Invite customer to sit w/ CSR to review their accounts Talk to a non- customer about a checking account Use 3 customers' names 3 times Action 3 RADAR prompts Take 1 credit card application Ask about weekend/vacation plans Send 2 Thank You cards to customers Learn Something New about a customer WOW! a customer* Enter a checking account referral Update a customer's contact information Spend 15 min doing Lobby Leadership Ask 3 customers to apply for a credit card Send a culture card to another employee Introduce yourself to a new customer Enter an ATM/Mobile deposit referral Give out 3 share the green flyers Talk about overdraft protection Warmly welcome 5 customers Use a key phrase with 3 customers** Give a prize to a customer wearing green Enter a direct deposit referral or print form Invite 3 customers back Explain funds availability Complement 4 customers Invite customer to sit w/ CSR to review their accounts Talk to a non- customer about a checking account Use 3 customers' names 3 times Action 3 RADAR prompts Take 1 credit card application Ask about weekend/vacation plans Send 2 Thank You cards to customers Learn Something New about a customer WOW! a customer* Enter a checking account referral Update a customer's contact information Spend 15 min doing Lobby Leadership Ask 3 customers to apply for a credit card Send a culture card to another employee Introduce yourself to a new customer Enter an ATM/Mobile deposit referral Give out 3 share the green flyers Talk about overdraft protection Warmly welcome 5 customers Use a key phrase with 3 customers** Give a prize to a customer wearing green Enter a direct deposit referral or print form Invite 3 customers back Explain funds availability Complement 4 customers
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Invite customer to sit w/ CSR to review their accounts
G-Talk to a non-customer about a checking account
B-Use 3 customers' names 3 times
I-Action 3 RADAR prompts
N-Take 1 credit card application
B-Ask about weekend/vacation plans
N-Send 2 Thank You cards to customers
I-Learn Something New about a customer
G-WOW! a customer*
N-Enter a checking account referral
N-Update a customer's contact information
O-Spend 15 min doing Lobby Leadership
I-Ask 3 customers to apply for a credit card
G-Send a culture card to another employee
B-Introduce yourself to a new customer
B-Enter an ATM/Mobile deposit referral
B-Give out 3 share the green flyers
O-Talk about overdraft protection
G-Warmly welcome 5 customers
I-Use a key phrase with 3 customers**
O-Give a prize to a customer wearing green
O-Enter a direct deposit referral or print form
I-Invite 3 customers back
I-Explain funds availability
N-Complement 4 customers