Set uppost-FNOLrentalGive outmanagerinfoWCT toadjusterFNOL forrear endaccidentFile claimon anIowapolicyFNOL,accidentin parkinglotFile 10FNOLSTransfertoSafeliteTake alunchbreakProvidedeductibleinformationSay helloto acoworkerSpeakwithmedicalproviderWearingRedVerifypolicy fora policeofficerFile adeer hitclaimFileaccidentsceneExplainselfservice toPHAttorneyfiledclaimSendgeneralreminderactivityEscalationcall tomanager10 calls ina row withno ACWTalk to arep from arepairshopSet upOYSreferralEscalationcall tomanagerSet uppost-FNOLrentalGive outmanagerinfoWCT toadjusterFNOL forrear endaccidentFile claimon anIowapolicyFNOL,accidentin parkinglotFile 10FNOLSTransfertoSafeliteTake alunchbreakProvidedeductibleinformationSay helloto acoworkerSpeakwithmedicalproviderWearingRedVerifypolicy fora policeofficerFile adeer hitclaimFileaccidentsceneExplainselfservice toPHAttorneyfiledclaimSendgeneralreminderactivityEscalationcall tomanager10 calls ina row withno ACWTalk to arep from arepairshopSet upOYSreferralEscalationcall tomanager

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up post-FNOL rental
  2. Give out manager info
  3. WCT to adjuster
  4. FNOL for rear end accident
  5. File claim on an Iowa policy
  6. FNOL, accident in parking lot
  7. File 10 FNOLS
  8. Transfer to Safelite
  9. Take a lunch break
  10. Provide deductible information
  11. Say hello to a coworker
  12. Speak with medical provider
  13. Wearing Red
  14. Verify policy for a police officer
  15. File a deer hit claim
  16. File accident scene
  17. Explain self service to PH
  18. Attorney filed claim
  19. Send general reminder activity
  20. Escalation call to manager
  21. 10 calls in a row with no ACW
  22. Talk to a rep from a repair shop
  23. Set up OYS referral
  24. Escalation call to manager