(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Salesforce crashes mid-email and you lose your message.
You're asked to delete someone's account... PERMANENTLY.
Here, have another free square.
There are reported issues with the site
You receive a case that is not in English
A customer says "Thank you"
You receive an email in ALL CAPS
Your customer refers to their survey as a "questionnaire".
A non-qualifying customer requests a phone call via email
You receive a request for a receipt.
You somehow have 4 emails in your SF inbox at once
The queue hits lower than 100
The word "erroneous" is used in an email you receive.
The SITE GOES DOWN
You receive an email from someone called Robert
You escalate something to billing
A customer says "One more question"
You receive an email from someone called Amanda
You escalate something to Tech
A customer addresses you with a misspelled/misinterpreted name