callerthanksyoucallerasksabout theweatherTake anaddresschangereceivea warmtransferwarmtransfera callercaller askswhere youpersonallyare locatedgivecustomerour phonenumbersendanemailcalling infor thesecondtime todaytake a callfromsomeonefrom NewYorksend formsor policydocumentscall runsover yourscheduledlunchcallerputs youon holdgivecustomera faxnumberget amisdirectedcallcall thatlasts over15Minutescallersays youare veryhelpfulHave aghostcallcaller tryingto reachanothercompanycallerasks whatour hoursareGive acustomergoodnewscallertells ajokecaller withthe sameName asyoucaller withthe samebirthdayas youcallerthanksyoucallerasksabout theweatherTake anaddresschangereceivea warmtransferwarmtransfera callercaller askswhere youpersonallyare locatedgivecustomerour phonenumbersendanemailcalling infor thesecondtime todaytake a callfromsomeonefrom NewYorksend formsor policydocumentscall runsover yourscheduledlunchcallerputs youon holdgivecustomera faxnumberget amisdirectedcallcall thatlasts over15Minutescallersays youare veryhelpfulHave aghostcallcaller tryingto reachanothercompanycallerasks whatour hoursareGive acustomergoodnewscallertells ajokecaller withthe sameName asyoucaller withthe samebirthdayas you

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. caller thanks you
  2. caller asks about the weather
  3. Take an address change
  4. receive a warm transfer
  5. warm transfer a caller
  6. caller asks where you personally are located
  7. give customer our phone number
  8. send an email
  9. calling in for the second time today
  10. take a call from someone from New York
  11. send forms or policy documents
  12. call runs over your scheduled lunch
  13. caller puts you on hold
  14. give customer a fax number
  15. get a misdirected call
  16. call that lasts over 15 Minutes
  17. caller says you are very helpful
  18. Have a ghost call
  19. caller trying to reach another company
  20. caller asks what our hours are
  21. Give a customer good news
  22. caller tells a joke
  23. caller with the same Name as you
  24. caller with the same birthday as you