Troubleshooteda Hosting IssueSpoke toan EpiccustomerArrived towork 10minutesbefore logintimeRefrained fromusing profanityon the flooryesterday(entire shift)Had acallernamedJenTroubleshooteda Meraki issueRONAzerotimesBroughtlunch fromhomeCalled outLACW inchat 3timesWorked 3bucketticketsMet dailymetricyesterday:T1 - 18Unique TTCalled VAL2 times orless beforelunchPurchasedlunchSubmitteda SalesSpiffSay hello to 3non-Supportco-workers inthe break areaSpoke to5 malecustomersUsedVOX/Sageduring acallHad acallernamedMikeCalled outLHO inchat 4timesSubmittedan RTSpoke toa VerizonrepSpoke to5 femalecustomersSpoketo aGTT repHelpeda fellowagentTroubleshooteda Hosting IssueSpoke toan EpiccustomerArrived towork 10minutesbefore logintimeRefrained fromusing profanityon the flooryesterday(entire shift)Had acallernamedJenTroubleshooteda Meraki issueRONAzerotimesBroughtlunch fromhomeCalled outLACW inchat 3timesWorked 3bucketticketsMet dailymetricyesterday:T1 - 18Unique TTCalled VAL2 times orless beforelunchPurchasedlunchSubmitteda SalesSpiffSay hello to 3non-Supportco-workers inthe break areaSpoke to5 malecustomersUsedVOX/Sageduring acallHad acallernamedMikeCalled outLHO inchat 4timesSubmittedan RTSpoke toa VerizonrepSpoke to5 femalecustomersSpoketo aGTT repHelpeda fellowagent

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Troubleshooted a Hosting Issue
  2. Spoke to an Epic customer
  3. Arrived to work 10 minutes before login time
  4. Refrained from using profanity on the floor yesterday (entire shift)
  5. Had a caller named Jen
  6. Troubleshooted a Meraki issue
  7. RONA zero times
  8. Brought lunch from home
  9. Called out LACW in chat 3 times
  10. Worked 3 bucket tickets
  11. Met daily metric yesterday: T1 - 18 Unique TT
  12. Called VAL 2 times or less before lunch
  13. Purchased lunch
  14. Submitted a Sales Spiff
  15. Say hello to 3 non-Support co-workers in the break area
  16. Spoke to 5 male customers
  17. Used VOX/Sage during a call
  18. Had a caller named Mike
  19. Called out LHO in chat 4 times
  20. Submitted an RT
  21. Spoke to a Verizon rep
  22. Spoke to 5 female customers
  23. Spoke to a GTT rep
  24. Helped a fellow agent