offered alternative used the proper greeting Asked "when do you need this?" confirmed all needs at start of call gave availability without location asked for order asked when to follow up avoids long periods of silence recapped asked for order asked when to follow up landed order while on the phone addressed by name asked "anything else" at end of call offered complex fab addressed by name at end of call used "can-do" language asked drill down questions customer didn't need to repeat said thanks at end of call offered expedited shipping confirmed customer information mentioned Website offered simple cutting offered alternative used the proper greeting Asked "when do you need this?" confirmed all needs at start of call gave availability without location asked for order asked when to follow up avoids long periods of silence recapped asked for order asked when to follow up landed order while on the phone addressed by name asked "anything else" at end of call offered complex fab addressed by name at end of call used "can-do" language asked drill down questions customer didn't need to repeat said thanks at end of call offered expedited shipping confirmed customer information mentioned Website offered simple cutting
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
offered alternative
used the proper greeting
Asked "when do you need
this?"
confirmed all needs at start of call
gave availability
without
location
asked
for order
asked when
to follow
up
avoids long periods of silence
recapped
asked for order
asked
when to
follow up
landed
order while
on the
phone
addressed
by
name
asked
"anything
else" at end
of call
offered
complex
fab
addressed
by name at
end of call
used "can-do"
language
asked drill down questions
customer didn't need to repeat
said
thanks at
end of
call
offered expedited shipping
confirmed customer information
mentioned
Website
offered simple
cutting