Fellow CSRhelped meon a callCSR:____CSR spokeatappropriatepaceCSR saidI WILL notI CANCSR:____Looked upinformationabout acallDid not seemconfused orunsure whenspeakingCSR___I checkedmy workvoicemailaccountCSR advisedwhat would bedone with callCSR:___CSRUsedPleaseCSR:___A fellowCSR helpedme on a callCSR:____ConfirmedtelephonenumberCSR:____CSR usedMay ICSR:____CSR saidthank you CSR:___No slangwas usedin callCSR:____Figuredout aproblemon my ownI loggedinto timeclock formy shiftHelped thesupervisorwith anissueUsedthank youCSR:____Spelledout fulladdressCSR:____Learnedsomethingnew atworkI wow'd mycaller!Accountinfo:______Used aproper andfriendly toneCSR:___NoticedCSRWowingtheir callerI arrivedon timefor myshiftI helped afellow CSRwith a callCSR:____I loggedinto timeclockProvided aclear answerphraseCSR:___Asked forthe callerslast nameCSR:____Personalizethe callCSR:____Fellow CSRhelped meon a callCSR:____CSR spokeatappropriatepaceCSR saidI WILL notI CANCSR:____Looked upinformationabout acallDid not seemconfused orunsure whenspeakingCSR___I checkedmy workvoicemailaccountCSR advisedwhat would bedone with callCSR:___CSRUsedPleaseCSR:___A fellowCSR helpedme on a callCSR:____ConfirmedtelephonenumberCSR:____CSR usedMay ICSR:____CSR saidthank you CSR:___No slangwas usedin callCSR:____Figuredout aproblemon my ownI loggedinto timeclock formy shiftHelped thesupervisorwith anissueUsedthank youCSR:____Spelledout fulladdressCSR:____Learnedsomethingnew atworkI wow'd mycaller!Accountinfo:______Used aproper andfriendly toneCSR:___NoticedCSRWowingtheir callerI arrivedon timefor myshiftI helped afellow CSRwith a callCSR:____I loggedinto timeclockProvided aclear answerphraseCSR:___Asked forthe callerslast nameCSR:____Personalizethe callCSR:____

AnswerPlus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fellow CSR helped me on a call CSR:____
  2. CSR spoke at appropriate pace
  3. CSR said I WILL not I CAN CSR:____
  4. Looked up information about a call
  5. Did not seem confused or unsure when speaking CSR___
  6. I checked my work voicemail account
  7. CSR advised what would be done with call CSR:___
  8. CSR Used Please CSR:___
  9. A fellow CSR helped me on a call CSR:____
  10. Confirmed telephone number CSR:____
  11. CSR used May I CSR:____
  12. CSR said thank you CSR:___
  13. No slang was used in call CSR:____
  14. Figured out a problem on my own
  15. I logged into time clock for my shift
  16. Helped the supervisor with an issue
  17. Used thank you CSR:____
  18. Spelled out full address CSR:____
  19. Learned something new at work
  20. I wow'd my caller! Account info:______
  21. Used a proper and friendly tone CSR:___
  22. Noticed CSR Wowing their caller
  23. I arrived on time for my shift
  24. I helped a fellow CSR with a call CSR:____
  25. I logged into time clock
  26. Provided a clear answer phrase CSR:___
  27. Asked for the callers last name CSR:____
  28. Personalize the call CSR:____