(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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The SITE GOES DOWN
Salesforce crashes mid-email and you lose your message.
The word "erroneous" is used in an email you receive.
You receive an email from someone called Amanda
The queue hits 0!
You're asked to delete someone's account... PERMANENTLY.
You receive an email from someone called Robert
A customer says "Thank you"
The queue hits lower than 100
There are reported issues with the site
The queue hits higher than 300
You receive a SPAM message in Salesforce.
A customer addresses you with a misspelled/misinterpreted name
Here, have another free square.
You receive a request for a receipt.
You receive a case that is not in English
You escalate something to billing
You receive an email in ALL CAPS
You escalate something to Tech
A non-qualifying customer requests a phone call via email
Your customer refers to their survey as a "questionnaire".
You somehow have 4 emails in your SF inbox at once
