Placed a MA order for the customer. Received all 5's on your survey. Received all 5's on your survey. Received all 5's on your survey. Checked the delivery window for MA order. Checked item in stock date. Thanked the customer for their business Called the customer by their name. Received all 5's on your survey. Checked back in within 2 minutes. Helped a team member in the MOC. Used power- words 3 times in the chat. Set a time expectation for the customer. Cancelled and reordered for the customer. Placed a GM order for the customer. Asked the customer if they are fully satisfied. Used 3 smiley faces in the chat. Verified a line item on the order. Offered more than one solution. Used 2 smiley faces in the chat. You called the store for the customer. Co browsed with a customer. Customer uses a emoji in the chat. Answered a question about item specs. Placed a MA order for the customer. Received all 5's on your survey. Received all 5's on your survey. Received all 5's on your survey. Checked the delivery window for MA order. Checked item in stock date. Thanked the customer for their business Called the customer by their name. Received all 5's on your survey. Checked back in within 2 minutes. Helped a team member in the MOC. Used power- words 3 times in the chat. Set a time expectation for the customer. Cancelled and reordered for the customer. Placed a GM order for the customer. Asked the customer if they are fully satisfied. Used 3 smiley faces in the chat. Verified a line item on the order. Offered more than one solution. Used 2 smiley faces in the chat. You called the store for the customer. Co browsed with a customer. Customer uses a emoji in the chat. Answered a question about item specs.
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Placed a
MA order
for the
customer.
B-Received all 5's on your survey.
I-Received
all 5's
on your
survey.
O-Received
all 5's on your survey.
B-Checked the delivery window for MA order.
I-Checked item in stock date.
N-Thanked the customer for their business
O-Called the customer by their name.
O-Received all
5's on your survey.
I-Checked back in within 2 minutes.
G-Helped a team member in the MOC.
O-Used power-words 3 times in the chat.
G-Set a time expectation for the customer.
G-Cancelled and reordered for the customer.
I-Placed a GM order for the customer.
N-Asked the customer if they are fully satisfied.
O-Used 3
smiley faces in the chat.
N-Verified a line item on the order.
B-Offered more than one solution.
I-Used 2 smiley faces in the chat.
B-You called the store for the customer.
G-Co browsed with a customer.
B-Customer uses a emoji in the chat.
N-Answered
a question
about
item specs.