FramingComplimentReceivedaHeads upNotEnough/Long WaitCashierErrorTransfer acaller toOnlineSuggestionGift CardCancelandReplaceReturned10voicemailsForwardedanemail toRiskCheckRequestStated thereturnpolicyPullRequestCouponGeneralInformationDYC/CYFReturnRefusedComplaintNoMeritRequestedTransactionDetailsDamaged/DefectiveEmployeeInteractionsReviewedPPMSec. APage 23RestroomsChristmasTreeFramingComplimentReceivedaHeads upNotEnough/Long WaitCashierErrorTransfer acaller toOnlineSuggestionGift CardCancelandReplaceReturned10voicemailsForwardedanemail toRiskCheckRequestStated thereturnpolicyPullRequestCouponGeneralInformationDYC/CYFReturnRefusedComplaintNoMeritRequestedTransactionDetailsDamaged/DefectiveEmployeeInteractionsReviewedPPMSec. APage 23RestroomsChristmasTree

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Framing
  2. Compliment
  3. Received a Heads up
  4. Not Enough/ Long Wait
  5. Cashier Error
  6. Transfer a caller to Online
  7. Suggestion
  8. Gift Card Cancel and Replace
  9. Returned 10 voicemails
  10. Forwarded an email to Risk
  11. Check Request
  12. Stated the return policy
  13. Pull Request
  14. Coupon
  15. General Information
  16. DYC/CYF
  17. Return Refused
  18. Complaint No Merit
  19. Requested Transaction Details
  20. Damaged/ Defective
  21. Employee Interactions
  22. Reviewed PPM Sec. A Page 23
  23. Restrooms
  24. Christmas Tree