(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Missed a Pulse goal due to one angry caregiver
Intake asks how much notice we need to start
‘I’m here to interview with Jennifer’
A caregiver they ‘loved’ is requested off a case
Applicant can’t understand interview questions
Can’t hear person on the phone because of sirens
Caregiver requests off with less than one week’s notice
Claims to know Lucien personally
New hire reminded twice to complete training
Caregiver backs out of a fill-in shift they took that day
Caregiver calls out sick for holiday or weekend shifts
Tries other Client Care Manager for a different answer
Intake sets up interviews, goes with another agency
Caregiver claims they didn’t get auto shift reminder
Same day (or night before) call out
Intake visit cancels last minute due to emergency
Caregiver who knows to call emails or texts out of a shift
Unplanned church event, have to move cars or park in garage
Someone calls Amanda ‘Kimberly’
Prints accidentally: ‘Hey, more scratch paper!’
Interview shows up later without calling first
Repeat offender doesn’t clock in or out
Caregiver with limited availability asks for hours
