CorrectType andsub-typeusedApprovedgreetingwas usedScriptingread for aNewApplicationEscalationNeeded?Identifiedthe needfor anincidentholdingprocedurethroughoutcallRenewalAttestationIdentifiedthe need toaccess theapplicationDonateLifeRegistryquestionInfo Aboutapplyingfor healthinsuranceSelectedplanchoice forhouseholdprovidedaboutaccountstatusAssignedactivity inSiebelCoveragestatusChangedmailingaddresstransferredaccount toassistor'sdashboardGoodcustomerServiceinformationaboutDSRIPAccurateinfo on1095TransferredtoappropriatedepartmentAppropriateclosingusedAppropriatelyauthenticatedcaller(s)RenewalScriptingreadEnteredappropriatenotes intoSiebelCorrectType andsub-typeusedApprovedgreetingwas usedScriptingread for aNewApplicationEscalationNeeded?Identifiedthe needfor anincidentholdingprocedurethroughoutcallRenewalAttestationIdentifiedthe need toaccess theapplicationDonateLifeRegistryquestionInfo Aboutapplyingfor healthinsuranceSelectedplanchoice forhouseholdprovidedaboutaccountstatusAssignedactivity inSiebelCoveragestatusChangedmailingaddresstransferredaccount toassistor'sdashboardGoodcustomerServiceinformationaboutDSRIPAccurateinfo on1095TransferredtoappropriatedepartmentAppropriateclosingusedAppropriatelyauthenticatedcaller(s)RenewalScriptingreadEnteredappropriatenotes intoSiebel

QC Bingo Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Correct Type and sub-type used
  2. Approved greeting was used
  3. Scripting read for a New Application
  4. Escalation Needed?
  5. Identified the need for an incident
  6. holding procedure throughout call
  7. Renewal Attestation
  8. Identified the need to access the application
  9. Donate Life Registry question
  10. Info About applying for health insurance
  11. Selected plan choice for household
  12. provided about account status
  13. Assigned activity in Siebel
  14. Coverage status
  15. Changed mailing address
  16. transferred account to assistor's dashboard
  17. Good customer Service
  18. information about DSRIP
  19. Accurate info on 1095
  20. Transferred to appropriate department
  21. Appropriate closing used
  22. Appropriately authenticated caller(s)
  23. Renewal Scripting read
  24. Entered appropriate notes into Siebel