caller withthe samebirthdayas yougivecustomera faxnumberreceivea warmtransfercall thatlasts over15Minutessend formsor policydocumentscalling infor thesecondtime todaycaller askswhere youpersonallyare locatedwarmtransfera callercallertells ajokesendanemailGive acustomergoodnewsget amisdirectedcallcallersays youare veryhelpfulcall runsover yourscheduledlunchcallerthanksyougivecustomerour phonenumbercaller tryingto reachanothercompanyTake anaddresschangecallerputs youon holdcallerasksabout theweathercallerasks whatour hoursaretake a callfromsomeonefrom NewYorkHave aghostcallcaller withthe sameName asyoucaller withthe samebirthdayas yougivecustomera faxnumberreceivea warmtransfercall thatlasts over15Minutessend formsor policydocumentscalling infor thesecondtime todaycaller askswhere youpersonallyare locatedwarmtransfera callercallertells ajokesendanemailGive acustomergoodnewsget amisdirectedcallcallersays youare veryhelpfulcall runsover yourscheduledlunchcallerthanksyougivecustomerour phonenumbercaller tryingto reachanothercompanyTake anaddresschangecallerputs youon holdcallerasksabout theweathercallerasks whatour hoursaretake a callfromsomeonefrom NewYorkHave aghostcallcaller withthe sameName asyou

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller with the same birthday as you
  2. give customer a fax number
  3. receive a warm transfer
  4. call that lasts over 15 Minutes
  5. send forms or policy documents
  6. calling in for the second time today
  7. caller asks where you personally are located
  8. warm transfer a caller
  9. caller tells a joke
  10. send an email
  11. Give a customer good news
  12. get a misdirected call
  13. caller says you are very helpful
  14. call runs over your scheduled lunch
  15. caller thanks you
  16. give customer our phone number
  17. caller trying to reach another company
  18. Take an address change
  19. caller puts you on hold
  20. caller asks about the weather
  21. caller asks what our hours are
  22. take a call from someone from New York
  23. Have a ghost call
  24. caller with the same Name as you