Give acustomergoodnewswarmtransfera callerget amisdirectedcallreceivea warmtransfergivecustomera faxnumbersendanemailcallersays youare veryhelpfulcallerthanksyoucaller withthe sameName asyouTake anaddresschangecaller withthe samebirthdayas youcallertells ajokecall thatlasts over15Minutesgivecustomerour phonenumbercall runsover yourscheduledlunchsend formsor policydocumentscallerasks whatour hoursareHave aghostcallcallerputs youon holdcalling infor thesecondtime todaycaller tryingto reachanothercompanycallerasksabout theweathercaller askswhere youpersonallyare locatedtake a callfromsomeonefrom NewYorkGive acustomergoodnewswarmtransfera callerget amisdirectedcallreceivea warmtransfergivecustomera faxnumbersendanemailcallersays youare veryhelpfulcallerthanksyoucaller withthe sameName asyouTake anaddresschangecaller withthe samebirthdayas youcallertells ajokecall thatlasts over15Minutesgivecustomerour phonenumbercall runsover yourscheduledlunchsend formsor policydocumentscallerasks whatour hoursareHave aghostcallcallerputs youon holdcalling infor thesecondtime todaycaller tryingto reachanothercompanycallerasksabout theweathercaller askswhere youpersonallyare locatedtake a callfromsomeonefrom NewYork

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give a customer good news
  2. warm transfer a caller
  3. get a misdirected call
  4. receive a warm transfer
  5. give customer a fax number
  6. send an email
  7. caller says you are very helpful
  8. caller thanks you
  9. caller with the same Name as you
  10. Take an address change
  11. caller with the same birthday as you
  12. caller tells a joke
  13. call that lasts over 15 Minutes
  14. give customer our phone number
  15. call runs over your scheduled lunch
  16. send forms or policy documents
  17. caller asks what our hours are
  18. Have a ghost call
  19. caller puts you on hold
  20. calling in for the second time today
  21. caller trying to reach another company
  22. caller asks about the weather
  23. caller asks where you personally are located
  24. take a call from someone from New York