UsedVOX/Sageduring acallRONAzerotimesCalled VAL2 times orless beforelunchSay hello to 3non-Supportco-workers inthe break areaSubmitteda SalesSpiffHelpeda fellowagentTroubleshooteda Meraki issueArrived towork 10minutesbefore logintimeSpoketo aGTT repSpoke to5 malecustomersHad acallernamedMikeTroubleshooteda Hosting IssueWorked 3bucketticketsSpoke toa VerizonrepHad acallernamedJenRefrained fromusing profanityon the flooryesterday(entire shift)Spoke to5 femalecustomersCalled outLHO inchat 4timesSubmittedan RTBroughtlunch fromhomeSpoke toan EpiccustomerCalled outLACW inchat 3timesPurchasedlunchMet dailymetricyesterday:T1 - 18Unique TTUsedVOX/Sageduring acallRONAzerotimesCalled VAL2 times orless beforelunchSay hello to 3non-Supportco-workers inthe break areaSubmitteda SalesSpiffHelpeda fellowagentTroubleshooteda Meraki issueArrived towork 10minutesbefore logintimeSpoketo aGTT repSpoke to5 malecustomersHad acallernamedMikeTroubleshooteda Hosting IssueWorked 3bucketticketsSpoke toa VerizonrepHad acallernamedJenRefrained fromusing profanityon the flooryesterday(entire shift)Spoke to5 femalecustomersCalled outLHO inchat 4timesSubmittedan RTBroughtlunch fromhomeSpoke toan EpiccustomerCalled outLACW inchat 3timesPurchasedlunchMet dailymetricyesterday:T1 - 18Unique TT

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used VOX/Sage during a call
  2. RONA zero times
  3. Called VAL 2 times or less before lunch
  4. Say hello to 3 non-Support co-workers in the break area
  5. Submitted a Sales Spiff
  6. Helped a fellow agent
  7. Troubleshooted a Meraki issue
  8. Arrived to work 10 minutes before login time
  9. Spoke to a GTT rep
  10. Spoke to 5 male customers
  11. Had a caller named Mike
  12. Troubleshooted a Hosting Issue
  13. Worked 3 bucket tickets
  14. Spoke to a Verizon rep
  15. Had a caller named Jen
  16. Refrained from using profanity on the floor yesterday (entire shift)
  17. Spoke to 5 female customers
  18. Called out LHO in chat 4 times
  19. Submitted an RT
  20. Brought lunch from home
  21. Spoke to an Epic customer
  22. Called out LACW in chat 3 times
  23. Purchased lunch
  24. Met daily metric yesterday: T1 - 18 Unique TT