Set upa HertzrentalSet up anOYS towin a claimAgentreportedFNOLSet up 1-timeclaims textfor clmt5 callsunder 5minutesAHTFNOL fora parkinglotaccidentTalk to anEnterpriserepresentativeSkypeanadjusterFile claimon a NewYorkpolicySet up adrive-inappointmentWCT toadjusterSend ageneralreminderactivityProviderental limitinfo to acustomerSubmit a towreimbursementExplain selfservicebenefits toa PHSubmit apurge filerequestProvideadjustercontactinformationTransfer toRoadsideAssistanceVerifypolicy infofor AgeroFile claimfor a singlevehicleaccidentFile ananimal claim(EXCEPTdeer)WCT toservicecenterSpeakwith amedicalproviderWearinggreySet upa HertzrentalSet up anOYS towin a claimAgentreportedFNOLSet up 1-timeclaims textfor clmt5 callsunder 5minutesAHTFNOL fora parkinglotaccidentTalk to anEnterpriserepresentativeSkypeanadjusterFile claimon a NewYorkpolicySet up adrive-inappointmentWCT toadjusterSend ageneralreminderactivityProviderental limitinfo to acustomerSubmit a towreimbursementExplain selfservicebenefits toa PHSubmit apurge filerequestProvideadjustercontactinformationTransfer toRoadsideAssistanceVerifypolicy infofor AgeroFile claimfor a singlevehicleaccidentFile ananimal claim(EXCEPTdeer)WCT toservicecenterSpeakwith amedicalproviderWearinggrey

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a Hertz rental
  2. Set up an OYS tow in a claim
  3. Agent reported FNOL
  4. Set up 1-time claims text for clmt
  5. 5 calls under 5 minutes AHT
  6. FNOL for a parking lot accident
  7. Talk to an Enterprise representative
  8. Skype an adjuster
  9. File claim on a New York policy
  10. Set up a drive-in appointment
  11. WCT to adjuster
  12. Send a general reminder activity
  13. Provide rental limit info to a customer
  14. Submit a tow reimbursement
  15. Explain self service benefits to a PH
  16. Submit a purge file request
  17. Provide adjuster contact information
  18. Transfer to Roadside Assistance
  19. Verify policy info for Agero
  20. File claim for a single vehicle accident
  21. File an animal claim (EXCEPT deer)
  22. WCT to service center
  23. Speak with a medical provider
  24. Wearing grey