Take anaddresschangetake a callfromsomeonefrom NewYorkHave aghostcallcall runsover yourscheduledlunchcaller tryingto reachanothercompanyget amisdirectedcallcallerputs youon holdcaller withthe samebirthdayas youGive acustomergoodnewsgivecustomerour phonenumbercallerthanksyoureceivea warmtransfergivecustomera faxnumbercallertells ajokecalling infor thesecondtime todaysend formsor policydocumentscallerasksabout theweathersendanemailcallersays youare veryhelpfulcaller askswhere youpersonallyare locatedcaller withthe sameName asyouwarmtransfera callercall thatlasts over15Minutescallerasks whatour hoursareTake anaddresschangetake a callfromsomeonefrom NewYorkHave aghostcallcall runsover yourscheduledlunchcaller tryingto reachanothercompanyget amisdirectedcallcallerputs youon holdcaller withthe samebirthdayas youGive acustomergoodnewsgivecustomerour phonenumbercallerthanksyoureceivea warmtransfergivecustomera faxnumbercallertells ajokecalling infor thesecondtime todaysend formsor policydocumentscallerasksabout theweathersendanemailcallersays youare veryhelpfulcaller askswhere youpersonallyare locatedcaller withthe sameName asyouwarmtransfera callercall thatlasts over15Minutescallerasks whatour hoursare

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take an address change
  2. take a call from someone from New York
  3. Have a ghost call
  4. call runs over your scheduled lunch
  5. caller trying to reach another company
  6. get a misdirected call
  7. caller puts you on hold
  8. caller with the same birthday as you
  9. Give a customer good news
  10. give customer our phone number
  11. caller thanks you
  12. receive a warm transfer
  13. give customer a fax number
  14. caller tells a joke
  15. calling in for the second time today
  16. send forms or policy documents
  17. caller asks about the weather
  18. send an email
  19. caller says you are very helpful
  20. caller asks where you personally are located
  21. caller with the same Name as you
  22. warm transfer a caller
  23. call that lasts over 15 Minutes
  24. caller asks what our hours are