ProvideA VoiceExplanationAcknowledgeACTOwnProblemsIntroduceTrustRespectDifferencesKindessPositiveImpressionsEmpowermentCreativityAccountabilityThankYouSincerityTeamworkConnectOfferChoicesPolitenessCreatingGreatExperiencesAIDETMaintainOpennessAnticipateIdentifyBarriersProvideAlternativesTakeActionSensitivityDurationEngageElevateTheSpiritRespectfulInteractionsCommunicationEnvisionPossibilitiesPrideInventivenessListenApologizeRelationshipsTogetherLivingOurValuesEmpathizeSmileSupportAttitudeofGratitudeProvideA VoiceExplanationAcknowledgeACTOwnProblemsIntroduceTrustRespectDifferencesKindessPositiveImpressionsEmpowermentCreativityAccountabilityThankYouSincerityTeamworkConnectOfferChoicesPolitenessCreatingGreatExperiencesAIDETMaintainOpennessAnticipateIdentifyBarriersProvideAlternativesTakeActionSensitivityDurationEngageElevateTheSpiritRespectfulInteractionsCommunicationEnvisionPossibilitiesPrideInventivenessListenApologizeRelationshipsTogetherLivingOurValuesEmpathizeSmileSupportAttitudeofGratitude

Unmatched Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide A Voice
  2. Explanation
  3. Acknowledge
  4. ACT
  5. Own Problems
  6. Introduce
  7. Trust
  8. Respect Differences
  9. Kindess
  10. Positive Impressions
  11. Empowerment
  12. Creativity
  13. Accountability
  14. Thank You
  15. Sincerity
  16. Teamwork
  17. Connect
  18. Offer Choices
  19. Politeness
  20. Creating Great Experiences
  21. AIDET
  22. Maintain Openness
  23. Anticipate
  24. Identify Barriers
  25. Provide Alternatives
  26. Take Action
  27. Sensitivity
  28. Duration
  29. Engage
  30. Elevate The Spirit
  31. Respectful Interactions
  32. Communication
  33. Envision Possibilities
  34. Pride
  35. Inventiveness
  36. Listen
  37. Apologize
  38. Relationships
  39. Together
  40. Living Our Values
  41. Empathize
  42. Smile
  43. Support
  44. Attitude of Gratitude