Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Call from Physical Therapy dept
2. Patient is over 85 years old
3. Spouse pre-reg's patient
4. Interpreter call
5. Call from Hand Rehab dept
6. Brand new patient / first appt in TH
7. Have an OON insurance
8. Pt answers phone and cant actually talk
9. Call from FMC/BN Clinic
10. New L&D call within 2 weeks of delivery
11. Expired Insurance card on Doc Table
12. Get a payment over $400
13. Update street address
14. Patient lives in a state other than Ohio
15. Patient answers phone in bathroom
16. Call / transfer from Scheduling
17. Pt's b-day is same month/day as yours!
18. Collect on past balance
19. Patient answers phone while driving
20. Have a bad phone # / Transfer to Admin WQ
21. Have to term out old and add new ins
22. Former minor now their own guarantor
23. Call from Infusion dept
24. Patient goes by middle name