properholdprocedureadvisedconsumer ofdocumentsneededreadintroductionfor newapplicationentered ormovedslider totax creditcorrectlyauthenticateconsumerread planselectionintroductioncorrectlytransferredaccount toassistorasked theselfemploymentquestionreadabsentparentintroductionaccuratelyenteredTPHIreviewedhouseholdincomesummaryusedcorrecttype andsubtypeprovidedplanconfirmationscreenedconsumerfor potentialeligibilityspecifiedthe yearcorrectCHPenrollmentinfooffered orentermaterialrequestcorrectcontacttype usedaccuratelyenteredmailingaddressofferedlanguagelineassignedactivity inSiebelproperlydis-enrolledconsumerusedappropriateclosingaccuratelyidentify theneed foran incidentproperholdprocedureadvisedconsumer ofdocumentsneededreadintroductionfor newapplicationentered ormovedslider totax creditcorrectlyauthenticateconsumerread planselectionintroductioncorrectlytransferredaccount toassistorasked theselfemploymentquestionreadabsentparentintroductionaccuratelyenteredTPHIreviewedhouseholdincomesummaryusedcorrecttype andsubtypeprovidedplanconfirmationscreenedconsumerfor potentialeligibilityspecifiedthe yearcorrectCHPenrollmentinfooffered orentermaterialrequestcorrectcontacttype usedaccuratelyenteredmailingaddressofferedlanguagelineassignedactivity inSiebelproperlydis-enrolledconsumerusedappropriateclosingaccuratelyidentify theneed foran incident

find these errors - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. proper hold procedure
  2. advised consumer of documents needed
  3. read introduction for new application
  4. entered or moved slider to tax credit
  5. correctly authenticate consumer
  6. read plan selection introduction
  7. correctly transferred account to assistor
  8. asked the self employment question
  9. read absent parent introduction
  10. accurately entered TPHI
  11. reviewed household income summary
  12. used correct type and subtype
  13. provided plan confirmation
  14. screened consumer for potential eligibility
  15. specified the year
  16. correct CHP enrollment info
  17. offered or enter material request
  18. correct contact type used
  19. accurately entered mailing address
  20. offered language line
  21. assigned activity in Siebel
  22. properly dis-enrolled consumer
  23. used appropriate closing
  24. accurately identify the need for an incident