Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Have a bad phone # / Transfer to Admin WQ
2. Pt's b-day is same month/day as yours!
3. Spouse pre-reg's patient
4. Have an OON insurance
5. Call from FMC/BN Clinic
6. New L&D call within 2 weeks of delivery
7. Collect on past balance
8. Get a payment over $400
9. Patient is over 85 years old
10. Interpreter call
11. Patient goes by middle name
12. Call from Physical Therapy dept
13. Expired Insurance card on Doc Table
14. Have to term out old and add new ins
15. Former minor now their own guarantor
16. Call / transfer from Scheduling
17. Patient lives in a state other than Ohio
18. Patient answers phone in bathroom
19. Call from Hand Rehab dept
20. Brand new patient / first appt in TH
21. Call from Infusion dept
22. Patient answers phone while driving
23. Pt answers phone and cant actually talk
24. Update street address