Troubleshooteda Meraki issueSay hello to 3non-Supportco-workers inthe break areaBroughtlunch fromhomeSubmitteda SalesSpiffTroubleshooteda Hosting IssueUsedVOX/Sageduring acallHelpeda fellowagentSpoke toan EpiccustomerCalled outLACW inchat 3timesSpoke to5 malecustomersRefrained fromusing profanityon the flooryesterday(entire shift)Called VAL2 times orless beforelunchWorked 3bucketticketsMet dailymetricyesterday:T1 - 18Unique TTSubmittedan RTArrived towork 10minutesbefore logintimeHad acallernamedJenSpoke to5 femalecustomersRONAzerotimesSpoke toa VerizonrepCalled outLHO inchat 4timesPurchasedlunchSpoketo aGTT repHad acallernamedMikeTroubleshooteda Meraki issueSay hello to 3non-Supportco-workers inthe break areaBroughtlunch fromhomeSubmitteda SalesSpiffTroubleshooteda Hosting IssueUsedVOX/Sageduring acallHelpeda fellowagentSpoke toan EpiccustomerCalled outLACW inchat 3timesSpoke to5 malecustomersRefrained fromusing profanityon the flooryesterday(entire shift)Called VAL2 times orless beforelunchWorked 3bucketticketsMet dailymetricyesterday:T1 - 18Unique TTSubmittedan RTArrived towork 10minutesbefore logintimeHad acallernamedJenSpoke to5 femalecustomersRONAzerotimesSpoke toa VerizonrepCalled outLHO inchat 4timesPurchasedlunchSpoketo aGTT repHad acallernamedMike

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Troubleshooted a Meraki issue
  2. Say hello to 3 non-Support co-workers in the break area
  3. Brought lunch from home
  4. Submitted a Sales Spiff
  5. Troubleshooted a Hosting Issue
  6. Used VOX/Sage during a call
  7. Helped a fellow agent
  8. Spoke to an Epic customer
  9. Called out LACW in chat 3 times
  10. Spoke to 5 male customers
  11. Refrained from using profanity on the floor yesterday (entire shift)
  12. Called VAL 2 times or less before lunch
  13. Worked 3 bucket tickets
  14. Met daily metric yesterday: T1 - 18 Unique TT
  15. Submitted an RT
  16. Arrived to work 10 minutes before login time
  17. Had a caller named Jen
  18. Spoke to 5 female customers
  19. RONA zero times
  20. Spoke to a Verizon rep
  21. Called out LHO in chat 4 times
  22. Purchased lunch
  23. Spoke to a GTT rep
  24. Had a caller named Mike