Placed aGM orderfor thecustomer.Offeredmore than1 solution.Cobrowsedwith acustomer.Checkeditem instockdate.Found analternateitem.Askedcustomer ifthey are fullysatisfied.Answereda questionabout itemspecs.Receivedall 5's ona survey.Called GEfor thecustomer.Gave 5 starassistanceto a resellcustomer.Helped ateammember inthe MOC.Used 3power-words inthe chat.Called thestore forthecustomer.Receivedall 5's ona survey.Cancelledand reordered forthe customerGave 5 starassistanceto a resellcustomer.Placed aMA orderfor thecustomer.Called thecustomerby name.Verified aline itemon theorder.Used 3smiley facesthroughoutthe chat.Asked ifadditionalhelp wasneeded.Asked forordernumber,name andbilling infoHelped ateammember inthe MOC.Receivedall 5's onsurvey.Placed aGM orderfor thecustomer.Offeredmore than1 solution.Cobrowsedwith acustomer.Checkeditem instockdate.Found analternateitem.Askedcustomer ifthey are fullysatisfied.Answereda questionabout itemspecs.Receivedall 5's ona survey.Called GEfor thecustomer.Gave 5 starassistanceto a resellcustomer.Helped ateammember inthe MOC.Used 3power-words inthe chat.Called thestore forthecustomer.Receivedall 5's ona survey.Cancelledand reordered forthe customerGave 5 starassistanceto a resellcustomer.Placed aMA orderfor thecustomer.Called thecustomerby name.Verified aline itemon theorder.Used 3smiley facesthroughoutthe chat.Asked ifadditionalhelp wasneeded.Asked forordernumber,name andbilling infoHelped ateammember inthe MOC.Receivedall 5's onsurvey.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
N
4
B
5
B
6
N
7
I
8
N
9
I
10
G
11
N
12
G
13
I
14
O
15
O
16
I
17
O
18
O
19
B
20
B
21
G
22
G
23
G
24
I
  1. B-Placed a GM order for the customer.
  2. O-Offered more than 1 solution.
  3. N-Co browsed with a customer.
  4. B-Checked item in stock date.
  5. B-Found an alternate item.
  6. N-Asked customer if they are fully satisfied.
  7. I-Answered a question about item specs.
  8. N-Received all 5's on a survey.
  9. I-Called GE for the customer.
  10. G-Gave 5 star assistance to a resell customer.
  11. N-Helped a team member in the MOC.
  12. G-Used 3 power-words in the chat.
  13. I-Called the store for the customer.
  14. O-Received all 5's on a survey.
  15. O-Cancelled and re ordered for the customer
  16. I-Gave 5 star assistance to a resell customer.
  17. O-Placed a MA order for the customer.
  18. O-Called the customer by name.
  19. B-Verified a line item on the order.
  20. B-Used 3 smiley faces throughout the chat.
  21. G-Asked if additional help was needed.
  22. G-Asked for order number, name and billing info
  23. G-Helped a team member in the MOC.
  24. I-Received all 5's on survey.