CSR advisedwhat would bedone with callCSR:___Looked upinformationabout acallUsedthank youCSR:____CSR spokeatappropriatepaceA fellowCSR helpedme on a callCSR:____CSR saidI WILL notI CANCSR:____Asked forthe callerslast nameCSR:____ConfirmedtelephonenumberCSR:____Provided aclear answerphraseCSR:___NoticedCSRWowingtheir callerI helped afellow CSRwith a callCSR:____I loggedinto timeclock formy shiftNo slangwas usedin callCSR:____I wow'd mycaller!Accountinfo:______Did not seemconfused orunsure whenspeakingCSR___CSRUsedPleaseCSR:___I checkedmy workvoicemailaccountI loggedinto timeclockLearnedsomethingnew atworkSpelledout fulladdressCSR:____Used aproper andfriendly toneCSR:___Figuredout aproblemon my ownPersonalizethe callCSR:____I arrivedon timefor myshiftCSR saidthank you CSR:___Fellow CSRhelped meon a callCSR:____Helped thesupervisorwith anissueCSR usedMay ICSR:____CSR advisedwhat would bedone with callCSR:___Looked upinformationabout acallUsedthank youCSR:____CSR spokeatappropriatepaceA fellowCSR helpedme on a callCSR:____CSR saidI WILL notI CANCSR:____Asked forthe callerslast nameCSR:____ConfirmedtelephonenumberCSR:____Provided aclear answerphraseCSR:___NoticedCSRWowingtheir callerI helped afellow CSRwith a callCSR:____I loggedinto timeclock formy shiftNo slangwas usedin callCSR:____I wow'd mycaller!Accountinfo:______Did not seemconfused orunsure whenspeakingCSR___CSRUsedPleaseCSR:___I checkedmy workvoicemailaccountI loggedinto timeclockLearnedsomethingnew atworkSpelledout fulladdressCSR:____Used aproper andfriendly toneCSR:___Figuredout aproblemon my ownPersonalizethe callCSR:____I arrivedon timefor myshiftCSR saidthank you CSR:___Fellow CSRhelped meon a callCSR:____Helped thesupervisorwith anissueCSR usedMay ICSR:____

AnswerPlus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
  1. CSR advised what would be done with call CSR:___
  2. Looked up information about a call
  3. Used thank you CSR:____
  4. CSR spoke at appropriate pace
  5. A fellow CSR helped me on a call CSR:____
  6. CSR said I WILL not I CAN CSR:____
  7. Asked for the callers last name CSR:____
  8. Confirmed telephone number CSR:____
  9. Provided a clear answer phrase CSR:___
  10. Noticed CSR Wowing their caller
  11. I helped a fellow CSR with a call CSR:____
  12. I logged into time clock for my shift
  13. No slang was used in call CSR:____
  14. I wow'd my caller! Account info:______
  15. Did not seem confused or unsure when speaking CSR___
  16. CSR Used Please CSR:___
  17. I checked my work voicemail account
  18. I logged into time clock
  19. Learned something new at work
  20. Spelled out full address CSR:____
  21. Used a proper and friendly tone CSR:___
  22. Figured out a problem on my own
  23. Personalize the call CSR:____
  24. I arrived on time for my shift
  25. CSR said thank you CSR:___
  26. Fellow CSR helped me on a call CSR:____
  27. Helped the supervisor with an issue
  28. CSR used May I CSR:____