asked drill down questions landed order while on the phone offered expedited shipping Asked "when do you need this?" addressed by name at end of call asked for order used "can-do" language gave availability without location asked when to follow up confirmed customer information confirmed all needs at start of call mentioned Website recapped offered alternative offered complex fab said thanks at end of call used the proper greeting asked for order avoids long periods of silence offered simple cutting customer didn't need to repeat addressed by name asked when to follow up asked "anything else" at end of call asked drill down questions landed order while on the phone offered expedited shipping Asked "when do you need this?" addressed by name at end of call asked for order used "can-do" language gave availability without location asked when to follow up confirmed customer information confirmed all needs at start of call mentioned Website recapped offered alternative offered complex fab said thanks at end of call used the proper greeting asked for order avoids long periods of silence offered simple cutting customer didn't need to repeat addressed by name asked when to follow up asked "anything else" at end of call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
asked drill down questions
landed
order while
on the
phone
offered expedited shipping
Asked "when do you need
this?"
addressed
by name at
end of call
asked for order
used "can-do"
language
gave availability
without
location
asked
when to
follow up
confirmed customer information
confirmed all needs at start of call
mentioned
Website
recapped
offered alternative
offered
complex
fab
said
thanks at
end of
call
used the proper greeting
asked
for order
avoids long periods of silence
offered simple
cutting
customer didn't need to repeat
addressed
by
name
asked when
to follow
up
asked
"anything
else" at end
of call