Fellow CSR helped me on a call CSR:____ Learned something new at work Used thank you CSR:____ Asked for the callers last name CSR:____ A fellow CSR helped me on a call CSR:____ Did not seem confused or unsure when speaking CSR___ Noticed CSR Wowing their caller I checked my work voicemail account CSR Used Please CSR:___ Helped the supervisor with an issue I wow'd my caller! Account info:______ CSR said thank you CSR:___ I logged into time clock for my shift Figured out a problem on my own I logged into time clock Personalize the call CSR:____ I helped a fellow CSR with a call CSR:____ Provided a clear answer phrase CSR:___ CSR advised what would be done with call CSR:___ Looked up information about a call CSR spoke at appropriate pace Confirmed telephone number CSR:____ CSR said I WILL not I CAN CSR:____ CSR used May I CSR:____ I arrived on time for my shift No slang was used in call CSR:____ Used a proper and friendly tone CSR:___ Spelled out full address CSR:____ Fellow CSR helped me on a call CSR:____ Learned something new at work Used thank you CSR:____ Asked for the callers last name CSR:____ A fellow CSR helped me on a call CSR:____ Did not seem confused or unsure when speaking CSR___ Noticed CSR Wowing their caller I checked my work voicemail account CSR Used Please CSR:___ Helped the supervisor with an issue I wow'd my caller! Account info:______ CSR said thank you CSR:___ I logged into time clock for my shift Figured out a problem on my own I logged into time clock Personalize the call CSR:____ I helped a fellow CSR with a call CSR:____ Provided a clear answer phrase CSR:___ CSR advised what would be done with call CSR:___ Looked up information about a call CSR spoke at appropriate pace Confirmed telephone number CSR:____ CSR said I WILL not I CAN CSR:____ CSR used May I CSR:____ I arrived on time for my shift No slang was used in call CSR:____ Used a proper and friendly tone CSR:___ Spelled out full address CSR:____
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Fellow CSR helped me on a call
CSR:____
Learned something new at work
Used thank you
CSR:____
Asked for the callers last name
CSR:____
A fellow CSR helped me on a call
CSR:____
Did not seem confused or unsure when speaking
CSR___
Noticed CSR Wowing their caller
I checked my work voicemail account
CSR Used Please
CSR:___
Helped the supervisor with an issue
I wow'd my caller!
Account info:______
CSR said thank you
CSR:___
I logged
into time clock for my shift
Figured out a problem on my own
I logged into time clock
Personalize the call
CSR:____
I helped a fellow CSR with a call
CSR:____
Provided a clear answer
phrase
CSR:___
CSR advised what would be done with call
CSR:___
Looked up information about a call
CSR spoke at appropriate pace
Confirmed telephone number
CSR:____
CSR said I WILL not I CAN
CSR:____
CSR used May I
CSR:____
I arrived on time for my shift
No slang was used in call
CSR:____
Used a proper and friendly tone
CSR:___
Spelled out full address
CSR:____