UpdatedCBRRequestAPRefundedRouteto Z41ProcessedanadjustmentParticipatedin Pot LuckIratecustomerManagerCallbackAvoidedTransferwithin the1st 2 hoursCustomerFailedAuthnctnTransferredCallUpdatedPasscodeCancelledServiceCustomerrequestManagerPaymentover$200ProvidedSSORestoredSvc @n/cSmoothcallSystemFailureHereonTimeCollectedto a zerobalanceClosed withValuedAddedStatementAccountat OCARestored(PartialPmt Trial)OpenedMYCSPUpdatedCBRRequestAPRefundedRouteto Z41ProcessedanadjustmentParticipatedin Pot LuckIratecustomerManagerCallbackAvoidedTransferwithin the1st 2 hoursCustomerFailedAuthnctnTransferredCallUpdatedPasscodeCancelledServiceCustomerrequestManagerPaymentover$200ProvidedSSORestoredSvc @n/cSmoothcallSystemFailureHereonTimeCollectedto a zerobalanceClosed withValuedAddedStatementAccountat OCARestored(PartialPmt Trial)OpenedMYCSP

Saturday BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated CBR
  2. Request AP Refunded
  3. Route to Z41
  4. Processed an adjustment
  5. Participated in Pot Luck
  6. Irate customer
  7. Manager Callback
  8. Avoided Transfer within the 1st 2 hours
  9. Customer Failed Authnctn
  10. Transferred Call
  11. Updated Passcode
  12. Cancelled Service
  13. Customer request Manager
  14. Payment over $200
  15. Provided SSO
  16. Restored Svc @ n/c
  17. Smooth call
  18. System Failure
  19. Here on Time
  20. Collected to a zero balance
  21. Closed with Valued Added Statement
  22. Account at OCA
  23. Restored (Partial Pmt Trial)
  24. Opened MYCSP