Intake reallywants ahousekeeperUnplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencySomeonecallsAmanda‘Kimberly’Caregiverrequests offwith less thanone week’snoticeCaregivercalls out sickfor holiday orweekendshiftsInterviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a caseTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetraining‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outCan’t hearperson onthe phonebecause ofsirensCaregiverbacks out ofa fill-in shiftthey tookthat dayApplicantcan’tunderstandinterviewquestionsCaregiverwith limitedavailabilityasks forhoursClaims toknowLucienpersonallyIntake visitcancels lastminute duetoemergencyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiver whoknows to callemails or textsout of a shiftCaregiverclaims theydidn’t getauto shiftreminderSame day(or nightbefore)call outIntake askshow muchnotice weneed to start‘I’m here tointerviewwithJennifer’Intake reallywants ahousekeeperUnplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragencySomeonecallsAmanda‘Kimberly’Caregiverrequests offwith less thanone week’snoticeCaregivercalls out sickfor holiday orweekendshiftsInterviewshows uplater withoutcalling firstMissed aPulse goaldue to oneangrycaregiverA caregiverthey ‘loved’is requestedoff a caseTries otherClient CareManager fora differentanswerNew hireremindedtwice tocompletetraining‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outCan’t hearperson onthe phonebecause ofsirensCaregiverbacks out ofa fill-in shiftthey tookthat dayApplicantcan’tunderstandinterviewquestionsCaregiverwith limitedavailabilityasks forhoursClaims toknowLucienpersonallyIntake visitcancels lastminute duetoemergencyPrintsaccidentally:‘Hey, morescratchpaper!’Caregiver whoknows to callemails or textsout of a shiftCaregiverclaims theydidn’t getauto shiftreminderSame day(or nightbefore)call outIntake askshow muchnotice weneed to start‘I’m here tointerviewwithJennifer’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Intake really wants a housekeeper
  2. Unplanned church event, have to move cars or park in garage
  3. Intake sets up interviews, goes with another agency
  4. Someone calls Amanda ‘Kimberly’
  5. Caregiver requests off with less than one week’s notice
  6. Caregiver calls out sick for holiday or weekend shifts
  7. Interview shows up later without calling first
  8. Missed a Pulse goal due to one angry caregiver
  9. A caregiver they ‘loved’ is requested off a case
  10. Tries other Client Care Manager for a different answer
  11. New hire reminded twice to complete training
  12. ‘I’m here to interview with Jennifer’
  13. Repeat offender doesn’t clock in or out
  14. Can’t hear person on the phone because of sirens
  15. Caregiver backs out of a fill-in shift they took that day
  16. Applicant can’t understand interview questions
  17. Caregiver with limited availability asks for hours
  18. Claims to know Lucien personally
  19. Intake visit cancels last minute due to emergency
  20. Prints accidentally: ‘Hey, more scratch paper!’
  21. Caregiver who knows to call emails or texts out of a shift
  22. Caregiver claims they didn’t get auto shift reminder
  23. Same day (or night before) call out
  24. Intake asks how much notice we need to start
  25. ‘I’m here to interview with Jennifer’