Used power- words 3 times in the chat. Received all 5's on your survey. Thanked the customer for their business Co browsed with a customer. Received all 5's on your survey. Checked the delivery window for MA order. You called the store for the customer. Set a time expectation for the customer. Checked item in stock date. Used 2 smiley faces in the chat. Offered more than one solution. Called the customer by their name. Verified a line item on the order. Answered a question about item specs. Placed a GM order for the customer. Helped a team member in the MOC. Received all 5's on your survey. Used 3 smiley faces in the chat. Asked the customer if they are fully satisfied. Placed a MA order for the customer. Customer uses a emoji in the chat. Checked back in within 2 minutes. Cancelled and reordered for the customer. Received all 5's on your survey. Used power- words 3 times in the chat. Received all 5's on your survey. Thanked the customer for their business Co browsed with a customer. Received all 5's on your survey. Checked the delivery window for MA order. You called the store for the customer. Set a time expectation for the customer. Checked item in stock date. Used 2 smiley faces in the chat. Offered more than one solution. Called the customer by their name. Verified a line item on the order. Answered a question about item specs. Placed a GM order for the customer. Helped a team member in the MOC. Received all 5's on your survey. Used 3 smiley faces in the chat. Asked the customer if they are fully satisfied. Placed a MA order for the customer. Customer uses a emoji in the chat. Checked back in within 2 minutes. Cancelled and reordered for the customer. Received all 5's on your survey.
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Used power-words 3 times in the chat.
O-Received all
5's on your survey.
N-Thanked the customer for their business
G-Co browsed with a customer.
I-Received
all 5's
on your
survey.
B-Checked the delivery window for MA order.
B-You called the store for the customer.
G-Set a time expectation for the customer.
I-Checked item in stock date.
I-Used 2 smiley faces in the chat.
B-Offered more than one solution.
O-Called the customer by their name.
N-Verified a line item on the order.
N-Answered
a question
about
item specs.
I-Placed a GM order for the customer.
G-Helped a team member in the MOC.
B-Received all 5's on your survey.
O-Used 3
smiley faces in the chat.
N-Asked the customer if they are fully satisfied.
G-Placed a
MA order
for the
customer.
B-Customer uses a emoji in the chat.
I-Checked back in within 2 minutes.
G-Cancelled and reordered for the customer.
O-Received
all 5's on your survey.