get amisdirectedcallcallerputs youon holdcaller withthe samebirthdayas youGive acustomergoodnewsgivecustomera faxnumbercallersays youare veryhelpfulcaller withthe sameName asyoucalling infor thesecondtime todayTake anaddresschangesend formsor policydocumentstake a callfromsomeonefrom NewYorkHave aghostcallgivecustomerour phonenumbersendanemailcallerasks whatour hoursarewarmtransfera callercall runsover yourscheduledlunchcall thatlasts over15Minutescaller askswhere youpersonallyare locatedcallerasksabout theweatherreceivea warmtransfercaller tryingto reachanothercompanycallertells ajokecallerthanksyouget amisdirectedcallcallerputs youon holdcaller withthe samebirthdayas youGive acustomergoodnewsgivecustomera faxnumbercallersays youare veryhelpfulcaller withthe sameName asyoucalling infor thesecondtime todayTake anaddresschangesend formsor policydocumentstake a callfromsomeonefrom NewYorkHave aghostcallgivecustomerour phonenumbersendanemailcallerasks whatour hoursarewarmtransfera callercall runsover yourscheduledlunchcall thatlasts over15Minutescaller askswhere youpersonallyare locatedcallerasksabout theweatherreceivea warmtransfercaller tryingto reachanothercompanycallertells ajokecallerthanksyou

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. get a misdirected call
  2. caller puts you on hold
  3. caller with the same birthday as you
  4. Give a customer good news
  5. give customer a fax number
  6. caller says you are very helpful
  7. caller with the same Name as you
  8. calling in for the second time today
  9. Take an address change
  10. send forms or policy documents
  11. take a call from someone from New York
  12. Have a ghost call
  13. give customer our phone number
  14. send an email
  15. caller asks what our hours are
  16. warm transfer a caller
  17. call runs over your scheduled lunch
  18. call that lasts over 15 Minutes
  19. caller asks where you personally are located
  20. caller asks about the weather
  21. receive a warm transfer
  22. caller trying to reach another company
  23. caller tells a joke
  24. caller thanks you