I arrivedon timefor myshiftA fellowCSR helpedme on a callCSR:____Usedthank youCSR:____CSR spokeatappropriatepaceAsked forthe callerslast nameCSR:____Spelledout fulladdressCSR:____I wow'd mycaller!Accountinfo:______CSR advisedwhat would bedone with callCSR:___I loggedinto timeclock formy shiftLearnedsomethingnew atworkCSR saidthank you CSR:___CSRUsedPleaseCSR:___ConfirmedtelephonenumberCSR:____Looked upinformationabout acallNo slangwas usedin callCSR:____Helped thesupervisorwith anissueI checkedmy workvoicemailaccountPersonalizethe callCSR:____Did not seemconfused orunsure whenspeakingCSR___CSR usedMay ICSR:____I loggedinto timeclockCSR saidI WILL notI CANCSR:____NoticedCSRWowingtheir callerFellow CSRhelped meon a callCSR:____I helped afellow CSRwith a callCSR:____Used aproper andfriendly toneCSR:___Figuredout aproblemon my ownProvided aclear answerphraseCSR:___I arrivedon timefor myshiftA fellowCSR helpedme on a callCSR:____Usedthank youCSR:____CSR spokeatappropriatepaceAsked forthe callerslast nameCSR:____Spelledout fulladdressCSR:____I wow'd mycaller!Accountinfo:______CSR advisedwhat would bedone with callCSR:___I loggedinto timeclock formy shiftLearnedsomethingnew atworkCSR saidthank you CSR:___CSRUsedPleaseCSR:___ConfirmedtelephonenumberCSR:____Looked upinformationabout acallNo slangwas usedin callCSR:____Helped thesupervisorwith anissueI checkedmy workvoicemailaccountPersonalizethe callCSR:____Did not seemconfused orunsure whenspeakingCSR___CSR usedMay ICSR:____I loggedinto timeclockCSR saidI WILL notI CANCSR:____NoticedCSRWowingtheir callerFellow CSRhelped meon a callCSR:____I helped afellow CSRwith a callCSR:____Used aproper andfriendly toneCSR:___Figuredout aproblemon my ownProvided aclear answerphraseCSR:___

AnswerPlus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I arrived on time for my shift
  2. A fellow CSR helped me on a call CSR:____
  3. Used thank you CSR:____
  4. CSR spoke at appropriate pace
  5. Asked for the callers last name CSR:____
  6. Spelled out full address CSR:____
  7. I wow'd my caller! Account info:______
  8. CSR advised what would be done with call CSR:___
  9. I logged into time clock for my shift
  10. Learned something new at work
  11. CSR said thank you CSR:___
  12. CSR Used Please CSR:___
  13. Confirmed telephone number CSR:____
  14. Looked up information about a call
  15. No slang was used in call CSR:____
  16. Helped the supervisor with an issue
  17. I checked my work voicemail account
  18. Personalize the call CSR:____
  19. Did not seem confused or unsure when speaking CSR___
  20. CSR used May I CSR:____
  21. I logged into time clock
  22. CSR said I WILL not I CAN CSR:____
  23. Noticed CSR Wowing their caller
  24. Fellow CSR helped me on a call CSR:____
  25. I helped a fellow CSR with a call CSR:____
  26. Used a proper and friendly tone CSR:___
  27. Figured out a problem on my own
  28. Provided a clear answer phrase CSR:___