Take 1 credit card application Explain funds availability Update a customer's contact information Invite customer to sit w/ CSR to review their accounts Ask about weekend/vacation plans Talk to a non- customer about a checking account Send 2 Thank You cards to customers Invite 3 customers back Ask 3 customers to apply for a credit card Enter a direct deposit referral or print form Give a prize to a customer wearing green Complement 4 customers Enter an ATM/Mobile deposit referral Use 3 customers' names 3 times Action 3 RADAR prompts Spend 15 min doing Lobby Leadership Talk about overdraft protection Introduce yourself to a new customer Learn Something New about a customer Enter a checking account referral Give out 3 share the green flyers Warmly welcome 5 customers Use a key phrase with 3 customers** Send a culture card to another employee WOW! a customer* Take 1 credit card application Explain funds availability Update a customer's contact information Invite customer to sit w/ CSR to review their accounts Ask about weekend/vacation plans Talk to a non- customer about a checking account Send 2 Thank You cards to customers Invite 3 customers back Ask 3 customers to apply for a credit card Enter a direct deposit referral or print form Give a prize to a customer wearing green Complement 4 customers Enter an ATM/Mobile deposit referral Use 3 customers' names 3 times Action 3 RADAR prompts Spend 15 min doing Lobby Leadership Talk about overdraft protection Introduce yourself to a new customer Learn Something New about a customer Enter a checking account referral Give out 3 share the green flyers Warmly welcome 5 customers Use a key phrase with 3 customers** Send a culture card to another employee WOW! a customer*
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Take 1 credit card application
I-Explain funds availability
N-Update a customer's contact information
G-Invite customer to sit w/ CSR to review their accounts
B-Ask about weekend/vacation plans
G-Talk to a non-customer about a checking account
N-Send 2 Thank You cards to customers
I-Invite 3 customers back
I-Ask 3 customers to apply for a credit card
O-Enter a direct deposit referral or print form
O-Give a prize to a customer wearing green
N-Complement 4 customers
B-Enter an ATM/Mobile deposit referral
B-Use 3 customers' names 3 times
I-Action 3 RADAR prompts
O-Spend 15 min doing Lobby Leadership
O-Talk about overdraft protection
B-Introduce yourself to a new customer
I-Learn Something New about a customer
N-Enter a checking account referral
B-Give out 3 share the green flyers
G-Warmly welcome 5 customers
I-Use a key phrase with 3 customers**
G-Send a culture card to another employee
G-WOW! a customer*