Do aPPSRcheckTalk abouta positivefromyesterdayUsehumourwith aclientClear allnew claimassigns forthe weekReturn avoicemailRenamealldocumentsCompletespecialinvestigationquestionsLowerareserveSenda K4KUpdate thecustomisedpricingindicatorCompletea reviewactivityTake atransferCall athirdpartyAttendwrapupUseMotorcheckCompleteall FridaysactivitiesIncreaseareserveCheckthe ICRCheck inwith yourcheck ingroupCheckcover typeon apolicyPay acomplimentto a teammemberCompletealloverduesApprovea quoteChecka lossratioDo aPPSRcheckTalk abouta positivefromyesterdayUsehumourwith aclientClear allnew claimassigns forthe weekReturn avoicemailRenamealldocumentsCompletespecialinvestigationquestionsLowerareserveSenda K4KUpdate thecustomisedpricingindicatorCompletea reviewactivityTake atransferCall athirdpartyAttendwrapupUseMotorcheckCompleteall FridaysactivitiesIncreaseareserveCheckthe ICRCheck inwith yourcheck ingroupCheckcover typeon apolicyPay acomplimentto a teammemberCompletealloverduesApprovea quoteChecka lossratio

CLAIMS CONSULTANT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a PPSR check
  2. Talk about a positive from yesterday
  3. Use humour with a client
  4. Clear all new claim assigns for the week
  5. Return a voicemail
  6. Rename all documents
  7. Complete special investigation questions
  8. Lower a reserve
  9. Send a K4K
  10. Update the customised pricing indicator
  11. Complete a review activity
  12. Take a transfer
  13. Call a third party
  14. Attend wrap up
  15. Use Motorcheck
  16. Complete all Fridays activities
  17. Increase a reserve
  18. Check the ICR
  19. Check in with your check in group
  20. Check cover type on a policy
  21. Pay a compliment to a team member
  22. Complete all overdues
  23. Approve a quote
  24. Check a loss ratio