Spoke toa VerizonrepSpoke toan EpiccustomerHelpeda fellowagentTroubleshooteda Meraki issueSubmittedan RTSpoke to5 malecustomersRONAzerotimesSpoke to5 femalecustomersSpoketo aGTT repSubmitteda SalesSpiffTroubleshooteda Hosting IssueCalled outLACW inchat 3timesHad acallernamedMikeHad acallernamedJenCalled VAL2 times orless beforelunchUsedVOX/Sageduring acallWorked 3bucketticketsMet dailymetricyesterday:T1 - 18Unique TTBroughtlunch fromhomeSay hello to 3non-Supportco-workers inthe break areaCalled outLHO inchat 4timesArrived towork 10minutesbefore logintimePurchasedlunchRefrained fromusing profanityon the flooryesterday(entire shift)Spoke toa VerizonrepSpoke toan EpiccustomerHelpeda fellowagentTroubleshooteda Meraki issueSubmittedan RTSpoke to5 malecustomersRONAzerotimesSpoke to5 femalecustomersSpoketo aGTT repSubmitteda SalesSpiffTroubleshooteda Hosting IssueCalled outLACW inchat 3timesHad acallernamedMikeHad acallernamedJenCalled VAL2 times orless beforelunchUsedVOX/Sageduring acallWorked 3bucketticketsMet dailymetricyesterday:T1 - 18Unique TTBroughtlunch fromhomeSay hello to 3non-Supportco-workers inthe break areaCalled outLHO inchat 4timesArrived towork 10minutesbefore logintimePurchasedlunchRefrained fromusing profanityon the flooryesterday(entire shift)

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a Verizon rep
  2. Spoke to an Epic customer
  3. Helped a fellow agent
  4. Troubleshooted a Meraki issue
  5. Submitted an RT
  6. Spoke to 5 male customers
  7. RONA zero times
  8. Spoke to 5 female customers
  9. Spoke to a GTT rep
  10. Submitted a Sales Spiff
  11. Troubleshooted a Hosting Issue
  12. Called out LACW in chat 3 times
  13. Had a caller named Mike
  14. Had a caller named Jen
  15. Called VAL 2 times or less before lunch
  16. Used VOX/Sage during a call
  17. Worked 3 bucket tickets
  18. Met daily metric yesterday: T1 - 18 Unique TT
  19. Brought lunch from home
  20. Say hello to 3 non-Support co-workers in the break area
  21. Called out LHO in chat 4 times
  22. Arrived to work 10 minutes before login time
  23. Purchased lunch
  24. Refrained from using profanity on the floor yesterday (entire shift)