addressed by name asked for order Asked "when do you need this?" gave availability without location customer didn't need to repeat confirmed all needs at start of call asked when to follow up mentioned Website offered expedited shipping asked for order landed order while on the phone addressed by name at end of call said thanks at end of call used the proper greeting used "can-do" language avoids long periods of silence recapped asked drill down questions confirmed customer information asked "anything else" at end of call asked when to follow up offered simple cutting offered complex fab offered alternative addressed by name asked for order Asked "when do you need this?" gave availability without location customer didn't need to repeat confirmed all needs at start of call asked when to follow up mentioned Website offered expedited shipping asked for order landed order while on the phone addressed by name at end of call said thanks at end of call used the proper greeting used "can-do" language avoids long periods of silence recapped asked drill down questions confirmed customer information asked "anything else" at end of call asked when to follow up offered simple cutting offered complex fab offered alternative
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
addressed
by
name
asked for order
Asked "when do you need
this?"
gave availability
without
location
customer didn't need to repeat
confirmed all needs at start of call
asked
when to
follow up
mentioned
Website
offered expedited shipping
asked
for order
landed
order while
on the
phone
addressed
by name at
end of call
said
thanks at
end of
call
used the proper greeting
used "can-do"
language
avoids long periods of silence
recapped
asked drill down questions
confirmed customer information
asked
"anything
else" at end
of call
asked when
to follow
up
offered simple
cutting
offered
complex
fab
offered alternative