createa casechat withaparticipantput acall onholdview anactivitytimelineuse ashortcutupdatea caseemailsomeonedisconnecta callLook upan order inSalesforcechangeyourphonestatusupdatea casetransfera callcreatea quotelog acallmake anoutboundphone calldo asmartholdcalladd anIAFedit anaccount/contactcreatea caseLook upan order inSalesforcetake apaymentlog acallmutea callenroll aparticipantcreatea casechat withaparticipantput acall onholdview anactivitytimelineuse ashortcutupdatea caseemailsomeonedisconnecta callLook upan order inSalesforcechangeyourphonestatusupdatea casetransfera callcreatea quotelog acallmake anoutboundphone calldo asmartholdcalladd anIAFedit anaccount/contactcreatea caseLook upan order inSalesforcetake apaymentlog acallmutea callenroll aparticipant

Salesforce Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. create a case
  2. chat with a participant
  3. put a call on hold
  4. view an activity timeline
  5. use a shortcut
  6. update a case
  7. email someone
  8. disconnect a call
  9. Look up an order in Salesforce
  10. change your phone status
  11. update a case
  12. transfer a call
  13. create a quote
  14. log a call
  15. make an outbound phone call
  16. do a smarthold call
  17. add an IAF
  18. edit an account/contact
  19. create a case
  20. Look up an order in Salesforce
  21. take a payment
  22. log a call
  23. mute a call
  24. enroll a participant