File claimon a NewYorkpolicySubmit a towreimbursementAgentreportedFNOLTransfer toRoadsideAssistanceSet up adrive-inappointmentWCT toadjusterSkypeanadjusterSet upa HertzrentalProviderental limitinfo to acustomerSend ageneralreminderactivity5 callsunder 5minutesAHTSet up anOYS towin a claimTalk to anEnterpriserepresentativeSubmit apurge filerequestProvideadjustercontactinformationSet up 1-timeclaims textfor clmtFNOL fora parkinglotaccidentExplain selfservicebenefits toa PHWCT toservicecenterSpeakwith amedicalproviderVerifypolicy infofor AgeroWearinggreyFile claimfor a singlevehicleaccidentFile ananimal claim(EXCEPTdeer)File claimon a NewYorkpolicySubmit a towreimbursementAgentreportedFNOLTransfer toRoadsideAssistanceSet up adrive-inappointmentWCT toadjusterSkypeanadjusterSet upa HertzrentalProviderental limitinfo to acustomerSend ageneralreminderactivity5 callsunder 5minutesAHTSet up anOYS towin a claimTalk to anEnterpriserepresentativeSubmit apurge filerequestProvideadjustercontactinformationSet up 1-timeclaims textfor clmtFNOL fora parkinglotaccidentExplain selfservicebenefits toa PHWCT toservicecenterSpeakwith amedicalproviderVerifypolicy infofor AgeroWearinggreyFile claimfor a singlevehicleaccidentFile ananimal claim(EXCEPTdeer)

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. File claim on a New York policy
  2. Submit a tow reimbursement
  3. Agent reported FNOL
  4. Transfer to Roadside Assistance
  5. Set up a drive-in appointment
  6. WCT to adjuster
  7. Skype an adjuster
  8. Set up a Hertz rental
  9. Provide rental limit info to a customer
  10. Send a general reminder activity
  11. 5 calls under 5 minutes AHT
  12. Set up an OYS tow in a claim
  13. Talk to an Enterprise representative
  14. Submit a purge file request
  15. Provide adjuster contact information
  16. Set up 1-time claims text for clmt
  17. FNOL for a parking lot accident
  18. Explain self service benefits to a PH
  19. WCT to service center
  20. Speak with a medical provider
  21. Verify policy info for Agero
  22. Wearing grey
  23. File claim for a single vehicle accident
  24. File an animal claim (EXCEPT deer)