You calledthe storefor thecustomer.Helped ateammember inthe MOC.Used power-words 3times in thechat.Asked thecustomer ifthey are fullysatisfied.Offeredmore thanonesolution.Cancelledandreordered forthecustomer.Verified aline itemon theorder.Cobrowsedwith acustomer.Checkedback inwithin 2minutes.Set a timeexpectationfor thecustomer.Used 3smileyfaces inthe chat.Answereda questionaboutitem specs.Used 2smileyfaces inthe chat.Placed aMA orderfor thecustomer.Receivedall5's on yoursurvey.Placed aGM orderfor thecustomer.Receivedall 5's onyoursurvey.Thanked thecustomer fortheirbusinessCalled thecustomerby theirname.Receivedall 5'son yoursurvey.Receivedall 5's onyoursurvey.Customeruses aemoji inthe chat.Checkedthe deliverywindow forMA order.Checkeditem instockdate.You calledthe storefor thecustomer.Helped ateammember inthe MOC.Used power-words 3times in thechat.Asked thecustomer ifthey are fullysatisfied.Offeredmore thanonesolution.Cancelledandreordered forthecustomer.Verified aline itemon theorder.Cobrowsedwith acustomer.Checkedback inwithin 2minutes.Set a timeexpectationfor thecustomer.Used 3smileyfaces inthe chat.Answereda questionaboutitem specs.Used 2smileyfaces inthe chat.Placed aMA orderfor thecustomer.Receivedall5's on yoursurvey.Placed aGM orderfor thecustomer.Receivedall 5's onyoursurvey.Thanked thecustomer fortheirbusinessCalled thecustomerby theirname.Receivedall 5'son yoursurvey.Receivedall 5's onyoursurvey.Customeruses aemoji inthe chat.Checkedthe deliverywindow forMA order.Checkeditem instockdate.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
O
4
N
5
B
6
G
7
N
8
G
9
I
10
G
11
O
12
N
13
I
14
G
15
O
16
I
17
B
18
N
19
O
20
I
21
O
22
B
23
B
24
I
  1. B-You called the store for the customer.
  2. G-Helped a team member in the MOC.
  3. O-Used power-words 3 times in the chat.
  4. N-Asked the customer if they are fully satisfied.
  5. B-Offered more than one solution.
  6. G-Cancelled and reordered for the customer.
  7. N-Verified a line item on the order.
  8. G-Co browsed with a customer.
  9. I-Checked back in within 2 minutes.
  10. G-Set a time expectation for the customer.
  11. O-Used 3 smiley faces in the chat.
  12. N-Answered a question about item specs.
  13. I-Used 2 smiley faces in the chat.
  14. G-Placed a MA order for the customer.
  15. O-Received all 5's on your survey.
  16. I-Placed a GM order for the customer.
  17. B-Received all 5's on your survey.
  18. N-Thanked the customer for their business
  19. O-Called the customer by their name.
  20. I-Received all 5's on your survey.
  21. O-Received all 5's on your survey.
  22. B-Customer uses a emoji in the chat.
  23. B-Checked the delivery window for MA order.
  24. I-Checked item in stock date.