confirmed customer information offered complex fab addressed by name mentioned Website asked drill down questions said thanks at end of call asked when to follow up offered simple cutting landed order while on the phone asked when to follow up asked "anything else" at end of call recapped offered alternative used the proper greeting addressed by name at end of call asked for order confirmed all needs at start of call used "can-do" language offered expedited shipping Asked "when do you need this?" asked for order customer didn't need to repeat gave availability without location avoids long periods of silence confirmed customer information offered complex fab addressed by name mentioned Website asked drill down questions said thanks at end of call asked when to follow up offered simple cutting landed order while on the phone asked when to follow up asked "anything else" at end of call recapped offered alternative used the proper greeting addressed by name at end of call asked for order confirmed all needs at start of call used "can-do" language offered expedited shipping Asked "when do you need this?" asked for order customer didn't need to repeat gave availability without location avoids long periods of silence
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
confirmed customer information
offered
complex
fab
addressed
by
name
mentioned
Website
asked drill down questions
said
thanks at
end of
call
asked
when to
follow up
offered simple
cutting
landed
order while
on the
phone
asked when
to follow
up
asked
"anything
else" at end
of call
recapped
offered alternative
used the proper greeting
addressed
by name at
end of call
asked for order
confirmed all needs at start of call
used "can-do"
language
offered expedited shipping
Asked "when do you need
this?"
asked
for order
customer didn't need to repeat
gave availability
without
location
avoids long periods of silence