Claims toknowLucienpersonallyTries otherClient CareManager fora differentanswerCaregiverrequests offwith less thanone week’snoticeMissed aPulse goaldue to oneangrycaregiverCaregivercalls out sickfor holiday orweekendshiftsCaregiver whoknows to callemails or textsout of a shift‘I’m here tointerviewwithJennifer’Caregiverclaims theydidn’t getauto shiftreminderIntake askshow muchnotice weneed to startInterviewshows uplater withoutcalling firstUnplannedchurch event,have to movecars or park ingarageApplicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursNew hireremindedtwice tocompletetrainingCan’t hearperson onthe phonebecause ofsirens‘I’m here tointerviewwithJennifer’Intake sets upinterviews,goes withanotheragencySame day(or nightbefore)call outA caregiverthey ‘loved’is requestedoff a caseCaregiverbacks out ofa fill-in shiftthey tookthat dayIntake reallywants ahousekeeperIntake visitcancels lastminute duetoemergencyRepeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’Claims toknowLucienpersonallyTries otherClient CareManager fora differentanswerCaregiverrequests offwith less thanone week’snoticeMissed aPulse goaldue to oneangrycaregiverCaregivercalls out sickfor holiday orweekendshiftsCaregiver whoknows to callemails or textsout of a shift‘I’m here tointerviewwithJennifer’Caregiverclaims theydidn’t getauto shiftreminderIntake askshow muchnotice weneed to startInterviewshows uplater withoutcalling firstUnplannedchurch event,have to movecars or park ingarageApplicantcan’tunderstandinterviewquestionsPrintsaccidentally:‘Hey, morescratchpaper!’Caregiverwith limitedavailabilityasks forhoursNew hireremindedtwice tocompletetrainingCan’t hearperson onthe phonebecause ofsirens‘I’m here tointerviewwithJennifer’Intake sets upinterviews,goes withanotheragencySame day(or nightbefore)call outA caregiverthey ‘loved’is requestedoff a caseCaregiverbacks out ofa fill-in shiftthey tookthat dayIntake reallywants ahousekeeperIntake visitcancels lastminute duetoemergencyRepeatoffenderdoesn’t clockin or outSomeonecallsAmanda‘Kimberly’

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claims to know Lucien personally
  2. Tries other Client Care Manager for a different answer
  3. Caregiver requests off with less than one week’s notice
  4. Missed a Pulse goal due to one angry caregiver
  5. Caregiver calls out sick for holiday or weekend shifts
  6. Caregiver who knows to call emails or texts out of a shift
  7. ‘I’m here to interview with Jennifer’
  8. Caregiver claims they didn’t get auto shift reminder
  9. Intake asks how much notice we need to start
  10. Interview shows up later without calling first
  11. Unplanned church event, have to move cars or park in garage
  12. Applicant can’t understand interview questions
  13. Prints accidentally: ‘Hey, more scratch paper!’
  14. Caregiver with limited availability asks for hours
  15. New hire reminded twice to complete training
  16. Can’t hear person on the phone because of sirens
  17. ‘I’m here to interview with Jennifer’
  18. Intake sets up interviews, goes with another agency
  19. Same day (or night before) call out
  20. A caregiver they ‘loved’ is requested off a case
  21. Caregiver backs out of a fill-in shift they took that day
  22. Intake really wants a housekeeper
  23. Intake visit cancels last minute due to emergency
  24. Repeat offender doesn’t clock in or out
  25. Someone calls Amanda ‘Kimberly’