Had acallernamedMikeBroughtlunch fromhomeWorked 3bucketticketsSay hello to 3non-Supportco-workers inthe break areaSpoke toa VerizonrepCalled outLACW inchat 3timesArrived towork 10minutesbefore logintimeSpoke toan EpiccustomerMet dailymetricyesterday:T1 - 18Unique TTHad acallernamedJenUsedVOX/Sageduring acallHelpeda fellowagentRefrained fromusing profanityon the flooryesterday(entire shift)Spoketo aGTT repSubmittedan RTRONAzerotimesCalled outLHO inchat 4timesSubmitteda SalesSpiffPurchasedlunchTroubleshooteda Hosting IssueSpoke to5 femalecustomersTroubleshooteda Meraki issueSpoke to5 malecustomersCalled VAL2 times orless beforelunchHad acallernamedMikeBroughtlunch fromhomeWorked 3bucketticketsSay hello to 3non-Supportco-workers inthe break areaSpoke toa VerizonrepCalled outLACW inchat 3timesArrived towork 10minutesbefore logintimeSpoke toan EpiccustomerMet dailymetricyesterday:T1 - 18Unique TTHad acallernamedJenUsedVOX/Sageduring acallHelpeda fellowagentRefrained fromusing profanityon the flooryesterday(entire shift)Spoketo aGTT repSubmittedan RTRONAzerotimesCalled outLHO inchat 4timesSubmitteda SalesSpiffPurchasedlunchTroubleshooteda Hosting IssueSpoke to5 femalecustomersTroubleshooteda Meraki issueSpoke to5 malecustomersCalled VAL2 times orless beforelunch

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a caller named Mike
  2. Brought lunch from home
  3. Worked 3 bucket tickets
  4. Say hello to 3 non-Support co-workers in the break area
  5. Spoke to a Verizon rep
  6. Called out LACW in chat 3 times
  7. Arrived to work 10 minutes before login time
  8. Spoke to an Epic customer
  9. Met daily metric yesterday: T1 - 18 Unique TT
  10. Had a caller named Jen
  11. Used VOX/Sage during a call
  12. Helped a fellow agent
  13. Refrained from using profanity on the floor yesterday (entire shift)
  14. Spoke to a GTT rep
  15. Submitted an RT
  16. RONA zero times
  17. Called out LHO in chat 4 times
  18. Submitted a Sales Spiff
  19. Purchased lunch
  20. Troubleshooted a Hosting Issue
  21. Spoke to 5 female customers
  22. Troubleshooted a Meraki issue
  23. Spoke to 5 male customers
  24. Called VAL 2 times or less before lunch