Answereda questionaboutitem specs.Asked thecustomer ifthey are fullysatisfied.Verified aline itemon theorder.Checkedback inwithin 2minutes.Thanked thecustomer fortheirbusinessYou calledthe storefor thecustomer.Used 3smileyfaces inthe chat.Offeredmore thanonesolution.Receivedall 5's onyoursurvey.Receivedall5's on yoursurvey.Customeruses aemoji inthe chat.Receivedall 5's onyoursurvey.Cancelledandreordered forthecustomer.Receivedall 5'son yoursurvey.Placed aMA orderfor thecustomer.Checkedthe deliverywindow forMA order.Helped ateammember inthe MOC.Cobrowsedwith acustomer.Used 2smileyfaces inthe chat.Set a timeexpectationfor thecustomer.Used power-words 3times in thechat.Called thecustomerby theirname.Checkeditem instockdate.Placed aGM orderfor thecustomer.Answereda questionaboutitem specs.Asked thecustomer ifthey are fullysatisfied.Verified aline itemon theorder.Checkedback inwithin 2minutes.Thanked thecustomer fortheirbusinessYou calledthe storefor thecustomer.Used 3smileyfaces inthe chat.Offeredmore thanonesolution.Receivedall 5's onyoursurvey.Receivedall5's on yoursurvey.Customeruses aemoji inthe chat.Receivedall 5's onyoursurvey.Cancelledandreordered forthecustomer.Receivedall 5'son yoursurvey.Placed aMA orderfor thecustomer.Checkedthe deliverywindow forMA order.Helped ateammember inthe MOC.Cobrowsedwith acustomer.Used 2smileyfaces inthe chat.Set a timeexpectationfor thecustomer.Used power-words 3times in thechat.Called thecustomerby theirname.Checkeditem instockdate.Placed aGM orderfor thecustomer.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
N
4
I
5
N
6
B
7
O
8
B
9
O
10
O
11
B
12
B
13
G
14
I
15
G
16
B
17
G
18
G
19
I
20
G
21
O
22
O
23
I
24
I
  1. N-Answered a question about item specs.
  2. N-Asked the customer if they are fully satisfied.
  3. N-Verified a line item on the order.
  4. I-Checked back in within 2 minutes.
  5. N-Thanked the customer for their business
  6. B-You called the store for the customer.
  7. O-Used 3 smiley faces in the chat.
  8. B-Offered more than one solution.
  9. O-Received all 5's on your survey.
  10. O-Received all 5's on your survey.
  11. B-Customer uses a emoji in the chat.
  12. B-Received all 5's on your survey.
  13. G-Cancelled and reordered for the customer.
  14. I-Received all 5's on your survey.
  15. G-Placed a MA order for the customer.
  16. B-Checked the delivery window for MA order.
  17. G-Helped a team member in the MOC.
  18. G-Co browsed with a customer.
  19. I-Used 2 smiley faces in the chat.
  20. G-Set a time expectation for the customer.
  21. O-Used power-words 3 times in the chat.
  22. O-Called the customer by their name.
  23. I-Checked item in stock date.
  24. I-Placed a GM order for the customer.