take a callfromsomeonefrom NewYorkgivecustomera faxnumbercaller withthe samebirthdayas youreceivea warmtransfersend formsor policydocumentscallerasksabout theweathersendanemailcallerputs youon holdcall runsover yourscheduledlunchcaller withthe sameName asyoucalling infor thesecondtime todaycallerthanksyouGive acustomergoodnewscallersays youare veryhelpfulcaller askswhere youpersonallyare locatedcallerasks whatour hoursareget amisdirectedcallwarmtransfera callercallertells ajokecall thatlasts over15Minutescaller tryingto reachanothercompanyTake anaddresschangegivecustomerour phonenumberHave aghostcalltake a callfromsomeonefrom NewYorkgivecustomera faxnumbercaller withthe samebirthdayas youreceivea warmtransfersend formsor policydocumentscallerasksabout theweathersendanemailcallerputs youon holdcall runsover yourscheduledlunchcaller withthe sameName asyoucalling infor thesecondtime todaycallerthanksyouGive acustomergoodnewscallersays youare veryhelpfulcaller askswhere youpersonallyare locatedcallerasks whatour hoursareget amisdirectedcallwarmtransfera callercallertells ajokecall thatlasts over15Minutescaller tryingto reachanothercompanyTake anaddresschangegivecustomerour phonenumberHave aghostcall

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. take a call from someone from New York
  2. give customer a fax number
  3. caller with the same birthday as you
  4. receive a warm transfer
  5. send forms or policy documents
  6. caller asks about the weather
  7. send an email
  8. caller puts you on hold
  9. call runs over your scheduled lunch
  10. caller with the same Name as you
  11. calling in for the second time today
  12. caller thanks you
  13. Give a customer good news
  14. caller says you are very helpful
  15. caller asks where you personally are located
  16. caller asks what our hours are
  17. get a misdirected call
  18. warm transfer a caller
  19. caller tells a joke
  20. call that lasts over 15 Minutes
  21. caller trying to reach another company
  22. Take an address change
  23. give customer our phone number
  24. Have a ghost call