Caregivercalls out sickfor holiday orweekendshiftsIntake reallywants ahousekeeperIntake askshow muchnotice weneed to startCaregiverclaims theydidn’t getauto shiftreminderIntake visitcancels lastminute duetoemergencySomeonecallsAmanda‘Kimberly’Applicantcan’tunderstandinterviewquestionsCaregiverbacks out ofa fill-in shiftthey tookthat dayMissed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a caseClaims toknowLucienpersonallyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverrequests offwith less thanone week’snotice‘I’m here tointerviewwithJennifer’Caregiver whoknows to callemails or textsout of a shiftSame day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageCaregiverwith limitedavailabilityasks forhoursNew hireremindedtwice tocompletetrainingIntake sets upinterviews,goes withanotheragency‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outInterviewshows uplater withoutcalling firstCan’t hearperson onthe phonebecause ofsirensTries otherClient CareManager fora differentanswerCaregivercalls out sickfor holiday orweekendshiftsIntake reallywants ahousekeeperIntake askshow muchnotice weneed to startCaregiverclaims theydidn’t getauto shiftreminderIntake visitcancels lastminute duetoemergencySomeonecallsAmanda‘Kimberly’Applicantcan’tunderstandinterviewquestionsCaregiverbacks out ofa fill-in shiftthey tookthat dayMissed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a caseClaims toknowLucienpersonallyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverrequests offwith less thanone week’snotice‘I’m here tointerviewwithJennifer’Caregiver whoknows to callemails or textsout of a shiftSame day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageCaregiverwith limitedavailabilityasks forhoursNew hireremindedtwice tocompletetrainingIntake sets upinterviews,goes withanotheragency‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outInterviewshows uplater withoutcalling firstCan’t hearperson onthe phonebecause ofsirensTries otherClient CareManager fora differentanswer

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver calls out sick for holiday or weekend shifts
  2. Intake really wants a housekeeper
  3. Intake asks how much notice we need to start
  4. Caregiver claims they didn’t get auto shift reminder
  5. Intake visit cancels last minute due to emergency
  6. Someone calls Amanda ‘Kimberly’
  7. Applicant can’t understand interview questions
  8. Caregiver backs out of a fill-in shift they took that day
  9. Missed a Pulse goal due to one angry caregiver
  10. A caregiver they ‘loved’ is requested off a case
  11. Claims to know Lucien personally
  12. Prints accidentally: ‘Hey, more scratch paper!’
  13. Caregiver requests off with less than one week’s notice
  14. ‘I’m here to interview with Jennifer’
  15. Caregiver who knows to call emails or texts out of a shift
  16. Same day (or night before) call out
  17. Unplanned church event, have to move cars or park in garage
  18. Caregiver with limited availability asks for hours
  19. New hire reminded twice to complete training
  20. Intake sets up interviews, goes with another agency
  21. ‘I’m here to interview with Jennifer’
  22. Repeat offender doesn’t clock in or out
  23. Interview shows up later without calling first
  24. Can’t hear person on the phone because of sirens
  25. Tries other Client Care Manager for a different answer