90%SalesLoyalPictures ofServiceTechniciansand Adviserson website$25 EYpoints>75% ofROs havecompletedMPVIsTireFinder onGMWebsite$100EYPoints90SalesLoyalNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIs$15,000BrakeQPOOrder50 TireOrderUpdatedNRP WebTiles &SpecialsExplain howa customercan processa rebateclaimNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIs$250OpenAccountCreditCurrentNRP POSDisplayed>75% ofROs havecompletedMPVIs$25 EYPoints$25 EYPointsComplete aproper multi-point vehicleinspection90%SalesLoyal$100EYPointsNo Non-GM POSDisplayed75 TireOrder$500OpenAccountCreditComplete aproper multipoint vehicleinspection>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIsExplain howTire PriceMatchGuaranteeworksComplete aproperserviceadvisor walkaround$500CreditExplain howTire PriceMatchGuaranteeworksExplain howa customercan processa rebateclaimTireFinder onGMwebsiteComplete aproperserviceadvisor walkaroundCurrentNRP POSDisplayedPictures ofTechniciansand Adviserson websiteComplete aproperserviceadvisor walkaroundExplain howTire PriceMatchGuaranteeworks$15,000BrakeQPOOrder90%SalesLoyalPictures ofServiceTechniciansand Adviserson website$25 EYpoints>75% ofROs havecompletedMPVIsTireFinder onGMWebsite$100EYPoints90SalesLoyalNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIs$15,000BrakeQPOOrder50 TireOrderUpdatedNRP WebTiles &SpecialsExplain howa customercan processa rebateclaimNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIs$250OpenAccountCreditCurrentNRP POSDisplayed>75% ofROs havecompletedMPVIs$25 EYPoints$25 EYPointsComplete aproper multi-point vehicleinspection90%SalesLoyal$100EYPointsNo Non-GM POSDisplayed75 TireOrder$500OpenAccountCreditComplete aproper multipoint vehicleinspection>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIsExplain howTire PriceMatchGuaranteeworksComplete aproperserviceadvisor walkaround$500CreditExplain howTire PriceMatchGuaranteeworksExplain howa customercan processa rebateclaimTireFinder onGMwebsiteComplete aproperserviceadvisor walkaroundCurrentNRP POSDisplayedPictures ofTechniciansand Adviserson websiteComplete aproperserviceadvisor walkaroundExplain howTire PriceMatchGuaranteeworks$15,000BrakeQPOOrder

Certified Confidence - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
I
5
N
6
I
7
B
8
N
9
B
10
O
11
O
12
I
13
N
14
G
15
O
16
O
17
G
18
G
19
I
20
B
21
I
22
O
23
N
24
O
25
G
26
B
27
N
28
B
29
N
30
G
31
N
32
N
33
G
34
G
35
O
36
B
37
I
38
B
39
I
40
I
41
B
  1. B-90% Sales Loyal
  2. O-Pictures of Service Technicians and Advisers on website
  3. G-$25 EY points
  4. I->75% of ROs have completed MPVIs
  5. N-Tire Finder on GM Website
  6. I-$100 EY Points
  7. B-90 Sales Loyal
  8. N-No Non-GM POS Displayed
  9. B->75% of ROs have completed MPVIs
  10. O-$15,000 Brake QPO Order
  11. O-50 Tire Order
  12. I-Updated NRP Web Tiles & Specials
  13. N-Explain how a customer can process a rebate claim
  14. G-No Non-GM POS Displayed
  15. O->75% of ROs have completed MPVIs
  16. O-$250 Open Account Credit
  17. G-Current NRP POS Displayed
  18. G->75% of ROs have completed MPVIs
  19. I-$25 EY Points
  20. B-$25 EY Points
  21. I-Complete a proper multi-point vehicle inspection
  22. O-90% Sales Loyal
  23. N-$100 EY Points
  24. O-No Non-GM POS Displayed
  25. G-75 Tire Order
  26. B-$500 Open Account Credit
  27. N-Complete a proper multi point vehicle inspection
  28. B->75% of ROs have completed MPVIs
  29. N->75% of ROs have completed MPVIs
  30. G-Explain how Tire Price Match Guarantee works
  31. N-Complete a proper service advisor walk around
  32. N-$500 Credit
  33. G-Explain how Tire Price Match Guarantee works
  34. G-Explain how a customer can process a rebate claim
  35. O-Tire Finder on GM website
  36. B-Complete a proper service advisor walk around
  37. I-Current NRP POS Displayed
  38. B-Pictures of Technicians and Advisers on website
  39. I-Complete a proper service advisor walk around
  40. I-Explain how Tire Price Match Guarantee works
  41. B-$15,000 Brake QPO Order