RONAzerotimesSpoke toa VerizonrepSpoke toan EpiccustomerSubmitteda SalesSpiffSay hello to 3non-Supportco-workers inthe break areaSpoke to5 femalecustomersArrived towork 10minutesbefore logintimeTroubleshooteda Hosting IssueHelpeda fellowagentHad acallernamedMikeCalled VAL2 times orless beforelunchTroubleshooteda Meraki issueSpoke to5 malecustomersRefrained fromusing profanityon the flooryesterday(entire shift)Submittedan RTBroughtlunch fromhomeCalled outLHO inchat 4timesUsedVOX/Sageduring acallMet dailymetricyesterday:T1 - 18Unique TTPurchasedlunchHad acallernamedJenWorked 3bucketticketsCalled outLACW inchat 3timesSpoketo aGTT repRONAzerotimesSpoke toa VerizonrepSpoke toan EpiccustomerSubmitteda SalesSpiffSay hello to 3non-Supportco-workers inthe break areaSpoke to5 femalecustomersArrived towork 10minutesbefore logintimeTroubleshooteda Hosting IssueHelpeda fellowagentHad acallernamedMikeCalled VAL2 times orless beforelunchTroubleshooteda Meraki issueSpoke to5 malecustomersRefrained fromusing profanityon the flooryesterday(entire shift)Submittedan RTBroughtlunch fromhomeCalled outLHO inchat 4timesUsedVOX/Sageduring acallMet dailymetricyesterday:T1 - 18Unique TTPurchasedlunchHad acallernamedJenWorked 3bucketticketsCalled outLACW inchat 3timesSpoketo aGTT rep

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RONA zero times
  2. Spoke to a Verizon rep
  3. Spoke to an Epic customer
  4. Submitted a Sales Spiff
  5. Say hello to 3 non-Support co-workers in the break area
  6. Spoke to 5 female customers
  7. Arrived to work 10 minutes before login time
  8. Troubleshooted a Hosting Issue
  9. Helped a fellow agent
  10. Had a caller named Mike
  11. Called VAL 2 times or less before lunch
  12. Troubleshooted a Meraki issue
  13. Spoke to 5 male customers
  14. Refrained from using profanity on the floor yesterday (entire shift)
  15. Submitted an RT
  16. Brought lunch from home
  17. Called out LHO in chat 4 times
  18. Used VOX/Sage during a call
  19. Met daily metric yesterday: T1 - 18 Unique TT
  20. Purchased lunch
  21. Had a caller named Jen
  22. Worked 3 bucket tickets
  23. Called out LACW in chat 3 times
  24. Spoke to a GTT rep