‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a caseInterviewshows uplater withoutcalling firstIntake visitcancels lastminute duetoemergencyPrintsaccidentally:‘Hey, morescratchpaper!’Missed aPulse goaldue to oneangrycaregiverIntake askshow muchnotice weneed to startCaregiver whoknows to callemails or textsout of a shiftCaregivercalls out sickfor holiday orweekendshiftsClaims toknowLucienpersonallyApplicantcan’tunderstandinterviewquestionsTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outIntake reallywants ahousekeeperCaregiverbacks out ofa fill-in shiftthey tookthat daySomeonecallsAmanda‘Kimberly’Can’t hearperson onthe phonebecause ofsirensSame day(or nightbefore)call outCaregiverwith limitedavailabilityasks forhours‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencyCaregiverrequests offwith less thanone week’snoticeCaregiverclaims theydidn’t getauto shiftreminder‘I’m here tointerviewwithJennifer’A caregiverthey ‘loved’is requestedoff a caseInterviewshows uplater withoutcalling firstIntake visitcancels lastminute duetoemergencyPrintsaccidentally:‘Hey, morescratchpaper!’Missed aPulse goaldue to oneangrycaregiverIntake askshow muchnotice weneed to startCaregiver whoknows to callemails or textsout of a shiftCaregivercalls out sickfor holiday orweekendshiftsClaims toknowLucienpersonallyApplicantcan’tunderstandinterviewquestionsTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetrainingRepeatoffenderdoesn’t clockin or outIntake reallywants ahousekeeperCaregiverbacks out ofa fill-in shiftthey tookthat daySomeonecallsAmanda‘Kimberly’Can’t hearperson onthe phonebecause ofsirensSame day(or nightbefore)call outCaregiverwith limitedavailabilityasks forhours‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencyCaregiverrequests offwith less thanone week’snoticeCaregiverclaims theydidn’t getauto shiftreminder

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ‘I’m here to interview with Jennifer’
  2. A caregiver they ‘loved’ is requested off a case
  3. Interview shows up later without calling first
  4. Intake visit cancels last minute due to emergency
  5. Prints accidentally: ‘Hey, more scratch paper!’
  6. Missed a Pulse goal due to one angry caregiver
  7. Intake asks how much notice we need to start
  8. Caregiver who knows to call emails or texts out of a shift
  9. Caregiver calls out sick for holiday or weekend shifts
  10. Claims to know Lucien personally
  11. Applicant can’t understand interview questions
  12. Tries other Client Care Manager for a different answer
  13. New hire reminded twice to complete training
  14. Repeat offender doesn’t clock in or out
  15. Intake really wants a housekeeper
  16. Caregiver backs out of a fill-in shift they took that day
  17. Someone calls Amanda ‘Kimberly’
  18. Can’t hear person on the phone because of sirens
  19. Same day (or night before) call out
  20. Caregiver with limited availability asks for hours
  21. ‘I’m here to interview with Jennifer’
  22. Unplanned church event, have to move cars or park in garage
  23. Intake sets up interviews, goes with another agency
  24. Caregiver requests off with less than one week’s notice
  25. Caregiver claims they didn’t get auto shift reminder