asked when to follow up recapped confirmed all needs at start of call asked drill down questions confirmed customer information asked when to follow up landed order while on the phone offered complex fab asked for order offered alternative gave availability without location offered simple cutting addressed by name at end of call used the proper greeting mentioned Website Asked "when do you need this?" used "can-do" language asked "anything else" at end of call said thanks at end of call offered expedited shipping asked for order addressed by name customer didn't need to repeat avoids long periods of silence asked when to follow up recapped confirmed all needs at start of call asked drill down questions confirmed customer information asked when to follow up landed order while on the phone offered complex fab asked for order offered alternative gave availability without location offered simple cutting addressed by name at end of call used the proper greeting mentioned Website Asked "when do you need this?" used "can-do" language asked "anything else" at end of call said thanks at end of call offered expedited shipping asked for order addressed by name customer didn't need to repeat avoids long periods of silence
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
asked when
to follow
up
recapped
confirmed all needs at start of call
asked drill down questions
confirmed customer information
asked
when to
follow up
landed
order while
on the
phone
offered
complex
fab
asked
for order
offered alternative
gave availability
without
location
offered simple
cutting
addressed
by name at
end of call
used the proper greeting
mentioned
Website
Asked "when do you need
this?"
used "can-do"
language
asked
"anything
else" at end
of call
said
thanks at
end of
call
offered expedited shipping
asked for order
addressed
by
name
customer didn't need to repeat
avoids long periods of silence