Receivedall 5'son yoursurvey.Checkeditem instockdate.Customeruses aemoji inthe chat.Checkedback inwithin 2minutes.Receivedall5's on yoursurvey.Used power-words 3times in thechat.Used 2smileyfaces inthe chat.Receivedall 5's onyoursurvey.Cancelledandreordered forthecustomer.Placed aGM orderfor thecustomer.Checkedthe deliverywindow forMA order.Placed aMA orderfor thecustomer.Asked thecustomer ifthey are fullysatisfied.Receivedall 5's onyoursurvey.Thanked thecustomer fortheirbusinessYou calledthe storefor thecustomer.Helped ateammember inthe MOC.Called thecustomerby theirname.Used 3smileyfaces inthe chat.Offeredmore thanonesolution.Verified aline itemon theorder.Answereda questionaboutitem specs.Set a timeexpectationfor thecustomer.Cobrowsedwith acustomer.Receivedall 5'son yoursurvey.Checkeditem instockdate.Customeruses aemoji inthe chat.Checkedback inwithin 2minutes.Receivedall5's on yoursurvey.Used power-words 3times in thechat.Used 2smileyfaces inthe chat.Receivedall 5's onyoursurvey.Cancelledandreordered forthecustomer.Placed aGM orderfor thecustomer.Checkedthe deliverywindow forMA order.Placed aMA orderfor thecustomer.Asked thecustomer ifthey are fullysatisfied.Receivedall 5's onyoursurvey.Thanked thecustomer fortheirbusinessYou calledthe storefor thecustomer.Helped ateammember inthe MOC.Called thecustomerby theirname.Used 3smileyfaces inthe chat.Offeredmore thanonesolution.Verified aline itemon theorder.Answereda questionaboutitem specs.Set a timeexpectationfor thecustomer.Cobrowsedwith acustomer.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
I
5
O
6
O
7
I
8
B
9
G
10
I
11
B
12
G
13
N
14
O
15
N
16
B
17
G
18
O
19
O
20
B
21
N
22
N
23
G
24
G
  1. I-Received all 5's on your survey.
  2. I-Checked item in stock date.
  3. B-Customer uses a emoji in the chat.
  4. I-Checked back in within 2 minutes.
  5. O-Received all 5's on your survey.
  6. O-Used power-words 3 times in the chat.
  7. I-Used 2 smiley faces in the chat.
  8. B-Received all 5's on your survey.
  9. G-Cancelled and reordered for the customer.
  10. I-Placed a GM order for the customer.
  11. B-Checked the delivery window for MA order.
  12. G-Placed a MA order for the customer.
  13. N-Asked the customer if they are fully satisfied.
  14. O-Received all 5's on your survey.
  15. N-Thanked the customer for their business
  16. B-You called the store for the customer.
  17. G-Helped a team member in the MOC.
  18. O-Called the customer by their name.
  19. O-Used 3 smiley faces in the chat.
  20. B-Offered more than one solution.
  21. N-Verified a line item on the order.
  22. N-Answered a question about item specs.
  23. G-Set a time expectation for the customer.
  24. G-Co browsed with a customer.