accuratelyidentify theneed foran incidentusedappropriateclosingproperholdprocedurecorrectlytransferredaccount toassistorassignedactivity inSiebelentered ormovedslider totax creditaccuratelyenteredTPHIasked theselfemploymentquestionaccuratelyenteredmailingaddressspecifiedthe yearscreenedconsumerfor potentialeligibilityproperlydis-enrolledconsumerreadabsentparentintroductionreadintroductionfor newapplicationoffered orentermaterialrequestcorrectCHPenrollmentinfocorrectlyauthenticateconsumerofferedlanguagelinecorrectcontacttype usedreviewedhouseholdincomesummaryprovidedplanconfirmationread planselectionintroductionusedcorrecttype andsubtypeadvisedconsumer ofdocumentsneededaccuratelyidentify theneed foran incidentusedappropriateclosingproperholdprocedurecorrectlytransferredaccount toassistorassignedactivity inSiebelentered ormovedslider totax creditaccuratelyenteredTPHIasked theselfemploymentquestionaccuratelyenteredmailingaddressspecifiedthe yearscreenedconsumerfor potentialeligibilityproperlydis-enrolledconsumerreadabsentparentintroductionreadintroductionfor newapplicationoffered orentermaterialrequestcorrectCHPenrollmentinfocorrectlyauthenticateconsumerofferedlanguagelinecorrectcontacttype usedreviewedhouseholdincomesummaryprovidedplanconfirmationread planselectionintroductionusedcorrecttype andsubtypeadvisedconsumer ofdocumentsneeded

find these errors - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. accurately identify the need for an incident
  2. used appropriate closing
  3. proper hold procedure
  4. correctly transferred account to assistor
  5. assigned activity in Siebel
  6. entered or moved slider to tax credit
  7. accurately entered TPHI
  8. asked the self employment question
  9. accurately entered mailing address
  10. specified the year
  11. screened consumer for potential eligibility
  12. properly dis-enrolled consumer
  13. read absent parent introduction
  14. read introduction for new application
  15. offered or enter material request
  16. correct CHP enrollment info
  17. correctly authenticate consumer
  18. offered language line
  19. correct contact type used
  20. reviewed household income summary
  21. provided plan confirmation
  22. read plan selection introduction
  23. used correct type and subtype
  24. advised consumer of documents needed