Can’t hearperson onthe phonebecause ofsirensCaregivercalls out sickfor holiday orweekendshiftsCaregiverclaims theydidn’t getauto shiftreminderSomeonecallsAmanda‘Kimberly’‘I’m here tointerviewwithJennifer’Interviewshows uplater withoutcalling firstPrintsaccidentally:‘Hey, morescratchpaper!’Intake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyApplicantcan’tunderstandinterviewquestionsIntake reallywants ahousekeeperIntake sets upinterviews,goes withanotheragencyA caregiverthey ‘loved’is requestedoff a caseUnplannedchurch event,have to movecars or park ingarageClaims toknowLucienpersonallyRepeatoffenderdoesn’t clockin or out‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursCaregiverrequests offwith less thanone week’snoticeSame day(or nightbefore)call outNew hireremindedtwice tocompletetrainingCaregiver whoknows to callemails or textsout of a shiftMissed aPulse goaldue to oneangrycaregiverTries otherClient CareManager fora differentanswerCaregiverbacks out ofa fill-in shiftthey tookthat dayCan’t hearperson onthe phonebecause ofsirensCaregivercalls out sickfor holiday orweekendshiftsCaregiverclaims theydidn’t getauto shiftreminderSomeonecallsAmanda‘Kimberly’‘I’m here tointerviewwithJennifer’Interviewshows uplater withoutcalling firstPrintsaccidentally:‘Hey, morescratchpaper!’Intake askshow muchnotice weneed to startIntake visitcancels lastminute duetoemergencyApplicantcan’tunderstandinterviewquestionsIntake reallywants ahousekeeperIntake sets upinterviews,goes withanotheragencyA caregiverthey ‘loved’is requestedoff a caseUnplannedchurch event,have to movecars or park ingarageClaims toknowLucienpersonallyRepeatoffenderdoesn’t clockin or out‘I’m here tointerviewwithJennifer’Caregiverwith limitedavailabilityasks forhoursCaregiverrequests offwith less thanone week’snoticeSame day(or nightbefore)call outNew hireremindedtwice tocompletetrainingCaregiver whoknows to callemails or textsout of a shiftMissed aPulse goaldue to oneangrycaregiverTries otherClient CareManager fora differentanswerCaregiverbacks out ofa fill-in shiftthey tookthat day

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Can’t hear person on the phone because of sirens
  2. Caregiver calls out sick for holiday or weekend shifts
  3. Caregiver claims they didn’t get auto shift reminder
  4. Someone calls Amanda ‘Kimberly’
  5. ‘I’m here to interview with Jennifer’
  6. Interview shows up later without calling first
  7. Prints accidentally: ‘Hey, more scratch paper!’
  8. Intake asks how much notice we need to start
  9. Intake visit cancels last minute due to emergency
  10. Applicant can’t understand interview questions
  11. Intake really wants a housekeeper
  12. Intake sets up interviews, goes with another agency
  13. A caregiver they ‘loved’ is requested off a case
  14. Unplanned church event, have to move cars or park in garage
  15. Claims to know Lucien personally
  16. Repeat offender doesn’t clock in or out
  17. ‘I’m here to interview with Jennifer’
  18. Caregiver with limited availability asks for hours
  19. Caregiver requests off with less than one week’s notice
  20. Same day (or night before) call out
  21. New hire reminded twice to complete training
  22. Caregiver who knows to call emails or texts out of a shift
  23. Missed a Pulse goal due to one angry caregiver
  24. Tries other Client Care Manager for a different answer
  25. Caregiver backs out of a fill-in shift they took that day