receivea warmtransfercall thatlasts over15Minutessendanemailcaller askswhere youpersonallyare locatedcallertells ajokecallerasks whatour hoursaretake a callfromsomeonefrom NewYorkHave aghostcallcallersays youare veryhelpfulcallerasksabout theweathercaller withthe sameName asyoucaller tryingto reachanothercompanygivecustomera faxnumbercalling infor thesecondtime todayGive acustomergoodnewscaller withthe samebirthdayas youget amisdirectedcallcallerputs youon holdTake anaddresschangecall runsover yourscheduledlunchwarmtransfera callergivecustomerour phonenumbersend formsor policydocumentscallerthanksyoureceivea warmtransfercall thatlasts over15Minutessendanemailcaller askswhere youpersonallyare locatedcallertells ajokecallerasks whatour hoursaretake a callfromsomeonefrom NewYorkHave aghostcallcallersays youare veryhelpfulcallerasksabout theweathercaller withthe sameName asyoucaller tryingto reachanothercompanygivecustomera faxnumbercalling infor thesecondtime todayGive acustomergoodnewscaller withthe samebirthdayas youget amisdirectedcallcallerputs youon holdTake anaddresschangecall runsover yourscheduledlunchwarmtransfera callergivecustomerour phonenumbersend formsor policydocumentscallerthanksyou

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. receive a warm transfer
  2. call that lasts over 15 Minutes
  3. send an email
  4. caller asks where you personally are located
  5. caller tells a joke
  6. caller asks what our hours are
  7. take a call from someone from New York
  8. Have a ghost call
  9. caller says you are very helpful
  10. caller asks about the weather
  11. caller with the same Name as you
  12. caller trying to reach another company
  13. give customer a fax number
  14. calling in for the second time today
  15. Give a customer good news
  16. caller with the same birthday as you
  17. get a misdirected call
  18. caller puts you on hold
  19. Take an address change
  20. call runs over your scheduled lunch
  21. warm transfer a caller
  22. give customer our phone number
  23. send forms or policy documents
  24. caller thanks you