Talk to a non- customer about a checking account Explain funds availability Complement 4 customers Use a key phrase with 3 customers** Use 3 customers' names 3 times Enter a direct deposit referral or print form Send 2 Thank You cards to customers WOW! a customer* Invite customer to sit w/ CSR to review their accounts Take 1 credit card application Update a customer's contact information Send a culture card to another employee Enter a checking account referral Give out 3 share the green flyers Enter an ATM/Mobile deposit referral Give a prize to a customer wearing green Ask about weekend/vacation plans Spend 15 min doing Lobby Leadership Learn Something New about a customer Invite 3 customers back Introduce yourself to a new customer Warmly welcome 5 customers Ask 3 customers to apply for a credit card Action 3 RADAR prompts Talk about overdraft protection Talk to a non- customer about a checking account Explain funds availability Complement 4 customers Use a key phrase with 3 customers** Use 3 customers' names 3 times Enter a direct deposit referral or print form Send 2 Thank You cards to customers WOW! a customer* Invite customer to sit w/ CSR to review their accounts Take 1 credit card application Update a customer's contact information Send a culture card to another employee Enter a checking account referral Give out 3 share the green flyers Enter an ATM/Mobile deposit referral Give a prize to a customer wearing green Ask about weekend/vacation plans Spend 15 min doing Lobby Leadership Learn Something New about a customer Invite 3 customers back Introduce yourself to a new customer Warmly welcome 5 customers Ask 3 customers to apply for a credit card Action 3 RADAR prompts Talk about overdraft protection
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Talk to a non-customer about a checking account
I-Explain funds availability
N-Complement 4 customers
I-Use a key phrase with 3 customers**
B-Use 3 customers' names 3 times
O-Enter a direct deposit referral or print form
N-Send 2 Thank You cards to customers
G-WOW! a customer*
G-Invite customer to sit w/ CSR to review their accounts
N-Take 1 credit card application
N-Update a customer's contact information
G-Send a culture card to another employee
N-Enter a checking account referral
B-Give out 3 share the green flyers
B-Enter an ATM/Mobile deposit referral
O-Give a prize to a customer wearing green
B-Ask about weekend/vacation plans
O-Spend 15 min doing Lobby Leadership
I-Learn Something New about a customer
I-Invite 3 customers back
B-Introduce yourself to a new customer
G-Warmly welcome 5 customers
I-Ask 3 customers to apply for a credit card
I-Action 3 RADAR prompts
O-Talk about overdraft protection