givecustomerour phonenumbercallerputs youon holdcallertells ajokesend formsor policydocumentscaller tryingto reachanothercompanygivecustomera faxnumbertake a callfromsomeonefrom NewYorkHave aghostcallcallersays youare veryhelpfulcaller withthe samebirthdayas youcaller askswhere youpersonallyare locatedcallerasksabout theweatherGive acustomergoodnewswarmtransfera callercaller withthe sameName asyousendanemailcallerthanksyoucallerasks whatour hoursarereceivea warmtransfercall thatlasts over15Minutescall runsover yourscheduledlunchTake anaddresschangecalling infor thesecondtime todayget amisdirectedcallgivecustomerour phonenumbercallerputs youon holdcallertells ajokesend formsor policydocumentscaller tryingto reachanothercompanygivecustomera faxnumbertake a callfromsomeonefrom NewYorkHave aghostcallcallersays youare veryhelpfulcaller withthe samebirthdayas youcaller askswhere youpersonallyare locatedcallerasksabout theweatherGive acustomergoodnewswarmtransfera callercaller withthe sameName asyousendanemailcallerthanksyoucallerasks whatour hoursarereceivea warmtransfercall thatlasts over15Minutescall runsover yourscheduledlunchTake anaddresschangecalling infor thesecondtime todayget amisdirectedcall

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. give customer our phone number
  2. caller puts you on hold
  3. caller tells a joke
  4. send forms or policy documents
  5. caller trying to reach another company
  6. give customer a fax number
  7. take a call from someone from New York
  8. Have a ghost call
  9. caller says you are very helpful
  10. caller with the same birthday as you
  11. caller asks where you personally are located
  12. caller asks about the weather
  13. Give a customer good news
  14. warm transfer a caller
  15. caller with the same Name as you
  16. send an email
  17. caller thanks you
  18. caller asks what our hours are
  19. receive a warm transfer
  20. call that lasts over 15 Minutes
  21. call runs over your scheduled lunch
  22. Take an address change
  23. calling in for the second time today
  24. get a misdirected call