Receivedall5's on yoursurvey.Set a timeexpectationfor thecustomer.Cobrowsedwith acustomer.Asked thecustomer ifthey are fullysatisfied.Used 2smileyfaces inthe chat.Receivedall 5's onyoursurvey.Receivedall 5's onyoursurvey.Checkedthe deliverywindow forMA order.Cancelledandreordered forthecustomer.Placed aMA orderfor thecustomer.Customeruses aemoji inthe chat.Used 3smileyfaces inthe chat.Thanked thecustomer fortheirbusinessReceivedall 5'son yoursurvey.Verified aline itemon theorder.Checkeditem instockdate.Called thecustomerby theirname.Checkedback inwithin 2minutes.Used power-words 3times in thechat.You calledthe storefor thecustomer.Helped ateammember inthe MOC.Answereda questionaboutitem specs.Placed aGM orderfor thecustomer.Offeredmore thanonesolution.Receivedall5's on yoursurvey.Set a timeexpectationfor thecustomer.Cobrowsedwith acustomer.Asked thecustomer ifthey are fullysatisfied.Used 2smileyfaces inthe chat.Receivedall 5's onyoursurvey.Receivedall 5's onyoursurvey.Checkedthe deliverywindow forMA order.Cancelledandreordered forthecustomer.Placed aMA orderfor thecustomer.Customeruses aemoji inthe chat.Used 3smileyfaces inthe chat.Thanked thecustomer fortheirbusinessReceivedall 5'son yoursurvey.Verified aline itemon theorder.Checkeditem instockdate.Called thecustomerby theirname.Checkedback inwithin 2minutes.Used power-words 3times in thechat.You calledthe storefor thecustomer.Helped ateammember inthe MOC.Answereda questionaboutitem specs.Placed aGM orderfor thecustomer.Offeredmore thanonesolution.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
G
4
N
5
I
6
B
7
O
8
B
9
G
10
G
11
B
12
O
13
N
14
I
15
N
16
I
17
O
18
I
19
O
20
B
21
G
22
N
23
I
24
B
  1. O-Received all 5's on your survey.
  2. G-Set a time expectation for the customer.
  3. G-Co browsed with a customer.
  4. N-Asked the customer if they are fully satisfied.
  5. I-Used 2 smiley faces in the chat.
  6. B-Received all 5's on your survey.
  7. O-Received all 5's on your survey.
  8. B-Checked the delivery window for MA order.
  9. G-Cancelled and reordered for the customer.
  10. G-Placed a MA order for the customer.
  11. B-Customer uses a emoji in the chat.
  12. O-Used 3 smiley faces in the chat.
  13. N-Thanked the customer for their business
  14. I-Received all 5's on your survey.
  15. N-Verified a line item on the order.
  16. I-Checked item in stock date.
  17. O-Called the customer by their name.
  18. I-Checked back in within 2 minutes.
  19. O-Used power-words 3 times in the chat.
  20. B-You called the store for the customer.
  21. G-Helped a team member in the MOC.
  22. N-Answered a question about item specs.
  23. I-Placed a GM order for the customer.
  24. B-Offered more than one solution.