Damaged/DefectiveNotEnough/Long WaitGift CardCancelandReplaceReturnRefusedEmployeeInteractionsCheckRequestReturned10voicemailsComplimentStated thereturnpolicyRequestedTransactionDetailsRestroomsGeneralInformationDYC/CYFPullRequestCashierErrorSuggestionReviewedPPMSec. APage 23Forwardedanemail toRiskFramingTransfer acaller toOnlineComplaintNoMeritReceivedaHeads upChristmasTreeCouponDamaged/DefectiveNotEnough/Long WaitGift CardCancelandReplaceReturnRefusedEmployeeInteractionsCheckRequestReturned10voicemailsComplimentStated thereturnpolicyRequestedTransactionDetailsRestroomsGeneralInformationDYC/CYFPullRequestCashierErrorSuggestionReviewedPPMSec. APage 23Forwardedanemail toRiskFramingTransfer acaller toOnlineComplaintNoMeritReceivedaHeads upChristmasTreeCoupon

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Damaged/ Defective
  2. Not Enough/ Long Wait
  3. Gift Card Cancel and Replace
  4. Return Refused
  5. Employee Interactions
  6. Check Request
  7. Returned 10 voicemails
  8. Compliment
  9. Stated the return policy
  10. Requested Transaction Details
  11. Restrooms
  12. General Information
  13. DYC/CYF
  14. Pull Request
  15. Cashier Error
  16. Suggestion
  17. Reviewed PPM Sec. A Page 23
  18. Forwarded an email to Risk
  19. Framing
  20. Transfer a caller to Online
  21. Complaint No Merit
  22. Received a Heads up
  23. Christmas Tree
  24. Coupon