SMBLoanDeclineNon-riskrelatedissueExtraawkwardtransactionto close"I'm not sureif I have therightdepartment""What is thepaymentfor?" "Uh, Idon't know..."You say 'Idon't know'at least onetime on a callYou weretold you'rethe bestSA ever!Gloria with aunpreventableissueIPR under2 hoursoldYou seeJH walkby staringFive callsin a rowfrom MSIPR'sreleased offa buyersaccount"Did theaccount forJohn Doepop up?"DCCPaymentrisk modelCall froma BROagentTIMMMMAYYYYYYou gotfrisbee'don a callIssue couldhave beenresolvedthrough ATGCall from Lisathat could havebeen resolvedthrough aticketCallfromRoJoNon-riskrelateddeclineAccountescalated toFQNotificationsNo Tinyaccountnumberprovided"I asked mysenior agentand they toldme to callyou."SMBLoanDeclineNon-riskrelatedissueExtraawkwardtransactionto close"I'm not sureif I have therightdepartment""What is thepaymentfor?" "Uh, Idon't know..."You say 'Idon't know'at least onetime on a callYou weretold you'rethe bestSA ever!Gloria with aunpreventableissueIPR under2 hoursoldYou seeJH walkby staringFive callsin a rowfrom MSIPR'sreleased offa buyersaccount"Did theaccount forJohn Doepop up?"DCCPaymentrisk modelCall froma BROagentTIMMMMAYYYYYYou gotfrisbee'don a callIssue couldhave beenresolvedthrough ATGCall from Lisathat could havebeen resolvedthrough aticketCallfromRoJoNon-riskrelateddeclineAccountescalated toFQNotificationsNo Tinyaccountnumberprovided"I asked mysenior agentand they toldme to callyou."

BRO ICA BINGO!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SMB Loan Decline
  2. Non-risk related issue
  3. Extra awkward transaction to close
  4. "I'm not sure if I have the right department"
  5. "What is the payment for?" "Uh, I don't know..."
  6. You say 'I don't know' at least one time on a call
  7. You were told you're the best SA ever!
  8. Gloria with a unpreventable issue
  9. IPR under 2 hours old
  10. You see JH walk by staring
  11. Five calls in a row from MS
  12. IPR's released off a buyers account
  13. "Did the account for John Doe pop up?"
  14. DCC Payment risk model
  15. Call from a BRO agent
  16. TIMMMMAYYYYY
  17. You got frisbee'd on a call
  18. Issue could have been resolved through ATG
  19. Call from Lisa that could have been resolved through a ticket
  20. Call from RoJo
  21. Non-risk related decline
  22. Account escalated to FQ Notifications
  23. No Tiny account number provided
  24. "I asked my senior agent and they told me to call you."