asked for order asked for order offered alternative offered expedited shipping asked drill down questions avoids long periods of silence Asked "when do you need this?" offered simple cutting addressed by name at end of call gave availability without location said thanks at end of call recapped used the proper greeting used "can-do" language confirmed all needs at start of call asked when to follow up customer didn't need to repeat landed order while on the phone confirmed customer information asked when to follow up asked "anything else" at end of call mentioned Website addressed by name offered complex fab asked for order asked for order offered alternative offered expedited shipping asked drill down questions avoids long periods of silence Asked "when do you need this?" offered simple cutting addressed by name at end of call gave availability without location said thanks at end of call recapped used the proper greeting used "can-do" language confirmed all needs at start of call asked when to follow up customer didn't need to repeat landed order while on the phone confirmed customer information asked when to follow up asked "anything else" at end of call mentioned Website addressed by name offered complex fab
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
asked for order
asked
for order
offered alternative
offered expedited shipping
asked drill down questions
avoids long periods of silence
Asked "when do you need
this?"
offered simple
cutting
addressed
by name at
end of call
gave availability
without
location
said
thanks at
end of
call
recapped
used the proper greeting
used "can-do"
language
confirmed all needs at start of call
asked
when to
follow up
customer didn't need to repeat
landed
order while
on the
phone
confirmed customer information
asked when
to follow
up
asked
"anything
else" at end
of call
mentioned
Website
addressed
by
name
offered
complex
fab