Selectedplanchoice forhouseholdAppropriateclosingusedChangedmailingaddressEnteredappropriatenotes intoSiebelInfo Aboutapplyingfor healthinsuranceCoveragestatusEscalationNeeded?GoodcustomerServiceAccurateinfo on1095Identifiedthe needfor anincidentAssignedactivity inSiebelAppropriatelyauthenticatedcaller(s)CorrectType andsub-typeusedprovidedaboutaccountstatusScriptingread for aNewApplicationIdentifiedthe need toaccess theapplicationTransferredtoappropriatedepartmentinformationaboutDSRIPRenewalAttestationDonateLifeRegistryquestionholdingprocedurethroughoutcalltransferredaccount toassistor'sdashboardApprovedgreetingwas usedRenewalScriptingreadSelectedplanchoice forhouseholdAppropriateclosingusedChangedmailingaddressEnteredappropriatenotes intoSiebelInfo Aboutapplyingfor healthinsuranceCoveragestatusEscalationNeeded?GoodcustomerServiceAccurateinfo on1095Identifiedthe needfor anincidentAssignedactivity inSiebelAppropriatelyauthenticatedcaller(s)CorrectType andsub-typeusedprovidedaboutaccountstatusScriptingread for aNewApplicationIdentifiedthe need toaccess theapplicationTransferredtoappropriatedepartmentinformationaboutDSRIPRenewalAttestationDonateLifeRegistryquestionholdingprocedurethroughoutcalltransferredaccount toassistor'sdashboardApprovedgreetingwas usedRenewalScriptingread

QC Bingo Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Selected plan choice for household
  2. Appropriate closing used
  3. Changed mailing address
  4. Entered appropriate notes into Siebel
  5. Info About applying for health insurance
  6. Coverage status
  7. Escalation Needed?
  8. Good customer Service
  9. Accurate info on 1095
  10. Identified the need for an incident
  11. Assigned activity in Siebel
  12. Appropriately authenticated caller(s)
  13. Correct Type and sub-type used
  14. provided about account status
  15. Scripting read for a New Application
  16. Identified the need to access the application
  17. Transferred to appropriate department
  18. information about DSRIP
  19. Renewal Attestation
  20. Donate Life Registry question
  21. holding procedure throughout call
  22. transferred account to assistor's dashboard
  23. Approved greeting was used
  24. Renewal Scripting read