(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-Talk about overdraft protection
N-Enter a checking account referral
G-Warmly welcome 5 customers
G-WOW! a customer*
I-Explain funds availability
O-Spend 15 min doing Lobby Leadership
G-Send a culture card to another employee
I-Use a key phrase with 3 customers**
I-Learn Something New about a customer
B-Introduce yourself to a new customer
I-Invite 3 customers back
B-Use 3 customers' names 3 times
G-Invite customer to sit w/ CSR to review their accounts