Have anOONinsuranceHave toterm out oldand addnew insCall fromHandRehabdeptCall /transferfromSchedulingPatientgoes bymiddlenamePatientanswersphone whiledrivingCall fromFMC/BNClinicExpiredInsurancecard onDoc TableInterpretercallPt answersphone andcantactually talkFormerminor nowtheir ownguarantorCollecton pastbalanceHave a badphone # /Transfer toAdmin WQPatient isover 85years oldSpousepre-reg'spatientPatientanswersphone inbathroomPt's b-dayis samemonth/dayas yours!Patientlives in astate otherthan OhioGet apaymentover $400UpdatestreetaddressCall fromInfusiondeptBrand newpatient /first apptin THNew L&Dcall within2 weeksof deliveryCall fromPhysicalTherapydeptHave anOONinsuranceHave toterm out oldand addnew insCall fromHandRehabdeptCall /transferfromSchedulingPatientgoes bymiddlenamePatientanswersphone whiledrivingCall fromFMC/BNClinicExpiredInsurancecard onDoc TableInterpretercallPt answersphone andcantactually talkFormerminor nowtheir ownguarantorCollecton pastbalanceHave a badphone # /Transfer toAdmin WQPatient isover 85years oldSpousepre-reg'spatientPatientanswersphone inbathroomPt's b-dayis samemonth/dayas yours!Patientlives in astate otherthan OhioGet apaymentover $400UpdatestreetaddressCall fromInfusiondeptBrand newpatient /first apptin THNew L&Dcall within2 weeksof deliveryCall fromPhysicalTherapydept

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have an OON insurance
  2. Have to term out old and add new ins
  3. Call from Hand Rehab dept
  4. Call / transfer from Scheduling
  5. Patient goes by middle name
  6. Patient answers phone while driving
  7. Call from FMC/BN Clinic
  8. Expired Insurance card on Doc Table
  9. Interpreter call
  10. Pt answers phone and cant actually talk
  11. Former minor now their own guarantor
  12. Collect on past balance
  13. Have a bad phone # / Transfer to Admin WQ
  14. Patient is over 85 years old
  15. Spouse pre-reg's patient
  16. Patient answers phone in bathroom
  17. Pt's b-day is same month/day as yours!
  18. Patient lives in a state other than Ohio
  19. Get a payment over $400
  20. Update street address
  21. Call from Infusion dept
  22. Brand new patient / first appt in TH
  23. New L&D call within 2 weeks of delivery
  24. Call from Physical Therapy dept