Explain howa customercan processa rebateclaimComplete aproperserviceadvisor walkaroundTireFinder onGMWebsiteExplain howTire PriceMatchGuaranteeworks$100EYPoints>75% ofROs havecompletedMPVIsComplete aproper multipoint vehicleinspectionNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIsTireFinder onGMwebsite90%SalesLoyal$25 EYPoints90%SalesLoyalExplain howTire PriceMatchGuaranteeworksPictures ofTechniciansand Adviserson website$15,000BrakeQPOOrder$500CreditCurrentNRP POSDisplayed50 TireOrderComplete aproper multi-point vehicleinspection$25 EYPointsNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIsCurrentNRP POSDisplayedNo Non-GM POSDisplayed75 TireOrderComplete aproperserviceadvisor walkaround$25 EYpoints90SalesLoyal>75% ofROs havecompletedMPVIsComplete aproperserviceadvisor walkaround$15,000BrakeQPOOrderExplain howTire PriceMatchGuaranteeworks$100EYPointsExplain howa customercan processa rebateclaim$250OpenAccountCreditUpdatedNRP WebTiles &Specials$500OpenAccountCreditPictures ofServiceTechniciansand Adviserson websiteExplain howa customercan processa rebateclaimComplete aproperserviceadvisor walkaroundTireFinder onGMWebsiteExplain howTire PriceMatchGuaranteeworks$100EYPoints>75% ofROs havecompletedMPVIsComplete aproper multipoint vehicleinspectionNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIsTireFinder onGMwebsite90%SalesLoyal$25 EYPoints90%SalesLoyalExplain howTire PriceMatchGuaranteeworksPictures ofTechniciansand Adviserson website$15,000BrakeQPOOrder$500CreditCurrentNRP POSDisplayed50 TireOrderComplete aproper multi-point vehicleinspection$25 EYPointsNo Non-GM POSDisplayed>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIs>75% ofROs havecompletedMPVIsCurrentNRP POSDisplayedNo Non-GM POSDisplayed75 TireOrderComplete aproperserviceadvisor walkaround$25 EYpoints90SalesLoyal>75% ofROs havecompletedMPVIsComplete aproperserviceadvisor walkaround$15,000BrakeQPOOrderExplain howTire PriceMatchGuaranteeworks$100EYPointsExplain howa customercan processa rebateclaim$250OpenAccountCreditUpdatedNRP WebTiles &Specials$500OpenAccountCreditPictures ofServiceTechniciansand Adviserson website

Certified Confidence - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
N
4
G
5
N
6
I
7
N
8
G
9
O
10
O
11
B
12
B
13
O
14
I
15
B
16
B
17
N
18
I
19
O
20
I
21
I
22
O
23
G
24
N
25
B
26
G
27
N
28
G
29
N
30
G
31
B
32
B
33
B
34
O
35
G
36
I
37
N
38
O
39
I
40
B
41
O
  1. G-Explain how a customer can process a rebate claim
  2. I-Complete a proper service advisor walk around
  3. N-Tire Finder on GM Website
  4. G-Explain how Tire Price Match Guarantee works
  5. N-$100 EY Points
  6. I->75% of ROs have completed MPVIs
  7. N-Complete a proper multi point vehicle inspection
  8. G-No Non-GM POS Displayed
  9. O->75% of ROs have completed MPVIs
  10. O-Tire Finder on GM website
  11. B-90% Sales Loyal
  12. B-$25 EY Points
  13. O-90% Sales Loyal
  14. I-Explain how Tire Price Match Guarantee works
  15. B-Pictures of Technicians and Advisers on website
  16. B-$15,000 Brake QPO Order
  17. N-$500 Credit
  18. I-Current NRP POS Displayed
  19. O-50 Tire Order
  20. I-Complete a proper multi-point vehicle inspection
  21. I-$25 EY Points
  22. O-No Non-GM POS Displayed
  23. G->75% of ROs have completed MPVIs
  24. N->75% of ROs have completed MPVIs
  25. B->75% of ROs have completed MPVIs
  26. G-Current NRP POS Displayed
  27. N-No Non-GM POS Displayed
  28. G-75 Tire Order
  29. N-Complete a proper service advisor walk around
  30. G-$25 EY points
  31. B-90 Sales Loyal
  32. B->75% of ROs have completed MPVIs
  33. B-Complete a proper service advisor walk around
  34. O-$15,000 Brake QPO Order
  35. G-Explain how Tire Price Match Guarantee works
  36. I-$100 EY Points
  37. N-Explain how a customer can process a rebate claim
  38. O-$250 Open Account Credit
  39. I-Updated NRP Web Tiles & Specials
  40. B-$500 Open Account Credit
  41. O-Pictures of Service Technicians and Advisers on website