asked when to follow up Asked "when do you need this?" confirmed all needs at start of call offered complex fab asked for order landed order while on the phone confirmed customer information addressed by name at end of call used "can-do" language asked "anything else" at end of call offered expedited shipping used the proper greeting asked drill down questions said thanks at end of call offered simple cutting customer didn't need to repeat gave availability without location recapped addressed by name offered alternative mentioned Website avoids long periods of silence asked for order asked when to follow up asked when to follow up Asked "when do you need this?" confirmed all needs at start of call offered complex fab asked for order landed order while on the phone confirmed customer information addressed by name at end of call used "can-do" language asked "anything else" at end of call offered expedited shipping used the proper greeting asked drill down questions said thanks at end of call offered simple cutting customer didn't need to repeat gave availability without location recapped addressed by name offered alternative mentioned Website avoids long periods of silence asked for order asked when to follow up
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
asked
when to
follow up
Asked "when do you need
this?"
confirmed all needs at start of call
offered
complex
fab
asked for order
landed
order while
on the
phone
confirmed customer information
addressed
by name at
end of call
used "can-do"
language
asked
"anything
else" at end
of call
offered expedited shipping
used the proper greeting
asked drill down questions
said
thanks at
end of
call
offered simple
cutting
customer didn't need to repeat
gave availability
without
location
recapped
addressed
by
name
offered alternative
mentioned
Website
avoids long periods of silence
asked
for order
asked when
to follow
up