Explain selfservicebenefits toa PHProvideadjustercontactinformationWCT toadjusterVerifypolicy infofor AgeroSubmit a towreimbursementSkypeanadjusterWCT toservicecenterFile ananimal claim(EXCEPTdeer)Providerental limitinfo to acustomerFile claimon a NewYorkpolicySend ageneralreminderactivity5 callsunder 5minutesAHTSet upa HertzrentalSpeakwith amedicalproviderWearinggreySet up anOYS towin a claimSubmit apurge filerequestSet up 1-timeclaims textfor clmtSet up adrive-inappointmentFNOL fora parkinglotaccidentTalk to anEnterpriserepresentativeAgentreportedFNOLFile claimfor a singlevehicleaccidentTransfer toRoadsideAssistanceExplain selfservicebenefits toa PHProvideadjustercontactinformationWCT toadjusterVerifypolicy infofor AgeroSubmit a towreimbursementSkypeanadjusterWCT toservicecenterFile ananimal claim(EXCEPTdeer)Providerental limitinfo to acustomerFile claimon a NewYorkpolicySend ageneralreminderactivity5 callsunder 5minutesAHTSet upa HertzrentalSpeakwith amedicalproviderWearinggreySet up anOYS towin a claimSubmit apurge filerequestSet up 1-timeclaims textfor clmtSet up adrive-inappointmentFNOL fora parkinglotaccidentTalk to anEnterpriserepresentativeAgentreportedFNOLFile claimfor a singlevehicleaccidentTransfer toRoadsideAssistance

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Explain self service benefits to a PH
  2. Provide adjuster contact information
  3. WCT to adjuster
  4. Verify policy info for Agero
  5. Submit a tow reimbursement
  6. Skype an adjuster
  7. WCT to service center
  8. File an animal claim (EXCEPT deer)
  9. Provide rental limit info to a customer
  10. File claim on a New York policy
  11. Send a general reminder activity
  12. 5 calls under 5 minutes AHT
  13. Set up a Hertz rental
  14. Speak with a medical provider
  15. Wearing grey
  16. Set up an OYS tow in a claim
  17. Submit a purge file request
  18. Set up 1-time claims text for clmt
  19. Set up a drive-in appointment
  20. FNOL for a parking lot accident
  21. Talk to an Enterprise representative
  22. Agent reported FNOL
  23. File claim for a single vehicle accident
  24. Transfer to Roadside Assistance