OwnProblemsRespectfulInteractionsSupportApologizeCreativityRespectDifferencesPositiveImpressionsSmileExplanationCommunicationAIDETCreatingGreatExperiencesProvideAlternativesEnvisionPossibilitiesTeamworkPolitenessRelationshipsDurationAccountabilityACTIdentifyBarriersOfferChoicesThankYouAttitudeofGratitudeConnectEmpathizeElevateTheSpiritInventivenessAcknowledgePrideLivingOurValuesListenIntroduceSincerityEngageSensitivityProvideA VoiceEmpowermentTrustTogetherTakeActionAnticipateMaintainOpennessKindessOwnProblemsRespectfulInteractionsSupportApologizeCreativityRespectDifferencesPositiveImpressionsSmileExplanationCommunicationAIDETCreatingGreatExperiencesProvideAlternativesEnvisionPossibilitiesTeamworkPolitenessRelationshipsDurationAccountabilityACTIdentifyBarriersOfferChoicesThankYouAttitudeofGratitudeConnectEmpathizeElevateTheSpiritInventivenessAcknowledgePrideLivingOurValuesListenIntroduceSincerityEngageSensitivityProvideA VoiceEmpowermentTrustTogetherTakeActionAnticipateMaintainOpennessKindess

Unmatched Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Own Problems
  2. Respectful Interactions
  3. Support
  4. Apologize
  5. Creativity
  6. Respect Differences
  7. Positive Impressions
  8. Smile
  9. Explanation
  10. Communication
  11. AIDET
  12. Creating Great Experiences
  13. Provide Alternatives
  14. Envision Possibilities
  15. Teamwork
  16. Politeness
  17. Relationships
  18. Duration
  19. Accountability
  20. ACT
  21. Identify Barriers
  22. Offer Choices
  23. Thank You
  24. Attitude of Gratitude
  25. Connect
  26. Empathize
  27. Elevate The Spirit
  28. Inventiveness
  29. Acknowledge
  30. Pride
  31. Living Our Values
  32. Listen
  33. Introduce
  34. Sincerity
  35. Engage
  36. Sensitivity
  37. Provide A Voice
  38. Empowerment
  39. Trust
  40. Together
  41. Take Action
  42. Anticipate
  43. Maintain Openness
  44. Kindess