Transfer toRoadsideAssistanceFile claimon a NewYorkpolicySet up 1-timeclaims textfor clmtExplain selfservicebenefits toa PHTalk to anEnterpriserepresentativeWCT toservicecenterAgentreportedFNOLSubmit apurge filerequestSet up adrive-inappointmentSkypeanadjusterFile claimfor a singlevehicleaccidentSubmit a towreimbursementFile ananimal claim(EXCEPTdeer)5 callsunder 5minutesAHTWearinggreySet upa HertzrentalWCT toadjusterVerifypolicy infofor AgeroProviderental limitinfo to acustomerFNOL fora parkinglotaccidentSet up anOYS towin a claimSend ageneralreminderactivityProvideadjustercontactinformationSpeakwith amedicalproviderTransfer toRoadsideAssistanceFile claimon a NewYorkpolicySet up 1-timeclaims textfor clmtExplain selfservicebenefits toa PHTalk to anEnterpriserepresentativeWCT toservicecenterAgentreportedFNOLSubmit apurge filerequestSet up adrive-inappointmentSkypeanadjusterFile claimfor a singlevehicleaccidentSubmit a towreimbursementFile ananimal claim(EXCEPTdeer)5 callsunder 5minutesAHTWearinggreySet upa HertzrentalWCT toadjusterVerifypolicy infofor AgeroProviderental limitinfo to acustomerFNOL fora parkinglotaccidentSet up anOYS towin a claimSend ageneralreminderactivityProvideadjustercontactinformationSpeakwith amedicalprovider

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Roadside Assistance
  2. File claim on a New York policy
  3. Set up 1-time claims text for clmt
  4. Explain self service benefits to a PH
  5. Talk to an Enterprise representative
  6. WCT to service center
  7. Agent reported FNOL
  8. Submit a purge file request
  9. Set up a drive-in appointment
  10. Skype an adjuster
  11. File claim for a single vehicle accident
  12. Submit a tow reimbursement
  13. File an animal claim (EXCEPT deer)
  14. 5 calls under 5 minutes AHT
  15. Wearing grey
  16. Set up a Hertz rental
  17. WCT to adjuster
  18. Verify policy info for Agero
  19. Provide rental limit info to a customer
  20. FNOL for a parking lot accident
  21. Set up an OYS tow in a claim
  22. Send a general reminder activity
  23. Provide adjuster contact information
  24. Speak with a medical provider