Submittedan RTSpoke to5 femalecustomersSpoke toa VerizonrepSpoke toan EpiccustomerWorked 3bucketticketsSubmitteda SalesSpiffHad acallernamedJenSpoke to5 malecustomersPurchasedlunchBroughtlunch fromhomeRONAzerotimesTroubleshooteda Hosting IssueCalled outLACW inchat 3timesRefrained fromusing profanityon the flooryesterday(entire shift)Had acallernamedMikeMet dailymetricyesterday:T1 - 18Unique TTSpoketo aGTT repUsedVOX/Sageduring acallArrived towork 10minutesbefore logintimeTroubleshooteda Meraki issueCalled VAL2 times orless beforelunchCalled outLHO inchat 4timesSay hello to 3non-Supportco-workers inthe break areaHelpeda fellowagentSubmittedan RTSpoke to5 femalecustomersSpoke toa VerizonrepSpoke toan EpiccustomerWorked 3bucketticketsSubmitteda SalesSpiffHad acallernamedJenSpoke to5 malecustomersPurchasedlunchBroughtlunch fromhomeRONAzerotimesTroubleshooteda Hosting IssueCalled outLACW inchat 3timesRefrained fromusing profanityon the flooryesterday(entire shift)Had acallernamedMikeMet dailymetricyesterday:T1 - 18Unique TTSpoketo aGTT repUsedVOX/Sageduring acallArrived towork 10minutesbefore logintimeTroubleshooteda Meraki issueCalled VAL2 times orless beforelunchCalled outLHO inchat 4timesSay hello to 3non-Supportco-workers inthe break areaHelpeda fellowagent

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted an RT
  2. Spoke to 5 female customers
  3. Spoke to a Verizon rep
  4. Spoke to an Epic customer
  5. Worked 3 bucket tickets
  6. Submitted a Sales Spiff
  7. Had a caller named Jen
  8. Spoke to 5 male customers
  9. Purchased lunch
  10. Brought lunch from home
  11. RONA zero times
  12. Troubleshooted a Hosting Issue
  13. Called out LACW in chat 3 times
  14. Refrained from using profanity on the floor yesterday (entire shift)
  15. Had a caller named Mike
  16. Met daily metric yesterday: T1 - 18 Unique TT
  17. Spoke to a GTT rep
  18. Used VOX/Sage during a call
  19. Arrived to work 10 minutes before login time
  20. Troubleshooted a Meraki issue
  21. Called VAL 2 times or less before lunch
  22. Called out LHO in chat 4 times
  23. Say hello to 3 non-Support co-workers in the break area
  24. Helped a fellow agent