Received all 5's on your survey. Received all 5's on your survey. Co browsed with a customer. Used power- words 3 times in the chat. Answered a question about item specs. Thanked the customer for their business Used 3 smiley faces in the chat. Customer uses a emoji in the chat. Checked the delivery window for MA order. Offered more than one solution. Asked the customer if they are fully satisfied. Received all 5's on your survey. Cancelled and reordered for the customer. Called the customer by their name. Received all 5's on your survey. Helped a team member in the MOC. Placed a GM order for the customer. Checked item in stock date. Used 2 smiley faces in the chat. You called the store for the customer. Verified a line item on the order. Checked back in within 2 minutes. Placed a MA order for the customer. Set a time expectation for the customer. Received all 5's on your survey. Received all 5's on your survey. Co browsed with a customer. Used power- words 3 times in the chat. Answered a question about item specs. Thanked the customer for their business Used 3 smiley faces in the chat. Customer uses a emoji in the chat. Checked the delivery window for MA order. Offered more than one solution. Asked the customer if they are fully satisfied. Received all 5's on your survey. Cancelled and reordered for the customer. Called the customer by their name. Received all 5's on your survey. Helped a team member in the MOC. Placed a GM order for the customer. Checked item in stock date. Used 2 smiley faces in the chat. You called the store for the customer. Verified a line item on the order. Checked back in within 2 minutes. Placed a MA order for the customer. Set a time expectation for the customer.
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Received all
5's on your survey.
B-Received all 5's on your survey.
G-Co browsed with a customer.
O-Used power-words 3 times in the chat.
N-Answered
a question
about
item specs.
N-Thanked the customer for their business
O-Used 3
smiley faces in the chat.
B-Customer uses a emoji in the chat.
B-Checked the delivery window for MA order.
B-Offered more than one solution.
N-Asked the customer if they are fully satisfied.
I-Received
all 5's
on your
survey.
G-Cancelled and reordered for the customer.
O-Called the customer by their name.
O-Received
all 5's on your survey.
G-Helped a team member in the MOC.
I-Placed a GM order for the customer.
I-Checked item in stock date.
I-Used 2 smiley faces in the chat.
B-You called the store for the customer.
N-Verified a line item on the order.
I-Checked back in within 2 minutes.
G-Placed a
MA order
for the
customer.
G-Set a time expectation for the customer.