Set up adrive-inappointmentFNOL fora parkinglotaccidentSubmit apurge filerequestProviderental limitinfo to acustomerExplain selfservicebenefits toa PHProvideadjustercontactinformationSend ageneralreminderactivitySkypeanadjusterFile ananimal claim(EXCEPTdeer)Wearinggrey5 callsunder 5minutesAHTWCT toservicecenterFile claimfor a singlevehicleaccidentSet up anOYS towin a claimTransfer toRoadsideAssistanceVerifypolicy infofor AgeroWCT toadjusterFile claimon a NewYorkpolicyTalk to anEnterpriserepresentativeAgentreportedFNOLSubmit a towreimbursementSet up 1-timeclaims textfor clmtSet upa HertzrentalSpeakwith amedicalproviderSet up adrive-inappointmentFNOL fora parkinglotaccidentSubmit apurge filerequestProviderental limitinfo to acustomerExplain selfservicebenefits toa PHProvideadjustercontactinformationSend ageneralreminderactivitySkypeanadjusterFile ananimal claim(EXCEPTdeer)Wearinggrey5 callsunder 5minutesAHTWCT toservicecenterFile claimfor a singlevehicleaccidentSet up anOYS towin a claimTransfer toRoadsideAssistanceVerifypolicy infofor AgeroWCT toadjusterFile claimon a NewYorkpolicyTalk to anEnterpriserepresentativeAgentreportedFNOLSubmit a towreimbursementSet up 1-timeclaims textfor clmtSet upa HertzrentalSpeakwith amedicalprovider

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a drive-in appointment
  2. FNOL for a parking lot accident
  3. Submit a purge file request
  4. Provide rental limit info to a customer
  5. Explain self service benefits to a PH
  6. Provide adjuster contact information
  7. Send a general reminder activity
  8. Skype an adjuster
  9. File an animal claim (EXCEPT deer)
  10. Wearing grey
  11. 5 calls under 5 minutes AHT
  12. WCT to service center
  13. File claim for a single vehicle accident
  14. Set up an OYS tow in a claim
  15. Transfer to Roadside Assistance
  16. Verify policy info for Agero
  17. WCT to adjuster
  18. File claim on a New York policy
  19. Talk to an Enterprise representative
  20. Agent reported FNOL
  21. Submit a tow reimbursement
  22. Set up 1-time claims text for clmt
  23. Set up a Hertz rental
  24. Speak with a medical provider