put acall onholdmake anoutboundphone callchat withaparticipantcreatea casecreatea caselog acallmutea callemailsomeoneupdatea caseadd anIAFdisconnecta callLook upan order inSalesforceenroll aparticipantlog acalltake apaymenttransfera callchangeyourphonestatusview anactivitytimelineLook upan order inSalesforcecreatea quoteuse ashortcutdo asmartholdcalledit anaccount/contactupdatea caseput acall onholdmake anoutboundphone callchat withaparticipantcreatea casecreatea caselog acallmutea callemailsomeoneupdatea caseadd anIAFdisconnecta callLook upan order inSalesforceenroll aparticipantlog acalltake apaymenttransfera callchangeyourphonestatusview anactivitytimelineLook upan order inSalesforcecreatea quoteuse ashortcutdo asmartholdcalledit anaccount/contactupdatea case

Salesforce Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. put a call on hold
  2. make an outbound phone call
  3. chat with a participant
  4. create a case
  5. create a case
  6. log a call
  7. mute a call
  8. email someone
  9. update a case
  10. add an IAF
  11. disconnect a call
  12. Look up an order in Salesforce
  13. enroll a participant
  14. log a call
  15. take a payment
  16. transfer a call
  17. change your phone status
  18. view an activity timeline
  19. Look up an order in Salesforce
  20. create a quote
  21. use a shortcut
  22. do a smarthold call
  23. edit an account/contact
  24. update a case