Troubleshooteda Meraki issueHad acallernamedJenCalled outLHO inchat 4timesTroubleshooteda Hosting IssueHad acallernamedMikeSpoke to5 femalecustomersMet dailymetricyesterday:T1 - 18Unique TTUsedVOX/Sageduring acallSubmitteda SalesSpiffCalled outLACW inchat 3timesSubmittedan RTSay hello to 3non-Supportco-workers inthe break areaRONAzerotimesArrived towork 10minutesbefore logintimeCalled VAL2 times orless beforelunchRefrained fromusing profanityon the flooryesterday(entire shift)Spoke toa VerizonrepSpoke toan EpiccustomerSpoketo aGTT repBroughtlunch fromhomePurchasedlunchHelpeda fellowagentSpoke to5 malecustomersWorked 3bucketticketsTroubleshooteda Meraki issueHad acallernamedJenCalled outLHO inchat 4timesTroubleshooteda Hosting IssueHad acallernamedMikeSpoke to5 femalecustomersMet dailymetricyesterday:T1 - 18Unique TTUsedVOX/Sageduring acallSubmitteda SalesSpiffCalled outLACW inchat 3timesSubmittedan RTSay hello to 3non-Supportco-workers inthe break areaRONAzerotimesArrived towork 10minutesbefore logintimeCalled VAL2 times orless beforelunchRefrained fromusing profanityon the flooryesterday(entire shift)Spoke toa VerizonrepSpoke toan EpiccustomerSpoketo aGTT repBroughtlunch fromhomePurchasedlunchHelpeda fellowagentSpoke to5 malecustomersWorked 3buckettickets

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Troubleshooted a Meraki issue
  2. Had a caller named Jen
  3. Called out LHO in chat 4 times
  4. Troubleshooted a Hosting Issue
  5. Had a caller named Mike
  6. Spoke to 5 female customers
  7. Met daily metric yesterday: T1 - 18 Unique TT
  8. Used VOX/Sage during a call
  9. Submitted a Sales Spiff
  10. Called out LACW in chat 3 times
  11. Submitted an RT
  12. Say hello to 3 non-Support co-workers in the break area
  13. RONA zero times
  14. Arrived to work 10 minutes before login time
  15. Called VAL 2 times or less before lunch
  16. Refrained from using profanity on the floor yesterday (entire shift)
  17. Spoke to a Verizon rep
  18. Spoke to an Epic customer
  19. Spoke to a GTT rep
  20. Brought lunch from home
  21. Purchased lunch
  22. Helped a fellow agent
  23. Spoke to 5 male customers
  24. Worked 3 bucket tickets