GeneralInformationGift CardCancelandReplaceStated thereturnpolicyPullRequestCashierErrorReceivedaHeads upComplimentNotEnough/Long WaitDamaged/DefectiveRequestedTransactionDetailsChristmasTreeCheckRequestDYC/CYFRestroomsReturned10voicemailsForwardedanemail toRiskFramingTransfer acaller toOnlineReviewedPPMSec. APage 23ComplaintNoMeritSuggestionEmployeeInteractionsCouponReturnRefusedGeneralInformationGift CardCancelandReplaceStated thereturnpolicyPullRequestCashierErrorReceivedaHeads upComplimentNotEnough/Long WaitDamaged/DefectiveRequestedTransactionDetailsChristmasTreeCheckRequestDYC/CYFRestroomsReturned10voicemailsForwardedanemail toRiskFramingTransfer acaller toOnlineReviewedPPMSec. APage 23ComplaintNoMeritSuggestionEmployeeInteractionsCouponReturnRefused

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. General Information
  2. Gift Card Cancel and Replace
  3. Stated the return policy
  4. Pull Request
  5. Cashier Error
  6. Received a Heads up
  7. Compliment
  8. Not Enough/ Long Wait
  9. Damaged/ Defective
  10. Requested Transaction Details
  11. Christmas Tree
  12. Check Request
  13. DYC/CYF
  14. Restrooms
  15. Returned 10 voicemails
  16. Forwarded an email to Risk
  17. Framing
  18. Transfer a caller to Online
  19. Reviewed PPM Sec. A Page 23
  20. Complaint No Merit
  21. Suggestion
  22. Employee Interactions
  23. Coupon
  24. Return Refused