Customer Excuse Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I DEFINITELY cancelled this a week ago
2. I thought this was free
3. My kid signed up with my credit card and email without my knowledge
4. Your cancellation page is too difficult
5. This is definitely not through iTunes (when it is)
6. I never used this (when they did)
7. I cancelled this a year ago
8. This was an unauthorised charge
9. My kid took my phone and did this
10. I NEVER SIGNED UP FOR THIS (account in their name or family)
11. I've never heard of Scribd (with reading history or a past sub)
12. I was in the hospital
13. I only wanted the free month (new sub with immediate billing because not free month eligible)
14. I was out of the country and couldn't cancel
15. I am ill/disabled how could you bill a disabled person?!
16. You never sent me any receipts / emails so I didn't know I was being billed
17. I accidentally signed up
18. I thought I had til midnight to cancel
19. Your site wasn't working when I tried to cancel
20. I thought it would cancel by itself
21. I don't check my bank account how could I know you were billing me?
22. I didn't know I would be billed
23. I forgot to cancel (when they have multiple accounts)
24. Scribd stole my card information
25. I don't read books why would I have signed up for this