KeepACTupdatedDon'tdistractpeopleClose anRMA without NoemiIM'ing youCooperateand pitchin to helpOpenRMA for aCo-workerOpen aNewAccountBeRespectfulto yoursurroundingco-workersRMA fromanOutboundcallMake50CallsCreatea newcontactClose 5RMA'sduring theweekKeepwork areaorganizedThank QCfor helpingyou withan RMAWear yourAmpronixshirt everFridayBe warmandenthusiasticon your callsLearnsomethingnew abouta productMake aCo-workerlaughOfferexchangeduring RMAcreationOpen 5RMA's(differentaccounts) adayBe ontime toworkThank aTech forrepairingyour unitUpdateBlueNotesSay thankyou to aCo-WorkerSmileoften!KeepACTupdatedDon'tdistractpeopleClose anRMA without NoemiIM'ing youCooperateand pitchin to helpOpenRMA for aCo-workerOpen aNewAccountBeRespectfulto yoursurroundingco-workersRMA fromanOutboundcallMake50CallsCreatea newcontactClose 5RMA'sduring theweekKeepwork areaorganizedThank QCfor helpingyou withan RMAWear yourAmpronixshirt everFridayBe warmandenthusiasticon your callsLearnsomethingnew abouta productMake aCo-workerlaughOfferexchangeduring RMAcreationOpen 5RMA's(differentaccounts) adayBe ontime toworkThank aTech forrepairingyour unitUpdateBlueNotesSay thankyou to aCo-WorkerSmileoften!

Customer Service Reps - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Keep ACT updated
  2. Don't distract people
  3. Close an RMA with out Noemi IM'ing you
  4. Cooperate and pitch in to help
  5. Open RMA for a Co-worker
  6. Open a New Account
  7. Be Respectful to your surrounding co-workers
  8. RMA from an Outbound call
  9. Make 50 Calls
  10. Create a new contact
  11. Close 5 RMA's during the week
  12. Keep work area organized
  13. Thank QC for helping you with an RMA
  14. Wear your Ampronix shirt ever Friday
  15. Be warm and enthusiastic on your calls
  16. Learn something new about a product
  17. Make a Co-worker laugh
  18. Offer exchange during RMA creation
  19. Open 5 RMA's (different accounts) a day
  20. Be on time to work
  21. Thank a Tech for repairing your unit
  22. Update Blue Notes
  23. Say thank you to a Co-Worker
  24. Smile often!