calling infor thesecondtime todaycaller withthe samebirthdayas youcall thatlasts over15Minutessendanemailcallerasks whatour hoursaretake a callfromsomeonefrom NewYorkcallersays youare veryhelpfulcall runsover yourscheduledlunchcallerputs youon holdwarmtransfera callerget amisdirectedcallgivecustomera faxnumbercallerthanksyoucaller askswhere youpersonallyare locatedsend formsor policydocumentscaller tryingto reachanothercompanycaller withthe sameName asyouGive acustomergoodnewsgivecustomerour phonenumbercallertells ajokecallerasksabout theweatherreceivea warmtransferTake anaddresschangeHave aghostcallcalling infor thesecondtime todaycaller withthe samebirthdayas youcall thatlasts over15Minutessendanemailcallerasks whatour hoursaretake a callfromsomeonefrom NewYorkcallersays youare veryhelpfulcall runsover yourscheduledlunchcallerputs youon holdwarmtransfera callerget amisdirectedcallgivecustomera faxnumbercallerthanksyoucaller askswhere youpersonallyare locatedsend formsor policydocumentscaller tryingto reachanothercompanycaller withthe sameName asyouGive acustomergoodnewsgivecustomerour phonenumbercallertells ajokecallerasksabout theweatherreceivea warmtransferTake anaddresschangeHave aghostcall

Contact Center Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. calling in for the second time today
  2. caller with the same birthday as you
  3. call that lasts over 15 Minutes
  4. send an email
  5. caller asks what our hours are
  6. take a call from someone from New York
  7. caller says you are very helpful
  8. call runs over your scheduled lunch
  9. caller puts you on hold
  10. warm transfer a caller
  11. get a misdirected call
  12. give customer a fax number
  13. caller thanks you
  14. caller asks where you personally are located
  15. send forms or policy documents
  16. caller trying to reach another company
  17. caller with the same Name as you
  18. Give a customer good news
  19. give customer our phone number
  20. caller tells a joke
  21. caller asks about the weather
  22. receive a warm transfer
  23. Take an address change
  24. Have a ghost call