I arrivedon timefor myshiftCSR advisedwhat would bedone with callCSR:___Asked forthe callerslast nameCSR:____Looked upinformationabout acallI wow'd mycaller!Accountinfo:______I loggedinto timeclock formy shiftDid not seemconfused orunsure whenspeakingCSR___Spelledout fulladdressCSR:____CSR spokeatappropriatepaceLearnedsomethingnew atworkCSR saidthank you CSR:___CSR usedMay ICSR:____ConfirmedtelephonenumberCSR:____I checkedmy workvoicemailaccountPersonalizethe callCSR:____Used aproper andfriendly toneCSR:___CSR saidI WILL notI CANCSR:____CSRUsedPleaseCSR:___Helped thesupervisorwith anissueNo slangwas usedin callCSR:____Figuredout aproblemon my ownUsedthank youCSR:____Provided aclear answerphraseCSR:___I helped afellow CSRwith a callCSR:____A fellowCSR helpedme on a callCSR:____Fellow CSRhelped meon a callCSR:____NoticedCSRWowingtheir callerI loggedinto timeclockI arrivedon timefor myshiftCSR advisedwhat would bedone with callCSR:___Asked forthe callerslast nameCSR:____Looked upinformationabout acallI wow'd mycaller!Accountinfo:______I loggedinto timeclock formy shiftDid not seemconfused orunsure whenspeakingCSR___Spelledout fulladdressCSR:____CSR spokeatappropriatepaceLearnedsomethingnew atworkCSR saidthank you CSR:___CSR usedMay ICSR:____ConfirmedtelephonenumberCSR:____I checkedmy workvoicemailaccountPersonalizethe callCSR:____Used aproper andfriendly toneCSR:___CSR saidI WILL notI CANCSR:____CSRUsedPleaseCSR:___Helped thesupervisorwith anissueNo slangwas usedin callCSR:____Figuredout aproblemon my ownUsedthank youCSR:____Provided aclear answerphraseCSR:___I helped afellow CSRwith a callCSR:____A fellowCSR helpedme on a callCSR:____Fellow CSRhelped meon a callCSR:____NoticedCSRWowingtheir callerI loggedinto timeclock

AnswerPlus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I arrived on time for my shift
  2. CSR advised what would be done with call CSR:___
  3. Asked for the callers last name CSR:____
  4. Looked up information about a call
  5. I wow'd my caller! Account info:______
  6. I logged into time clock for my shift
  7. Did not seem confused or unsure when speaking CSR___
  8. Spelled out full address CSR:____
  9. CSR spoke at appropriate pace
  10. Learned something new at work
  11. CSR said thank you CSR:___
  12. CSR used May I CSR:____
  13. Confirmed telephone number CSR:____
  14. I checked my work voicemail account
  15. Personalize the call CSR:____
  16. Used a proper and friendly tone CSR:___
  17. CSR said I WILL not I CAN CSR:____
  18. CSR Used Please CSR:___
  19. Helped the supervisor with an issue
  20. No slang was used in call CSR:____
  21. Figured out a problem on my own
  22. Used thank you CSR:____
  23. Provided a clear answer phrase CSR:___
  24. I helped a fellow CSR with a call CSR:____
  25. A fellow CSR helped me on a call CSR:____
  26. Fellow CSR helped me on a call CSR:____
  27. Noticed CSR Wowing their caller
  28. I logged into time clock