Set up anOYS towin a claimExplain selfservicebenefits toa PHTransfer toRoadsideAssistanceSet up adrive-inappointmentSubmit apurge filerequestAgentreportedFNOLTalk to anEnterpriserepresentativeSet up 1-timeclaims textfor clmtSet upa HertzrentalProvideadjustercontactinformationSkypeanadjusterFile claimon a NewYorkpolicySend ageneralreminderactivityFile ananimal claim(EXCEPTdeer)Verifypolicy infofor AgeroFile claimfor a singlevehicleaccidentSubmit a towreimbursementFNOL fora parkinglotaccidentWCT toservicecenterSpeakwith amedicalproviderWCT toadjuster5 callsunder 5minutesAHTProviderental limitinfo to acustomerWearinggreySet up anOYS towin a claimExplain selfservicebenefits toa PHTransfer toRoadsideAssistanceSet up adrive-inappointmentSubmit apurge filerequestAgentreportedFNOLTalk to anEnterpriserepresentativeSet up 1-timeclaims textfor clmtSet upa HertzrentalProvideadjustercontactinformationSkypeanadjusterFile claimon a NewYorkpolicySend ageneralreminderactivityFile ananimal claim(EXCEPTdeer)Verifypolicy infofor AgeroFile claimfor a singlevehicleaccidentSubmit a towreimbursementFNOL fora parkinglotaccidentWCT toservicecenterSpeakwith amedicalproviderWCT toadjuster5 callsunder 5minutesAHTProviderental limitinfo to acustomerWearinggrey

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up an OYS tow in a claim
  2. Explain self service benefits to a PH
  3. Transfer to Roadside Assistance
  4. Set up a drive-in appointment
  5. Submit a purge file request
  6. Agent reported FNOL
  7. Talk to an Enterprise representative
  8. Set up 1-time claims text for clmt
  9. Set up a Hertz rental
  10. Provide adjuster contact information
  11. Skype an adjuster
  12. File claim on a New York policy
  13. Send a general reminder activity
  14. File an animal claim (EXCEPT deer)
  15. Verify policy info for Agero
  16. File claim for a single vehicle accident
  17. Submit a tow reimbursement
  18. FNOL for a parking lot accident
  19. WCT to service center
  20. Speak with a medical provider
  21. WCT to adjuster
  22. 5 calls under 5 minutes AHT
  23. Provide rental limit info to a customer
  24. Wearing grey