Repeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Tries otherClient CareManager fora differentanswerClaims toknowLucienpersonallyMissed aPulse goaldue to oneangrycaregiverSame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageCaregivercalls out sickfor holiday orweekendshiftsCan’t hearperson onthe phonebecause ofsirens‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingCaregiverbacks out ofa fill-in shiftthey tookthat dayIntake askshow muchnotice weneed to startInterviewshows uplater withoutcalling firstA caregiverthey ‘loved’is requestedoff a caseApplicantcan’tunderstandinterviewquestionsIntake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursCaregiver whoknows to callemails or textsout of a shiftCaregiverrequests offwith less thanone week’snoticePrintsaccidentally:‘Hey, morescratchpaper!’Intake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperCaregiverclaims theydidn’t getauto shiftreminderRepeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Tries otherClient CareManager fora differentanswerClaims toknowLucienpersonallyMissed aPulse goaldue to oneangrycaregiverSame day(or nightbefore)call out‘I’m here tointerviewwithJennifer’Unplannedchurch event,have to movecars or park ingarageCaregivercalls out sickfor holiday orweekendshiftsCan’t hearperson onthe phonebecause ofsirens‘I’m here tointerviewwithJennifer’New hireremindedtwice tocompletetrainingCaregiverbacks out ofa fill-in shiftthey tookthat dayIntake askshow muchnotice weneed to startInterviewshows uplater withoutcalling firstA caregiverthey ‘loved’is requestedoff a caseApplicantcan’tunderstandinterviewquestionsIntake sets upinterviews,goes withanotheragencyCaregiverwith limitedavailabilityasks forhoursCaregiver whoknows to callemails or textsout of a shiftCaregiverrequests offwith less thanone week’snoticePrintsaccidentally:‘Hey, morescratchpaper!’Intake visitcancels lastminute duetoemergencyIntake reallywants ahousekeeperCaregiverclaims theydidn’t getauto shiftreminder

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Repeat offender doesn’t clock in or out
  2. Someone calls Amanda ‘Kimberly’
  3. Tries other Client Care Manager for a different answer
  4. Claims to know Lucien personally
  5. Missed a Pulse goal due to one angry caregiver
  6. Same day (or night before) call out
  7. ‘I’m here to interview with Jennifer’
  8. Unplanned church event, have to move cars or park in garage
  9. Caregiver calls out sick for holiday or weekend shifts
  10. Can’t hear person on the phone because of sirens
  11. ‘I’m here to interview with Jennifer’
  12. New hire reminded twice to complete training
  13. Caregiver backs out of a fill-in shift they took that day
  14. Intake asks how much notice we need to start
  15. Interview shows up later without calling first
  16. A caregiver they ‘loved’ is requested off a case
  17. Applicant can’t understand interview questions
  18. Intake sets up interviews, goes with another agency
  19. Caregiver with limited availability asks for hours
  20. Caregiver who knows to call emails or texts out of a shift
  21. Caregiver requests off with less than one week’s notice
  22. Prints accidentally: ‘Hey, more scratch paper!’
  23. Intake visit cancels last minute due to emergency
  24. Intake really wants a housekeeper
  25. Caregiver claims they didn’t get auto shift reminder