Close anRMA w/oNoemiIM'ing youUpdatebluenotesOpenRMA forCo-WorkerRMA fromanOutboundCallSmileoftenKeepActUpdatedCreatea newcontactKeepwork areaorganizedDon'tdistractpeopleCooperateand pitchin to helpMakecallsThank QCfor helpingyou withan RMAWear yourAmpronixShirt everyFridayOpen 5RMAs(differentaccounts) adayBe Warmandenthusiasticon your callsThank aTech forrepairingyour unitLearnsomethingnew abouta productOpenNewAccountSay thankyou to aco-workerClose 5RMA'sduring theweekBe ontime toworkmake aco-workerlaughOpen anRMA for aCO-workerOfferexchangeduring RMAcreationClose anRMA w/oNoemiIM'ing youUpdatebluenotesOpenRMA forCo-WorkerRMA fromanOutboundCallSmileoftenKeepActUpdatedCreatea newcontactKeepwork areaorganizedDon'tdistractpeopleCooperateand pitchin to helpMakecallsThank QCfor helpingyou withan RMAWear yourAmpronixShirt everyFridayOpen 5RMAs(differentaccounts) adayBe Warmandenthusiasticon your callsThank aTech forrepairingyour unitLearnsomethingnew abouta productOpenNewAccountSay thankyou to aco-workerClose 5RMA'sduring theweekBe ontime toworkmake aco-workerlaughOpen anRMA for aCO-workerOfferexchangeduring RMAcreation

Customer Service Reps - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close an RMA w/o Noemi IM'ing you
  2. Update blue notes
  3. Open RMA for Co-Worker
  4. RMA from an Outbound Call
  5. Smile often
  6. Keep Act Updated
  7. Create a new contact
  8. Keep work area organized
  9. Don't distract people
  10. Cooperate and pitch in to help
  11. Make calls
  12. Thank QC for helping you with an RMA
  13. Wear your Ampronix Shirt every Friday
  14. Open 5 RMAs (different accounts) a day
  15. Be Warm and enthusiastic on your calls
  16. Thank a Tech for repairing your unit
  17. Learn something new about a product
  18. Open New Account
  19. Say thank you to a co-worker
  20. Close 5 RMA's during the week
  21. Be on time to work
  22. make a co-worker laugh
  23. Open an RMA for a CO-worker
  24. Offer exchange during RMA creation