(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You're asked to delete someone's account... PERMANENTLY.
A non-qualifying customer requests a phone call via email
A customer addresses you with a misspelled/misinterpreted name
The SITE GOES DOWN
You somehow have 4 emails in your SF inbox at once
A customer is frustrated by a automatic renewal
You escalate something to billing
The queue hits higher than 300
A customer says "Thank you"
You receive an email from someone called Robert
You receive an email in ALL CAPS
The word "erroneous" is used in an email you receive.
You receive a SPAM message in Salesforce.
The queue hits lower than 100
Here, have another free square.
The queue hits 0!
You receive a request for a receipt.
You receive a case that is not in English
You escalate something to Tech
You receive an email from someone called Amanda
A customer says "One more question"
There are reported issues with the site
Salesforce crashes mid-email and you lose your message.
Your customer refers to their survey as a "questionnaire".