(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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The SITE GOES DOWN
You receive a SPAM message in Salesforce.
A customer says "Thank you"
The queue hits higher than 300
You're asked to delete someone's account... PERMANENTLY.
Here, have another free square.
Salesforce crashes mid-email and you lose your message.
Your customer refers to their survey as a "questionnaire".
The queue hits 0!
You escalate something to Tech
The queue hits lower than 100
You receive a request for a receipt.
You somehow have 4 emails in your SF inbox at once
You escalate something to billing
There are reported issues with the site
A customer is frustrated by a automatic renewal
The word "erroneous" is used in an email you receive.
A customer says "One more question"
A customer addresses you with a misspelled/misinterpreted name
You receive an email from someone called Robert
You receive an email from someone called Amanda
You receive a case that is not in English
You receive an email in ALL CAPS
A non-qualifying customer requests a phone call via email
