TransfertoSafeliteFile adeer hitclaimEscalationcall tomanagerSay helloto acoworkerFile 10FNOLSTake alunchbreakFileaccidentsceneFNOL,accidentin parkinglotVerifypolicy fora policeofficer10 calls ina row withno ACWGive outmanagerinfoSet uppost-FNOLrentalSendgeneralreminderactivityTalk to arep from arepairshopSet upOYSreferralSpeakwithmedicalproviderFile claimon anIowapolicyEscalationcall tomanagerWearingRedExplainselfservice toPHFNOL forrear endaccidentAttorneyfiledclaimWCT toadjusterProvidedeductibleinformationTransfertoSafeliteFile adeer hitclaimEscalationcall tomanagerSay helloto acoworkerFile 10FNOLSTake alunchbreakFileaccidentsceneFNOL,accidentin parkinglotVerifypolicy fora policeofficer10 calls ina row withno ACWGive outmanagerinfoSet uppost-FNOLrentalSendgeneralreminderactivityTalk to arep from arepairshopSet upOYSreferralSpeakwithmedicalproviderFile claimon anIowapolicyEscalationcall tomanagerWearingRedExplainselfservice toPHFNOL forrear endaccidentAttorneyfiledclaimWCT toadjusterProvidedeductibleinformation

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Safelite
  2. File a deer hit claim
  3. Escalation call to manager
  4. Say hello to a coworker
  5. File 10 FNOLS
  6. Take a lunch break
  7. File accident scene
  8. FNOL, accident in parking lot
  9. Verify policy for a police officer
  10. 10 calls in a row with no ACW
  11. Give out manager info
  12. Set up post-FNOL rental
  13. Send general reminder activity
  14. Talk to a rep from a repair shop
  15. Set up OYS referral
  16. Speak with medical provider
  17. File claim on an Iowa policy
  18. Escalation call to manager
  19. Wearing Red
  20. Explain self service to PH
  21. FNOL for rear end accident
  22. Attorney filed claim
  23. WCT to adjuster
  24. Provide deductible information