SuggestionGeneralInformationPullRequestReturned10voicemailsCashierErrorDamaged/DefectiveComplimentStated thereturnpolicyForwardedanemail toRiskFramingRestroomsNotEnough/Long WaitCheckRequestChristmasTreeReviewedPPMSec. APage 23Transfer acaller toOnlineReturnRefusedGift CardCancelandReplaceReceivedaHeads upComplaintNoMeritEmployeeInteractionsCouponRequestedTransactionDetailsDYC/CYFSuggestionGeneralInformationPullRequestReturned10voicemailsCashierErrorDamaged/DefectiveComplimentStated thereturnpolicyForwardedanemail toRiskFramingRestroomsNotEnough/Long WaitCheckRequestChristmasTreeReviewedPPMSec. APage 23Transfer acaller toOnlineReturnRefusedGift CardCancelandReplaceReceivedaHeads upComplaintNoMeritEmployeeInteractionsCouponRequestedTransactionDetailsDYC/CYF

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Suggestion
  2. General Information
  3. Pull Request
  4. Returned 10 voicemails
  5. Cashier Error
  6. Damaged/ Defective
  7. Compliment
  8. Stated the return policy
  9. Forwarded an email to Risk
  10. Framing
  11. Restrooms
  12. Not Enough/ Long Wait
  13. Check Request
  14. Christmas Tree
  15. Reviewed PPM Sec. A Page 23
  16. Transfer a caller to Online
  17. Return Refused
  18. Gift Card Cancel and Replace
  19. Received a Heads up
  20. Complaint No Merit
  21. Employee Interactions
  22. Coupon
  23. Requested Transaction Details
  24. DYC/CYF