CSR spoke at appropriate pace CSR Used Please CSR:___ Confirmed telephone number CSR:____ Provided a clear answer phrase CSR:___ I helped a fellow CSR with a call CSR:____ Personalize the call CSR:____ Did not seem confused or unsure when speaking CSR___ Spelled out full address CSR:____ I checked my work voicemail account CSR advised what would be done with call CSR:___ Asked for the callers last name CSR:____ I logged into time clock for my shift CSR said I WILL not I CAN CSR:____ Noticed CSR Wowing their caller No slang was used in call CSR:____ I wow'd my caller! Account info:______ Learned something new at work CSR said thank you CSR:___ Used thank you CSR:____ Helped the supervisor with an issue Looked up information about a call Figured out a problem on my own CSR used May I CSR:____ I logged into time clock I arrived on time for my shift Fellow CSR helped me on a call CSR:____ Used a proper and friendly tone CSR:___ A fellow CSR helped me on a call CSR:____ CSR spoke at appropriate pace CSR Used Please CSR:___ Confirmed telephone number CSR:____ Provided a clear answer phrase CSR:___ I helped a fellow CSR with a call CSR:____ Personalize the call CSR:____ Did not seem confused or unsure when speaking CSR___ Spelled out full address CSR:____ I checked my work voicemail account CSR advised what would be done with call CSR:___ Asked for the callers last name CSR:____ I logged into time clock for my shift CSR said I WILL not I CAN CSR:____ Noticed CSR Wowing their caller No slang was used in call CSR:____ I wow'd my caller! Account info:______ Learned something new at work CSR said thank you CSR:___ Used thank you CSR:____ Helped the supervisor with an issue Looked up information about a call Figured out a problem on my own CSR used May I CSR:____ I logged into time clock I arrived on time for my shift Fellow CSR helped me on a call CSR:____ Used a proper and friendly tone CSR:___ A fellow CSR helped me on a call CSR:____
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CSR spoke at appropriate pace
CSR Used Please
CSR:___
Confirmed telephone number
CSR:____
Provided a clear answer
phrase
CSR:___
I helped a fellow CSR with a call
CSR:____
Personalize the call
CSR:____
Did not seem confused or unsure when speaking
CSR___
Spelled out full address
CSR:____
I checked my work voicemail account
CSR advised what would be done with call
CSR:___
Asked for the callers last name
CSR:____
I logged
into time clock for my shift
CSR said I WILL not I CAN
CSR:____
Noticed CSR Wowing their caller
No slang was used in call
CSR:____
I wow'd my caller!
Account info:______
Learned something new at work
CSR said thank you
CSR:___
Used thank you
CSR:____
Helped the supervisor with an issue
Looked up information about a call
Figured out a problem on my own
CSR used May I
CSR:____
I logged into time clock
I arrived on time for my shift
Fellow CSR helped me on a call
CSR:____
Used a proper and friendly tone
CSR:___
A fellow CSR helped me on a call
CSR:____