confirmed all needs at start of call asked when to follow up addressed by name at end of call used "can-do" language said thanks at end of call asked for order asked for order asked "anything else" at end of call asked drill down questions addressed by name asked when to follow up offered complex fab offered simple cutting used the proper greeting offered alternative avoids long periods of silence mentioned Website customer didn't need to repeat gave availability without location recapped landed order while on the phone offered expedited shipping confirmed customer information Asked "when do you need this?" confirmed all needs at start of call asked when to follow up addressed by name at end of call used "can-do" language said thanks at end of call asked for order asked for order asked "anything else" at end of call asked drill down questions addressed by name asked when to follow up offered complex fab offered simple cutting used the proper greeting offered alternative avoids long periods of silence mentioned Website customer didn't need to repeat gave availability without location recapped landed order while on the phone offered expedited shipping confirmed customer information Asked "when do you need this?"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
confirmed all needs at start of call
asked when
to follow
up
addressed
by name at
end of call
used "can-do"
language
said
thanks at
end of
call
asked
for order
asked for order
asked
"anything
else" at end
of call
asked drill down questions
addressed
by
name
asked
when to
follow up
offered
complex
fab
offered simple
cutting
used the proper greeting
offered alternative
avoids long periods of silence
mentioned
Website
customer didn't need to repeat
gave availability
without
location
recapped
landed
order while
on the
phone
offered expedited shipping
confirmed customer information
Asked "when do you need
this?"