use ashortcutupdatea caseput acall onholdcreatea quotelog acallview anactivitytimelinedo asmartholdcallenroll aparticipanttransfera callcreatea caseLook upan order inSalesforcetake apaymentmutea calllog acalldisconnecta callchangeyourphonestatusadd anIAFLook upan order inSalesforcechat withaparticipantedit anaccount/contactmake anoutboundphone callemailsomeoneupdatea casecreatea caseuse ashortcutupdatea caseput acall onholdcreatea quotelog acallview anactivitytimelinedo asmartholdcallenroll aparticipanttransfera callcreatea caseLook upan order inSalesforcetake apaymentmutea calllog acalldisconnecta callchangeyourphonestatusadd anIAFLook upan order inSalesforcechat withaparticipantedit anaccount/contactmake anoutboundphone callemailsomeoneupdatea casecreatea case

Salesforce Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. use a shortcut
  2. update a case
  3. put a call on hold
  4. create a quote
  5. log a call
  6. view an activity timeline
  7. do a smarthold call
  8. enroll a participant
  9. transfer a call
  10. create a case
  11. Look up an order in Salesforce
  12. take a payment
  13. mute a call
  14. log a call
  15. disconnect a call
  16. change your phone status
  17. add an IAF
  18. Look up an order in Salesforce
  19. chat with a participant
  20. edit an account/contact
  21. make an outbound phone call
  22. email someone
  23. update a case
  24. create a case