asked drill down questions addressed by name at end of call landed order while on the phone offered expedited shipping recapped Asked "when do you need this?" asked for order asked for order asked when to follow up addressed by name asked when to follow up offered complex fab gave availability without location offered alternative confirmed all needs at start of call said thanks at end of call used "can-do" language used the proper greeting customer didn't need to repeat mentioned Website confirmed customer information asked "anything else" at end of call offered simple cutting avoids long periods of silence asked drill down questions addressed by name at end of call landed order while on the phone offered expedited shipping recapped Asked "when do you need this?" asked for order asked for order asked when to follow up addressed by name asked when to follow up offered complex fab gave availability without location offered alternative confirmed all needs at start of call said thanks at end of call used "can-do" language used the proper greeting customer didn't need to repeat mentioned Website confirmed customer information asked "anything else" at end of call offered simple cutting avoids long periods of silence
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
asked drill down questions
addressed
by name at
end of call
landed
order while
on the
phone
offered expedited shipping
recapped
Asked "when do you need
this?"
asked for order
asked
for order
asked when
to follow
up
addressed
by
name
asked
when to
follow up
offered
complex
fab
gave availability
without
location
offered alternative
confirmed all needs at start of call
said
thanks at
end of
call
used "can-do"
language
used the proper greeting
customer didn't need to repeat
mentioned
Website
confirmed customer information
asked
"anything
else" at end
of call
offered simple
cutting
avoids long periods of silence