File claimon anIowapolicyFile 10FNOLSEscalationcall tomanagerWearingRedTake alunchbreakVerifypolicy fora policeofficerFileaccidentsceneEscalationcall tomanager10 calls ina row withno ACWSendgeneralreminderactivityFNOL forrear endaccidentGive outmanagerinfoSet uppost-FNOLrentalTransfertoSafeliteFNOL,accidentin parkinglotSet upOYSreferralExplainselfservice toPHFile adeer hitclaimAttorneyfiledclaimSay helloto acoworkerWCT toadjusterTalk to arep from arepairshopSpeakwithmedicalproviderProvidedeductibleinformationFile claimon anIowapolicyFile 10FNOLSEscalationcall tomanagerWearingRedTake alunchbreakVerifypolicy fora policeofficerFileaccidentsceneEscalationcall tomanager10 calls ina row withno ACWSendgeneralreminderactivityFNOL forrear endaccidentGive outmanagerinfoSet uppost-FNOLrentalTransfertoSafeliteFNOL,accidentin parkinglotSet upOYSreferralExplainselfservice toPHFile adeer hitclaimAttorneyfiledclaimSay helloto acoworkerWCT toadjusterTalk to arep from arepairshopSpeakwithmedicalproviderProvidedeductibleinformation

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. File claim on an Iowa policy
  2. File 10 FNOLS
  3. Escalation call to manager
  4. Wearing Red
  5. Take a lunch break
  6. Verify policy for a police officer
  7. File accident scene
  8. Escalation call to manager
  9. 10 calls in a row with no ACW
  10. Send general reminder activity
  11. FNOL for rear end accident
  12. Give out manager info
  13. Set up post-FNOL rental
  14. Transfer to Safelite
  15. FNOL, accident in parking lot
  16. Set up OYS referral
  17. Explain self service to PH
  18. File a deer hit claim
  19. Attorney filed claim
  20. Say hello to a coworker
  21. WCT to adjuster
  22. Talk to a rep from a repair shop
  23. Speak with medical provider
  24. Provide deductible information