Missed aPulse goaldue to oneangrycaregiverLong termcasebecomestemporaryRepeatoffenderdoesn’t clockin or outPrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Caregiver whoknows to callemails or textsout of a shiftClaims toknowLucienpersonallyIntake askshow muchnotice weneed to startInterviewshows uplater withoutcalling firstA caregiverthey ‘loved’is requestedoff a caseInactivecaregivercalls forworkCaregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Unplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragency'Iappreciateyou.'Intake endsservicesafter oneshiftSame day(or nightbefore)call outSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyDrivers on3rdblaringtheir hornTries otherClient CareManager fora differentanswerMissed aPulse goaldue to oneangrycaregiverLong termcasebecomestemporaryRepeatoffenderdoesn’t clockin or outPrintsaccidentally:‘Hey, morescratchpaper!’‘I’m here tointerviewwithJennifer’Caregiver whoknows to callemails or textsout of a shiftClaims toknowLucienpersonallyIntake askshow muchnotice weneed to startInterviewshows uplater withoutcalling firstA caregiverthey ‘loved’is requestedoff a caseInactivecaregivercalls forworkCaregiverwith limitedavailabilityasks forhoursCaregiver’savailabilitychanges,doesn’t notifyofficeSomeonecallsAmanda‘Kimberly’Unplannedchurch event,have to movecars or park ingarageIntake sets upinterviews,goes withanotheragency'Iappreciateyou.'Intake endsservicesafter oneshiftSame day(or nightbefore)call outSomeonecallsKimberly‘Amanda’‘I’m here tointerviewwithJennifer’Intake visitcancels lastminute duetoemergencyDrivers on3rdblaringtheir hornTries otherClient CareManager fora differentanswer

Mom's Home Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missed a Pulse goal due to one angry caregiver
  2. Long term case becomes temporary
  3. Repeat offender doesn’t clock in or out
  4. Prints accidentally: ‘Hey, more scratch paper!’
  5. ‘I’m here to interview with Jennifer’
  6. Caregiver who knows to call emails or texts out of a shift
  7. Claims to know Lucien personally
  8. Intake asks how much notice we need to start
  9. Interview shows up later without calling first
  10. A caregiver they ‘loved’ is requested off a case
  11. Inactive caregiver calls for work
  12. Caregiver with limited availability asks for hours
  13. Caregiver’s availability changes, doesn’t notify office
  14. Someone calls Amanda ‘Kimberly’
  15. Unplanned church event, have to move cars or park in garage
  16. Intake sets up interviews, goes with another agency
  17. 'I appreciate you.'
  18. Intake ends services after one shift
  19. Same day (or night before) call out
  20. Someone calls Kimberly ‘Amanda’
  21. ‘I’m here to interview with Jennifer’
  22. Intake visit cancels last minute due to emergency
  23. Drivers on 3rd blaring their horn
  24. Tries other Client Care Manager for a different answer