(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You escalate something to Tech
You somehow have 4 emails in your SF inbox at once
A customer is frustrated by a automatic renewal
You're asked to delete someone's account... PERMANENTLY.
You receive a case that is not in English
The SITE GOES DOWN
You escalate something to billing
A customer addresses you with a misspelled/misinterpreted name
A non-qualifying customer requests a phone call via email
You receive a SPAM message in Salesforce.
The queue hits higher than 300
A customer says "One more question"
Salesforce crashes mid-email and you lose your message.
You receive an email from someone called Amanda
The queue hits 0!
The word "erroneous" is used in an email you receive.
Your customer refers to their survey as a "questionnaire".