Take alunchbreakSay helloto acoworkerFile 10FNOLSFileaccidentsceneSpeakwithmedicalproviderExplainselfservice toPHEscalationcall tomanagerTalk to arep from arepairshopGive outmanagerinfoWCT toadjusterProvidedeductibleinformationAttorneyfiledclaim10 calls ina row withno ACWFile adeer hitclaimFNOL,accidentin parkinglotSet uppost-FNOLrentalSet upOYSreferralWearingRedSendgeneralreminderactivityTransfertoSafeliteFNOL forrear endaccidentFile claimon anIowapolicyVerifypolicy fora policeofficerEscalationcall tomanagerTake alunchbreakSay helloto acoworkerFile 10FNOLSFileaccidentsceneSpeakwithmedicalproviderExplainselfservice toPHEscalationcall tomanagerTalk to arep from arepairshopGive outmanagerinfoWCT toadjusterProvidedeductibleinformationAttorneyfiledclaim10 calls ina row withno ACWFile adeer hitclaimFNOL,accidentin parkinglotSet uppost-FNOLrentalSet upOYSreferralWearingRedSendgeneralreminderactivityTransfertoSafeliteFNOL forrear endaccidentFile claimon anIowapolicyVerifypolicy fora policeofficerEscalationcall tomanager

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a lunch break
  2. Say hello to a coworker
  3. File 10 FNOLS
  4. File accident scene
  5. Speak with medical provider
  6. Explain self service to PH
  7. Escalation call to manager
  8. Talk to a rep from a repair shop
  9. Give out manager info
  10. WCT to adjuster
  11. Provide deductible information
  12. Attorney filed claim
  13. 10 calls in a row with no ACW
  14. File a deer hit claim
  15. FNOL, accident in parking lot
  16. Set up post-FNOL rental
  17. Set up OYS referral
  18. Wearing Red
  19. Send general reminder activity
  20. Transfer to Safelite
  21. FNOL for rear end accident
  22. File claim on an Iowa policy
  23. Verify policy for a police officer
  24. Escalation call to manager