Worked 3bucketticketsCalled outLACW inchat 3timesCalled VAL2 times orless beforelunchPurchasedlunchSay hello to 3non-Supportco-workers inthe break areaSpoke toa VerizonrepArrived towork 10minutesbefore logintimeSpoke to5 femalecustomersHad acallernamedMikeHelpeda fellowagentMet dailymetricyesterday:T1 - 18Unique TTSpoke to5 malecustomersRONAzerotimesUsedVOX/Sageduring acallSubmitteda SalesSpiffBroughtlunch fromhomeSubmittedan RTTroubleshooteda Meraki issueCalled outLHO inchat 4timesTroubleshooteda Hosting IssueHad acallernamedJenSpoketo aGTT repRefrained fromusing profanityon the flooryesterday(entire shift)Spoke toan EpiccustomerWorked 3bucketticketsCalled outLACW inchat 3timesCalled VAL2 times orless beforelunchPurchasedlunchSay hello to 3non-Supportco-workers inthe break areaSpoke toa VerizonrepArrived towork 10minutesbefore logintimeSpoke to5 femalecustomersHad acallernamedMikeHelpeda fellowagentMet dailymetricyesterday:T1 - 18Unique TTSpoke to5 malecustomersRONAzerotimesUsedVOX/Sageduring acallSubmitteda SalesSpiffBroughtlunch fromhomeSubmittedan RTTroubleshooteda Meraki issueCalled outLHO inchat 4timesTroubleshooteda Hosting IssueHad acallernamedJenSpoketo aGTT repRefrained fromusing profanityon the flooryesterday(entire shift)Spoke toan Epiccustomer

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked 3 bucket tickets
  2. Called out LACW in chat 3 times
  3. Called VAL 2 times or less before lunch
  4. Purchased lunch
  5. Say hello to 3 non-Support co-workers in the break area
  6. Spoke to a Verizon rep
  7. Arrived to work 10 minutes before login time
  8. Spoke to 5 female customers
  9. Had a caller named Mike
  10. Helped a fellow agent
  11. Met daily metric yesterday: T1 - 18 Unique TT
  12. Spoke to 5 male customers
  13. RONA zero times
  14. Used VOX/Sage during a call
  15. Submitted a Sales Spiff
  16. Brought lunch from home
  17. Submitted an RT
  18. Troubleshooted a Meraki issue
  19. Called out LHO in chat 4 times
  20. Troubleshooted a Hosting Issue
  21. Had a caller named Jen
  22. Spoke to a GTT rep
  23. Refrained from using profanity on the floor yesterday (entire shift)
  24. Spoke to an Epic customer