Claims toknowLucienpersonallyIntake askshow muchnotice weneed to startA caregiverthey ‘loved’is requestedoff a caseRepeatoffenderdoesn’t clockin or outLong termcasebecomestemporary‘I’m here tointerviewwithJennifer’‘I’m here tointerviewwithJennifer’Printsaccidentally:‘Hey, morescratchpaper!’Same day(or nightbefore)call outTries otherClient CareManager fora differentanswerUnplannedchurch event,have to movecars or park ingarageCaregiverwith limitedavailabilityasks forhoursIntake sets upinterviews,goes withanotheragencyDrivers on3rdblaringtheir hornInactivecaregivercalls forworkMissed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftIntake visitcancels lastminute duetoemergency'Iappreciateyou.'SomeonecallsKimberly‘Amanda’SomeonecallsAmanda‘Kimberly’Interviewshows uplater withoutcalling firstIntake endsservicesafter oneshiftCaregiver’savailabilitychanges,doesn’t notifyofficeClaims toknowLucienpersonallyIntake askshow muchnotice weneed to startA caregiverthey ‘loved’is requestedoff a caseRepeatoffenderdoesn’t clockin or outLong termcasebecomestemporary‘I’m here tointerviewwithJennifer’‘I’m here tointerviewwithJennifer’Printsaccidentally:‘Hey, morescratchpaper!’Same day(or nightbefore)call outTries otherClient CareManager fora differentanswerUnplannedchurch event,have to movecars or park ingarageCaregiverwith limitedavailabilityasks forhoursIntake sets upinterviews,goes withanotheragencyDrivers on3rdblaringtheir hornInactivecaregivercalls forworkMissed aPulse goaldue to oneangrycaregiverCaregiver whoknows to callemails or textsout of a shiftIntake visitcancels lastminute duetoemergency'Iappreciateyou.'SomeonecallsKimberly‘Amanda’SomeonecallsAmanda‘Kimberly’Interviewshows uplater withoutcalling firstIntake endsservicesafter oneshiftCaregiver’savailabilitychanges,doesn’t notifyoffice

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claims to know Lucien personally
  2. Intake asks how much notice we need to start
  3. A caregiver they ‘loved’ is requested off a case
  4. Repeat offender doesn’t clock in or out
  5. Long term case becomes temporary
  6. ‘I’m here to interview with Jennifer’
  7. ‘I’m here to interview with Jennifer’
  8. Prints accidentally: ‘Hey, more scratch paper!’
  9. Same day (or night before) call out
  10. Tries other Client Care Manager for a different answer
  11. Unplanned church event, have to move cars or park in garage
  12. Caregiver with limited availability asks for hours
  13. Intake sets up interviews, goes with another agency
  14. Drivers on 3rd blaring their horn
  15. Inactive caregiver calls for work
  16. Missed a Pulse goal due to one angry caregiver
  17. Caregiver who knows to call emails or texts out of a shift
  18. Intake visit cancels last minute due to emergency
  19. 'I appreciate you.'
  20. Someone calls Kimberly ‘Amanda’
  21. Someone calls Amanda ‘Kimberly’
  22. Interview shows up later without calling first
  23. Intake ends services after one shift
  24. Caregiver’s availability changes, doesn’t notify office