Set a timeexpectationfor thecustomer.Receivedall5's on yoursurvey.Used 3smileyfaces inthe chat.Used power-words 3times in thechat.Checkeditem instockdate.Customeruses aemoji inthe chat.Verified aline itemon theorder.Checkedthe deliverywindow forMA order.Used 2smileyfaces inthe chat.Placed aMA orderfor thecustomer.Receivedall 5's onyoursurvey.Thanked thecustomer fortheirbusinessCheckedback inwithin 2minutes.Answereda questionaboutitem specs.Offeredmore thanonesolution.Receivedall 5'son yoursurvey.Placed aGM orderfor thecustomer.Cobrowsedwith acustomer.Asked thecustomer ifthey are fullysatisfied.You calledthe storefor thecustomer.Helped ateammember inthe MOC.Cancelledandreordered forthecustomer.Receivedall 5's onyoursurvey.Called thecustomerby theirname.Set a timeexpectationfor thecustomer.Receivedall5's on yoursurvey.Used 3smileyfaces inthe chat.Used power-words 3times in thechat.Checkeditem instockdate.Customeruses aemoji inthe chat.Verified aline itemon theorder.Checkedthe deliverywindow forMA order.Used 2smileyfaces inthe chat.Placed aMA orderfor thecustomer.Receivedall 5's onyoursurvey.Thanked thecustomer fortheirbusinessCheckedback inwithin 2minutes.Answereda questionaboutitem specs.Offeredmore thanonesolution.Receivedall 5'son yoursurvey.Placed aGM orderfor thecustomer.Cobrowsedwith acustomer.Asked thecustomer ifthey are fullysatisfied.You calledthe storefor thecustomer.Helped ateammember inthe MOC.Cancelledandreordered forthecustomer.Receivedall 5's onyoursurvey.Called thecustomerby theirname.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
O
5
I
6
B
7
N
8
B
9
I
10
G
11
B
12
N
13
I
14
N
15
B
16
I
17
I
18
G
19
N
20
B
21
G
22
G
23
O
24
O
  1. G-Set a time expectation for the customer.
  2. O-Received all 5's on your survey.
  3. O-Used 3 smiley faces in the chat.
  4. O-Used power-words 3 times in the chat.
  5. I-Checked item in stock date.
  6. B-Customer uses a emoji in the chat.
  7. N-Verified a line item on the order.
  8. B-Checked the delivery window for MA order.
  9. I-Used 2 smiley faces in the chat.
  10. G-Placed a MA order for the customer.
  11. B-Received all 5's on your survey.
  12. N-Thanked the customer for their business
  13. I-Checked back in within 2 minutes.
  14. N-Answered a question about item specs.
  15. B-Offered more than one solution.
  16. I-Received all 5's on your survey.
  17. I-Placed a GM order for the customer.
  18. G-Co browsed with a customer.
  19. N-Asked the customer if they are fully satisfied.
  20. B-You called the store for the customer.
  21. G-Helped a team member in the MOC.
  22. G-Cancelled and reordered for the customer.
  23. O-Received all 5's on your survey.
  24. O-Called the customer by their name.