‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outTries otherClient CareManager fora differentanswerUnplannedchurch event,have to movecars or park ingarageSomeonecallsAmanda‘Kimberly’Claims toknowLucienpersonallyNew hireremindedtwice tocompletetrainingApplicantcan’tunderstandinterviewquestionsIntake askshow muchnotice weneed to startCaregiver whoknows to callemails or textsout of a shiftInterviewshows uplater withoutcalling firstIntake visitcancels lastminute duetoemergencyCan’t hearperson onthe phonebecause ofsirensPrintsaccidentally:‘Hey, morescratchpaper!’Missed aPulse goaldue to oneangrycaregiverCaregiverrequests offwith less thanone week’snoticeCaregiverwith limitedavailabilityasks forhoursA caregiverthey ‘loved’is requestedoff a caseSame day(or nightbefore)call outCaregivercalls out sickfor holiday orweekendshiftsIntake reallywants ahousekeeperIntake sets upinterviews,goes withanotheragencyCaregiverbacks out ofa fill-in shiftthey tookthat dayCaregiverclaims theydidn’t getauto shiftreminder‘I’m here tointerviewwithJennifer’‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outTries otherClient CareManager fora differentanswerUnplannedchurch event,have to movecars or park ingarageSomeonecallsAmanda‘Kimberly’Claims toknowLucienpersonallyNew hireremindedtwice tocompletetrainingApplicantcan’tunderstandinterviewquestionsIntake askshow muchnotice weneed to startCaregiver whoknows to callemails or textsout of a shiftInterviewshows uplater withoutcalling firstIntake visitcancels lastminute duetoemergencyCan’t hearperson onthe phonebecause ofsirensPrintsaccidentally:‘Hey, morescratchpaper!’Missed aPulse goaldue to oneangrycaregiverCaregiverrequests offwith less thanone week’snoticeCaregiverwith limitedavailabilityasks forhoursA caregiverthey ‘loved’is requestedoff a caseSame day(or nightbefore)call outCaregivercalls out sickfor holiday orweekendshiftsIntake reallywants ahousekeeperIntake sets upinterviews,goes withanotheragencyCaregiverbacks out ofa fill-in shiftthey tookthat dayCaregiverclaims theydidn’t getauto shiftreminder‘I’m here tointerviewwithJennifer’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ‘I’m here to interview with Jennifer’
  2. Repeat offender doesn’t clock in or out
  3. Tries other Client Care Manager for a different answer
  4. Unplanned church event, have to move cars or park in garage
  5. Someone calls Amanda ‘Kimberly’
  6. Claims to know Lucien personally
  7. New hire reminded twice to complete training
  8. Applicant can’t understand interview questions
  9. Intake asks how much notice we need to start
  10. Caregiver who knows to call emails or texts out of a shift
  11. Interview shows up later without calling first
  12. Intake visit cancels last minute due to emergency
  13. Can’t hear person on the phone because of sirens
  14. Prints accidentally: ‘Hey, more scratch paper!’
  15. Missed a Pulse goal due to one angry caregiver
  16. Caregiver requests off with less than one week’s notice
  17. Caregiver with limited availability asks for hours
  18. A caregiver they ‘loved’ is requested off a case
  19. Same day (or night before) call out
  20. Caregiver calls out sick for holiday or weekend shifts
  21. Intake really wants a housekeeper
  22. Intake sets up interviews, goes with another agency
  23. Caregiver backs out of a fill-in shift they took that day
  24. Caregiver claims they didn’t get auto shift reminder
  25. ‘I’m here to interview with Jennifer’