Escalationcall tomanagerSay helloto acoworkerTalk to arep from arepairshopAttorneyfiledclaimProvidedeductibleinformationFile claimon anIowapolicyTransfertoSafeliteWearingRedSpeakwithmedicalproviderSet uppost-FNOLrentalFNOL forrear endaccidentFNOL,accidentin parkinglotSet upOYSreferralWCT toadjusterExplainselfservice toPH10 calls ina row withno ACWSendgeneralreminderactivityGive outmanagerinfoFile 10FNOLSFile adeer hitclaimEscalationcall tomanagerVerifypolicy fora policeofficerTake alunchbreakFileaccidentsceneEscalationcall tomanagerSay helloto acoworkerTalk to arep from arepairshopAttorneyfiledclaimProvidedeductibleinformationFile claimon anIowapolicyTransfertoSafeliteWearingRedSpeakwithmedicalproviderSet uppost-FNOLrentalFNOL forrear endaccidentFNOL,accidentin parkinglotSet upOYSreferralWCT toadjusterExplainselfservice toPH10 calls ina row withno ACWSendgeneralreminderactivityGive outmanagerinfoFile 10FNOLSFile adeer hitclaimEscalationcall tomanagerVerifypolicy fora policeofficerTake alunchbreakFileaccidentscene

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation call to manager
  2. Say hello to a coworker
  3. Talk to a rep from a repair shop
  4. Attorney filed claim
  5. Provide deductible information
  6. File claim on an Iowa policy
  7. Transfer to Safelite
  8. Wearing Red
  9. Speak with medical provider
  10. Set up post-FNOL rental
  11. FNOL for rear end accident
  12. FNOL, accident in parking lot
  13. Set up OYS referral
  14. WCT to adjuster
  15. Explain self service to PH
  16. 10 calls in a row with no ACW
  17. Send general reminder activity
  18. Give out manager info
  19. File 10 FNOLS
  20. File a deer hit claim
  21. Escalation call to manager
  22. Verify policy for a police officer
  23. Take a lunch break
  24. File accident scene