offeredlanguagelinecorrectcontacttype usedprovidedplanconfirmationusedcorrecttype andsubtypeassignedactivity inSiebelentered ormovedslider totax creditaccuratelyenteredmailingaddressproperholdprocedurereadintroductionfor newapplicationusedappropriateclosingcorrectCHPenrollmentinfoaccuratelyenteredTPHIproperlydis-enrolledconsumerreadabsentparentintroductionaccuratelyidentify theneed foran incidentoffered orentermaterialrequestasked theselfemploymentquestionreviewedhouseholdincomesummarycorrectlyauthenticateconsumerscreenedconsumerfor potentialeligibilityread planselectionintroductionadvisedconsumer ofdocumentsneededspecifiedthe yearcorrectlytransferredaccount toassistorofferedlanguagelinecorrectcontacttype usedprovidedplanconfirmationusedcorrecttype andsubtypeassignedactivity inSiebelentered ormovedslider totax creditaccuratelyenteredmailingaddressproperholdprocedurereadintroductionfor newapplicationusedappropriateclosingcorrectCHPenrollmentinfoaccuratelyenteredTPHIproperlydis-enrolledconsumerreadabsentparentintroductionaccuratelyidentify theneed foran incidentoffered orentermaterialrequestasked theselfemploymentquestionreviewedhouseholdincomesummarycorrectlyauthenticateconsumerscreenedconsumerfor potentialeligibilityread planselectionintroductionadvisedconsumer ofdocumentsneededspecifiedthe yearcorrectlytransferredaccount toassistor

find these errors - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. offered language line
  2. correct contact type used
  3. provided plan confirmation
  4. used correct type and subtype
  5. assigned activity in Siebel
  6. entered or moved slider to tax credit
  7. accurately entered mailing address
  8. proper hold procedure
  9. read introduction for new application
  10. used appropriate closing
  11. correct CHP enrollment info
  12. accurately entered TPHI
  13. properly dis-enrolled consumer
  14. read absent parent introduction
  15. accurately identify the need for an incident
  16. offered or enter material request
  17. asked the self employment question
  18. reviewed household income summary
  19. correctly authenticate consumer
  20. screened consumer for potential eligibility
  21. read plan selection introduction
  22. advised consumer of documents needed
  23. specified the year
  24. correctly transferred account to assistor