ReduceCallBackACWEzpayCallManagementCPNISilencesEmpathyPersonalityComplianceHoldFocusUrgencyAHTRecommendationsConfidenceSalesforcePortalInterruptProbingSummarizeSuddenlinkEducationIcomsResolutionReduceCallBackACWEzpayCallManagementCPNISilencesEmpathyPersonalityComplianceHoldFocusUrgencyAHTRecommendationsConfidenceSalesforcePortalInterruptProbingSummarizeSuddenlinkEducationIcomsResolution

Call Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reduce Call Back
  2. ACW
  3. Ezpay
  4. Call Management
  5. CPNI
  6. Silences
  7. Empathy
  8. Personality
  9. Compliance
  10. Hold
  11. Focus
  12. Urgency
  13. AHT
  14. Recommendations
  15. Confidence
  16. Salesforce
  17. Portal
  18. Interrupt
  19. Probing
  20. Summarize
  21. Suddenlink
  22. Education
  23. Icoms
  24. Resolution