callerasks whatour hoursareget amisdirectedcallTake anaddresschangesend formsor policydocumentswarmtransfera callercallerasksabout theweatherHave aghostcallgivecustomerour phonenumbercaller withthe sameName asyoucaller withthe samebirthdayas youcallertells ajokecall runsover yourscheduledlunchgivecustomera faxnumbercallerputs youon holdreceivea warmtransfercaller tryingto reachanothercompanysendanemailcall thatlasts over15Minutescalling infor thesecondtime todayGive acustomergoodnewscallerthanksyoutake a callfromsomeonefrom NewYorkcaller askswhere youpersonallyare locatedcallersays youare veryhelpfulcallerasks whatour hoursareget amisdirectedcallTake anaddresschangesend formsor policydocumentswarmtransfera callercallerasksabout theweatherHave aghostcallgivecustomerour phonenumbercaller withthe sameName asyoucaller withthe samebirthdayas youcallertells ajokecall runsover yourscheduledlunchgivecustomera faxnumbercallerputs youon holdreceivea warmtransfercaller tryingto reachanothercompanysendanemailcall thatlasts over15Minutescalling infor thesecondtime todayGive acustomergoodnewscallerthanksyoutake a callfromsomeonefrom NewYorkcaller askswhere youpersonallyare locatedcallersays youare veryhelpful

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller asks what our hours are
  2. get a misdirected call
  3. Take an address change
  4. send forms or policy documents
  5. warm transfer a caller
  6. caller asks about the weather
  7. Have a ghost call
  8. give customer our phone number
  9. caller with the same Name as you
  10. caller with the same birthday as you
  11. caller tells a joke
  12. call runs over your scheduled lunch
  13. give customer a fax number
  14. caller puts you on hold
  15. receive a warm transfer
  16. caller trying to reach another company
  17. send an email
  18. call that lasts over 15 Minutes
  19. calling in for the second time today
  20. Give a customer good news
  21. caller thanks you
  22. take a call from someone from New York
  23. caller asks where you personally are located
  24. caller says you are very helpful