Helpeda fellowagentUsedVOX/Sageduring acallBroughtlunch fromhomeRefrained fromusing profanityon the flooryesterday(entire shift)Called VAL2 times orless beforelunchWorked 3bucketticketsSpoke toan EpiccustomerPurchasedlunchSay hello to 3non-Supportco-workers inthe break areaSubmittedan RTTroubleshooteda Meraki issueCalled outLHO inchat 4timesCalled outLACW inchat 3timesArrived towork 10minutesbefore logintimeSubmitteda SalesSpiffRONAzerotimesHad acallernamedJenMet dailymetricyesterday:T1 - 18Unique TTHad acallernamedMikeSpoke to5 femalecustomersSpoke to5 malecustomersSpoke toa VerizonrepTroubleshooteda Hosting IssueSpoketo aGTT repHelpeda fellowagentUsedVOX/Sageduring acallBroughtlunch fromhomeRefrained fromusing profanityon the flooryesterday(entire shift)Called VAL2 times orless beforelunchWorked 3bucketticketsSpoke toan EpiccustomerPurchasedlunchSay hello to 3non-Supportco-workers inthe break areaSubmittedan RTTroubleshooteda Meraki issueCalled outLHO inchat 4timesCalled outLACW inchat 3timesArrived towork 10minutesbefore logintimeSubmitteda SalesSpiffRONAzerotimesHad acallernamedJenMet dailymetricyesterday:T1 - 18Unique TTHad acallernamedMikeSpoke to5 femalecustomersSpoke to5 malecustomersSpoke toa VerizonrepTroubleshooteda Hosting IssueSpoketo aGTT rep

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a fellow agent
  2. Used VOX/Sage during a call
  3. Brought lunch from home
  4. Refrained from using profanity on the floor yesterday (entire shift)
  5. Called VAL 2 times or less before lunch
  6. Worked 3 bucket tickets
  7. Spoke to an Epic customer
  8. Purchased lunch
  9. Say hello to 3 non-Support co-workers in the break area
  10. Submitted an RT
  11. Troubleshooted a Meraki issue
  12. Called out LHO in chat 4 times
  13. Called out LACW in chat 3 times
  14. Arrived to work 10 minutes before login time
  15. Submitted a Sales Spiff
  16. RONA zero times
  17. Had a caller named Jen
  18. Met daily metric yesterday: T1 - 18 Unique TT
  19. Had a caller named Mike
  20. Spoke to 5 female customers
  21. Spoke to 5 male customers
  22. Spoke to a Verizon rep
  23. Troubleshooted a Hosting Issue
  24. Spoke to a GTT rep