Explain howTire PriceMatchGuaranteeworksNo Non-GM POSDisplayed$25 EYPointsPictures ofTechniciansand Adviserson websiteCurrentNRP POSDisplayed>75% ofROs havecompletedMPVIsTireFinder onGMwebsite>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIs$25 EYpointsExplain howa customercan processa rebateclaimComplete aproperserviceadvisor walkaround$15,000BrakeQPOOrderExplain howTire PriceMatchGuaranteeworksNo Non-GM POSDisplayedComplete aproper multi-point vehicleinspection90%SalesLoyalTireFinder onGMWebsite50 TireOrder>75% ofROs havecompletedMPVIsCurrentNRP POSDisplayedExplain howa customercan processa rebateclaim>75% ofROs havecompletedMPVIs$100EYPoints$25 EYPointsNo Non-GM POSDisplayed90SalesLoyal$500OpenAccountCredit>75% ofROs havecompletedMPVIs75 TireOrder90%SalesLoyalPictures ofServiceTechniciansand Adviserson website$250OpenAccountCreditExplain howTire PriceMatchGuaranteeworksComplete aproper multipoint vehicleinspectionUpdatedNRP WebTiles &Specials$100EYPoints$15,000BrakeQPOOrderComplete aproperserviceadvisor walkaround$500CreditComplete aproperserviceadvisor walkaroundExplain howTire PriceMatchGuaranteeworksNo Non-GM POSDisplayed$25 EYPointsPictures ofTechniciansand Adviserson websiteCurrentNRP POSDisplayed>75% ofROs havecompletedMPVIsTireFinder onGMwebsite>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIs$25 EYpointsExplain howa customercan processa rebateclaimComplete aproperserviceadvisor walkaround$15,000BrakeQPOOrderExplain howTire PriceMatchGuaranteeworksNo Non-GM POSDisplayedComplete aproper multi-point vehicleinspection90%SalesLoyalTireFinder onGMWebsite50 TireOrder>75% ofROs havecompletedMPVIsCurrentNRP POSDisplayedExplain howa customercan processa rebateclaim>75% ofROs havecompletedMPVIs$100EYPoints$25 EYPointsNo Non-GM POSDisplayed90SalesLoyal$500OpenAccountCredit>75% ofROs havecompletedMPVIs75 TireOrder90%SalesLoyalPictures ofServiceTechniciansand Adviserson website$250OpenAccountCreditExplain howTire PriceMatchGuaranteeworksComplete aproper multipoint vehicleinspectionUpdatedNRP WebTiles &Specials$100EYPoints$15,000BrakeQPOOrderComplete aproperserviceadvisor walkaround$500CreditComplete aproperserviceadvisor walkaround

Certified Confidence - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
B
4
B
5
I
6
I
7
O
8
G
9
O
10
G
11
N
12
N
13
B
14
G
15
O
16
I
17
B
18
N
19
O
20
B
21
G
22
G
23
B
24
N
25
I
26
G
27
B
28
B
29
N
30
G
31
O
32
O
33
O
34
G
35
N
36
I
37
I
38
O
39
B
40
N
41
I
  1. I-Explain how Tire Price Match Guarantee works
  2. N-No Non-GM POS Displayed
  3. B-$25 EY Points
  4. B-Pictures of Technicians and Advisers on website
  5. I-Current NRP POS Displayed
  6. I->75% of ROs have completed MPVIs
  7. O-Tire Finder on GM website
  8. G->75% of ROs have completed MPVIs
  9. O->75% of ROs have completed MPVIs
  10. G-$25 EY points
  11. N-Explain how a customer can process a rebate claim
  12. N-Complete a proper service advisor walk around
  13. B-$15,000 Brake QPO Order
  14. G-Explain how Tire Price Match Guarantee works
  15. O-No Non-GM POS Displayed
  16. I-Complete a proper multi-point vehicle inspection
  17. B-90% Sales Loyal
  18. N-Tire Finder on GM Website
  19. O-50 Tire Order
  20. B->75% of ROs have completed MPVIs
  21. G-Current NRP POS Displayed
  22. G-Explain how a customer can process a rebate claim
  23. B->75% of ROs have completed MPVIs
  24. N-$100 EY Points
  25. I-$25 EY Points
  26. G-No Non-GM POS Displayed
  27. B-90 Sales Loyal
  28. B-$500 Open Account Credit
  29. N->75% of ROs have completed MPVIs
  30. G-75 Tire Order
  31. O-90% Sales Loyal
  32. O-Pictures of Service Technicians and Advisers on website
  33. O-$250 Open Account Credit
  34. G-Explain how Tire Price Match Guarantee works
  35. N-Complete a proper multi point vehicle inspection
  36. I-Updated NRP Web Tiles & Specials
  37. I-$100 EY Points
  38. O-$15,000 Brake QPO Order
  39. B-Complete a proper service advisor walk around
  40. N-$500 Credit
  41. I-Complete a proper service advisor walk around