(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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The queue hits lower than 100
A customer says "One more question"
There are reported issues with the site
A non-qualifying customer requests a phone call via email
The queue hits 0!
A customer addresses you with a misspelled/misinterpreted name
You're asked to delete someone's account... PERMANENTLY.
Salesforce crashes mid-email and you lose your message.
The SITE GOES DOWN
The word "erroneous" is used in an email you receive.
You receive a request for a receipt.
You receive a case that is not in English
You escalate something to billing
A customer is frustrated by a automatic renewal
The queue hits higher than 300
You somehow have 4 emails in your SF inbox at once
You receive a SPAM message in Salesforce.
You receive an email from someone called Robert
You escalate something to Tech
Your customer refers to their survey as a "questionnaire".