaper!’Caregivercalls out sickfor holiday orweekendshiftsCaregiverbacks out ofa fill-in shiftthey tookthat dayClaims toknowLucienpersonallyCaregiver whoknows to callemails or textsout of a shiftMissed aPulse goaldue to oneangrycaregiverNew hireremindedtwice tocompletetrainingIntake askshow muchnotice weneed to startInterviewshows uplater withoutcalling first‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or out‘I’m here tointerviewwithJennifer’Same day(or nightbefore)call outIntake visitcancels lastminute duetoemergencyA caregiverthey ‘loved’is requestedoff a caseApplicantcan’tunderstandinterviewquestionsIntake sets upinterviews,goes withanotheragencyCaregiverclaims theydidn’t getauto shiftreminderCaregiverwith limitedavailabilityasks forhoursCan’t hearperson onthe phonebecause ofsirensSomeonecallsAmanda‘Kimberly’Tries otherClient CareManager fora differentanswerCaregiverrequests offwith less thanone week’snoticeIntake reallywants ahousekeeperUnplannedchurch event,have to movecars or park ingaragePrintsaccidentally:‘Hey, morescratchpaper!’Caregivercalls out sickfor holiday orweekendshiftsCaregiverbacks out ofa fill-in shiftthey tookthat dayClaims toknowLucienpersonallyCaregiver whoknows to callemails or textsout of a shift

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missed a Pulse goal due to one angry caregiver
  2. New hire reminded twice to complete training
  3. Intake asks how much notice we need to start
  4. Interview shows up later without calling first
  5. ‘I’m here to interview with Jennifer’
  6. Repeat offender doesn’t clock in or out
  7. ‘I’m here to interview with Jennifer’
  8. Same day (or night before) call out
  9. Intake visit cancels last minute due to emergency
  10. A caregiver they ‘loved’ is requested off a case
  11. Applicant can’t understand interview questions
  12. Intake sets up interviews, goes with another agency
  13. Caregiver claims they didn’t get auto shift reminder
  14. Caregiver with limited availability asks for hours
  15. Can’t hear person on the phone because of sirens
  16. Someone calls Amanda ‘Kimberly’
  17. Tries other Client Care Manager for a different answer
  18. Caregiver requests off with less than one week’s notice
  19. Intake really wants a housekeeper
  20. Unplanned church event, have to move cars or park in garage
  21. Prints accidentally: ‘Hey, more scratch paper!’
  22. Caregiver calls out sick for holiday or weekend shifts
  23. Caregiver backs out of a fill-in shift they took that day
  24. Claims to know Lucien personally
  25. Caregiver who knows to call emails or texts out of a shift