Intake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Caregiverrequests offwith less thanone week’snoticeCaregiverclaims theydidn’t getauto shiftreminderCaregiverwith limitedavailabilityasks forhoursIntake askshow muchnotice weneed to startCaregiverbacks out ofa fill-in shiftthey tookthat dayCan’t hearperson onthe phonebecause ofsirensTries otherClient CareManager fora differentanswerMissed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftA caregiverthey ‘loved’is requestedoff a caseUnplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencySame day(or nightbefore)call outPrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetrainingApplicantcan’tunderstandinterviewquestionsRepeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Intake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Interviewshows uplater withoutcalling firstIntake reallywants ahousekeeperCaregivercalls out sickfor holiday orweekendshiftsClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Caregiverrequests offwith less thanone week’snoticeCaregiverclaims theydidn’t getauto shiftreminderCaregiverwith limitedavailabilityasks forhoursIntake askshow muchnotice weneed to startCaregiverbacks out ofa fill-in shiftthey tookthat dayCan’t hearperson onthe phonebecause ofsirensTries otherClient CareManager fora differentanswerMissed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftA caregiverthey ‘loved’is requestedoff a caseUnplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencySame day(or nightbefore)call outPrintsaccidentally:‘Hey, morescratchpaper!’New hireremindedtwice tocompletetrainingApplicantcan’tunderstandinterviewquestionsRepeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Intake visitcancels lastminute duetoemergency‘I’m here tointerviewwithJennifer’Interviewshows uplater withoutcalling first

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Intake really wants a housekeeper
  2. Caregiver calls out sick for holiday or weekend shifts
  3. Claims to know Lucien personally
  4. ‘I’m here to interview with Jennifer’
  5. Caregiver requests off with less than one week’s notice
  6. Caregiver claims they didn’t get auto shift reminder
  7. Caregiver with limited availability asks for hours
  8. Intake asks how much notice we need to start
  9. Caregiver backs out of a fill-in shift they took that day
  10. Can’t hear person on the phone because of sirens
  11. Tries other Client Care Manager for a different answer
  12. Missed a Pulse goal due to one angry caregiver
  13. Caregiver who knows to call emails or texts out of a shift
  14. A caregiver they ‘loved’ is requested off a case
  15. Unplanned church event, have to move cars or park in garage
  16. Intake sets up interviews, goes with another agency
  17. Same day (or night before) call out
  18. Prints accidentally: ‘Hey, more scratch paper!’
  19. New hire reminded twice to complete training
  20. Applicant can’t understand interview questions
  21. Repeat offender doesn’t clock in or out
  22. Someone calls Amanda ‘Kimberly’
  23. Intake visit cancels last minute due to emergency
  24. ‘I’m here to interview with Jennifer’
  25. Interview shows up later without calling first