Have aghostcallTake anaddresschangecaller tryingto reachanothercompanyGive acustomergoodnewscall thatlasts over15Minutesgivecustomera faxnumbertake a callfromsomeonefrom NewYorkgivecustomerour phonenumbersend formsor policydocumentswarmtransfera callercaller withthe sameName asyoucallersays youare veryhelpfulcallertells ajokereceivea warmtransfercaller askswhere youpersonallyare locatedsendanemailcallerputs youon holdcalling infor thesecondtime todaycallerasks whatour hoursarecallerthanksyoucallerasksabout theweathercaller withthe samebirthdayas youget amisdirectedcallcall runsover yourscheduledlunchHave aghostcallTake anaddresschangecaller tryingto reachanothercompanyGive acustomergoodnewscall thatlasts over15Minutesgivecustomera faxnumbertake a callfromsomeonefrom NewYorkgivecustomerour phonenumbersend formsor policydocumentswarmtransfera callercaller withthe sameName asyoucallersays youare veryhelpfulcallertells ajokereceivea warmtransfercaller askswhere youpersonallyare locatedsendanemailcallerputs youon holdcalling infor thesecondtime todaycallerasks whatour hoursarecallerthanksyoucallerasksabout theweathercaller withthe samebirthdayas youget amisdirectedcallcall runsover yourscheduledlunch

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Have a ghost call
  2. Take an address change
  3. caller trying to reach another company
  4. Give a customer good news
  5. call that lasts over 15 Minutes
  6. give customer a fax number
  7. take a call from someone from New York
  8. give customer our phone number
  9. send forms or policy documents
  10. warm transfer a caller
  11. caller with the same Name as you
  12. caller says you are very helpful
  13. caller tells a joke
  14. receive a warm transfer
  15. caller asks where you personally are located
  16. send an email
  17. caller puts you on hold
  18. calling in for the second time today
  19. caller asks what our hours are
  20. caller thanks you
  21. caller asks about the weather
  22. caller with the same birthday as you
  23. get a misdirected call
  24. call runs over your scheduled lunch