Service Access Week - Patient Encounter Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt's b-day is same month/day as yours!
2. Get a payment over $400
3. Call from FMC/BN Clinic
4. Expired Insurance card on Doc Table
5. Call from Hand Rehab dept
6. Call from Physical Therapy dept
7. Call / transfer from Scheduling
8. Interpreter call
9. Collect on past balance
10. Call from Infusion dept
11. Patient goes by middle name
12. Update street address
13. Patient answers phone while driving
14. Have an OON insurance
15. Patient answers phone in bathroom
16. Former minor now their own guarantor
17. Have to term out old and add new ins
18. Brand new patient / first appt in TH
19. Pt answers phone and cant actually talk
20. Patient lives in a state other than Ohio
21. Patient is over 85 years old
22. Spouse pre-reg's patient
23. Have a bad phone # / Transfer to Admin WQ
24. New L&D call within 2 weeks of delivery