Have anOONinsuranceUpdatestreetaddressCall fromFMC/BNClinicBrand newpatient /first apptin THPatientanswersphone whiledrivingPt answersphone andcantactually talkHave toterm out oldand addnew insSpousepre-reg'spatientHave a badphone # /Transfer toAdmin WQInterpretercallCall fromPhysicalTherapydeptExpiredInsurancecard onDoc TableGet apaymentover $400Collecton pastbalancePatientanswersphone inbathroomPatient isover 85years oldPt's b-dayis samemonth/dayas yours!Call /transferfromSchedulingPatientgoes bymiddlenameNew L&Dcall within2 weeksof deliveryCall fromHandRehabdeptFormerminor nowtheir ownguarantorCall fromInfusiondeptPatientlives in astate otherthan OhioHave anOONinsuranceUpdatestreetaddressCall fromFMC/BNClinicBrand newpatient /first apptin THPatientanswersphone whiledrivingPt answersphone andcantactually talkHave toterm out oldand addnew insSpousepre-reg'spatientHave a badphone # /Transfer toAdmin WQInterpretercallCall fromPhysicalTherapydeptExpiredInsurancecard onDoc TableGet apaymentover $400Collecton pastbalancePatientanswersphone inbathroomPatient isover 85years oldPt's b-dayis samemonth/dayas yours!Call /transferfromSchedulingPatientgoes bymiddlenameNew L&Dcall within2 weeksof deliveryCall fromHandRehabdeptFormerminor nowtheir ownguarantorCall fromInfusiondeptPatientlives in astate otherthan Ohio

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have an OON insurance
  2. Update street address
  3. Call from FMC/BN Clinic
  4. Brand new patient / first appt in TH
  5. Patient answers phone while driving
  6. Pt answers phone and cant actually talk
  7. Have to term out old and add new ins
  8. Spouse pre-reg's patient
  9. Have a bad phone # / Transfer to Admin WQ
  10. Interpreter call
  11. Call from Physical Therapy dept
  12. Expired Insurance card on Doc Table
  13. Get a payment over $400
  14. Collect on past balance
  15. Patient answers phone in bathroom
  16. Patient is over 85 years old
  17. Pt's b-day is same month/day as yours!
  18. Call / transfer from Scheduling
  19. Patient goes by middle name
  20. New L&D call within 2 weeks of delivery
  21. Call from Hand Rehab dept
  22. Former minor now their own guarantor
  23. Call from Infusion dept
  24. Patient lives in a state other than Ohio