caller withthe samebirthdayas yousendanemailTake anaddresschangecall runsover yourscheduledlunchcaller tryingto reachanothercompanyreceivea warmtransfercallerthanksyousend formsor policydocumentscallerputs youon holdget amisdirectedcallHave aghostcallcaller askswhere youpersonallyare locatedgivecustomerour phonenumbergivecustomera faxnumbertake a callfromsomeonefrom NewYorkwarmtransfera callerGive acustomergoodnewscall thatlasts over15Minutescallersays youare veryhelpfulcallerasks whatour hoursarecallertells ajokecaller withthe sameName asyoucalling infor thesecondtime todaycallerasksabout theweathercaller withthe samebirthdayas yousendanemailTake anaddresschangecall runsover yourscheduledlunchcaller tryingto reachanothercompanyreceivea warmtransfercallerthanksyousend formsor policydocumentscallerputs youon holdget amisdirectedcallHave aghostcallcaller askswhere youpersonallyare locatedgivecustomerour phonenumbergivecustomera faxnumbertake a callfromsomeonefrom NewYorkwarmtransfera callerGive acustomergoodnewscall thatlasts over15Minutescallersays youare veryhelpfulcallerasks whatour hoursarecallertells ajokecaller withthe sameName asyoucalling infor thesecondtime todaycallerasksabout theweather

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller with the same birthday as you
  2. send an email
  3. Take an address change
  4. call runs over your scheduled lunch
  5. caller trying to reach another company
  6. receive a warm transfer
  7. caller thanks you
  8. send forms or policy documents
  9. caller puts you on hold
  10. get a misdirected call
  11. Have a ghost call
  12. caller asks where you personally are located
  13. give customer our phone number
  14. give customer a fax number
  15. take a call from someone from New York
  16. warm transfer a caller
  17. Give a customer good news
  18. call that lasts over 15 Minutes
  19. caller says you are very helpful
  20. caller asks what our hours are
  21. caller tells a joke
  22. caller with the same Name as you
  23. calling in for the second time today
  24. caller asks about the weather