Yourcancellationpage is toodifficultThis isdefinitely notthroughiTunes (whenit is)I don't readbooks whywould I havesigned up forthisI don't checkmy bankaccount howcould I knowyou were billingme?I only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)I amill/disabledhow could youbill a disabledperson?!My kidtook myphone anddid thisIaccidentallysigned upYour sitewasn'tworkingwhen I triedto cancelI was out ofthe countryand couldn'tcancelIcancelledthis a yearagoMy kid signedup with mycredit card andemail withoutmy knowledgeI neverused this(whenthey did)I thought Ihad tilmidnightto cancelYou never sentme any receipts/ emails so Ididn't know Iwas being billedI thoughtthis wasfreeI was inthehospitalI NEVERSIGNED UPFOR THIS(account in theirname or family)This was anunauthorisedchargeI've neverheard of Scribd(with readinghistory or apast sub)IDEFINITELYcancelledthis a weekagoI thought itwouldcancel byitselfI forgot tocancel (whenthey havemultipleaccounts)I didn'tknow Iwould bebilledScribdstole mycardinformationYourcancellationpage is toodifficultThis isdefinitely notthroughiTunes (whenit is)I don't readbooks whywould I havesigned up forthisI don't checkmy bankaccount howcould I knowyou were billingme?I only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)I amill/disabledhow could youbill a disabledperson?!My kidtook myphone anddid thisIaccidentallysigned upYour sitewasn'tworkingwhen I triedto cancelI was out ofthe countryand couldn'tcancelIcancelledthis a yearagoMy kid signedup with mycredit card andemail withoutmy knowledgeI neverused this(whenthey did)I thought Ihad tilmidnightto cancelYou never sentme any receipts/ emails so Ididn't know Iwas being billedI thoughtthis wasfreeI was inthehospitalI NEVERSIGNED UPFOR THIS(account in theirname or family)This was anunauthorisedchargeI've neverheard of Scribd(with readinghistory or apast sub)IDEFINITELYcancelledthis a weekagoI thought itwouldcancel byitselfI forgot tocancel (whenthey havemultipleaccounts)I didn'tknow Iwould bebilledScribdstole mycardinformation

Customer Excuse Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your cancellation page is too difficult
  2. This is definitely not through iTunes (when it is)
  3. I don't read books why would I have signed up for this
  4. I don't check my bank account how could I know you were billing me?
  5. I only wanted the free month (new sub with immediate billing because not free month eligible)
  6. I am ill/disabled how could you bill a disabled person?!
  7. My kid took my phone and did this
  8. I accidentally signed up
  9. Your site wasn't working when I tried to cancel
  10. I was out of the country and couldn't cancel
  11. I cancelled this a year ago
  12. My kid signed up with my credit card and email without my knowledge
  13. I never used this (when they did)
  14. I thought I had til midnight to cancel
  15. You never sent me any receipts / emails so I didn't know I was being billed
  16. I thought this was free
  17. I was in the hospital
  18. I NEVER SIGNED UP FOR THIS (account in their name or family)
  19. This was an unauthorised charge
  20. I've never heard of Scribd (with reading history or a past sub)
  21. I DEFINITELY cancelled this a week ago
  22. I thought it would cancel by itself
  23. I forgot to cancel (when they have multiple accounts)
  24. I didn't know I would be billed
  25. Scribd stole my card information