Warmly welcome 5 customers Talk about overdraft protection Use a key phrase with 3 customers** Update a customer's contact information Enter an ATM/Mobile deposit referral Send 2 Thank You cards to customers WOW! a customer* Invite customer to sit w/ CSR to review their accounts Learn Something New about a customer Enter a direct deposit referral or print form Give out 3 share the green flyers Ask about weekend/vacation plans Spend 15 min doing Lobby Leadership Give a prize to a customer wearing green Take 1 credit card application Invite 3 customers back Enter a checking account referral Ask 3 customers to apply for a credit card Complement 4 customers Introduce yourself to a new customer Talk to a non- customer about a checking account Use 3 customers' names 3 times Explain funds availability Send a culture card to another employee Action 3 RADAR prompts Warmly welcome 5 customers Talk about overdraft protection Use a key phrase with 3 customers** Update a customer's contact information Enter an ATM/Mobile deposit referral Send 2 Thank You cards to customers WOW! a customer* Invite customer to sit w/ CSR to review their accounts Learn Something New about a customer Enter a direct deposit referral or print form Give out 3 share the green flyers Ask about weekend/vacation plans Spend 15 min doing Lobby Leadership Give a prize to a customer wearing green Take 1 credit card application Invite 3 customers back Enter a checking account referral Ask 3 customers to apply for a credit card Complement 4 customers Introduce yourself to a new customer Talk to a non- customer about a checking account Use 3 customers' names 3 times Explain funds availability Send a culture card to another employee Action 3 RADAR prompts
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Warmly welcome 5 customers
O-Talk about overdraft protection
I-Use a key phrase with 3 customers**
N-Update a customer's contact information
B-Enter an ATM/Mobile deposit referral
N-Send 2 Thank You cards to customers
G-WOW! a customer*
G-Invite customer to sit w/ CSR to review their accounts
I-Learn Something New about a customer
O-Enter a direct deposit referral or print form
B-Give out 3 share the green flyers
B-Ask about weekend/vacation plans
O-Spend 15 min doing Lobby Leadership
O-Give a prize to a customer wearing green
N-Take 1 credit card application
I-Invite 3 customers back
N-Enter a checking account referral
I-Ask 3 customers to apply for a credit card
N-Complement 4 customers
B-Introduce yourself to a new customer
G-Talk to a non-customer about a checking account
B-Use 3 customers' names 3 times
I-Explain funds availability
G-Send a culture card to another employee
I-Action 3 RADAR prompts