Offered more than 1 solution. Gave 5 star assistance to a resell customer. Placed a GM order for the customer. Placed a MA order for the customer. Checked item in stock date. Asked customer if they are fully satisfied. Answered a question about item specs. Co browsed with a customer. Received all 5's on a survey. Helped a team member in the MOC. Used 3 smiley faces throughout the chat. Cancelled and re ordered for the customer Verified a line item on the order. Called GE for the customer. Gave 5 star assistance to a resell customer. Used 3 power- words in the chat. Received all 5's on a survey. Helped a team member in the MOC. Called the store for the customer. Received all 5's on survey. Asked for order number, name and billing info Asked if additional help was needed. Called the customer by name. Found an alternate item. Offered more than 1 solution. Gave 5 star assistance to a resell customer. Placed a GM order for the customer. Placed a MA order for the customer. Checked item in stock date. Asked customer if they are fully satisfied. Answered a question about item specs. Co browsed with a customer. Received all 5's on a survey. Helped a team member in the MOC. Used 3 smiley faces throughout the chat. Cancelled and re ordered for the customer Verified a line item on the order. Called GE for the customer. Gave 5 star assistance to a resell customer. Used 3 power- words in the chat. Received all 5's on a survey. Helped a team member in the MOC. Called the store for the customer. Received all 5's on survey. Asked for order number, name and billing info Asked if additional help was needed. Called the customer by name. Found an alternate item.
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Offered more than 1 solution.
G-Gave 5 star assistance to a resell customer.
B-Placed a GM order
for the customer.
O-Placed a MA order for the customer.
B-Checked item in stock date.
N-Asked customer if they are fully satisfied.
I-Answered a question about item specs.
N-Co browsed with a customer.
N-Received
all 5's on a survey.
G-Helped a team member in the MOC.
B-Used 3 smiley faces throughout the chat.
O-Cancelled and re ordered for the customer
B-Verified a line item on the order.
I-Called GE for the customer.
I-Gave 5 star assistance to a resell customer.
G-Used 3 power-words in the chat.
O-Received
all 5's on a survey.
N-Helped a team member in the MOC.
I-Called the store for the customer.
I-Received all 5's on survey.
G-Asked for order number, name and billing info
G-Asked if additional help was needed.
O-Called the customer by name.
B-Found an alternate item.