Icancelledthis a yearagoIDEFINITELYcancelledthis a weekagoScribdstole mycardinformationI amill/disabledhow could youbill a disabledperson?!Iaccidentallysigned upI've neverheard of Scribd(with readinghistory or apast sub)I was inthehospitalThis isdefinitely notthroughiTunes (whenit is)My kid signedup with mycredit card andemail withoutmy knowledgeI don't checkmy bankaccount howcould I knowyou were billingme?I was out ofthe countryand couldn'tcancelI NEVERSIGNED UPFOR THIS(account in theirname or family)I forgot tocancel (whenthey havemultipleaccounts)This was anunauthorisedchargeI only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)My kidtook myphone anddid thisYourcancellationpage is toodifficultYour sitewasn'tworkingwhen I triedto cancelI don't readbooks whywould I havesigned up forthisI thought Ihad tilmidnightto cancelI thought itwouldcancel byitselfI neverused this(whenthey did)You never sentme any receipts/ emails so Ididn't know Iwas being billedI thoughtthis wasfreeI didn'tknow Iwould bebilledIcancelledthis a yearagoIDEFINITELYcancelledthis a weekagoScribdstole mycardinformationI amill/disabledhow could youbill a disabledperson?!Iaccidentallysigned upI've neverheard of Scribd(with readinghistory or apast sub)I was inthehospitalThis isdefinitely notthroughiTunes (whenit is)My kid signedup with mycredit card andemail withoutmy knowledgeI don't checkmy bankaccount howcould I knowyou were billingme?I was out ofthe countryand couldn'tcancelI NEVERSIGNED UPFOR THIS(account in theirname or family)I forgot tocancel (whenthey havemultipleaccounts)This was anunauthorisedchargeI only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)My kidtook myphone anddid thisYourcancellationpage is toodifficultYour sitewasn'tworkingwhen I triedto cancelI don't readbooks whywould I havesigned up forthisI thought Ihad tilmidnightto cancelI thought itwouldcancel byitselfI neverused this(whenthey did)You never sentme any receipts/ emails so Ididn't know Iwas being billedI thoughtthis wasfreeI didn'tknow Iwould bebilled

Customer Excuse Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I cancelled this a year ago
  2. I DEFINITELY cancelled this a week ago
  3. Scribd stole my card information
  4. I am ill/disabled how could you bill a disabled person?!
  5. I accidentally signed up
  6. I've never heard of Scribd (with reading history or a past sub)
  7. I was in the hospital
  8. This is definitely not through iTunes (when it is)
  9. My kid signed up with my credit card and email without my knowledge
  10. I don't check my bank account how could I know you were billing me?
  11. I was out of the country and couldn't cancel
  12. I NEVER SIGNED UP FOR THIS (account in their name or family)
  13. I forgot to cancel (when they have multiple accounts)
  14. This was an unauthorised charge
  15. I only wanted the free month (new sub with immediate billing because not free month eligible)
  16. My kid took my phone and did this
  17. Your cancellation page is too difficult
  18. Your site wasn't working when I tried to cancel
  19. I don't read books why would I have signed up for this
  20. I thought I had til midnight to cancel
  21. I thought it would cancel by itself
  22. I never used this (when they did)
  23. You never sent me any receipts / emails so I didn't know I was being billed
  24. I thought this was free
  25. I didn't know I would be billed