correctCHPenrollmentinfoaccuratelyenteredTPHIaccuratelyenteredmailingaddressprovidedplanconfirmationproperholdprocedureusedappropriateclosingread planselectionintroductionspecifiedthe yearreviewedhouseholdincomesummarycorrectlyauthenticateconsumerasked theselfemploymentquestionscreenedconsumerfor potentialeligibilityassignedactivity inSiebelaccuratelyidentify theneed foran incidentreadintroductionfor newapplicationadvisedconsumer ofdocumentsneededusedcorrecttype andsubtypeofferedlanguagelineproperlydis-enrolledconsumercorrectcontacttype usedcorrectlytransferredaccount toassistorentered ormovedslider totax creditreadabsentparentintroductionoffered orentermaterialrequestcorrectCHPenrollmentinfoaccuratelyenteredTPHIaccuratelyenteredmailingaddressprovidedplanconfirmationproperholdprocedureusedappropriateclosingread planselectionintroductionspecifiedthe yearreviewedhouseholdincomesummarycorrectlyauthenticateconsumerasked theselfemploymentquestionscreenedconsumerfor potentialeligibilityassignedactivity inSiebelaccuratelyidentify theneed foran incidentreadintroductionfor newapplicationadvisedconsumer ofdocumentsneededusedcorrecttype andsubtypeofferedlanguagelineproperlydis-enrolledconsumercorrectcontacttype usedcorrectlytransferredaccount toassistorentered ormovedslider totax creditreadabsentparentintroductionoffered orentermaterialrequest

find these errors - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. correct CHP enrollment info
  2. accurately entered TPHI
  3. accurately entered mailing address
  4. provided plan confirmation
  5. proper hold procedure
  6. used appropriate closing
  7. read plan selection introduction
  8. specified the year
  9. reviewed household income summary
  10. correctly authenticate consumer
  11. asked the self employment question
  12. screened consumer for potential eligibility
  13. assigned activity in Siebel
  14. accurately identify the need for an incident
  15. read introduction for new application
  16. advised consumer of documents needed
  17. used correct type and subtype
  18. offered language line
  19. properly dis-enrolled consumer
  20. correct contact type used
  21. correctly transferred account to assistor
  22. entered or moved slider to tax credit
  23. read absent parent introduction
  24. offered or enter material request