Receivedall5's on yoursurvey.Receivedall 5's onyoursurvey.Checkeditem instockdate.Receivedall 5's onyoursurvey.Called thecustomerby theirname.Helped ateammember inthe MOC.Checkedthe deliverywindow forMA order.Placed aMA orderfor thecustomer.Answereda questionaboutitem specs.Checkedback inwithin 2minutes.Receivedall 5'son yoursurvey.Placed aGM orderfor thecustomer.Asked thecustomer ifthey are fullysatisfied.Offeredmore thanonesolution.Customeruses aemoji inthe chat.Thanked thecustomer fortheirbusinessUsed 3smileyfaces inthe chat.Used 2smileyfaces inthe chat.Verified aline itemon theorder.Used power-words 3times in thechat.You calledthe storefor thecustomer.Cobrowsedwith acustomer.Set a timeexpectationfor thecustomer.Cancelledandreordered forthecustomer.Receivedall5's on yoursurvey.Receivedall 5's onyoursurvey.Checkeditem instockdate.Receivedall 5's onyoursurvey.Called thecustomerby theirname.Helped ateammember inthe MOC.Checkedthe deliverywindow forMA order.Placed aMA orderfor thecustomer.Answereda questionaboutitem specs.Checkedback inwithin 2minutes.Receivedall 5'son yoursurvey.Placed aGM orderfor thecustomer.Asked thecustomer ifthey are fullysatisfied.Offeredmore thanonesolution.Customeruses aemoji inthe chat.Thanked thecustomer fortheirbusinessUsed 3smileyfaces inthe chat.Used 2smileyfaces inthe chat.Verified aline itemon theorder.Used power-words 3times in thechat.You calledthe storefor thecustomer.Cobrowsedwith acustomer.Set a timeexpectationfor thecustomer.Cancelledandreordered forthecustomer.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
O
5
O
6
G
7
B
8
G
9
N
10
I
11
I
12
I
13
N
14
B
15
B
16
N
17
O
18
I
19
N
20
O
21
B
22
G
23
G
24
G
  1. O-Received all 5's on your survey.
  2. B-Received all 5's on your survey.
  3. I-Checked item in stock date.
  4. O-Received all 5's on your survey.
  5. O-Called the customer by their name.
  6. G-Helped a team member in the MOC.
  7. B-Checked the delivery window for MA order.
  8. G-Placed a MA order for the customer.
  9. N-Answered a question about item specs.
  10. I-Checked back in within 2 minutes.
  11. I-Received all 5's on your survey.
  12. I-Placed a GM order for the customer.
  13. N-Asked the customer if they are fully satisfied.
  14. B-Offered more than one solution.
  15. B-Customer uses a emoji in the chat.
  16. N-Thanked the customer for their business
  17. O-Used 3 smiley faces in the chat.
  18. I-Used 2 smiley faces in the chat.
  19. N-Verified a line item on the order.
  20. O-Used power-words 3 times in the chat.
  21. B-You called the store for the customer.
  22. G-Co browsed with a customer.
  23. G-Set a time expectation for the customer.
  24. G-Cancelled and reordered for the customer.