Intake sets upinterviews,goes withanotheragencyCaregivercalls out sickfor holiday orweekendshiftsClaims toknowLucienpersonallyInterviewshows uplater withoutcalling firstA caregiverthey ‘loved’is requestedoff a casePrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Caregiverbacks out ofa fill-in shiftthey tookthat dayCaregiver whoknows to callemails or textsout of a shiftIntake reallywants ahousekeeperApplicantcan’tunderstandinterviewquestionsCaregiverrequests offwith less thanone week’snoticeTries otherClient CareManager fora differentanswer‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Caregiverclaims theydidn’t getauto shiftreminderUnplannedchurch event,have to movecars or park ingarageIntake visitcancels lastminute duetoemergencyCaregiverwith limitedavailabilityasks forhoursCan’t hearperson onthe phonebecause ofsirensIntake askshow muchnotice weneed to startNew hireremindedtwice tocompletetrainingMissed aPulse goaldue to oneangrycaregiverSame day(or nightbefore)call outIntake sets upinterviews,goes withanotheragencyCaregivercalls out sickfor holiday orweekendshiftsClaims toknowLucienpersonallyInterviewshows uplater withoutcalling firstA caregiverthey ‘loved’is requestedoff a casePrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Caregiverbacks out ofa fill-in shiftthey tookthat dayCaregiver whoknows to callemails or textsout of a shiftIntake reallywants ahousekeeperApplicantcan’tunderstandinterviewquestionsCaregiverrequests offwith less thanone week’snoticeTries otherClient CareManager fora differentanswer‘I’m here tointerviewwithJennifer’Repeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Caregiverclaims theydidn’t getauto shiftreminderUnplannedchurch event,have to movecars or park ingarageIntake visitcancels lastminute duetoemergencyCaregiverwith limitedavailabilityasks forhoursCan’t hearperson onthe phonebecause ofsirensIntake askshow muchnotice weneed to startNew hireremindedtwice tocompletetrainingMissed aPulse goaldue to oneangrycaregiverSame day(or nightbefore)call out

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Intake sets up interviews, goes with another agency
  2. Caregiver calls out sick for holiday or weekend shifts
  3. Claims to know Lucien personally
  4. Interview shows up later without calling first
  5. A caregiver they ‘loved’ is requested off a case
  6. Prints accidentally: ‘Hey, more scratch paper!’
  7. ‘I’m here to interview with Jennifer’
  8. Caregiver backs out of a fill-in shift they took that day
  9. Caregiver who knows to call emails or texts out of a shift
  10. Intake really wants a housekeeper
  11. Applicant can’t understand interview questions
  12. Caregiver requests off with less than one week’s notice
  13. Tries other Client Care Manager for a different answer
  14. ‘I’m here to interview with Jennifer’
  15. Repeat offender doesn’t clock in or out
  16. Someone calls Amanda ‘Kimberly’
  17. Caregiver claims they didn’t get auto shift reminder
  18. Unplanned church event, have to move cars or park in garage
  19. Intake visit cancels last minute due to emergency
  20. Caregiver with limited availability asks for hours
  21. Can’t hear person on the phone because of sirens
  22. Intake asks how much notice we need to start
  23. New hire reminded twice to complete training
  24. Missed a Pulse goal due to one angry caregiver
  25. Same day (or night before) call out