I NEVERSIGNED UPFOR THIS(account in theirname or family)I thought itwouldcancel byitselfI was inthehospitalYour sitewasn'tworkingwhen I triedto cancelMy kidtook myphone anddid thisThis was anunauthorisedchargeMy kid signedup with mycredit card andemail withoutmy knowledgeI thought Ihad tilmidnightto cancelI don't checkmy bankaccount howcould I knowyou were billingme?I amill/disabledhow could youbill a disabledperson?!IDEFINITELYcancelledthis a weekagoI didn'tknow Iwould bebilledYou never sentme any receipts/ emails so Ididn't know Iwas being billedI only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)I forgot tocancel (whenthey havemultipleaccounts)Yourcancellationpage is toodifficultIcancelledthis a yearagoIaccidentallysigned upThis isdefinitely notthroughiTunes (whenit is)I've neverheard of Scribd(with readinghistory or apast sub)I don't readbooks whywould I havesigned up forthisI neverused this(whenthey did)Scribdstole mycardinformationI was out ofthe countryand couldn'tcancelI thoughtthis wasfreeI NEVERSIGNED UPFOR THIS(account in theirname or family)I thought itwouldcancel byitselfI was inthehospitalYour sitewasn'tworkingwhen I triedto cancelMy kidtook myphone anddid thisThis was anunauthorisedchargeMy kid signedup with mycredit card andemail withoutmy knowledgeI thought Ihad tilmidnightto cancelI don't checkmy bankaccount howcould I knowyou were billingme?I amill/disabledhow could youbill a disabledperson?!IDEFINITELYcancelledthis a weekagoI didn'tknow Iwould bebilledYou never sentme any receipts/ emails so Ididn't know Iwas being billedI only wanted thefree month (newsub withimmediate billingbecause not freemonth eligible)I forgot tocancel (whenthey havemultipleaccounts)Yourcancellationpage is toodifficultIcancelledthis a yearagoIaccidentallysigned upThis isdefinitely notthroughiTunes (whenit is)I've neverheard of Scribd(with readinghistory or apast sub)I don't readbooks whywould I havesigned up forthisI neverused this(whenthey did)Scribdstole mycardinformationI was out ofthe countryand couldn'tcancelI thoughtthis wasfree

Customer Excuse Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I NEVER SIGNED UP FOR THIS (account in their name or family)
  2. I thought it would cancel by itself
  3. I was in the hospital
  4. Your site wasn't working when I tried to cancel
  5. My kid took my phone and did this
  6. This was an unauthorised charge
  7. My kid signed up with my credit card and email without my knowledge
  8. I thought I had til midnight to cancel
  9. I don't check my bank account how could I know you were billing me?
  10. I am ill/disabled how could you bill a disabled person?!
  11. I DEFINITELY cancelled this a week ago
  12. I didn't know I would be billed
  13. You never sent me any receipts / emails so I didn't know I was being billed
  14. I only wanted the free month (new sub with immediate billing because not free month eligible)
  15. I forgot to cancel (when they have multiple accounts)
  16. Your cancellation page is too difficult
  17. I cancelled this a year ago
  18. I accidentally signed up
  19. This is definitely not through iTunes (when it is)
  20. I've never heard of Scribd (with reading history or a past sub)
  21. I don't read books why would I have signed up for this
  22. I never used this (when they did)
  23. Scribd stole my card information
  24. I was out of the country and couldn't cancel
  25. I thought this was free