Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt answers phone and cant actually talk
2. Update street address
3. Call from FMC/BN Clinic
4. Call / transfer from Scheduling
5. Pt's b-day is same month/day as yours!
6. New L&D call within 2 weeks of delivery
7. Get a payment over $400
8. Have to term out old and add new ins
9. Interpreter call
10. Call from Infusion dept
11. Have an OON insurance
12. Brand new patient / first appt in TH
13. Patient is over 85 years old
14. Call from Physical Therapy dept
15. Former minor now their own guarantor
16. Patient answers phone in bathroom
17. Call from Hand Rehab dept
18. Patient lives in a state other than Ohio
19. Patient goes by middle name
20. Have a bad phone # / Transfer to Admin WQ
21. Collect on past balance
22. Expired Insurance card on Doc Table
23. Patient answers phone while driving
24. Spouse pre-reg's patient