called the wrong name schedule more than 2 PT appts surgery date/time needed referral needs triaged returning call to unknown person IM sent to schedulers for more info IRL transfer pt left VM prescription refill nurse call 10+ min call patient is thankful Hall referral phone call disconnected called the wrong name VA call previous pt of Dr that is no longer here critical lab results multiple referrals on 1 call WC/TPL Epic message sent Talked to a Sarah wrong dept/xfer EMG scheduled called the wrong name schedule more than 2 PT appts surgery date/time needed referral needs triaged returning call to unknown person IM sent to schedulers for more info IRL transfer pt left VM prescription refill nurse call 10+ min call patient is thankful Hall referral phone call disconnected called the wrong name VA call previous pt of Dr that is no longer here critical lab results multiple referrals on 1 call WC/TPL Epic message sent Talked to a Sarah wrong dept/xfer EMG scheduled
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-called the wrong name
O-schedule more than 2 PT appts
N-surgery date/time needed
I-referral needs triaged
O-returning call to unknown person
G-IM sent to schedulers for more info
G-IRL transfer
G-pt left VM
B-prescription refill
I-nurse call
B-10+ min call
I-patient is thankful
O-Hall referral
N-phone call disconnected
B-called the wrong name
B-VA call
N-previous pt of Dr that is no longer here
G-critical lab results
O-multiple referrals on 1 call
G-WC/TPL
O-Epic message sent
B-Talked to a Sarah
I-wrong dept/xfer
I-EMG scheduled