SmileoftenDon'tdistractpeopleLearnsomethingnew abouta productRMA fromanOutboundCallOpen anRMA for aCO-workerKeepActUpdatedClose anRMA w/oNoemiIM'ing youThank QCfor helpingyou withan RMACooperateand pitchin to helpThank aTech forrepairingyour unitClose 5RMA'sduring theweekOpenRMA forCo-WorkerMakecallsmake aco-workerlaughUpdatebluenotesWear yourAmpronixShirt everyFridayOpenNewAccountBe ontime toworkOpen 5RMAs(differentaccounts) adayKeepwork areaorganizedBe Warmandenthusiasticon your callsOfferexchangeduring RMAcreationSay thankyou to aco-workerCreatea newcontactSmileoftenDon'tdistractpeopleLearnsomethingnew abouta productRMA fromanOutboundCallOpen anRMA for aCO-workerKeepActUpdatedClose anRMA w/oNoemiIM'ing youThank QCfor helpingyou withan RMACooperateand pitchin to helpThank aTech forrepairingyour unitClose 5RMA'sduring theweekOpenRMA forCo-WorkerMakecallsmake aco-workerlaughUpdatebluenotesWear yourAmpronixShirt everyFridayOpenNewAccountBe ontime toworkOpen 5RMAs(differentaccounts) adayKeepwork areaorganizedBe Warmandenthusiasticon your callsOfferexchangeduring RMAcreationSay thankyou to aco-workerCreatea newcontact

Customer Service Reps - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smile often
  2. Don't distract people
  3. Learn something new about a product
  4. RMA from an Outbound Call
  5. Open an RMA for a CO-worker
  6. Keep Act Updated
  7. Close an RMA w/o Noemi IM'ing you
  8. Thank QC for helping you with an RMA
  9. Cooperate and pitch in to help
  10. Thank a Tech for repairing your unit
  11. Close 5 RMA's during the week
  12. Open RMA for Co-Worker
  13. Make calls
  14. make a co-worker laugh
  15. Update blue notes
  16. Wear your Ampronix Shirt every Friday
  17. Open New Account
  18. Be on time to work
  19. Open 5 RMAs (different accounts) a day
  20. Keep work area organized
  21. Be Warm and enthusiastic on your calls
  22. Offer exchange during RMA creation
  23. Say thank you to a co-worker
  24. Create a new contact