GoodcustomerServiceInfo Aboutapplyingfor healthinsuranceCorrectType andsub-typeusedRenewalScriptingreadprovidedaboutaccountstatusAssignedactivity inSiebelEnteredappropriatenotes intoSiebeltransferredaccount toassistor'sdashboardSelectedplanchoice forhouseholdApprovedgreetingwas usedinformationaboutDSRIPScriptingread for aNewApplicationTransferredtoappropriatedepartmentAppropriatelyauthenticatedcaller(s)holdingprocedurethroughoutcallAppropriateclosingusedCoveragestatusEscalationNeeded?Identifiedthe need toaccess theapplicationRenewalAttestationChangedmailingaddressIdentifiedthe needfor anincidentDonateLifeRegistryquestionAccurateinfo on1095GoodcustomerServiceInfo Aboutapplyingfor healthinsuranceCorrectType andsub-typeusedRenewalScriptingreadprovidedaboutaccountstatusAssignedactivity inSiebelEnteredappropriatenotes intoSiebeltransferredaccount toassistor'sdashboardSelectedplanchoice forhouseholdApprovedgreetingwas usedinformationaboutDSRIPScriptingread for aNewApplicationTransferredtoappropriatedepartmentAppropriatelyauthenticatedcaller(s)holdingprocedurethroughoutcallAppropriateclosingusedCoveragestatusEscalationNeeded?Identifiedthe need toaccess theapplicationRenewalAttestationChangedmailingaddressIdentifiedthe needfor anincidentDonateLifeRegistryquestionAccurateinfo on1095

QC Bingo Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Good customer Service
  2. Info About applying for health insurance
  3. Correct Type and sub-type used
  4. Renewal Scripting read
  5. provided about account status
  6. Assigned activity in Siebel
  7. Entered appropriate notes into Siebel
  8. transferred account to assistor's dashboard
  9. Selected plan choice for household
  10. Approved greeting was used
  11. information about DSRIP
  12. Scripting read for a New Application
  13. Transferred to appropriate department
  14. Appropriately authenticated caller(s)
  15. holding procedure throughout call
  16. Appropriate closing used
  17. Coverage status
  18. Escalation Needed?
  19. Identified the need to access the application
  20. Renewal Attestation
  21. Changed mailing address
  22. Identified the need for an incident
  23. Donate Life Registry question
  24. Accurate info on 1095