DCCPaymentrisk model"What is thepaymentfor?" "Uh, Idon't know..."Accountescalated toFQNotificationsCall froma BROagentNon-riskrelatedissue"I'm not sureif I have therightdepartment""Did theaccount forJohn Doepop up?"TIMMMMAYYYYYNon-riskrelateddeclineYou gotfrisbee'don a callNo TinyaccountnumberprovidedSMBLoanDeclineGloria with aunpreventableissueYou seeJH walkby staringFive callsin a rowfrom MSIssue couldhave beenresolvedthrough ATGIPR under2 hoursoldYou say 'Idon't know'at least onetime on a callIPR'sreleased offa buyersaccountCall from Lisathat could havebeen resolvedthrough aticket"I asked mysenior agentand they toldme to callyou."Extraawkwardtransactionto closeCallfromRoJoYou weretold you'rethe bestSA ever!DCCPaymentrisk model"What is thepaymentfor?" "Uh, Idon't know..."Accountescalated toFQNotificationsCall froma BROagentNon-riskrelatedissue"I'm not sureif I have therightdepartment""Did theaccount forJohn Doepop up?"TIMMMMAYYYYYNon-riskrelateddeclineYou gotfrisbee'don a callNo TinyaccountnumberprovidedSMBLoanDeclineGloria with aunpreventableissueYou seeJH walkby staringFive callsin a rowfrom MSIssue couldhave beenresolvedthrough ATGIPR under2 hoursoldYou say 'Idon't know'at least onetime on a callIPR'sreleased offa buyersaccountCall from Lisathat could havebeen resolvedthrough aticket"I asked mysenior agentand they toldme to callyou."Extraawkwardtransactionto closeCallfromRoJoYou weretold you'rethe bestSA ever!

BRO ICA BINGO!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DCC Payment risk model
  2. "What is the payment for?" "Uh, I don't know..."
  3. Account escalated to FQ Notifications
  4. Call from a BRO agent
  5. Non-risk related issue
  6. "I'm not sure if I have the right department"
  7. "Did the account for John Doe pop up?"
  8. TIMMMMAYYYYY
  9. Non-risk related decline
  10. You got frisbee'd on a call
  11. No Tiny account number provided
  12. SMB Loan Decline
  13. Gloria with a unpreventable issue
  14. You see JH walk by staring
  15. Five calls in a row from MS
  16. Issue could have been resolved through ATG
  17. IPR under 2 hours old
  18. You say 'I don't know' at least one time on a call
  19. IPR's released off a buyers account
  20. Call from Lisa that could have been resolved through a ticket
  21. "I asked my senior agent and they told me to call you."
  22. Extra awkward transaction to close
  23. Call from RoJo
  24. You were told you're the best SA ever!