Placed a GM order for the customer. Used 3 smiley faces in the chat. Asked the customer if they are fully satisfied. Cancelled and reordered for the customer. Helped a team member in the MOC. Offered more than one solution. Customer uses a emoji in the chat. Co browsed with a customer. Answered a question about item specs. Received all 5's on your survey. You called the store for the customer. Checked the delivery window for MA order. Verified a line item on the order. Received all 5's on your survey. Used power- words 3 times in the chat. Called the customer by their name. Set a time expectation for the customer. Checked back in within 2 minutes. Used 2 smiley faces in the chat. Thanked the customer for their business Received all 5's on your survey. Placed a MA order for the customer. Checked item in stock date. Received all 5's on your survey. Placed a GM order for the customer. Used 3 smiley faces in the chat. Asked the customer if they are fully satisfied. Cancelled and reordered for the customer. Helped a team member in the MOC. Offered more than one solution. Customer uses a emoji in the chat. Co browsed with a customer. Answered a question about item specs. Received all 5's on your survey. You called the store for the customer. Checked the delivery window for MA order. Verified a line item on the order. Received all 5's on your survey. Used power- words 3 times in the chat. Called the customer by their name. Set a time expectation for the customer. Checked back in within 2 minutes. Used 2 smiley faces in the chat. Thanked the customer for their business Received all 5's on your survey. Placed a MA order for the customer. Checked item in stock date. Received all 5's on your survey.
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Placed a GM order for the customer.
O-Used 3
smiley faces in the chat.
N-Asked the customer if they are fully satisfied.
G-Cancelled and reordered for the customer.
G-Helped a team member in the MOC.
B-Offered more than one solution.
B-Customer uses a emoji in the chat.
G-Co browsed with a customer.
N-Answered
a question
about
item specs.
B-Received all 5's on your survey.
B-You called the store for the customer.
B-Checked the delivery window for MA order.
N-Verified a line item on the order.
I-Received
all 5's
on your
survey.
O-Used power-words 3 times in the chat.
O-Called the customer by their name.
G-Set a time expectation for the customer.
I-Checked back in within 2 minutes.
I-Used 2 smiley faces in the chat.
N-Thanked the customer for their business
O-Received
all 5's on your survey.
G-Placed a
MA order
for the
customer.
I-Checked item in stock date.
O-Received all
5's on your survey.