CoveragestatusDonateLifeRegistryquestionCorrectType andsub-typeusedRenewalScriptingreadinformationaboutDSRIPAssignedactivity inSiebelEscalationNeeded?RenewalAttestationAccurateinfo on1095TransferredtoappropriatedepartmentApprovedgreetingwas usedSelectedplanchoice forhouseholdholdingprocedurethroughoutcallInfo Aboutapplyingfor healthinsuranceprovidedaboutaccountstatusAppropriatelyauthenticatedcaller(s)Appropriateclosingusedtransferredaccount toassistor'sdashboardGoodcustomerServiceEnteredappropriatenotes intoSiebelChangedmailingaddressIdentifiedthe needfor anincidentIdentifiedthe need toaccess theapplicationScriptingread for aNewApplicationCoveragestatusDonateLifeRegistryquestionCorrectType andsub-typeusedRenewalScriptingreadinformationaboutDSRIPAssignedactivity inSiebelEscalationNeeded?RenewalAttestationAccurateinfo on1095TransferredtoappropriatedepartmentApprovedgreetingwas usedSelectedplanchoice forhouseholdholdingprocedurethroughoutcallInfo Aboutapplyingfor healthinsuranceprovidedaboutaccountstatusAppropriatelyauthenticatedcaller(s)Appropriateclosingusedtransferredaccount toassistor'sdashboardGoodcustomerServiceEnteredappropriatenotes intoSiebelChangedmailingaddressIdentifiedthe needfor anincidentIdentifiedthe need toaccess theapplicationScriptingread for aNewApplication

QC Bingo Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Coverage status
  2. Donate Life Registry question
  3. Correct Type and sub-type used
  4. Renewal Scripting read
  5. information about DSRIP
  6. Assigned activity in Siebel
  7. Escalation Needed?
  8. Renewal Attestation
  9. Accurate info on 1095
  10. Transferred to appropriate department
  11. Approved greeting was used
  12. Selected plan choice for household
  13. holding procedure throughout call
  14. Info About applying for health insurance
  15. provided about account status
  16. Appropriately authenticated caller(s)
  17. Appropriate closing used
  18. transferred account to assistor's dashboard
  19. Good customer Service
  20. Entered appropriate notes into Siebel
  21. Changed mailing address
  22. Identified the need for an incident
  23. Identified the need to access the application
  24. Scripting read for a New Application