Look upan order inSalesforcemake anoutboundphone calltransfera calladd anIAFlog acallemailsomeonetake apaymentcreatea quoteenroll aparticipantmutea callput acall onholdview anactivitytimelinedisconnecta callcreatea casechat withaparticipantchangeyourphonestatuslog acallupdatea caseLook upan order inSalesforcecreatea caseuse ashortcutedit anaccount/contactdo asmartholdcallupdatea caseLook upan order inSalesforcemake anoutboundphone calltransfera calladd anIAFlog acallemailsomeonetake apaymentcreatea quoteenroll aparticipantmutea callput acall onholdview anactivitytimelinedisconnecta callcreatea casechat withaparticipantchangeyourphonestatuslog acallupdatea caseLook upan order inSalesforcecreatea caseuse ashortcutedit anaccount/contactdo asmartholdcallupdatea case

Salesforce Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Look up an order in Salesforce
  2. make an outbound phone call
  3. transfer a call
  4. add an IAF
  5. log a call
  6. email someone
  7. take a payment
  8. create a quote
  9. enroll a participant
  10. mute a call
  11. put a call on hold
  12. view an activity timeline
  13. disconnect a call
  14. create a case
  15. chat with a participant
  16. change your phone status
  17. log a call
  18. update a case
  19. Look up an order in Salesforce
  20. create a case
  21. use a shortcut
  22. edit an account/contact
  23. do a smarthold call
  24. update a case