Used 3smileyfaces inthe chat.Set a timeexpectationfor thecustomer.Offeredmore thanonesolution.Customeruses aemoji inthe chat.Receivedall 5's onyoursurvey.Receivedall 5's onyoursurvey.Receivedall5's on yoursurvey.Checkedback inwithin 2minutes.Asked thecustomer ifthey are fullysatisfied.Helped ateammember inthe MOC.You calledthe storefor thecustomer.Checkedthe deliverywindow forMA order.Receivedall 5'son yoursurvey.Checkeditem instockdate.Cobrowsedwith acustomer.Used power-words 3times in thechat.Thanked thecustomer fortheirbusinessPlaced aGM orderfor thecustomer.Called thecustomerby theirname.Answereda questionaboutitem specs.Verified aline itemon theorder.Cancelledandreordered forthecustomer.Placed aMA orderfor thecustomer.Used 2smileyfaces inthe chat.Used 3smileyfaces inthe chat.Set a timeexpectationfor thecustomer.Offeredmore thanonesolution.Customeruses aemoji inthe chat.Receivedall 5's onyoursurvey.Receivedall 5's onyoursurvey.Receivedall5's on yoursurvey.Checkedback inwithin 2minutes.Asked thecustomer ifthey are fullysatisfied.Helped ateammember inthe MOC.You calledthe storefor thecustomer.Checkedthe deliverywindow forMA order.Receivedall 5'son yoursurvey.Checkeditem instockdate.Cobrowsedwith acustomer.Used power-words 3times in thechat.Thanked thecustomer fortheirbusinessPlaced aGM orderfor thecustomer.Called thecustomerby theirname.Answereda questionaboutitem specs.Verified aline itemon theorder.Cancelledandreordered forthecustomer.Placed aMA orderfor thecustomer.Used 2smileyfaces inthe chat.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
B
4
B
5
O
6
B
7
O
8
I
9
N
10
G
11
B
12
B
13
I
14
I
15
G
16
O
17
N
18
I
19
O
20
N
21
N
22
G
23
G
24
I
  1. O-Used 3 smiley faces in the chat.
  2. G-Set a time expectation for the customer.
  3. B-Offered more than one solution.
  4. B-Customer uses a emoji in the chat.
  5. O-Received all 5's on your survey.
  6. B-Received all 5's on your survey.
  7. O-Received all 5's on your survey.
  8. I-Checked back in within 2 minutes.
  9. N-Asked the customer if they are fully satisfied.
  10. G-Helped a team member in the MOC.
  11. B-You called the store for the customer.
  12. B-Checked the delivery window for MA order.
  13. I-Received all 5's on your survey.
  14. I-Checked item in stock date.
  15. G-Co browsed with a customer.
  16. O-Used power-words 3 times in the chat.
  17. N-Thanked the customer for their business
  18. I-Placed a GM order for the customer.
  19. O-Called the customer by their name.
  20. N-Answered a question about item specs.
  21. N-Verified a line item on the order.
  22. G-Cancelled and reordered for the customer.
  23. G-Placed a MA order for the customer.
  24. I-Used 2 smiley faces in the chat.