A fellow CSR helped me on a call CSR:____ Learned something new at work Spelled out full address CSR:____ No slang was used in call CSR:____ I wow'd my caller! Account info:______ I arrived on time for my shift Used a proper and friendly tone CSR:___ Did not seem confused or unsure when speaking CSR___ I checked my work voicemail account Helped the supervisor with an issue Asked for the callers last name CSR:____ CSR spoke at appropriate pace CSR Used Please CSR:___ Fellow CSR helped me on a call CSR:____ Provided a clear answer phrase CSR:___ Figured out a problem on my own CSR used May I CSR:____ Used thank you CSR:____ Noticed CSR Wowing their caller CSR advised what would be done with call CSR:___ CSR said thank you CSR:___ Confirmed telephone number CSR:____ Personalize the call CSR:____ Looked up information about a call I logged into time clock for my shift I helped a fellow CSR with a call CSR:____ I logged into time clock CSR said I WILL not I CAN CSR:____ A fellow CSR helped me on a call CSR:____ Learned something new at work Spelled out full address CSR:____ No slang was used in call CSR:____ I wow'd my caller! Account info:______ I arrived on time for my shift Used a proper and friendly tone CSR:___ Did not seem confused or unsure when speaking CSR___ I checked my work voicemail account Helped the supervisor with an issue Asked for the callers last name CSR:____ CSR spoke at appropriate pace CSR Used Please CSR:___ Fellow CSR helped me on a call CSR:____ Provided a clear answer phrase CSR:___ Figured out a problem on my own CSR used May I CSR:____ Used thank you CSR:____ Noticed CSR Wowing their caller CSR advised what would be done with call CSR:___ CSR said thank you CSR:___ Confirmed telephone number CSR:____ Personalize the call CSR:____ Looked up information about a call I logged into time clock for my shift I helped a fellow CSR with a call CSR:____ I logged into time clock CSR said I WILL not I CAN CSR:____
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
A fellow CSR helped me on a call
CSR:____
Learned something new at work
Spelled out full address
CSR:____
No slang was used in call
CSR:____
I wow'd my caller!
Account info:______
I arrived on time for my shift
Used a proper and friendly tone
CSR:___
Did not seem confused or unsure when speaking
CSR___
I checked my work voicemail account
Helped the supervisor with an issue
Asked for the callers last name
CSR:____
CSR spoke at appropriate pace
CSR Used Please
CSR:___
Fellow CSR helped me on a call
CSR:____
Provided a clear answer
phrase
CSR:___
Figured out a problem on my own
CSR used May I
CSR:____
Used thank you
CSR:____
Noticed CSR Wowing their caller
CSR advised what would be done with call
CSR:___
CSR said thank you
CSR:___
Confirmed telephone number
CSR:____
Personalize the call
CSR:____
Looked up information about a call
I logged
into time clock for my shift
I helped a fellow CSR with a call
CSR:____
I logged into time clock
CSR said I WILL not I CAN
CSR:____