Selectedplanchoice forhouseholdEnteredappropriatenotes intoSiebelChangedmailingaddressApprovedgreetingwas usedTransferredtoappropriatedepartmentScriptingread for aNewApplicationDonateLifeRegistryquestionprovidedaboutaccountstatusCorrectType andsub-typeusedholdingprocedurethroughoutcallAccurateinfo on1095AppropriateclosingusedinformationaboutDSRIPCoveragestatusInfo Aboutapplyingfor healthinsurancetransferredaccount toassistor'sdashboardAppropriatelyauthenticatedcaller(s)Identifiedthe needfor anincidentRenewalScriptingreadEscalationNeeded?Assignedactivity inSiebelGoodcustomerServiceIdentifiedthe need toaccess theapplicationRenewalAttestationSelectedplanchoice forhouseholdEnteredappropriatenotes intoSiebelChangedmailingaddressApprovedgreetingwas usedTransferredtoappropriatedepartmentScriptingread for aNewApplicationDonateLifeRegistryquestionprovidedaboutaccountstatusCorrectType andsub-typeusedholdingprocedurethroughoutcallAccurateinfo on1095AppropriateclosingusedinformationaboutDSRIPCoveragestatusInfo Aboutapplyingfor healthinsurancetransferredaccount toassistor'sdashboardAppropriatelyauthenticatedcaller(s)Identifiedthe needfor anincidentRenewalScriptingreadEscalationNeeded?Assignedactivity inSiebelGoodcustomerServiceIdentifiedthe need toaccess theapplicationRenewalAttestation

QC Bingo Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Selected plan choice for household
  2. Entered appropriate notes into Siebel
  3. Changed mailing address
  4. Approved greeting was used
  5. Transferred to appropriate department
  6. Scripting read for a New Application
  7. Donate Life Registry question
  8. provided about account status
  9. Correct Type and sub-type used
  10. holding procedure throughout call
  11. Accurate info on 1095
  12. Appropriate closing used
  13. information about DSRIP
  14. Coverage status
  15. Info About applying for health insurance
  16. transferred account to assistor's dashboard
  17. Appropriately authenticated caller(s)
  18. Identified the need for an incident
  19. Renewal Scripting read
  20. Escalation Needed?
  21. Assigned activity in Siebel
  22. Good customer Service
  23. Identified the need to access the application
  24. Renewal Attestation