Refrained fromusing profanityon the flooryesterday(entire shift)Called outLHO inchat 4timesPurchasedlunchSay hello to 3non-Supportco-workers inthe break areaCalled outLACW inchat 3timesTroubleshooteda Meraki issueHad acallernamedMikeSpoke toan EpiccustomerHad acallernamedJenRONAzerotimesSpoke to5 femalecustomersSpoke to5 malecustomersSpoketo aGTT repTroubleshooteda Hosting IssueArrived towork 10minutesbefore logintimeBroughtlunch fromhomeSubmittedan RTHelpeda fellowagentCalled VAL2 times orless beforelunchUsedVOX/Sageduring acallWorked 3bucketticketsSubmitteda SalesSpiffMet dailymetricyesterday:T1 - 18Unique TTSpoke toa VerizonrepRefrained fromusing profanityon the flooryesterday(entire shift)Called outLHO inchat 4timesPurchasedlunchSay hello to 3non-Supportco-workers inthe break areaCalled outLACW inchat 3timesTroubleshooteda Meraki issueHad acallernamedMikeSpoke toan EpiccustomerHad acallernamedJenRONAzerotimesSpoke to5 femalecustomersSpoke to5 malecustomersSpoketo aGTT repTroubleshooteda Hosting IssueArrived towork 10minutesbefore logintimeBroughtlunch fromhomeSubmittedan RTHelpeda fellowagentCalled VAL2 times orless beforelunchUsedVOX/Sageduring acallWorked 3bucketticketsSubmitteda SalesSpiffMet dailymetricyesterday:T1 - 18Unique TTSpoke toa Verizonrep

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Refrained from using profanity on the floor yesterday (entire shift)
  2. Called out LHO in chat 4 times
  3. Purchased lunch
  4. Say hello to 3 non-Support co-workers in the break area
  5. Called out LACW in chat 3 times
  6. Troubleshooted a Meraki issue
  7. Had a caller named Mike
  8. Spoke to an Epic customer
  9. Had a caller named Jen
  10. RONA zero times
  11. Spoke to 5 female customers
  12. Spoke to 5 male customers
  13. Spoke to a GTT rep
  14. Troubleshooted a Hosting Issue
  15. Arrived to work 10 minutes before login time
  16. Brought lunch from home
  17. Submitted an RT
  18. Helped a fellow agent
  19. Called VAL 2 times or less before lunch
  20. Used VOX/Sage during a call
  21. Worked 3 bucket tickets
  22. Submitted a Sales Spiff
  23. Met daily metric yesterday: T1 - 18 Unique TT
  24. Spoke to a Verizon rep