(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Repeat offender doesn’t clock in or out
Caregiver calls out sick for holiday or weekend shifts
Can’t hear person on the phone because of sirens
Applicant can’t understand interview questions
Someone calls Amanda ‘Kimberly’
Caregiver who knows to call emails or texts out of a shift
Caregiver with limited availability asks for hours
Unplanned church event, have to move cars or park in garage
Intake asks how much notice we need to start
Caregiver claims they didn’t get auto shift reminder
Claims to know Lucien personally
Interview shows up later without calling first
Intake sets up interviews, goes with another agency
‘I’m here to interview with Jennifer’
Same day (or night before) call out
‘I’m here to interview with Jennifer’
Prints accidentally: ‘Hey, more scratch paper!’
Missed a Pulse goal due to one angry caregiver
Tries other Client Care Manager for a different answer
Intake visit cancels last minute due to emergency
Caregiver backs out of a fill-in shift they took that day
A caregiver they ‘loved’ is requested off a case
Intake really wants a housekeeper
New hire reminded twice to complete training
Caregiver requests off with less than one week’s notice