Helped ateammember inthe MOC.Receivedall5's on yoursurvey.Customeruses aemoji inthe chat.Receivedall 5'son yoursurvey.Called thecustomerby theirname.Answereda questionaboutitem specs.Checkedthe deliverywindow forMA order.Cancelledandreordered forthecustomer.Checkeditem instockdate.Used 3smileyfaces inthe chat.Cobrowsedwith acustomer.Verified aline itemon theorder.Asked thecustomer ifthey are fullysatisfied.Placed aGM orderfor thecustomer.Used power-words 3times in thechat.Checkedback inwithin 2minutes.Thanked thecustomer fortheirbusinessPlaced aMA orderfor thecustomer.Set a timeexpectationfor thecustomer.Used 2smileyfaces inthe chat.Receivedall 5's onyoursurvey.You calledthe storefor thecustomer.Offeredmore thanonesolution.Receivedall 5's onyoursurvey.Helped ateammember inthe MOC.Receivedall5's on yoursurvey.Customeruses aemoji inthe chat.Receivedall 5'son yoursurvey.Called thecustomerby theirname.Answereda questionaboutitem specs.Checkedthe deliverywindow forMA order.Cancelledandreordered forthecustomer.Checkeditem instockdate.Used 3smileyfaces inthe chat.Cobrowsedwith acustomer.Verified aline itemon theorder.Asked thecustomer ifthey are fullysatisfied.Placed aGM orderfor thecustomer.Used power-words 3times in thechat.Checkedback inwithin 2minutes.Thanked thecustomer fortheirbusinessPlaced aMA orderfor thecustomer.Set a timeexpectationfor thecustomer.Used 2smileyfaces inthe chat.Receivedall 5's onyoursurvey.You calledthe storefor thecustomer.Offeredmore thanonesolution.Receivedall 5's onyoursurvey.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
I
5
O
6
N
7
B
8
G
9
I
10
O
11
G
12
N
13
N
14
I
15
O
16
I
17
N
18
G
19
G
20
I
21
B
22
B
23
B
24
O
  1. G-Helped a team member in the MOC.
  2. O-Received all 5's on your survey.
  3. B-Customer uses a emoji in the chat.
  4. I-Received all 5's on your survey.
  5. O-Called the customer by their name.
  6. N-Answered a question about item specs.
  7. B-Checked the delivery window for MA order.
  8. G-Cancelled and reordered for the customer.
  9. I-Checked item in stock date.
  10. O-Used 3 smiley faces in the chat.
  11. G-Co browsed with a customer.
  12. N-Verified a line item on the order.
  13. N-Asked the customer if they are fully satisfied.
  14. I-Placed a GM order for the customer.
  15. O-Used power-words 3 times in the chat.
  16. I-Checked back in within 2 minutes.
  17. N-Thanked the customer for their business
  18. G-Placed a MA order for the customer.
  19. G-Set a time expectation for the customer.
  20. I-Used 2 smiley faces in the chat.
  21. B-Received all 5's on your survey.
  22. B-You called the store for the customer.
  23. B-Offered more than one solution.
  24. O-Received all 5's on your survey.