Had acallernamedJenRefrained fromusing profanityon the flooryesterday(entire shift)Spoke to5 malecustomersArrived towork 10minutesbefore logintimeTroubleshooteda Hosting IssueCalled outLHO inchat 4timesSubmitteda SalesSpiffSubmittedan RTUsedVOX/Sageduring acallHad acallernamedMikeMet dailymetricyesterday:T1 - 18Unique TTSpoketo aGTT repWorked 3bucketticketsSpoke toan EpiccustomerRONAzerotimesCalled VAL2 times orless beforelunchSay hello to 3non-Supportco-workers inthe break areaCalled outLACW inchat 3timesSpoke to5 femalecustomersPurchasedlunchTroubleshooteda Meraki issueSpoke toa VerizonrepHelpeda fellowagentBroughtlunch fromhomeHad acallernamedJenRefrained fromusing profanityon the flooryesterday(entire shift)Spoke to5 malecustomersArrived towork 10minutesbefore logintimeTroubleshooteda Hosting IssueCalled outLHO inchat 4timesSubmitteda SalesSpiffSubmittedan RTUsedVOX/Sageduring acallHad acallernamedMikeMet dailymetricyesterday:T1 - 18Unique TTSpoketo aGTT repWorked 3bucketticketsSpoke toan EpiccustomerRONAzerotimesCalled VAL2 times orless beforelunchSay hello to 3non-Supportco-workers inthe break areaCalled outLACW inchat 3timesSpoke to5 femalecustomersPurchasedlunchTroubleshooteda Meraki issueSpoke toa VerizonrepHelpeda fellowagentBroughtlunch fromhome

TIER 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a caller named Jen
  2. Refrained from using profanity on the floor yesterday (entire shift)
  3. Spoke to 5 male customers
  4. Arrived to work 10 minutes before login time
  5. Troubleshooted a Hosting Issue
  6. Called out LHO in chat 4 times
  7. Submitted a Sales Spiff
  8. Submitted an RT
  9. Used VOX/Sage during a call
  10. Had a caller named Mike
  11. Met daily metric yesterday: T1 - 18 Unique TT
  12. Spoke to a GTT rep
  13. Worked 3 bucket tickets
  14. Spoke to an Epic customer
  15. RONA zero times
  16. Called VAL 2 times or less before lunch
  17. Say hello to 3 non-Support co-workers in the break area
  18. Called out LACW in chat 3 times
  19. Spoke to 5 female customers
  20. Purchased lunch
  21. Troubleshooted a Meraki issue
  22. Spoke to a Verizon rep
  23. Helped a fellow agent
  24. Brought lunch from home