ReviewedPPMSec. APage 23Returned10voicemailsStated thereturnpolicyRestroomsEmployeeInteractionsFramingRequestedTransactionDetailsComplimentGeneralInformationCheckRequestChristmasTreeTransfer acaller toOnlineGift CardCancelandReplaceReceivedaHeads upCashierErrorForwardedanemail toRiskNotEnough/Long WaitDYC/CYFSuggestionCouponDamaged/DefectiveComplaintNoMeritReturnRefusedPullRequestReviewedPPMSec. APage 23Returned10voicemailsStated thereturnpolicyRestroomsEmployeeInteractionsFramingRequestedTransactionDetailsComplimentGeneralInformationCheckRequestChristmasTreeTransfer acaller toOnlineGift CardCancelandReplaceReceivedaHeads upCashierErrorForwardedanemail toRiskNotEnough/Long WaitDYC/CYFSuggestionCouponDamaged/DefectiveComplaintNoMeritReturnRefusedPullRequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed PPM Sec. A Page 23
  2. Returned 10 voicemails
  3. Stated the return policy
  4. Restrooms
  5. Employee Interactions
  6. Framing
  7. Requested Transaction Details
  8. Compliment
  9. General Information
  10. Check Request
  11. Christmas Tree
  12. Transfer a caller to Online
  13. Gift Card Cancel and Replace
  14. Received a Heads up
  15. Cashier Error
  16. Forwarded an email to Risk
  17. Not Enough/ Long Wait
  18. DYC/CYF
  19. Suggestion
  20. Coupon
  21. Damaged/ Defective
  22. Complaint No Merit
  23. Return Refused
  24. Pull Request