(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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CSR used May I
CSR:____
I helped a fellow CSR with a call
CSR:____
No slang was used in call
CSR:____
Helped the supervisor with an issue
Asked for the callers last name
CSR:____
CSR advised what would be done with call
CSR:___
Used a proper and friendly tone
CSR:___
I logged into time clock
A fellow CSR helped me on a call
CSR:____
CSR spoke at appropriate pace
Noticed CSR Wowing their caller
CSR said I WILL not I CAN
CSR:____
I logged
into time clock for my shift
Learned something new at work
Used thank you
CSR:____
CSR Used Please
CSR:___
Looked up information about a call
CSR said thank you
CSR:___
I wow'd my caller!
Account info:______
I arrived on time for my shift
I checked my work voicemail account
Figured out a problem on my own
Confirmed telephone number
CSR:____
Spelled out full address
CSR:____
Personalize the call
CSR:____
Did not seem confused or unsure when speaking
CSR___
