Renewal Scripting read Accurate info on 1095 Changed mailing address Renewal Attestation Scripting read for a New Application Good customer Service Selected plan choice for household Appropriately authenticated caller(s) Info About applying for health insurance information about DSRIP Escalation Needed? Identified the need to access the application provided about account status Identified the need for an incident holding procedure throughout call Coverage status Approved greeting was used Assigned activity in Siebel transferred account to assistor's dashboard Correct Type and sub-type used Donate Life Registry question Entered appropriate notes into Siebel Appropriate closing used Transferred to appropriate department Renewal Scripting read Accurate info on 1095 Changed mailing address Renewal Attestation Scripting read for a New Application Good customer Service Selected plan choice for household Appropriately authenticated caller(s) Info About applying for health insurance information about DSRIP Escalation Needed? Identified the need to access the application provided about account status Identified the need for an incident holding procedure throughout call Coverage status Approved greeting was used Assigned activity in Siebel transferred account to assistor's dashboard Correct Type and sub-type used Donate Life Registry question Entered appropriate notes into Siebel Appropriate closing used Transferred to appropriate department
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Renewal Scripting read
Accurate info on 1095
Changed mailing address
Renewal Attestation
Scripting read for a New Application
Good customer Service
Selected plan choice for household
Appropriately authenticated caller(s)
Info About applying for health insurance
information about DSRIP
Escalation Needed?
Identified the need to access the application
provided about account status
Identified the need for an incident
holding procedure throughout call
Coverage status
Approved greeting was used
Assigned
activity in Siebel
transferred account to assistor's dashboard
Correct Type and sub-type used
Donate Life Registry question
Entered appropriate notes into Siebel
Appropriate closing used
Transferred to appropriate department