ComplaintNoMeritGift CardCancelandReplaceRequestedTransactionDetailsDamaged/DefectiveReviewedPPMSec. APage 23CouponCheckRequestReturned10voicemailsSuggestionRestroomsReturnRefusedPullRequestComplimentForwardedanemail toRiskGeneralInformationChristmasTreeDYC/CYFReceivedaHeads upEmployeeInteractionsStated thereturnpolicyNotEnough/Long WaitCashierErrorFramingTransfer acaller toOnlineComplaintNoMeritGift CardCancelandReplaceRequestedTransactionDetailsDamaged/DefectiveReviewedPPMSec. APage 23CouponCheckRequestReturned10voicemailsSuggestionRestroomsReturnRefusedPullRequestComplimentForwardedanemail toRiskGeneralInformationChristmasTreeDYC/CYFReceivedaHeads upEmployeeInteractionsStated thereturnpolicyNotEnough/Long WaitCashierErrorFramingTransfer acaller toOnline

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complaint No Merit
  2. Gift Card Cancel and Replace
  3. Requested Transaction Details
  4. Damaged/ Defective
  5. Reviewed PPM Sec. A Page 23
  6. Coupon
  7. Check Request
  8. Returned 10 voicemails
  9. Suggestion
  10. Restrooms
  11. Return Refused
  12. Pull Request
  13. Compliment
  14. Forwarded an email to Risk
  15. General Information
  16. Christmas Tree
  17. DYC/CYF
  18. Received a Heads up
  19. Employee Interactions
  20. Stated the return policy
  21. Not Enough/ Long Wait
  22. Cashier Error
  23. Framing
  24. Transfer a caller to Online