Returned10voicemailsComplaintNoMeritSuggestionGift CardCancelandReplaceChristmasTreeRestroomsPullRequestCouponFramingCashierErrorComplimentReviewedPPMSec. APage 23Transfer acaller toOnlineReceivedaHeads upReturnRefusedEmployeeInteractionsGeneralInformationRequestedTransactionDetailsForwardedanemail toRiskDamaged/DefectiveStated thereturnpolicyCheckRequestNotEnough/Long WaitDYC/CYFReturned10voicemailsComplaintNoMeritSuggestionGift CardCancelandReplaceChristmasTreeRestroomsPullRequestCouponFramingCashierErrorComplimentReviewedPPMSec. APage 23Transfer acaller toOnlineReceivedaHeads upReturnRefusedEmployeeInteractionsGeneralInformationRequestedTransactionDetailsForwardedanemail toRiskDamaged/DefectiveStated thereturnpolicyCheckRequestNotEnough/Long WaitDYC/CYF

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returned 10 voicemails
  2. Complaint No Merit
  3. Suggestion
  4. Gift Card Cancel and Replace
  5. Christmas Tree
  6. Restrooms
  7. Pull Request
  8. Coupon
  9. Framing
  10. Cashier Error
  11. Compliment
  12. Reviewed PPM Sec. A Page 23
  13. Transfer a caller to Online
  14. Received a Heads up
  15. Return Refused
  16. Employee Interactions
  17. General Information
  18. Requested Transaction Details
  19. Forwarded an email to Risk
  20. Damaged/ Defective
  21. Stated the return policy
  22. Check Request
  23. Not Enough/ Long Wait
  24. DYC/CYF