callerthanksyoutake a callfromsomeonefrom NewYorksendanemailcaller withthe samebirthdayas youHave aghostcallget amisdirectedcallcaller withthe sameName asyoucall thatlasts over15Minutessend formsor policydocumentscallerputs youon holdcalling infor thesecondtime todaycallertells ajokeTake anaddresschangecaller tryingto reachanothercompanygivecustomera faxnumberreceivea warmtransfercallerasks whatour hoursarecallersays youare veryhelpfulgivecustomerour phonenumberGive acustomergoodnewscall runsover yourscheduledlunchcaller askswhere youpersonallyare locatedcallerasksabout theweatherwarmtransfera callercallerthanksyoutake a callfromsomeonefrom NewYorksendanemailcaller withthe samebirthdayas youHave aghostcallget amisdirectedcallcaller withthe sameName asyoucall thatlasts over15Minutessend formsor policydocumentscallerputs youon holdcalling infor thesecondtime todaycallertells ajokeTake anaddresschangecaller tryingto reachanothercompanygivecustomera faxnumberreceivea warmtransfercallerasks whatour hoursarecallersays youare veryhelpfulgivecustomerour phonenumberGive acustomergoodnewscall runsover yourscheduledlunchcaller askswhere youpersonallyare locatedcallerasksabout theweatherwarmtransfera caller

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller thanks you
  2. take a call from someone from New York
  3. send an email
  4. caller with the same birthday as you
  5. Have a ghost call
  6. get a misdirected call
  7. caller with the same Name as you
  8. call that lasts over 15 Minutes
  9. send forms or policy documents
  10. caller puts you on hold
  11. calling in for the second time today
  12. caller tells a joke
  13. Take an address change
  14. caller trying to reach another company
  15. give customer a fax number
  16. receive a warm transfer
  17. caller asks what our hours are
  18. caller says you are very helpful
  19. give customer our phone number
  20. Give a customer good news
  21. call runs over your scheduled lunch
  22. caller asks where you personally are located
  23. caller asks about the weather
  24. warm transfer a caller