Intake askshow muchnotice weneed to startIntake reallywants ahousekeeperApplicantcan’tunderstandinterviewquestionsCaregiverclaims theydidn’t getauto shiftreminderInterviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverSame day(or nightbefore)call outCan’t hearperson onthe phonebecause ofsirensCaregivercalls out sickfor holiday orweekendshiftsSomeonecallsAmanda‘Kimberly’Caregiverbacks out ofa fill-in shiftthey tookthat dayPrintsaccidentally:‘Hey, morescratchpaper!’A caregiverthey ‘loved’is requestedoff a caseIntake visitcancels lastminute duetoemergencyIntake sets upinterviews,goes withanotheragencyNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswer‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outCaregiverrequests offwith less thanone week’snoticeCaregiverwith limitedavailabilityasks forhoursClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageCaregiver whoknows to callemails or textsout of a shiftIntake askshow muchnotice weneed to startIntake reallywants ahousekeeperApplicantcan’tunderstandinterviewquestionsCaregiverclaims theydidn’t getauto shiftreminderInterviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverSame day(or nightbefore)call outCan’t hearperson onthe phonebecause ofsirensCaregivercalls out sickfor holiday orweekendshiftsSomeonecallsAmanda‘Kimberly’Caregiverbacks out ofa fill-in shiftthey tookthat dayPrintsaccidentally:‘Hey, morescratchpaper!’A caregiverthey ‘loved’is requestedoff a caseIntake visitcancels lastminute duetoemergencyIntake sets upinterviews,goes withanotheragencyNew hireremindedtwice tocompletetrainingTries otherClient CareManager fora differentanswer‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outCaregiverrequests offwith less thanone week’snoticeCaregiverwith limitedavailabilityasks forhoursClaims toknowLucienpersonally‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageCaregiver whoknows to callemails or textsout of a shift

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Intake asks how much notice we need to start
  2. Intake really wants a housekeeper
  3. Applicant can’t understand interview questions
  4. Caregiver claims they didn’t get auto shift reminder
  5. Interview shows up later without calling first
  6. Missed a Pulse goal due to one angry caregiver
  7. Same day (or night before) call out
  8. Can’t hear person on the phone because of sirens
  9. Caregiver calls out sick for holiday or weekend shifts
  10. Someone calls Amanda ‘Kimberly’
  11. Caregiver backs out of a fill-in shift they took that day
  12. Prints accidentally: ‘Hey, more scratch paper!’
  13. A caregiver they ‘loved’ is requested off a case
  14. Intake visit cancels last minute due to emergency
  15. Intake sets up interviews, goes with another agency
  16. New hire reminded twice to complete training
  17. Tries other Client Care Manager for a different answer
  18. ‘I’m here to interview with Jennifer’
  19. Repeat offender doesn’t clock in or out
  20. Caregiver requests off with less than one week’s notice
  21. Caregiver with limited availability asks for hours
  22. Claims to know Lucien personally
  23. ‘I’m here to interview with Jennifer’
  24. Unplanned church event, have to move cars or park in garage
  25. Caregiver who knows to call emails or texts out of a shift