Placed a MA order for the customer. Answered a question about item specs. Received all 5's on survey. Received all 5's on a survey. Gave 5 star assistance to a resell customer. Called the customer by name. Used 3 power- words in the chat. Asked if additional help was needed. Co browsed with a customer. Called the store for the customer. Helped a team member in the MOC. Asked customer if they are fully satisfied. Received all 5's on a survey. Gave 5 star assistance to a resell customer. Placed a GM order for the customer. Helped a team member in the MOC. Found an alternate item. Asked for order number, name and billing info Used 3 smiley faces throughout the chat. Offered more than 1 solution. Verified a line item on the order. Cancelled and re ordered for the customer Called GE for the customer. Checked item in stock date. Placed a MA order for the customer. Answered a question about item specs. Received all 5's on survey. Received all 5's on a survey. Gave 5 star assistance to a resell customer. Called the customer by name. Used 3 power- words in the chat. Asked if additional help was needed. Co browsed with a customer. Called the store for the customer. Helped a team member in the MOC. Asked customer if they are fully satisfied. Received all 5's on a survey. Gave 5 star assistance to a resell customer. Placed a GM order for the customer. Helped a team member in the MOC. Found an alternate item. Asked for order number, name and billing info Used 3 smiley faces throughout the chat. Offered more than 1 solution. Verified a line item on the order. Cancelled and re ordered for the customer Called GE for the customer. Checked item in stock date.
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Placed a MA order for the customer.
I-Answered a question about item specs.
I-Received all 5's on survey.
N-Received
all 5's on a survey.
I-Gave 5 star assistance to a resell customer.
O-Called the customer by name.
G-Used 3 power-words in the chat.
G-Asked if additional help was needed.
N-Co browsed with a customer.
I-Called the store for the customer.
N-Helped a team member in the MOC.
N-Asked customer if they are fully satisfied.
O-Received
all 5's on a survey.
G-Gave 5 star assistance to a resell customer.
B-Placed a GM order
for the customer.
G-Helped a team member in the MOC.
B-Found an alternate item.
G-Asked for order number, name and billing info
B-Used 3 smiley faces throughout the chat.
O-Offered more than 1 solution.
B-Verified a line item on the order.
O-Cancelled and re ordered for the customer
I-Called GE for the customer.
B-Checked item in stock date.