get amisdirectedcallsend formsor policydocumentscall runsover yourscheduledlunchcaller tryingto reachanothercompanytake a callfromsomeonefrom NewYorkgivecustomera faxnumbercaller withthe samebirthdayas youcalling infor thesecondtime todaycallerasksabout theweathercallerthanksyoucaller askswhere youpersonallyare locatedcallertells ajokeGive acustomergoodnewssendanemailwarmtransfera callercallerputs youon holdreceivea warmtransferTake anaddresschangecallersays youare veryhelpfulgivecustomerour phonenumbercall thatlasts over15Minutescallerasks whatour hoursarecaller withthe sameName asyouHave aghostcallget amisdirectedcallsend formsor policydocumentscall runsover yourscheduledlunchcaller tryingto reachanothercompanytake a callfromsomeonefrom NewYorkgivecustomera faxnumbercaller withthe samebirthdayas youcalling infor thesecondtime todaycallerasksabout theweathercallerthanksyoucaller askswhere youpersonallyare locatedcallertells ajokeGive acustomergoodnewssendanemailwarmtransfera callercallerputs youon holdreceivea warmtransferTake anaddresschangecallersays youare veryhelpfulgivecustomerour phonenumbercall thatlasts over15Minutescallerasks whatour hoursarecaller withthe sameName asyouHave aghostcall

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. get a misdirected call
  2. send forms or policy documents
  3. call runs over your scheduled lunch
  4. caller trying to reach another company
  5. take a call from someone from New York
  6. give customer a fax number
  7. caller with the same birthday as you
  8. calling in for the second time today
  9. caller asks about the weather
  10. caller thanks you
  11. caller asks where you personally are located
  12. caller tells a joke
  13. Give a customer good news
  14. send an email
  15. warm transfer a caller
  16. caller puts you on hold
  17. receive a warm transfer
  18. Take an address change
  19. caller says you are very helpful
  20. give customer our phone number
  21. call that lasts over 15 Minutes
  22. caller asks what our hours are
  23. caller with the same Name as you
  24. Have a ghost call