Worked 3bucketticketsSpoke to5 femalecustomersSay hello to 3non-Supportco-workers inthe break areaHad acallernamedMikeRONAzerotimesRefrained fromusing profanityon the flooryesterday(entire shift)Met dailymetricyesterday:T1 - 18Unique TTCalled VAL2 times orless beforelunchTroubleshooteda Hosting IssueSpoke toa VerizonrepHad acallernamedJenPurchasedlunchSpoke toan EpiccustomerSpoke to5 malecustomersTroubleshooteda Meraki issueHelpeda fellowagentArrived towork 10minutesbefore logintimeUsedVOX/Sageduring acallCalled outLACW inchat 3timesSpoketo aGTT repSubmittedan RTBroughtlunch fromhomeSubmitteda SalesSpiffCalled outLHO inchat 4timesWorked 3bucketticketsSpoke to5 femalecustomersSay hello to 3non-Supportco-workers inthe break areaHad acallernamedMikeRONAzerotimesRefrained fromusing profanityon the flooryesterday(entire shift)Met dailymetricyesterday:T1 - 18Unique TTCalled VAL2 times orless beforelunchTroubleshooteda Hosting IssueSpoke toa VerizonrepHad acallernamedJenPurchasedlunchSpoke toan EpiccustomerSpoke to5 malecustomersTroubleshooteda Meraki issueHelpeda fellowagentArrived towork 10minutesbefore logintimeUsedVOX/Sageduring acallCalled outLACW inchat 3timesSpoketo aGTT repSubmittedan RTBroughtlunch fromhomeSubmitteda SalesSpiffCalled outLHO inchat 4times

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked 3 bucket tickets
  2. Spoke to 5 female customers
  3. Say hello to 3 non-Support co-workers in the break area
  4. Had a caller named Mike
  5. RONA zero times
  6. Refrained from using profanity on the floor yesterday (entire shift)
  7. Met daily metric yesterday: T1 - 18 Unique TT
  8. Called VAL 2 times or less before lunch
  9. Troubleshooted a Hosting Issue
  10. Spoke to a Verizon rep
  11. Had a caller named Jen
  12. Purchased lunch
  13. Spoke to an Epic customer
  14. Spoke to 5 male customers
  15. Troubleshooted a Meraki issue
  16. Helped a fellow agent
  17. Arrived to work 10 minutes before login time
  18. Used VOX/Sage during a call
  19. Called out LACW in chat 3 times
  20. Spoke to a GTT rep
  21. Submitted an RT
  22. Brought lunch from home
  23. Submitted a Sales Spiff
  24. Called out LHO in chat 4 times