I don't readbooks whywould I havesigned up forthisIDEFINITELYcancelledthis a weekagoI only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)Icancelledthis a yearagoI've neverheard of Scribd(with readinghistory or apast sub)My kidtook myphone anddid thisMy kid signedup with mycredit card andemail withoutmy knowledgeI thought Ihad tilmidnightto cancelThis isdefinitely notthroughiTunes (whenit is)This was anunauthorisedchargeYourcancellationpage is toodifficultI NEVERSIGNED UPFOR THIS(account in theirname or family)I neverused this(whenthey did)Scribdstole mycardinformationIaccidentallysigned upI was inthehospitalI amill/disabledhow could youbill a disabledperson?!I didn'tknow Iwould bebilledI thoughtthis wasfreeI don't checkmy bankaccount howcould I knowyou were billingme?Your sitewasn'tworkingwhen I triedto cancelI was out ofthe countryand couldn'tcancelI thought itwouldcancel byitselfYou never sentme any receipts/ emails so Ididn't know Iwas being billedI forgot tocancel (whenthey havemultipleaccounts)I don't readbooks whywould I havesigned up forthisIDEFINITELYcancelledthis a weekagoI only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)Icancelledthis a yearagoI've neverheard of Scribd(with readinghistory or apast sub)My kidtook myphone anddid thisMy kid signedup with mycredit card andemail withoutmy knowledgeI thought Ihad tilmidnightto cancelThis isdefinitely notthroughiTunes (whenit is)This was anunauthorisedchargeYourcancellationpage is toodifficultI NEVERSIGNED UPFOR THIS(account in theirname or family)I neverused this(whenthey did)Scribdstole mycardinformationIaccidentallysigned upI was inthehospitalI amill/disabledhow could youbill a disabledperson?!I didn'tknow Iwould bebilledI thoughtthis wasfreeI don't checkmy bankaccount howcould I knowyou were billingme?Your sitewasn'tworkingwhen I triedto cancelI was out ofthe countryand couldn'tcancelI thought itwouldcancel byitselfYou never sentme any receipts/ emails so Ididn't know Iwas being billedI forgot tocancel (whenthey havemultipleaccounts)

Customer Excuse Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I don't read books why would I have signed up for this
  2. I DEFINITELY cancelled this a week ago
  3. I only wanted the free month (new sub with immediate billing because not free month eligible)
  4. I cancelled this a year ago
  5. I've never heard of Scribd (with reading history or a past sub)
  6. My kid took my phone and did this
  7. My kid signed up with my credit card and email without my knowledge
  8. I thought I had til midnight to cancel
  9. This is definitely not through iTunes (when it is)
  10. This was an unauthorised charge
  11. Your cancellation page is too difficult
  12. I NEVER SIGNED UP FOR THIS (account in their name or family)
  13. I never used this (when they did)
  14. Scribd stole my card information
  15. I accidentally signed up
  16. I was in the hospital
  17. I am ill/disabled how could you bill a disabled person?!
  18. I didn't know I would be billed
  19. I thought this was free
  20. I don't check my bank account how could I know you were billing me?
  21. Your site wasn't working when I tried to cancel
  22. I was out of the country and couldn't cancel
  23. I thought it would cancel by itself
  24. You never sent me any receipts / emails so I didn't know I was being billed
  25. I forgot to cancel (when they have multiple accounts)