(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I helped a fellow CSR with a call
CSR:____
Fellow CSR helped me on a call
CSR:____
CSR spoke at appropriate pace
Used thank you
CSR:____
Confirmed telephone number
CSR:____
No slang was used in call
CSR:____
I logged
into time clock for my shift
CSR used May I
CSR:____
I checked my work voicemail account
I logged into time clock
I wow'd my caller!
Account info:______
CSR Used Please
CSR:___
CSR advised what would be done with call
CSR:___
A fellow CSR helped me on a call
CSR:____
Learned something new at work
Used a proper and friendly tone
CSR:___
Looked up information about a call
Helped the supervisor with an issue
Figured out a problem on my own
Noticed CSR Wowing their caller
Asked for the callers last name
CSR:____
Personalize the call
CSR:____
I arrived on time for my shift
Provided a clear answer
phrase
CSR:___
CSR said thank you
CSR:___
Spelled out full address
CSR:____
Did not seem confused or unsure when speaking
CSR___
