A fellowCSR helpedme on a callCSR:____Learnedsomethingnew atworkSpelledout fulladdressCSR:____No slangwas usedin callCSR:____I wow'd mycaller!Accountinfo:______I arrivedon timefor myshiftUsed aproper andfriendly toneCSR:___Did not seemconfused orunsure whenspeakingCSR___I checkedmy workvoicemailaccountHelped thesupervisorwith anissueAsked forthe callerslast nameCSR:____CSR spokeatappropriatepaceCSRUsedPleaseCSR:___Fellow CSRhelped meon a callCSR:____Provided aclear answerphraseCSR:___Figuredout aproblemon my ownCSR usedMay ICSR:____Usedthank youCSR:____NoticedCSRWowingtheir callerCSR advisedwhat would bedone with callCSR:___CSR saidthank you CSR:___ConfirmedtelephonenumberCSR:____Personalizethe callCSR:____Looked upinformationabout acallI loggedinto timeclock formy shiftI helped afellow CSRwith a callCSR:____I loggedinto timeclockCSR saidI WILL notI CANCSR:____A fellowCSR helpedme on a callCSR:____Learnedsomethingnew atworkSpelledout fulladdressCSR:____No slangwas usedin callCSR:____I wow'd mycaller!Accountinfo:______I arrivedon timefor myshiftUsed aproper andfriendly toneCSR:___Did not seemconfused orunsure whenspeakingCSR___I checkedmy workvoicemailaccountHelped thesupervisorwith anissueAsked forthe callerslast nameCSR:____CSR spokeatappropriatepaceCSRUsedPleaseCSR:___Fellow CSRhelped meon a callCSR:____Provided aclear answerphraseCSR:___Figuredout aproblemon my ownCSR usedMay ICSR:____Usedthank youCSR:____NoticedCSRWowingtheir callerCSR advisedwhat would bedone with callCSR:___CSR saidthank you CSR:___ConfirmedtelephonenumberCSR:____Personalizethe callCSR:____Looked upinformationabout acallI loggedinto timeclock formy shiftI helped afellow CSRwith a callCSR:____I loggedinto timeclockCSR saidI WILL notI CANCSR:____

AnswerPlus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A fellow CSR helped me on a call CSR:____
  2. Learned something new at work
  3. Spelled out full address CSR:____
  4. No slang was used in call CSR:____
  5. I wow'd my caller! Account info:______
  6. I arrived on time for my shift
  7. Used a proper and friendly tone CSR:___
  8. Did not seem confused or unsure when speaking CSR___
  9. I checked my work voicemail account
  10. Helped the supervisor with an issue
  11. Asked for the callers last name CSR:____
  12. CSR spoke at appropriate pace
  13. CSR Used Please CSR:___
  14. Fellow CSR helped me on a call CSR:____
  15. Provided a clear answer phrase CSR:___
  16. Figured out a problem on my own
  17. CSR used May I CSR:____
  18. Used thank you CSR:____
  19. Noticed CSR Wowing their caller
  20. CSR advised what would be done with call CSR:___
  21. CSR said thank you CSR:___
  22. Confirmed telephone number CSR:____
  23. Personalize the call CSR:____
  24. Looked up information about a call
  25. I logged into time clock for my shift
  26. I helped a fellow CSR with a call CSR:____
  27. I logged into time clock
  28. CSR said I WILL not I CAN CSR:____