50 TireOrderComplete aproperserviceadvisor walkaroundPictures ofServiceTechniciansand Adviserson websiteCurrentNRP POSDisplayedNo Non-GM POSDisplayed$25 EYpointsTireFinder onGMWebsiteExplain howTire PriceMatchGuaranteeworks$15,000BrakeQPOOrderExplain howTire PriceMatchGuaranteeworks$25 EYPoints>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIsExplain howTire PriceMatchGuaranteeworks90%SalesLoyal$100EYPointsExplain howa customercan processa rebateclaimPictures ofTechniciansand Adviserson website$500Credit>75% ofROs havecompletedMPVIsComplete aproperserviceadvisor walkaround$250OpenAccountCredit75 TireOrderNo Non-GM POSDisplayed$500OpenAccountCredit>75% ofROs havecompletedMPVIs90%SalesLoyal>75% ofROs havecompletedMPVIsUpdatedNRP WebTiles &SpecialsComplete aproperserviceadvisor walkaround90SalesLoyal>75% ofROs havecompletedMPVIsExplain howa customercan processa rebateclaim$25 EYPointsComplete aproper multipoint vehicleinspectionCurrentNRP POSDisplayedTireFinder onGMwebsite$100EYPoints$15,000BrakeQPOOrderComplete aproper multi-point vehicleinspectionNo Non-GM POSDisplayed50 TireOrderComplete aproperserviceadvisor walkaroundPictures ofServiceTechniciansand Adviserson websiteCurrentNRP POSDisplayedNo Non-GM POSDisplayed$25 EYpointsTireFinder onGMWebsiteExplain howTire PriceMatchGuaranteeworks$15,000BrakeQPOOrderExplain howTire PriceMatchGuaranteeworks$25 EYPoints>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIsExplain howTire PriceMatchGuaranteeworks90%SalesLoyal$100EYPointsExplain howa customercan processa rebateclaimPictures ofTechniciansand Adviserson website$500Credit>75% ofROs havecompletedMPVIsComplete aproperserviceadvisor walkaround$250OpenAccountCredit75 TireOrderNo Non-GM POSDisplayed$500OpenAccountCredit>75% ofROs havecompletedMPVIs90%SalesLoyal>75% ofROs havecompletedMPVIsUpdatedNRP WebTiles &SpecialsComplete aproperserviceadvisor walkaround90SalesLoyal>75% ofROs havecompletedMPVIsExplain howa customercan processa rebateclaim$25 EYPointsComplete aproper multipoint vehicleinspectionCurrentNRP POSDisplayedTireFinder onGMwebsite$100EYPoints$15,000BrakeQPOOrderComplete aproper multi-point vehicleinspectionNo Non-GM POSDisplayed

Certified Confidence - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
O
4
G
5
G
6
G
7
N
8
I
9
B
10
G
11
B
12
B
13
O
14
G
15
B
16
I
17
G
18
B
19
N
20
G
21
B
22
O
23
G
24
N
25
B
26
I
27
O
28
B
29
I
30
N
31
B
32
N
33
N
34
I
35
N
36
I
37
O
38
N
39
O
40
I
41
O
  1. O-50 Tire Order
  2. I-Complete a proper service advisor walk around
  3. O-Pictures of Service Technicians and Advisers on website
  4. G-Current NRP POS Displayed
  5. G-No Non-GM POS Displayed
  6. G-$25 EY points
  7. N-Tire Finder on GM Website
  8. I-Explain how Tire Price Match Guarantee works
  9. B-$15,000 Brake QPO Order
  10. G-Explain how Tire Price Match Guarantee works
  11. B-$25 EY Points
  12. B->75% of ROs have completed MPVIs
  13. O->75% of ROs have completed MPVIs
  14. G-Explain how Tire Price Match Guarantee works
  15. B-90% Sales Loyal
  16. I-$100 EY Points
  17. G-Explain how a customer can process a rebate claim
  18. B-Pictures of Technicians and Advisers on website
  19. N-$500 Credit
  20. G->75% of ROs have completed MPVIs
  21. B-Complete a proper service advisor walk around
  22. O-$250 Open Account Credit
  23. G-75 Tire Order
  24. N-No Non-GM POS Displayed
  25. B-$500 Open Account Credit
  26. I->75% of ROs have completed MPVIs
  27. O-90% Sales Loyal
  28. B->75% of ROs have completed MPVIs
  29. I-Updated NRP Web Tiles & Specials
  30. N-Complete a proper service advisor walk around
  31. B-90 Sales Loyal
  32. N->75% of ROs have completed MPVIs
  33. N-Explain how a customer can process a rebate claim
  34. I-$25 EY Points
  35. N-Complete a proper multi point vehicle inspection
  36. I-Current NRP POS Displayed
  37. O-Tire Finder on GM website
  38. N-$100 EY Points
  39. O-$15,000 Brake QPO Order
  40. I-Complete a proper multi-point vehicle inspection
  41. O-No Non-GM POS Displayed