Take anaddresschangecaller withthe sameName asyoucallertells ajokecallersays youare veryhelpfulsendanemailcalling infor thesecondtime todaycaller tryingto reachanothercompanycall runsover yourscheduledlunchcaller askswhere youpersonallyare locatedHave aghostcallGive acustomergoodnewswarmtransfera callercallerputs youon holdcallerasks whatour hoursarereceivea warmtransfergivecustomera faxnumbercallerthanksyousend formsor policydocumentscall thatlasts over15Minutestake a callfromsomeonefrom NewYorkgivecustomerour phonenumberget amisdirectedcallcaller withthe samebirthdayas youcallerasksabout theweatherTake anaddresschangecaller withthe sameName asyoucallertells ajokecallersays youare veryhelpfulsendanemailcalling infor thesecondtime todaycaller tryingto reachanothercompanycall runsover yourscheduledlunchcaller askswhere youpersonallyare locatedHave aghostcallGive acustomergoodnewswarmtransfera callercallerputs youon holdcallerasks whatour hoursarereceivea warmtransfergivecustomera faxnumbercallerthanksyousend formsor policydocumentscall thatlasts over15Minutestake a callfromsomeonefrom NewYorkgivecustomerour phonenumberget amisdirectedcallcaller withthe samebirthdayas youcallerasksabout theweather

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take an address change
  2. caller with the same Name as you
  3. caller tells a joke
  4. caller says you are very helpful
  5. send an email
  6. calling in for the second time today
  7. caller trying to reach another company
  8. call runs over your scheduled lunch
  9. caller asks where you personally are located
  10. Have a ghost call
  11. Give a customer good news
  12. warm transfer a caller
  13. caller puts you on hold
  14. caller asks what our hours are
  15. receive a warm transfer
  16. give customer a fax number
  17. caller thanks you
  18. send forms or policy documents
  19. call that lasts over 15 Minutes
  20. take a call from someone from New York
  21. give customer our phone number
  22. get a misdirected call
  23. caller with the same birthday as you
  24. caller asks about the weather