OpenRMA for aCo-workerKeepACTupdatedBe ontime toworkClose 5RMA'sduring theweekLearnsomethingnew abouta productSmileoften!UpdateBlueNotesMake aCo-workerlaughBe warmandenthusiasticon your callsOpen aNewAccountDon'tdistractpeopleRMA fromanOutboundcallOfferexchangeduring RMAcreationKeepwork areaorganizedCooperateand pitchin to helpClose anRMA without NoemiIM'ing youMake50CallsBeRespectfulto yoursurroundingco-workersWear yourAmpronixshirt everFridaySay thankyou to aCo-WorkerCreatea newcontactThank aTech forrepairingyour unitThank QCfor helpingyou withan RMAOpen 5RMA's(differentaccounts) adayOpenRMA for aCo-workerKeepACTupdatedBe ontime toworkClose 5RMA'sduring theweekLearnsomethingnew abouta productSmileoften!UpdateBlueNotesMake aCo-workerlaughBe warmandenthusiasticon your callsOpen aNewAccountDon'tdistractpeopleRMA fromanOutboundcallOfferexchangeduring RMAcreationKeepwork areaorganizedCooperateand pitchin to helpClose anRMA without NoemiIM'ing youMake50CallsBeRespectfulto yoursurroundingco-workersWear yourAmpronixshirt everFridaySay thankyou to aCo-WorkerCreatea newcontactThank aTech forrepairingyour unitThank QCfor helpingyou withan RMAOpen 5RMA's(differentaccounts) aday

Customer Service Reps - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open RMA for a Co-worker
  2. Keep ACT updated
  3. Be on time to work
  4. Close 5 RMA's during the week
  5. Learn something new about a product
  6. Smile often!
  7. Update Blue Notes
  8. Make a Co-worker laugh
  9. Be warm and enthusiastic on your calls
  10. Open a New Account
  11. Don't distract people
  12. RMA from an Outbound call
  13. Offer exchange during RMA creation
  14. Keep work area organized
  15. Cooperate and pitch in to help
  16. Close an RMA with out Noemi IM'ing you
  17. Make 50 Calls
  18. Be Respectful to your surrounding co-workers
  19. Wear your Ampronix shirt ever Friday
  20. Say thank you to a Co-Worker
  21. Create a new contact
  22. Thank a Tech for repairing your unit
  23. Thank QC for helping you with an RMA
  24. Open 5 RMA's (different accounts) a day