Have a badphone # /Transfer toAdmin WQCall fromPhysicalTherapydeptSpousepre-reg'spatientPt's b-dayis samemonth/dayas yours!Call /transferfromSchedulingCall fromInfusiondeptPt answersphone andcantactually talkExpiredInsurancecard onDoc TableHave anOONinsuranceGet apaymentover $400Patientgoes bymiddlenameCollecton pastbalanceHave toterm out oldand addnew insBrand newpatient /first apptin THPatientlives in astate otherthan OhioPatientanswersphone inbathroomPatientanswersphone whiledrivingUpdatestreetaddressNew L&Dcall within2 weeksof deliveryCall fromFMC/BNClinicFormerminor nowtheir ownguarantorPatient isover 85years oldCall fromHandRehabdeptInterpretercallHave a badphone # /Transfer toAdmin WQCall fromPhysicalTherapydeptSpousepre-reg'spatientPt's b-dayis samemonth/dayas yours!Call /transferfromSchedulingCall fromInfusiondeptPt answersphone andcantactually talkExpiredInsurancecard onDoc TableHave anOONinsuranceGet apaymentover $400Patientgoes bymiddlenameCollecton pastbalanceHave toterm out oldand addnew insBrand newpatient /first apptin THPatientlives in astate otherthan OhioPatientanswersphone inbathroomPatientanswersphone whiledrivingUpdatestreetaddressNew L&Dcall within2 weeksof deliveryCall fromFMC/BNClinicFormerminor nowtheir ownguarantorPatient isover 85years oldCall fromHandRehabdeptInterpretercall

Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a bad phone # / Transfer to Admin WQ
  2. Call from Physical Therapy dept
  3. Spouse pre-reg's patient
  4. Pt's b-day is same month/day as yours!
  5. Call / transfer from Scheduling
  6. Call from Infusion dept
  7. Pt answers phone and cant actually talk
  8. Expired Insurance card on Doc Table
  9. Have an OON insurance
  10. Get a payment over $400
  11. Patient goes by middle name
  12. Collect on past balance
  13. Have to term out old and add new ins
  14. Brand new patient / first appt in TH
  15. Patient lives in a state other than Ohio
  16. Patient answers phone in bathroom
  17. Patient answers phone while driving
  18. Update street address
  19. New L&D call within 2 weeks of delivery
  20. Call from FMC/BN Clinic
  21. Former minor now their own guarantor
  22. Patient is over 85 years old
  23. Call from Hand Rehab dept
  24. Interpreter call