You calledthe storefor thecustomer.Checkedthe deliverywindow forMA order.Receivedall 5's onyoursurvey.Receivedall 5's onyoursurvey.Receivedall5's on yoursurvey.Cobrowsedwith acustomer.Thanked thecustomer fortheirbusinessUsed 2smileyfaces inthe chat.Receivedall 5'son yoursurvey.Checkedback inwithin 2minutes.Helped ateammember inthe MOC.Used power-words 3times in thechat.Cancelledandreordered forthecustomer.Asked thecustomer ifthey are fullysatisfied.Set a timeexpectationfor thecustomer.Placed aGM orderfor thecustomer.Answereda questionaboutitem specs.Customeruses aemoji inthe chat.Offeredmore thanonesolution.Checkeditem instockdate.Called thecustomerby theirname.Placed aMA orderfor thecustomer.Used 3smileyfaces inthe chat.Verified aline itemon theorder.You calledthe storefor thecustomer.Checkedthe deliverywindow forMA order.Receivedall 5's onyoursurvey.Receivedall 5's onyoursurvey.Receivedall5's on yoursurvey.Cobrowsedwith acustomer.Thanked thecustomer fortheirbusinessUsed 2smileyfaces inthe chat.Receivedall 5'son yoursurvey.Checkedback inwithin 2minutes.Helped ateammember inthe MOC.Used power-words 3times in thechat.Cancelledandreordered forthecustomer.Asked thecustomer ifthey are fullysatisfied.Set a timeexpectationfor thecustomer.Placed aGM orderfor thecustomer.Answereda questionaboutitem specs.Customeruses aemoji inthe chat.Offeredmore thanonesolution.Checkeditem instockdate.Called thecustomerby theirname.Placed aMA orderfor thecustomer.Used 3smileyfaces inthe chat.Verified aline itemon theorder.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
B
4
O
5
O
6
G
7
N
8
I
9
I
10
I
11
G
12
O
13
G
14
N
15
G
16
I
17
N
18
B
19
B
20
I
21
O
22
G
23
O
24
N
  1. B-You called the store for the customer.
  2. B-Checked the delivery window for MA order.
  3. B-Received all 5's on your survey.
  4. O-Received all 5's on your survey.
  5. O-Received all 5's on your survey.
  6. G-Co browsed with a customer.
  7. N-Thanked the customer for their business
  8. I-Used 2 smiley faces in the chat.
  9. I-Received all 5's on your survey.
  10. I-Checked back in within 2 minutes.
  11. G-Helped a team member in the MOC.
  12. O-Used power-words 3 times in the chat.
  13. G-Cancelled and reordered for the customer.
  14. N-Asked the customer if they are fully satisfied.
  15. G-Set a time expectation for the customer.
  16. I-Placed a GM order for the customer.
  17. N-Answered a question about item specs.
  18. B-Customer uses a emoji in the chat.
  19. B-Offered more than one solution.
  20. I-Checked item in stock date.
  21. O-Called the customer by their name.
  22. G-Placed a MA order for the customer.
  23. O-Used 3 smiley faces in the chat.
  24. N-Verified a line item on the order.