I thoughtthis wasfreeI neverused this(whenthey did)My kid signedup with mycredit card andemail withoutmy knowledgeIcancelledthis a yearagoI NEVERSIGNED UPFOR THIS(account in theirname or family)I didn'tknow Iwould bebilledI thought Ihad tilmidnightto cancelI forgot tocancel (whenthey havemultipleaccounts)You never sentme any receipts/ emails so Ididn't know Iwas being billedI don't checkmy bankaccount howcould I knowyou were billingme?I only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)I was inthehospitalI thought itwouldcancel byitselfYour sitewasn'tworkingwhen I triedto cancelMy kidtook myphone anddid thisI was out ofthe countryand couldn'tcancelIaccidentallysigned upI don't readbooks whywould I havesigned up forthisIDEFINITELYcancelledthis a weekagoScribdstole mycardinformationI've neverheard of Scribd(with readinghistory or apast sub)Yourcancellationpage is toodifficultI amill/disabledhow could youbill a disabledperson?!This isdefinitely notthroughiTunes (whenit is)This was anunauthorisedchargeI thoughtthis wasfreeI neverused this(whenthey did)My kid signedup with mycredit card andemail withoutmy knowledgeIcancelledthis a yearagoI NEVERSIGNED UPFOR THIS(account in theirname or family)I didn'tknow Iwould bebilledI thought Ihad tilmidnightto cancelI forgot tocancel (whenthey havemultipleaccounts)You never sentme any receipts/ emails so Ididn't know Iwas being billedI don't checkmy bankaccount howcould I knowyou were billingme?I only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)I was inthehospitalI thought itwouldcancel byitselfYour sitewasn'tworkingwhen I triedto cancelMy kidtook myphone anddid thisI was out ofthe countryand couldn'tcancelIaccidentallysigned upI don't readbooks whywould I havesigned up forthisIDEFINITELYcancelledthis a weekagoScribdstole mycardinformationI've neverheard of Scribd(with readinghistory or apast sub)Yourcancellationpage is toodifficultI amill/disabledhow could youbill a disabledperson?!This isdefinitely notthroughiTunes (whenit is)This was anunauthorisedcharge

Customer Excuse Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. I thought this was free
  2. I never used this (when they did)
  3. My kid signed up with my credit card and email without my knowledge
  4. I cancelled this a year ago
  5. I NEVER SIGNED UP FOR THIS (account in their name or family)
  6. I didn't know I would be billed
  7. I thought I had til midnight to cancel
  8. I forgot to cancel (when they have multiple accounts)
  9. You never sent me any receipts / emails so I didn't know I was being billed
  10. I don't check my bank account how could I know you were billing me?
  11. I only wanted the free month (new sub with immediate billing because not free month eligible)
  12. I was in the hospital
  13. I thought it would cancel by itself
  14. Your site wasn't working when I tried to cancel
  15. My kid took my phone and did this
  16. I was out of the country and couldn't cancel
  17. I accidentally signed up
  18. I don't read books why would I have signed up for this
  19. I DEFINITELY cancelled this a week ago
  20. Scribd stole my card information
  21. I've never heard of Scribd (with reading history or a past sub)
  22. Your cancellation page is too difficult
  23. I am ill/disabled how could you bill a disabled person?!
  24. This is definitely not through iTunes (when it is)
  25. This was an unauthorised charge