You calledthe storefor thecustomer.Customeruses aemoji inthe chat.Checkedthe deliverywindow forMA order.Offeredmore thanonesolution.Used 3smileyfaces inthe chat.Thanked thecustomer fortheirbusinessVerified aline itemon theorder.Checkedback inwithin 2minutes.Cobrowsedwith acustomer.Set a timeexpectationfor thecustomer.Answereda questionaboutitem specs.Checkeditem instockdate.Receivedall 5's onyoursurvey.Used power-words 3times in thechat.Receivedall 5's onyoursurvey.Called thecustomerby theirname.Receivedall5's on yoursurvey.Cancelledandreordered forthecustomer.Used 2smileyfaces inthe chat.Receivedall 5'son yoursurvey.Placed aGM orderfor thecustomer.Helped ateammember inthe MOC.Placed aMA orderfor thecustomer.Asked thecustomer ifthey are fullysatisfied.You calledthe storefor thecustomer.Customeruses aemoji inthe chat.Checkedthe deliverywindow forMA order.Offeredmore thanonesolution.Used 3smileyfaces inthe chat.Thanked thecustomer fortheirbusinessVerified aline itemon theorder.Checkedback inwithin 2minutes.Cobrowsedwith acustomer.Set a timeexpectationfor thecustomer.Answereda questionaboutitem specs.Checkeditem instockdate.Receivedall 5's onyoursurvey.Used power-words 3times in thechat.Receivedall 5's onyoursurvey.Called thecustomerby theirname.Receivedall5's on yoursurvey.Cancelledandreordered forthecustomer.Used 2smileyfaces inthe chat.Receivedall 5'son yoursurvey.Placed aGM orderfor thecustomer.Helped ateammember inthe MOC.Placed aMA orderfor thecustomer.Asked thecustomer ifthey are fullysatisfied.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
B
4
B
5
O
6
N
7
N
8
I
9
G
10
G
11
N
12
I
13
O
14
O
15
B
16
O
17
O
18
G
19
I
20
I
21
I
22
G
23
G
24
N
  1. B-You called the store for the customer.
  2. B-Customer uses a emoji in the chat.
  3. B-Checked the delivery window for MA order.
  4. B-Offered more than one solution.
  5. O-Used 3 smiley faces in the chat.
  6. N-Thanked the customer for their business
  7. N-Verified a line item on the order.
  8. I-Checked back in within 2 minutes.
  9. G-Co browsed with a customer.
  10. G-Set a time expectation for the customer.
  11. N-Answered a question about item specs.
  12. I-Checked item in stock date.
  13. O-Received all 5's on your survey.
  14. O-Used power-words 3 times in the chat.
  15. B-Received all 5's on your survey.
  16. O-Called the customer by their name.
  17. O-Received all 5's on your survey.
  18. G-Cancelled and reordered for the customer.
  19. I-Used 2 smiley faces in the chat.
  20. I-Received all 5's on your survey.
  21. I-Placed a GM order for the customer.
  22. G-Helped a team member in the MOC.
  23. G-Placed a MA order for the customer.
  24. N-Asked the customer if they are fully satisfied.