Be Warmandenthusiasticon your callsThank aTech forrepairingyour unitOpen 5RMAs(differentaccounts) adayRMA fromanOutboundCallBe ontime toworkClose anRMA w/oNoemiIM'ing youOpenNewAccountLearnsomethingnew abouta productMakecallsKeepActUpdatedCooperateand pitchin to helpClose 5RMA'sduring theweekSay thankyou to aco-workerOfferexchangeduring RMAcreationmake aco-workerlaughOpenRMA forCo-WorkerUpdatebluenotesSmileoftenDon'tdistractpeopleThank QCfor helpingyou withan RMAWear yourAmpronixShirt everyFridayOpen anRMA for aCO-workerCreatea newcontactKeepwork areaorganizedBe Warmandenthusiasticon your callsThank aTech forrepairingyour unitOpen 5RMAs(differentaccounts) adayRMA fromanOutboundCallBe ontime toworkClose anRMA w/oNoemiIM'ing youOpenNewAccountLearnsomethingnew abouta productMakecallsKeepActUpdatedCooperateand pitchin to helpClose 5RMA'sduring theweekSay thankyou to aco-workerOfferexchangeduring RMAcreationmake aco-workerlaughOpenRMA forCo-WorkerUpdatebluenotesSmileoftenDon'tdistractpeopleThank QCfor helpingyou withan RMAWear yourAmpronixShirt everyFridayOpen anRMA for aCO-workerCreatea newcontactKeepwork areaorganized

Customer Service Reps - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be Warm and enthusiastic on your calls
  2. Thank a Tech for repairing your unit
  3. Open 5 RMAs (different accounts) a day
  4. RMA from an Outbound Call
  5. Be on time to work
  6. Close an RMA w/o Noemi IM'ing you
  7. Open New Account
  8. Learn something new about a product
  9. Make calls
  10. Keep Act Updated
  11. Cooperate and pitch in to help
  12. Close 5 RMA's during the week
  13. Say thank you to a co-worker
  14. Offer exchange during RMA creation
  15. make a co-worker laugh
  16. Open RMA for Co-Worker
  17. Update blue notes
  18. Smile often
  19. Don't distract people
  20. Thank QC for helping you with an RMA
  21. Wear your Ampronix Shirt every Friday
  22. Open an RMA for a CO-worker
  23. Create a new contact
  24. Keep work area organized