QC Bingo Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Identified the need for an incident
2. Changed mailing address
3. Info About applying for health insurance
4. Coverage status
5. Accurate info on 1095
6. Assigned activity in Siebel
7. holding procedure throughout call
8. Appropriately authenticated caller(s)
9. Scripting read for a New Application
10. Appropriate closing used
11. Selected plan choice for household
12. Renewal Attestation
13. Renewal Scripting read
14. Approved greeting was used
15. provided about account status
16. Donate Life Registry question
17. Entered appropriate notes into Siebel
18. Correct Type and sub-type used
19. information about DSRIP
20. Transferred to appropriate department
21. Good customer Service
22. Identified the need to access the application
23. Escalation Needed?
24. transferred account to assistor's dashboard