givecustomerour phonenumberreceivea warmtransfercaller tryingto reachanothercompanycaller withthe sameName asyoucaller withthe samebirthdayas youcallerasksabout theweatherTake anaddresschangesendanemailcall thatlasts over15Minutesgivecustomera faxnumbercallerputs youon holdHave aghostcallcalling infor thesecondtime todaycallersays youare veryhelpfultake a callfromsomeonefrom NewYorksend formsor policydocumentscallerthanksyouwarmtransfera callercaller askswhere youpersonallyare locatedcallerasks whatour hoursareGive acustomergoodnewscall runsover yourscheduledlunchcallertells ajokeget amisdirectedcallgivecustomerour phonenumberreceivea warmtransfercaller tryingto reachanothercompanycaller withthe sameName asyoucaller withthe samebirthdayas youcallerasksabout theweatherTake anaddresschangesendanemailcall thatlasts over15Minutesgivecustomera faxnumbercallerputs youon holdHave aghostcallcalling infor thesecondtime todaycallersays youare veryhelpfultake a callfromsomeonefrom NewYorksend formsor policydocumentscallerthanksyouwarmtransfera callercaller askswhere youpersonallyare locatedcallerasks whatour hoursareGive acustomergoodnewscall runsover yourscheduledlunchcallertells ajokeget amisdirectedcall

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. give customer our phone number
  2. receive a warm transfer
  3. caller trying to reach another company
  4. caller with the same Name as you
  5. caller with the same birthday as you
  6. caller asks about the weather
  7. Take an address change
  8. send an email
  9. call that lasts over 15 Minutes
  10. give customer a fax number
  11. caller puts you on hold
  12. Have a ghost call
  13. calling in for the second time today
  14. caller says you are very helpful
  15. take a call from someone from New York
  16. send forms or policy documents
  17. caller thanks you
  18. warm transfer a caller
  19. caller asks where you personally are located
  20. caller asks what our hours are
  21. Give a customer good news
  22. call runs over your scheduled lunch
  23. caller tells a joke
  24. get a misdirected call