Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Patient answers phone in bathroom
2. Have an OON insurance
3. Collect on past balance
4. Have to term out old and add new ins
5. New L&D call within 2 weeks of delivery
6. Interpreter call
7. Call from Hand Rehab dept
8. Patient is over 85 years old
9. Patient lives in a state other than Ohio
10. Pt answers phone and cant actually talk
11. Update street address
12. Patient answers phone while driving
13. Have a bad phone # / Transfer to Admin WQ
14. Pt's b-day is same month/day as yours!
15. Call / transfer from Scheduling
16. Expired Insurance card on Doc Table
17. Patient goes by middle name
18. Brand new patient / first appt in TH
19. Call from FMC/BN Clinic
20. Former minor now their own guarantor
21. Get a payment over $400
22. Call from Infusion dept
23. Call from Physical Therapy dept
24. Spouse pre-reg's patient