SendgeneralreminderactivityFileaccidentsceneSpeakwithmedicalproviderWCT toadjusterExplainselfservice toPHSet upOYSreferral10 calls ina row withno ACWAttorneyfiledclaimFile claimon anIowapolicyWearingRedFile adeer hitclaimTalk to arep from arepairshopVerifypolicy fora policeofficerEscalationcall tomanagerFile 10FNOLSFNOL,accidentin parkinglotEscalationcall tomanagerSay helloto acoworkerFNOL forrear endaccidentProvidedeductibleinformationTake alunchbreakTransfertoSafeliteGive outmanagerinfoSet uppost-FNOLrentalSendgeneralreminderactivityFileaccidentsceneSpeakwithmedicalproviderWCT toadjusterExplainselfservice toPHSet upOYSreferral10 calls ina row withno ACWAttorneyfiledclaimFile claimon anIowapolicyWearingRedFile adeer hitclaimTalk to arep from arepairshopVerifypolicy fora policeofficerEscalationcall tomanagerFile 10FNOLSFNOL,accidentin parkinglotEscalationcall tomanagerSay helloto acoworkerFNOL forrear endaccidentProvidedeductibleinformationTake alunchbreakTransfertoSafeliteGive outmanagerinfoSet uppost-FNOLrental

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send general reminder activity
  2. File accident scene
  3. Speak with medical provider
  4. WCT to adjuster
  5. Explain self service to PH
  6. Set up OYS referral
  7. 10 calls in a row with no ACW
  8. Attorney filed claim
  9. File claim on an Iowa policy
  10. Wearing Red
  11. File a deer hit claim
  12. Talk to a rep from a repair shop
  13. Verify policy for a police officer
  14. Escalation call to manager
  15. File 10 FNOLS
  16. FNOL, accident in parking lot
  17. Escalation call to manager
  18. Say hello to a coworker
  19. FNOL for rear end accident
  20. Provide deductible information
  21. Take a lunch break
  22. Transfer to Safelite
  23. Give out manager info
  24. Set up post-FNOL rental