EnvisionPossibilitiesLivingOurValuesACTDurationProvideAlternativesTeamworkTrustPolitenessProvideA VoiceAccountabilityEmpowermentAIDETIdentifyBarriersCommunicationRespectfulInteractionsIntroduceAcknowledgeMaintainOpennessInventivenessConnectAttitudeofGratitudeAnticipateEngageEmpathizePrideSensitivityExplanationApologizeTakeActionSmileListenRelationshipsKindessOfferChoicesPositiveImpressionsTogetherRespectDifferencesThankYouCreatingGreatExperiencesElevateTheSpiritSupportSincerityCreativityOwnProblemsEnvisionPossibilitiesLivingOurValuesACTDurationProvideAlternativesTeamworkTrustPolitenessProvideA VoiceAccountabilityEmpowermentAIDETIdentifyBarriersCommunicationRespectfulInteractionsIntroduceAcknowledgeMaintainOpennessInventivenessConnectAttitudeofGratitudeAnticipateEngageEmpathizePrideSensitivityExplanationApologizeTakeActionSmileListenRelationshipsKindessOfferChoicesPositiveImpressionsTogetherRespectDifferencesThankYouCreatingGreatExperiencesElevateTheSpiritSupportSincerityCreativityOwnProblems

Unmatched Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Envision Possibilities
  2. Living Our Values
  3. ACT
  4. Duration
  5. Provide Alternatives
  6. Teamwork
  7. Trust
  8. Politeness
  9. Provide A Voice
  10. Accountability
  11. Empowerment
  12. AIDET
  13. Identify Barriers
  14. Communication
  15. Respectful Interactions
  16. Introduce
  17. Acknowledge
  18. Maintain Openness
  19. Inventiveness
  20. Connect
  21. Attitude of Gratitude
  22. Anticipate
  23. Engage
  24. Empathize
  25. Pride
  26. Sensitivity
  27. Explanation
  28. Apologize
  29. Take Action
  30. Smile
  31. Listen
  32. Relationships
  33. Kindess
  34. Offer Choices
  35. Positive Impressions
  36. Together
  37. Respect Differences
  38. Thank You
  39. Creating Great Experiences
  40. Elevate The Spirit
  41. Support
  42. Sincerity
  43. Creativity
  44. Own Problems