Caregiverwith limitedavailabilityasks forhoursInterviewshows uplater withoutcalling firstIntake visitcancels lastminute duetoemergencyCaregiver whoknows to callemails or textsout of a shiftSomeonecallsAmanda‘Kimberly’Same day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageApplicantcan’tunderstandinterviewquestionsIntake reallywants ahousekeeperTries otherClient CareManager fora differentanswerCan’t hearperson onthe phonebecause ofsirensCaregiverrequests offwith less thanone week’snoticeRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderMissed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a caseIntake sets upinterviews,goes withanotheragencyIntake askshow muchnotice weneed to startCaregiverbacks out ofa fill-in shiftthey tookthat day‘I’m here tointerviewwithJennifer’Printsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingCaregivercalls out sickfor holiday orweekendshiftsClaims toknowLucienpersonallyCaregiverwith limitedavailabilityasks forhoursInterviewshows uplater withoutcalling firstIntake visitcancels lastminute duetoemergencyCaregiver whoknows to callemails or textsout of a shiftSomeonecallsAmanda‘Kimberly’Same day(or nightbefore)call outUnplannedchurch event,have to movecars or park ingarageApplicantcan’tunderstandinterviewquestionsIntake reallywants ahousekeeperTries otherClient CareManager fora differentanswerCan’t hearperson onthe phonebecause ofsirensCaregiverrequests offwith less thanone week’snoticeRepeatoffenderdoesn’t clockin or outCaregiverclaims theydidn’t getauto shiftreminderMissed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a caseIntake sets upinterviews,goes withanotheragencyIntake askshow muchnotice weneed to startCaregiverbacks out ofa fill-in shiftthey tookthat day‘I’m here tointerviewwithJennifer’Printsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingCaregivercalls out sickfor holiday orweekendshiftsClaims toknowLucienpersonally

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caregiver with limited availability asks for hours
  2. Interview shows up later without calling first
  3. Intake visit cancels last minute due to emergency
  4. Caregiver who knows to call emails or texts out of a shift
  5. Someone calls Amanda ‘Kimberly’
  6. Same day (or night before) call out
  7. Unplanned church event, have to move cars or park in garage
  8. Applicant can’t understand interview questions
  9. Intake really wants a housekeeper
  10. Tries other Client Care Manager for a different answer
  11. Can’t hear person on the phone because of sirens
  12. Caregiver requests off with less than one week’s notice
  13. Repeat offender doesn’t clock in or out
  14. Caregiver claims they didn’t get auto shift reminder
  15. Missed a Pulse goal due to one angry caregiver
  16. A caregiver they ‘loved’ is requested off a case
  17. Intake sets up interviews, goes with another agency
  18. Intake asks how much notice we need to start
  19. Caregiver backs out of a fill-in shift they took that day
  20. ‘I’m here to interview with Jennifer’
  21. Prints accidentally: ‘Hey, more scratch paper!’
  22. ‘I’m here to interview with Jennifer’
  23. New hire reminded twice to complete training
  24. Caregiver calls out sick for holiday or weekend shifts
  25. Claims to know Lucien personally