Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Have a bad phone # / Transfer to Admin WQ
2. Patient is over 85 years old
3. Call from Infusion dept
4. Call / transfer from Scheduling
5. Have an OON insurance
6. Patient answers phone while driving
7. Pt's b-day is same month/day as yours!
8. Call from FMC/BN Clinic
9. Call from Physical Therapy dept
10. Expired Insurance card on Doc Table
11. Patient answers phone in bathroom
12. Pt answers phone and cant actually talk
13. Call from Hand Rehab dept
14. New L&D call within 2 weeks of delivery
15. Brand new patient / first appt in TH
16. Spouse pre-reg's patient
17. Update street address
18. Patient lives in a state other than Ohio
19. Patient goes by middle name
20. Have to term out old and add new ins
21. Former minor now their own guarantor
22. Interpreter call
23. Collect on past balance
24. Get a payment over $400