Look upan order inSalesforceput acall onholdenroll aparticipantview anactivitytimelinecreatea caseemailsomeonechat withaparticipantupdatea casetransfera calledit anaccount/contacttake apaymentdo asmartholdcalllog acalllog acallmake anoutboundphone calluse ashortcutdisconnecta callcreatea caseLook upan order inSalesforcecreatea quoteadd anIAFchangeyourphonestatusmutea callupdatea caseLook upan order inSalesforceput acall onholdenroll aparticipantview anactivitytimelinecreatea caseemailsomeonechat withaparticipantupdatea casetransfera calledit anaccount/contacttake apaymentdo asmartholdcalllog acalllog acallmake anoutboundphone calluse ashortcutdisconnecta callcreatea caseLook upan order inSalesforcecreatea quoteadd anIAFchangeyourphonestatusmutea callupdatea case

Salesforce Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Look up an order in Salesforce
  2. put a call on hold
  3. enroll a participant
  4. view an activity timeline
  5. create a case
  6. email someone
  7. chat with a participant
  8. update a case
  9. transfer a call
  10. edit an account/contact
  11. take a payment
  12. do a smarthold call
  13. log a call
  14. log a call
  15. make an outbound phone call
  16. use a shortcut
  17. disconnect a call
  18. create a case
  19. Look up an order in Salesforce
  20. create a quote
  21. add an IAF
  22. change your phone status
  23. mute a call
  24. update a case