Called the store for the customer. Asked customer if they are fully satisfied. Cancelled and re ordered for the customer Gave 5 star assistance to a resell customer. Used 3 smiley faces throughout the chat. Helped a team member in the MOC. Gave 5 star assistance to a resell customer. Asked for order number, name and billing info Placed a MA order for the customer. Placed a GM order for the customer. Helped a team member in the MOC. Asked if additional help was needed. Found an alternate item. Checked item in stock date. Called the customer by name. Received all 5's on survey. Received all 5's on a survey. Co browsed with a customer. Used 3 power- words in the chat. Called GE for the customer. Verified a line item on the order. Answered a question about item specs. Offered more than 1 solution. Received all 5's on a survey. Called the store for the customer. Asked customer if they are fully satisfied. Cancelled and re ordered for the customer Gave 5 star assistance to a resell customer. Used 3 smiley faces throughout the chat. Helped a team member in the MOC. Gave 5 star assistance to a resell customer. Asked for order number, name and billing info Placed a MA order for the customer. Placed a GM order for the customer. Helped a team member in the MOC. Asked if additional help was needed. Found an alternate item. Checked item in stock date. Called the customer by name. Received all 5's on survey. Received all 5's on a survey. Co browsed with a customer. Used 3 power- words in the chat. Called GE for the customer. Verified a line item on the order. Answered a question about item specs. Offered more than 1 solution. Received all 5's on a survey.
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Called the store for the customer.
N-Asked customer if they are fully satisfied.
O-Cancelled and re ordered for the customer
I-Gave 5 star assistance to a resell customer.
B-Used 3 smiley faces throughout the chat.
G-Helped a team member in the MOC.
G-Gave 5 star assistance to a resell customer.
G-Asked for order number, name and billing info
O-Placed a MA order for the customer.
B-Placed a GM order
for the customer.
N-Helped a team member in the MOC.
G-Asked if additional help was needed.
B-Found an alternate item.
B-Checked item in stock date.
O-Called the customer by name.
I-Received all 5's on survey.
O-Received
all 5's on a survey.
N-Co browsed with a customer.
G-Used 3 power-words in the chat.
I-Called GE for the customer.
B-Verified a line item on the order.
I-Answered a question about item specs.
O-Offered more than 1 solution.
N-Received
all 5's on a survey.