FNOL,accidentin parkinglotVerifypolicy fora policeofficerSet upOYSreferralExplainselfservice toPHGive outmanagerinfoSendgeneralreminderactivityEscalationcall tomanagerWearingRedProvidedeductibleinformationAttorneyfiledclaimFile claimon anIowapolicySay helloto acoworkerTalk to arep from arepairshopFile 10FNOLSFile adeer hitclaimFileaccidentsceneEscalationcall tomanagerTransfertoSafeliteFNOL forrear endaccident10 calls ina row withno ACWSet uppost-FNOLrentalSpeakwithmedicalproviderWCT toadjusterTake alunchbreakFNOL,accidentin parkinglotVerifypolicy fora policeofficerSet upOYSreferralExplainselfservice toPHGive outmanagerinfoSendgeneralreminderactivityEscalationcall tomanagerWearingRedProvidedeductibleinformationAttorneyfiledclaimFile claimon anIowapolicySay helloto acoworkerTalk to arep from arepairshopFile 10FNOLSFile adeer hitclaimFileaccidentsceneEscalationcall tomanagerTransfertoSafeliteFNOL forrear endaccident10 calls ina row withno ACWSet uppost-FNOLrentalSpeakwithmedicalproviderWCT toadjusterTake alunchbreak

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FNOL, accident in parking lot
  2. Verify policy for a police officer
  3. Set up OYS referral
  4. Explain self service to PH
  5. Give out manager info
  6. Send general reminder activity
  7. Escalation call to manager
  8. Wearing Red
  9. Provide deductible information
  10. Attorney filed claim
  11. File claim on an Iowa policy
  12. Say hello to a coworker
  13. Talk to a rep from a repair shop
  14. File 10 FNOLS
  15. File a deer hit claim
  16. File accident scene
  17. Escalation call to manager
  18. Transfer to Safelite
  19. FNOL for rear end accident
  20. 10 calls in a row with no ACW
  21. Set up post-FNOL rental
  22. Speak with medical provider
  23. WCT to adjuster
  24. Take a lunch break