Fellow CSR helped me on a call CSR:____ CSR spoke at appropriate pace CSR said I WILL not I CAN CSR:____ Looked up information about a call Did not seem confused or unsure when speaking CSR___ I checked my work voicemail account CSR advised what would be done with call CSR:___ CSR Used Please CSR:___ A fellow CSR helped me on a call CSR:____ Confirmed telephone number CSR:____ CSR used May I CSR:____ CSR said thank you CSR:___ No slang was used in call CSR:____ Figured out a problem on my own I logged into time clock for my shift Helped the supervisor with an issue Used thank you CSR:____ Spelled out full address CSR:____ Learned something new at work I wow'd my caller! Account info:______ Used a proper and friendly tone CSR:___ Noticed CSR Wowing their caller I arrived on time for my shift I helped a fellow CSR with a call CSR:____ I logged into time clock Provided a clear answer phrase CSR:___ Asked for the callers last name CSR:____ Personalize the call CSR:____ Fellow CSR helped me on a call CSR:____ CSR spoke at appropriate pace CSR said I WILL not I CAN CSR:____ Looked up information about a call Did not seem confused or unsure when speaking CSR___ I checked my work voicemail account CSR advised what would be done with call CSR:___ CSR Used Please CSR:___ A fellow CSR helped me on a call CSR:____ Confirmed telephone number CSR:____ CSR used May I CSR:____ CSR said thank you CSR:___ No slang was used in call CSR:____ Figured out a problem on my own I logged into time clock for my shift Helped the supervisor with an issue Used thank you CSR:____ Spelled out full address CSR:____ Learned something new at work I wow'd my caller! Account info:______ Used a proper and friendly tone CSR:___ Noticed CSR Wowing their caller I arrived on time for my shift I helped a fellow CSR with a call CSR:____ I logged into time clock Provided a clear answer phrase CSR:___ Asked for the callers last name CSR:____ Personalize the call CSR:____
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Fellow CSR helped me on a call
CSR:____
CSR spoke at appropriate pace
CSR said I WILL not I CAN
CSR:____
Looked up information about a call
Did not seem confused or unsure when speaking
CSR___
I checked my work voicemail account
CSR advised what would be done with call
CSR:___
CSR Used Please
CSR:___
A fellow CSR helped me on a call
CSR:____
Confirmed telephone number
CSR:____
CSR used May I
CSR:____
CSR said thank you
CSR:___
No slang was used in call
CSR:____
Figured out a problem on my own
I logged
into time clock for my shift
Helped the supervisor with an issue
Used thank you
CSR:____
Spelled out full address
CSR:____
Learned something new at work
I wow'd my caller!
Account info:______
Used a proper and friendly tone
CSR:___
Noticed CSR Wowing their caller
I arrived on time for my shift
I helped a fellow CSR with a call
CSR:____
I logged into time clock
Provided a clear answer
phrase
CSR:___
Asked for the callers last name
CSR:____
Personalize the call
CSR:____