AnswerPlus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Spelled out full address CSR:____
2. I checked my work voicemail account
3. No slang was used in call CSR:____
4. I logged into time clock for my shift
5. Did not seem confused or unsure when speaking CSR___
6. Asked for the callers last name CSR:____
7. I wow'd my caller! Account info:______
8. I helped a fellow CSR with a call CSR:____
9. A fellow CSR helped me on a call CSR:____
10. CSR advised what would be done with call CSR:___
11. Helped the supervisor with an issue
12. Fellow CSR helped me on a call CSR:____
13. I arrived on time for my shift
14. CSR said I WILL not I CAN CSR:____
15. Provided a clear answer phrase CSR:___
16. CSR Used Please CSR:___
17. CSR used May I CSR:____
18. Noticed CSR Wowing their caller
19. Figured out a problem on my own
20. I logged into time clock
21. Used a proper and friendly tone CSR:___
22. Confirmed telephone number CSR:____
23. Used thank you CSR:____
24. Learned something new at work
25. CSR spoke at appropriate pace
26. CSR said thank you CSR:___
27. Looked up information about a call
28. Personalize the call CSR:____