I don't readbooks whywould I havesigned up forthisIcancelledthis a yearagoScribdstole mycardinformationI thought Ihad tilmidnightto cancelYou never sentme any receipts/ emails so Ididn't know Iwas being billedI've neverheard of Scribd(with readinghistory or apast sub)I neverused this(whenthey did)I didn'tknow Iwould bebilledMy kidtook myphone anddid thisI NEVERSIGNED UPFOR THIS(account in theirname or family)I forgot tocancel (whenthey havemultipleaccounts)This was anunauthorisedchargeYour sitewasn'tworkingwhen I triedto cancelIaccidentallysigned upI amill/disabledhow could youbill a disabledperson?!I thoughtthis wasfreeMy kid signedup with mycredit card andemail withoutmy knowledgeI only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)IDEFINITELYcancelledthis a weekagoI don't checkmy bankaccount howcould I knowyou were billingme?Yourcancellationpage is toodifficultThis isdefinitely notthroughiTunes (whenit is)I was out ofthe countryand couldn'tcancelI thought itwouldcancel byitselfI was inthehospitalI don't readbooks whywould I havesigned up forthisIcancelledthis a yearagoScribdstole mycardinformationI thought Ihad tilmidnightto cancelYou never sentme any receipts/ emails so Ididn't know Iwas being billedI've neverheard of Scribd(with readinghistory or apast sub)I neverused this(whenthey did)I didn'tknow Iwould bebilledMy kidtook myphone anddid thisI NEVERSIGNED UPFOR THIS(account in theirname or family)I forgot tocancel (whenthey havemultipleaccounts)This was anunauthorisedchargeYour sitewasn'tworkingwhen I triedto cancelIaccidentallysigned upI amill/disabledhow could youbill a disabledperson?!I thoughtthis wasfreeMy kid signedup with mycredit card andemail withoutmy knowledgeI only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)IDEFINITELYcancelledthis a weekagoI don't checkmy bankaccount howcould I knowyou were billingme?Yourcancellationpage is toodifficultThis isdefinitely notthroughiTunes (whenit is)I was out ofthe countryand couldn'tcancelI thought itwouldcancel byitselfI was inthehospital

Customer Excuse Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I don't read books why would I have signed up for this
  2. I cancelled this a year ago
  3. Scribd stole my card information
  4. I thought I had til midnight to cancel
  5. You never sent me any receipts / emails so I didn't know I was being billed
  6. I've never heard of Scribd (with reading history or a past sub)
  7. I never used this (when they did)
  8. I didn't know I would be billed
  9. My kid took my phone and did this
  10. I NEVER SIGNED UP FOR THIS (account in their name or family)
  11. I forgot to cancel (when they have multiple accounts)
  12. This was an unauthorised charge
  13. Your site wasn't working when I tried to cancel
  14. I accidentally signed up
  15. I am ill/disabled how could you bill a disabled person?!
  16. I thought this was free
  17. My kid signed up with my credit card and email without my knowledge
  18. I only wanted the free month (new sub with immediate billing because not free month eligible)
  19. I DEFINITELY cancelled this a week ago
  20. I don't check my bank account how could I know you were billing me?
  21. Your cancellation page is too difficult
  22. This is definitely not through iTunes (when it is)
  23. I was out of the country and couldn't cancel
  24. I thought it would cancel by itself
  25. I was in the hospital