Helped ateammember inthe MOC.Used 3smileyfaces inthe chat.Cancelledandreordered forthecustomer.Called thecustomerby theirname.Checkedthe deliverywindow forMA order.Checkedback inwithin 2minutes.Receivedall 5's onyoursurvey.Cobrowsedwith acustomer.Thanked thecustomer fortheirbusinessReceivedall5's on yoursurvey.Asked thecustomer ifthey are fullysatisfied.Offeredmore thanonesolution.You calledthe storefor thecustomer.Placed aMA orderfor thecustomer.Answereda questionaboutitem specs.Receivedall 5's onyoursurvey.Receivedall 5'son yoursurvey.Customeruses aemoji inthe chat.Verified aline itemon theorder.Used 2smileyfaces inthe chat.Placed aGM orderfor thecustomer.Checkeditem instockdate.Set a timeexpectationfor thecustomer.Used power-words 3times in thechat.Helped ateammember inthe MOC.Used 3smileyfaces inthe chat.Cancelledandreordered forthecustomer.Called thecustomerby theirname.Checkedthe deliverywindow forMA order.Checkedback inwithin 2minutes.Receivedall 5's onyoursurvey.Cobrowsedwith acustomer.Thanked thecustomer fortheirbusinessReceivedall5's on yoursurvey.Asked thecustomer ifthey are fullysatisfied.Offeredmore thanonesolution.You calledthe storefor thecustomer.Placed aMA orderfor thecustomer.Answereda questionaboutitem specs.Receivedall 5's onyoursurvey.Receivedall 5'son yoursurvey.Customeruses aemoji inthe chat.Verified aline itemon theorder.Used 2smileyfaces inthe chat.Placed aGM orderfor thecustomer.Checkeditem instockdate.Set a timeexpectationfor thecustomer.Used power-words 3times in thechat.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
O
5
B
6
I
7
B
8
G
9
N
10
O
11
N
12
B
13
B
14
G
15
N
16
O
17
I
18
B
19
N
20
I
21
I
22
I
23
G
24
O
  1. G-Helped a team member in the MOC.
  2. O-Used 3 smiley faces in the chat.
  3. G-Cancelled and reordered for the customer.
  4. O-Called the customer by their name.
  5. B-Checked the delivery window for MA order.
  6. I-Checked back in within 2 minutes.
  7. B-Received all 5's on your survey.
  8. G-Co browsed with a customer.
  9. N-Thanked the customer for their business
  10. O-Received all 5's on your survey.
  11. N-Asked the customer if they are fully satisfied.
  12. B-Offered more than one solution.
  13. B-You called the store for the customer.
  14. G-Placed a MA order for the customer.
  15. N-Answered a question about item specs.
  16. O-Received all 5's on your survey.
  17. I-Received all 5's on your survey.
  18. B-Customer uses a emoji in the chat.
  19. N-Verified a line item on the order.
  20. I-Used 2 smiley faces in the chat.
  21. I-Placed a GM order for the customer.
  22. I-Checked item in stock date.
  23. G-Set a time expectation for the customer.
  24. O-Used power-words 3 times in the chat.