Speakwith amedicalproviderFile claimon a NewYorkpolicyProvideadjustercontactinformationSubmit a towreimbursementSubmit apurge filerequestWCT toservicecenterVerifypolicy infofor AgeroSend ageneralreminderactivityExplain selfservicebenefits toa PHWearinggreyProviderental limitinfo to acustomerTalk to anEnterpriserepresentativeFile claimfor a singlevehicleaccidentWCT toadjusterSet upa Hertzrental5 callsunder 5minutesAHTAgentreportedFNOLSet up adrive-inappointmentFNOL fora parkinglotaccidentSet up 1-timeclaims textfor clmtSet up anOYS towin a claimFile ananimal claim(EXCEPTdeer)Transfer toRoadsideAssistanceSkypeanadjusterSpeakwith amedicalproviderFile claimon a NewYorkpolicyProvideadjustercontactinformationSubmit a towreimbursementSubmit apurge filerequestWCT toservicecenterVerifypolicy infofor AgeroSend ageneralreminderactivityExplain selfservicebenefits toa PHWearinggreyProviderental limitinfo to acustomerTalk to anEnterpriserepresentativeFile claimfor a singlevehicleaccidentWCT toadjusterSet upa Hertzrental5 callsunder 5minutesAHTAgentreportedFNOLSet up adrive-inappointmentFNOL fora parkinglotaccidentSet up 1-timeclaims textfor clmtSet up anOYS towin a claimFile ananimal claim(EXCEPTdeer)Transfer toRoadsideAssistanceSkypeanadjuster

Claims Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Speak with a medical provider
  2. File claim on a New York policy
  3. Provide adjuster contact information
  4. Submit a tow reimbursement
  5. Submit a purge file request
  6. WCT to service center
  7. Verify policy info for Agero
  8. Send a general reminder activity
  9. Explain self service benefits to a PH
  10. Wearing grey
  11. Provide rental limit info to a customer
  12. Talk to an Enterprise representative
  13. File claim for a single vehicle accident
  14. WCT to adjuster
  15. Set up a Hertz rental
  16. 5 calls under 5 minutes AHT
  17. Agent reported FNOL
  18. Set up a drive-in appointment
  19. FNOL for a parking lot accident
  20. Set up 1-time claims text for clmt
  21. Set up an OYS tow in a claim
  22. File an animal claim (EXCEPT deer)
  23. Transfer to Roadside Assistance
  24. Skype an adjuster