Talk to anEnterpriserepresentativeWCT toadjusterWCT toservicecenterSubmit apurge filerequestFNOL fora parkinglotaccidentSet up 1-timeclaims textfor clmtFile claimon a NewYorkpolicyAgentreportedFNOLVerifypolicy infofor AgeroWearinggreyFile claimfor a singlevehicleaccidentTransfer toRoadsideAssistanceSkypeanadjusterSubmit a towreimbursement5 callsunder 5minutesAHTExplain selfservicebenefits toa PHFile ananimal claim(EXCEPTdeer)Providerental limitinfo to acustomerSend ageneralreminderactivitySet upa HertzrentalSet up anOYS towin a claimSet up adrive-inappointmentSpeakwith amedicalproviderProvideadjustercontactinformationTalk to anEnterpriserepresentativeWCT toadjusterWCT toservicecenterSubmit apurge filerequestFNOL fora parkinglotaccidentSet up 1-timeclaims textfor clmtFile claimon a NewYorkpolicyAgentreportedFNOLVerifypolicy infofor AgeroWearinggreyFile claimfor a singlevehicleaccidentTransfer toRoadsideAssistanceSkypeanadjusterSubmit a towreimbursement5 callsunder 5minutesAHTExplain selfservicebenefits toa PHFile ananimal claim(EXCEPTdeer)Providerental limitinfo to acustomerSend ageneralreminderactivitySet upa HertzrentalSet up anOYS towin a claimSet up adrive-inappointmentSpeakwith amedicalproviderProvideadjustercontactinformation

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Talk to an Enterprise representative
  2. WCT to adjuster
  3. WCT to service center
  4. Submit a purge file request
  5. FNOL for a parking lot accident
  6. Set up 1-time claims text for clmt
  7. File claim on a New York policy
  8. Agent reported FNOL
  9. Verify policy info for Agero
  10. Wearing grey
  11. File claim for a single vehicle accident
  12. Transfer to Roadside Assistance
  13. Skype an adjuster
  14. Submit a tow reimbursement
  15. 5 calls under 5 minutes AHT
  16. Explain self service benefits to a PH
  17. File an animal claim (EXCEPT deer)
  18. Provide rental limit info to a customer
  19. Send a general reminder activity
  20. Set up a Hertz rental
  21. Set up an OYS tow in a claim
  22. Set up a drive-in appointment
  23. Speak with a medical provider
  24. Provide adjuster contact information