RestroomsGift CardCancelandReplaceComplaintNoMeritGeneralInformationReviewedPPMSec. APage 23ReturnRefusedRequestedTransactionDetailsEmployeeInteractionsComplimentDamaged/DefectiveCouponStated thereturnpolicyCheckRequestDYC/CYFSuggestionChristmasTreeCashierErrorPullRequestFramingTransfer acaller toOnlineReceivedaHeads upForwardedanemail toRiskNotEnough/Long WaitReturned10voicemailsRestroomsGift CardCancelandReplaceComplaintNoMeritGeneralInformationReviewedPPMSec. APage 23ReturnRefusedRequestedTransactionDetailsEmployeeInteractionsComplimentDamaged/DefectiveCouponStated thereturnpolicyCheckRequestDYC/CYFSuggestionChristmasTreeCashierErrorPullRequestFramingTransfer acaller toOnlineReceivedaHeads upForwardedanemail toRiskNotEnough/Long WaitReturned10voicemails

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restrooms
  2. Gift Card Cancel and Replace
  3. Complaint No Merit
  4. General Information
  5. Reviewed PPM Sec. A Page 23
  6. Return Refused
  7. Requested Transaction Details
  8. Employee Interactions
  9. Compliment
  10. Damaged/ Defective
  11. Coupon
  12. Stated the return policy
  13. Check Request
  14. DYC/CYF
  15. Suggestion
  16. Christmas Tree
  17. Cashier Error
  18. Pull Request
  19. Framing
  20. Transfer a caller to Online
  21. Received a Heads up
  22. Forwarded an email to Risk
  23. Not Enough/ Long Wait
  24. Returned 10 voicemails