(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You receive an email from someone called Amanda
You receive a request for a receipt.
Here, have another free square.
You receive an email from someone called Robert
A customer addresses you with a misspelled/misinterpreted name
The queue hits higher than 300
Salesforce crashes mid-email and you lose your message.
You escalate something to Tech
You receive a SPAM message in Salesforce.
A non-qualifying customer requests a phone call via email
You receive a case that is not in English
A customer says "One more question"
You escalate something to billing
You're asked to delete someone's account... PERMANENTLY.
You receive an email in ALL CAPS
Your customer refers to their survey as a "questionnaire".
A customer is frustrated by a automatic renewal
A customer says "Thank you"
The word "erroneous" is used in an email you receive.
The queue hits lower than 100
There are reported issues with the site
You somehow have 4 emails in your SF inbox at once
