caller withthe samebirthdayas yousend formsor policydocumentsgivecustomerour phonenumbercallerputs youon holdcall thatlasts over15Minutescallersays youare veryhelpfulHave aghostcallcall runsover yourscheduledlunchwarmtransfera callercallerthanksyousendanemailcallertells ajokeget amisdirectedcallcaller tryingto reachanothercompanycallerasks whatour hoursareGive acustomergoodnewscalling infor thesecondtime todaycallerasksabout theweathercaller askswhere youpersonallyare locatedreceivea warmtransferTake anaddresschangegivecustomera faxnumbertake a callfromsomeonefrom NewYorkcaller withthe sameName asyoucaller withthe samebirthdayas yousend formsor policydocumentsgivecustomerour phonenumbercallerputs youon holdcall thatlasts over15Minutescallersays youare veryhelpfulHave aghostcallcall runsover yourscheduledlunchwarmtransfera callercallerthanksyousendanemailcallertells ajokeget amisdirectedcallcaller tryingto reachanothercompanycallerasks whatour hoursareGive acustomergoodnewscalling infor thesecondtime todaycallerasksabout theweathercaller askswhere youpersonallyare locatedreceivea warmtransferTake anaddresschangegivecustomera faxnumbertake a callfromsomeonefrom NewYorkcaller withthe sameName asyou

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller with the same birthday as you
  2. send forms or policy documents
  3. give customer our phone number
  4. caller puts you on hold
  5. call that lasts over 15 Minutes
  6. caller says you are very helpful
  7. Have a ghost call
  8. call runs over your scheduled lunch
  9. warm transfer a caller
  10. caller thanks you
  11. send an email
  12. caller tells a joke
  13. get a misdirected call
  14. caller trying to reach another company
  15. caller asks what our hours are
  16. Give a customer good news
  17. calling in for the second time today
  18. caller asks about the weather
  19. caller asks where you personally are located
  20. receive a warm transfer
  21. Take an address change
  22. give customer a fax number
  23. take a call from someone from New York
  24. caller with the same Name as you