I arrivedon timefor myshiftUsed aproper andfriendly toneCSR:___I wow'd mycaller!Accountinfo:______CSRUsedPleaseCSR:___CSR usedMay ICSR:____ConfirmedtelephonenumberCSR:____Asked forthe callerslast nameCSR:____CSR advisedwhat would bedone with callCSR:___I loggedinto timeclock formy shiftNo slangwas usedin callCSR:____Did not seemconfused orunsure whenspeakingCSR___Spelledout fulladdressCSR:____I checkedmy workvoicemailaccountProvided aclear answerphraseCSR:___NoticedCSRWowingtheir callerCSR saidI WILL notI CANCSR:____Personalizethe callCSR:____I helped afellow CSRwith a callCSR:____CSR spokeatappropriatepaceUsedthank youCSR:____CSR saidthank you CSR:___I loggedinto timeclockLooked upinformationabout acallLearnedsomethingnew atworkFiguredout aproblemon my ownFellow CSRhelped meon a callCSR:____Helped thesupervisorwith anissueA fellowCSR helpedme on a callCSR:____I arrivedon timefor myshiftUsed aproper andfriendly toneCSR:___I wow'd mycaller!Accountinfo:______CSRUsedPleaseCSR:___CSR usedMay ICSR:____ConfirmedtelephonenumberCSR:____Asked forthe callerslast nameCSR:____CSR advisedwhat would bedone with callCSR:___I loggedinto timeclock formy shiftNo slangwas usedin callCSR:____Did not seemconfused orunsure whenspeakingCSR___Spelledout fulladdressCSR:____I checkedmy workvoicemailaccountProvided aclear answerphraseCSR:___NoticedCSRWowingtheir callerCSR saidI WILL notI CANCSR:____Personalizethe callCSR:____I helped afellow CSRwith a callCSR:____CSR spokeatappropriatepaceUsedthank youCSR:____CSR saidthank you CSR:___I loggedinto timeclockLooked upinformationabout acallLearnedsomethingnew atworkFiguredout aproblemon my ownFellow CSRhelped meon a callCSR:____Helped thesupervisorwith anissueA fellowCSR helpedme on a callCSR:____

AnswerPlus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I arrived on time for my shift
  2. Used a proper and friendly tone CSR:___
  3. I wow'd my caller! Account info:______
  4. CSR Used Please CSR:___
  5. CSR used May I CSR:____
  6. Confirmed telephone number CSR:____
  7. Asked for the callers last name CSR:____
  8. CSR advised what would be done with call CSR:___
  9. I logged into time clock for my shift
  10. No slang was used in call CSR:____
  11. Did not seem confused or unsure when speaking CSR___
  12. Spelled out full address CSR:____
  13. I checked my work voicemail account
  14. Provided a clear answer phrase CSR:___
  15. Noticed CSR Wowing their caller
  16. CSR said I WILL not I CAN CSR:____
  17. Personalize the call CSR:____
  18. I helped a fellow CSR with a call CSR:____
  19. CSR spoke at appropriate pace
  20. Used thank you CSR:____
  21. CSR said thank you CSR:___
  22. I logged into time clock
  23. Looked up information about a call
  24. Learned something new at work
  25. Figured out a problem on my own
  26. Fellow CSR helped me on a call CSR:____
  27. Helped the supervisor with an issue
  28. A fellow CSR helped me on a call CSR:____