take a callfromsomeonefrom NewYorkcallerasks whatour hoursarecaller withthe sameName asyouwarmtransfera callercaller askswhere youpersonallyare locatedget amisdirectedcallcall runsover yourscheduledlunchreceivea warmtransfercallerasksabout theweathercallertells ajokecallersays youare veryhelpfulcalling infor thesecondtime todaycaller tryingto reachanothercompanycaller withthe samebirthdayas youcallerputs youon holdTake anaddresschangeHave aghostcallgivecustomera faxnumbergivecustomerour phonenumbercallerthanksyousendanemailsend formsor policydocumentscall thatlasts over15MinutesGive acustomergoodnewstake a callfromsomeonefrom NewYorkcallerasks whatour hoursarecaller withthe sameName asyouwarmtransfera callercaller askswhere youpersonallyare locatedget amisdirectedcallcall runsover yourscheduledlunchreceivea warmtransfercallerasksabout theweathercallertells ajokecallersays youare veryhelpfulcalling infor thesecondtime todaycaller tryingto reachanothercompanycaller withthe samebirthdayas youcallerputs youon holdTake anaddresschangeHave aghostcallgivecustomera faxnumbergivecustomerour phonenumbercallerthanksyousendanemailsend formsor policydocumentscall thatlasts over15MinutesGive acustomergoodnews

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. take a call from someone from New York
  2. caller asks what our hours are
  3. caller with the same Name as you
  4. warm transfer a caller
  5. caller asks where you personally are located
  6. get a misdirected call
  7. call runs over your scheduled lunch
  8. receive a warm transfer
  9. caller asks about the weather
  10. caller tells a joke
  11. caller says you are very helpful
  12. calling in for the second time today
  13. caller trying to reach another company
  14. caller with the same birthday as you
  15. caller puts you on hold
  16. Take an address change
  17. Have a ghost call
  18. give customer a fax number
  19. give customer our phone number
  20. caller thanks you
  21. send an email
  22. send forms or policy documents
  23. call that lasts over 15 Minutes
  24. Give a customer good news