RequestAPRefundedUpdatedCBRAvoidedTransferwithin the1st 2 hoursProcessedanadjustmentSystemFailureCancelledServiceCustomerFailedAuthnctnCustomerrequestManagerHereonTimeSmoothcallRestoredSvc @n/cProvidedSSOPaymentover$200Routeto Z41TransferredCallRestored(PartialPmt Trial)Participatedin Pot LuckCollectedto a zerobalanceAccountat OCAManagerCallbackIratecustomerOpenedMYCSPUpdatedPasscodeClosed withValuedAddedStatementRequestAPRefundedUpdatedCBRAvoidedTransferwithin the1st 2 hoursProcessedanadjustmentSystemFailureCancelledServiceCustomerFailedAuthnctnCustomerrequestManagerHereonTimeSmoothcallRestoredSvc @n/cProvidedSSOPaymentover$200Routeto Z41TransferredCallRestored(PartialPmt Trial)Participatedin Pot LuckCollectedto a zerobalanceAccountat OCAManagerCallbackIratecustomerOpenedMYCSPUpdatedPasscodeClosed withValuedAddedStatement

Saturday BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request AP Refunded
  2. Updated CBR
  3. Avoided Transfer within the 1st 2 hours
  4. Processed an adjustment
  5. System Failure
  6. Cancelled Service
  7. Customer Failed Authnctn
  8. Customer request Manager
  9. Here on Time
  10. Smooth call
  11. Restored Svc @ n/c
  12. Provided SSO
  13. Payment over $200
  14. Route to Z41
  15. Transferred Call
  16. Restored (Partial Pmt Trial)
  17. Participated in Pot Luck
  18. Collected to a zero balance
  19. Account at OCA
  20. Manager Callback
  21. Irate customer
  22. Opened MYCSP
  23. Updated Passcode
  24. Closed with Valued Added Statement