Checkedthe deliverywindow forMA order.Answereda questionaboutitem specs.You calledthe storefor thecustomer.Cancelledandreordered forthecustomer.Customeruses aemoji inthe chat.Receivedall5's on yoursurvey.Used 2smileyfaces inthe chat.Called thecustomerby theirname.Used 3smileyfaces inthe chat.Checkeditem instockdate.Asked thecustomer ifthey are fullysatisfied.Placed aMA orderfor thecustomer.Cobrowsedwith acustomer.Thanked thecustomer fortheirbusinessUsed power-words 3times in thechat.Placed aGM orderfor thecustomer.Receivedall 5's onyoursurvey.Receivedall 5's onyoursurvey.Set a timeexpectationfor thecustomer.Verified aline itemon theorder.Checkedback inwithin 2minutes.Helped ateammember inthe MOC.Receivedall 5'son yoursurvey.Offeredmore thanonesolution.Checkedthe deliverywindow forMA order.Answereda questionaboutitem specs.You calledthe storefor thecustomer.Cancelledandreordered forthecustomer.Customeruses aemoji inthe chat.Receivedall5's on yoursurvey.Used 2smileyfaces inthe chat.Called thecustomerby theirname.Used 3smileyfaces inthe chat.Checkeditem instockdate.Asked thecustomer ifthey are fullysatisfied.Placed aMA orderfor thecustomer.Cobrowsedwith acustomer.Thanked thecustomer fortheirbusinessUsed power-words 3times in thechat.Placed aGM orderfor thecustomer.Receivedall 5's onyoursurvey.Receivedall 5's onyoursurvey.Set a timeexpectationfor thecustomer.Verified aline itemon theorder.Checkedback inwithin 2minutes.Helped ateammember inthe MOC.Receivedall 5'son yoursurvey.Offeredmore thanonesolution.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
B
4
G
5
B
6
O
7
I
8
O
9
O
10
I
11
N
12
G
13
G
14
N
15
O
16
I
17
O
18
B
19
G
20
N
21
I
22
G
23
I
24
B
  1. B-Checked the delivery window for MA order.
  2. N-Answered a question about item specs.
  3. B-You called the store for the customer.
  4. G-Cancelled and reordered for the customer.
  5. B-Customer uses a emoji in the chat.
  6. O-Received all 5's on your survey.
  7. I-Used 2 smiley faces in the chat.
  8. O-Called the customer by their name.
  9. O-Used 3 smiley faces in the chat.
  10. I-Checked item in stock date.
  11. N-Asked the customer if they are fully satisfied.
  12. G-Placed a MA order for the customer.
  13. G-Co browsed with a customer.
  14. N-Thanked the customer for their business
  15. O-Used power-words 3 times in the chat.
  16. I-Placed a GM order for the customer.
  17. O-Received all 5's on your survey.
  18. B-Received all 5's on your survey.
  19. G-Set a time expectation for the customer.
  20. N-Verified a line item on the order.
  21. I-Checked back in within 2 minutes.
  22. G-Helped a team member in the MOC.
  23. I-Received all 5's on your survey.
  24. B-Offered more than one solution.