Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Patient answers phone in bathroom
2. Spouse pre-reg's patient
3. Have to term out old and add new ins
4. Pt's b-day is same month/day as yours!
5. Patient answers phone while driving
6. Interpreter call
7. Update street address
8. Collect on past balance
9. Get a payment over $400
10. Call / transfer from Scheduling
11. New L&D call within 2 weeks of delivery
12. Call from FMC/BN Clinic
13. Have a bad phone # / Transfer to Admin WQ
14. Patient is over 85 years old
15. Call from Hand Rehab dept
16. Call from Infusion dept
17. Patient goes by middle name
18. Pt answers phone and cant actually talk
19. Have an OON insurance
20. Former minor now their own guarantor
21. Expired Insurance card on Doc Table
22. Brand new patient / first appt in TH
23. Patient lives in a state other than Ohio
24. Call from Physical Therapy dept