(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A customer says "Thank you"
You receive an email in ALL CAPS
You receive a case that is not in English
You escalate something to Tech
You're asked to delete someone's account... PERMANENTLY.
The queue hits 0!
You receive an email from Zander
You escalate something to billing
The queue hits higher than 300
You receive an email from a co-worker
A customer is frustrated by a automatic renewal
You receive a request for a receipt.
Here, have another free square.
You somehow have 4 emails in your SF inbox at once
Ian sits at his desk for a period longer than 20 minutes
Someone outside of the team posts (anything) in the #portland channel
You read the word "survey" in an email.
Ian @here's in the Children of the Corn-er channel
A customer says "One more question"
You organically receive a SPAM message in SF
The queue hits lower than 100
A non-qualifying customer requests a phone call via email