$15,000BrakeQPOOrder>75% ofROs havecompletedMPVIs90%SalesLoyalExplain howTire PriceMatchGuaranteeworks>75% ofROs havecompletedMPVIsNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIs$25 EYpointsTireFinder onGMWebsiteExplain howa customercan processa rebateclaim$25 EYPointsComplete aproperserviceadvisor walkaroundNo Non-GM POSDisplayed$500Credit$250OpenAccountCreditCurrentNRP POSDisplayed$15,000BrakeQPOOrder$25 EYPointsPictures ofServiceTechniciansand Adviserson websiteComplete aproper multi-point vehicleinspectionPictures ofTechniciansand Adviserson websiteUpdatedNRP WebTiles &SpecialsComplete aproperserviceadvisor walkaround90%SalesLoyal90SalesLoyal$100EYPointsComplete aproper multipoint vehicleinspection50 TireOrderExplain howa customercan processa rebateclaimExplain howTire PriceMatchGuaranteeworks$100EYPointsComplete aproperserviceadvisor walkaround>75% ofROs havecompletedMPVIs75 TireOrder>75% ofROs havecompletedMPVIs$500OpenAccountCreditExplain howTire PriceMatchGuaranteeworksTireFinder onGMwebsiteCurrentNRP POSDisplayedNo Non-GM POSDisplayed$15,000BrakeQPOOrder>75% ofROs havecompletedMPVIs90%SalesLoyalExplain howTire PriceMatchGuaranteeworks>75% ofROs havecompletedMPVIsNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIs$25 EYpointsTireFinder onGMWebsiteExplain howa customercan processa rebateclaim$25 EYPointsComplete aproperserviceadvisor walkaroundNo Non-GM POSDisplayed$500Credit$250OpenAccountCreditCurrentNRP POSDisplayed$15,000BrakeQPOOrder$25 EYPointsPictures ofServiceTechniciansand Adviserson websiteComplete aproper multi-point vehicleinspectionPictures ofTechniciansand Adviserson websiteUpdatedNRP WebTiles &SpecialsComplete aproperserviceadvisor walkaround90%SalesLoyal90SalesLoyal$100EYPointsComplete aproper multipoint vehicleinspection50 TireOrderExplain howa customercan processa rebateclaimExplain howTire PriceMatchGuaranteeworks$100EYPointsComplete aproperserviceadvisor walkaround>75% ofROs havecompletedMPVIs75 TireOrder>75% ofROs havecompletedMPVIs$500OpenAccountCreditExplain howTire PriceMatchGuaranteeworksTireFinder onGMwebsiteCurrentNRP POSDisplayedNo Non-GM POSDisplayed

Certified Confidence - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
O
4
G
5
I
6
G
7
B
8
B
9
G
10
N
11
G
12
B
13
B
14
N
15
N
16
O
17
G
18
B
19
I
20
O
21
I
22
B
23
I
24
I
25
B
26
B
27
I
28
N
29
O
30
N
31
G
32
N
33
N
34
O
35
G
36
N
37
B
38
I
39
O
40
I
41
O
  1. O-$15,000 Brake QPO Order
  2. G->75% of ROs have completed MPVIs
  3. O-90% Sales Loyal
  4. G-Explain how Tire Price Match Guarantee works
  5. I->75% of ROs have completed MPVIs
  6. G-No Non-GM POS Displayed
  7. B->75% of ROs have completed MPVIs
  8. B->75% of ROs have completed MPVIs
  9. G-$25 EY points
  10. N-Tire Finder on GM Website
  11. G-Explain how a customer can process a rebate claim
  12. B-$25 EY Points
  13. B-Complete a proper service advisor walk around
  14. N-No Non-GM POS Displayed
  15. N-$500 Credit
  16. O-$250 Open Account Credit
  17. G-Current NRP POS Displayed
  18. B-$15,000 Brake QPO Order
  19. I-$25 EY Points
  20. O-Pictures of Service Technicians and Advisers on website
  21. I-Complete a proper multi-point vehicle inspection
  22. B-Pictures of Technicians and Advisers on website
  23. I-Updated NRP Web Tiles & Specials
  24. I-Complete a proper service advisor walk around
  25. B-90% Sales Loyal
  26. B-90 Sales Loyal
  27. I-$100 EY Points
  28. N-Complete a proper multi point vehicle inspection
  29. O-50 Tire Order
  30. N-Explain how a customer can process a rebate claim
  31. G-Explain how Tire Price Match Guarantee works
  32. N-$100 EY Points
  33. N-Complete a proper service advisor walk around
  34. O->75% of ROs have completed MPVIs
  35. G-75 Tire Order
  36. N->75% of ROs have completed MPVIs
  37. B-$500 Open Account Credit
  38. I-Explain how Tire Price Match Guarantee works
  39. O-Tire Finder on GM website
  40. I-Current NRP POS Displayed
  41. O-No Non-GM POS Displayed