Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt answers phone and cant actually talk
2. Have an OON insurance
3. Patient goes by middle name
4. Spouse pre-reg's patient
5. Interpreter call
6. Patient answers phone in bathroom
7. New L&D call within 2 weeks of delivery
8. Call from Physical Therapy dept
9. Get a payment over $400
10. Have a bad phone # / Transfer to Admin WQ
11. Call / transfer from Scheduling
12. Former minor now their own guarantor
13. Have to term out old and add new ins
14. Call from Hand Rehab dept
15. Patient is over 85 years old
16. Patient lives in a state other than Ohio
17. Expired Insurance card on Doc Table
18. Call from Infusion dept
19. Patient answers phone while driving
20. Pt's b-day is same month/day as yours!
21. Collect on past balance
22. Brand new patient / first appt in TH
23. Update street address
24. Call from FMC/BN Clinic