DonateLifeRegistryquestionAppropriateclosingusedGoodcustomerServiceCoveragestatusIdentifiedthe needfor anincidentinformationaboutDSRIPtransferredaccount toassistor'sdashboardRenewalScriptingreadAccurateinfo on1095ChangedmailingaddressAssignedactivity inSiebelScriptingread for aNewApplicationEscalationNeeded?Approvedgreetingwas usedInfo Aboutapplyingfor healthinsuranceholdingprocedurethroughoutcallIdentifiedthe need toaccess theapplicationprovidedaboutaccountstatusEnteredappropriatenotes intoSiebelCorrectType andsub-typeusedTransferredtoappropriatedepartmentRenewalAttestationAppropriatelyauthenticatedcaller(s)Selectedplanchoice forhouseholdDonateLifeRegistryquestionAppropriateclosingusedGoodcustomerServiceCoveragestatusIdentifiedthe needfor anincidentinformationaboutDSRIPtransferredaccount toassistor'sdashboardRenewalScriptingreadAccurateinfo on1095ChangedmailingaddressAssignedactivity inSiebelScriptingread for aNewApplicationEscalationNeeded?Approvedgreetingwas usedInfo Aboutapplyingfor healthinsuranceholdingprocedurethroughoutcallIdentifiedthe need toaccess theapplicationprovidedaboutaccountstatusEnteredappropriatenotes intoSiebelCorrectType andsub-typeusedTransferredtoappropriatedepartmentRenewalAttestationAppropriatelyauthenticatedcaller(s)Selectedplanchoice forhousehold

QC Bingo Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Donate Life Registry question
  2. Appropriate closing used
  3. Good customer Service
  4. Coverage status
  5. Identified the need for an incident
  6. information about DSRIP
  7. transferred account to assistor's dashboard
  8. Renewal Scripting read
  9. Accurate info on 1095
  10. Changed mailing address
  11. Assigned activity in Siebel
  12. Scripting read for a New Application
  13. Escalation Needed?
  14. Approved greeting was used
  15. Info About applying for health insurance
  16. holding procedure throughout call
  17. Identified the need to access the application
  18. provided about account status
  19. Entered appropriate notes into Siebel
  20. Correct Type and sub-type used
  21. Transferred to appropriate department
  22. Renewal Attestation
  23. Appropriately authenticated caller(s)
  24. Selected plan choice for household