Spoke to5 femalecustomersSpoke toan EpiccustomerHad acallernamedMikeWorked 3bucketticketsCalled outLHO inchat 4timesSpoke to5 malecustomersUsedVOX/Sageduring acallSubmitteda SalesSpiffSpoke toa VerizonrepRONAzerotimesHad acallernamedJenSay hello to 3non-Supportco-workers inthe break areaBroughtlunch fromhomeHelpeda fellowagentSpoketo aGTT repCalled VAL2 times orless beforelunchRefrained fromusing profanityon the flooryesterday(entire shift)Arrived towork 10minutesbefore logintimeSubmittedan RTCalled outLACW inchat 3timesPurchasedlunchMet dailymetricyesterday:T1 - 18Unique TTTroubleshooteda Meraki issueTroubleshooteda Hosting IssueSpoke to5 femalecustomersSpoke toan EpiccustomerHad acallernamedMikeWorked 3bucketticketsCalled outLHO inchat 4timesSpoke to5 malecustomersUsedVOX/Sageduring acallSubmitteda SalesSpiffSpoke toa VerizonrepRONAzerotimesHad acallernamedJenSay hello to 3non-Supportco-workers inthe break areaBroughtlunch fromhomeHelpeda fellowagentSpoketo aGTT repCalled VAL2 times orless beforelunchRefrained fromusing profanityon the flooryesterday(entire shift)Arrived towork 10minutesbefore logintimeSubmittedan RTCalled outLACW inchat 3timesPurchasedlunchMet dailymetricyesterday:T1 - 18Unique TTTroubleshooteda Meraki issueTroubleshooteda Hosting Issue

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to 5 female customers
  2. Spoke to an Epic customer
  3. Had a caller named Mike
  4. Worked 3 bucket tickets
  5. Called out LHO in chat 4 times
  6. Spoke to 5 male customers
  7. Used VOX/Sage during a call
  8. Submitted a Sales Spiff
  9. Spoke to a Verizon rep
  10. RONA zero times
  11. Had a caller named Jen
  12. Say hello to 3 non-Support co-workers in the break area
  13. Brought lunch from home
  14. Helped a fellow agent
  15. Spoke to a GTT rep
  16. Called VAL 2 times or less before lunch
  17. Refrained from using profanity on the floor yesterday (entire shift)
  18. Arrived to work 10 minutes before login time
  19. Submitted an RT
  20. Called out LACW in chat 3 times
  21. Purchased lunch
  22. Met daily metric yesterday: T1 - 18 Unique TT
  23. Troubleshooted a Meraki issue
  24. Troubleshooted a Hosting Issue