gave availability without location recapped landed order while on the phone mentioned Website asked drill down questions asked when to follow up asked when to follow up asked for order confirmed all needs at start of call offered alternative said thanks at end of call offered complex fab used the proper greeting confirmed customer information offered simple cutting Asked "when do you need this?" offered expedited shipping asked "anything else" at end of call customer didn't need to repeat addressed by name at end of call used "can-do" language addressed by name avoids long periods of silence asked for order gave availability without location recapped landed order while on the phone mentioned Website asked drill down questions asked when to follow up asked when to follow up asked for order confirmed all needs at start of call offered alternative said thanks at end of call offered complex fab used the proper greeting confirmed customer information offered simple cutting Asked "when do you need this?" offered expedited shipping asked "anything else" at end of call customer didn't need to repeat addressed by name at end of call used "can-do" language addressed by name avoids long periods of silence asked for order
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
gave availability
without
location
recapped
landed
order while
on the
phone
mentioned
Website
asked drill down questions
asked when
to follow
up
asked
when to
follow up
asked
for order
confirmed all needs at start of call
offered alternative
said
thanks at
end of
call
offered
complex
fab
used the proper greeting
confirmed customer information
offered simple
cutting
Asked "when do you need
this?"
offered expedited shipping
asked
"anything
else" at end
of call
customer didn't need to repeat
addressed
by name at
end of call
used "can-do"
language
addressed
by
name
avoids long periods of silence
asked for order