AnswerPlus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used a proper and friendly tone CSR:___
2. CSR Used Please CSR:___
3. I checked my work voicemail account
4. Helped the supervisor with an issue
5. CSR said I WILL not I CAN CSR:____
6. Used thank you CSR:____
7. CSR advised what would be done with call CSR:___
8. Learned something new at work
9. Figured out a problem on my own
10. Did not seem confused or unsure when speaking CSR___
11. I helped a fellow CSR with a call CSR:____
12. A fellow CSR helped me on a call CSR:____
13. Personalize the call CSR:____
14. CSR spoke at appropriate pace
15. Spelled out full address CSR:____
16. Confirmed telephone number CSR:____
17. Noticed CSR Wowing their caller
18. I wow'd my caller! Account info:______
19. CSR used May I CSR:____
20. Fellow CSR helped me on a call CSR:____
21. I arrived on time for my shift
22. I logged into time clock for my shift
23. No slang was used in call CSR:____
24. I logged into time clock
25. Provided a clear answer phrase CSR:___
26. CSR said thank you CSR:___
27. Asked for the callers last name CSR:____
28. Looked up information about a call