Recognizesomeoneon theteam!Customerthanked youfor your helpduring callSet adrive infor MAFiled a towreimbursementclaimSend textoption tocustomerfor ExpressUpdate yourdevelopmentplanSuccessfullyfile anintegrationclaim ortransferEducateabouteService fora PropertyFNOLReview allrentalguidelinesand arrangeres.EducateabouteService foran AutoFNOLShare abestpractice athuddleUsedthe helpgroup!Use yourexpectationsjob aid for aFNOLOvercome afield taskobjection fora drivablevehicleSet up a totalloss foreither Copartor IAAAsk aquestionat huddleVerify andupdate lienholderinformationSign upfor someOT!Set upfourtasks!Meet yourADH goal bymonitoringyour timeeffectivelyWentabove andbeyond fora customerEducateabout GRNand set thetask!Discussand set upexpressWhat's Erin'sfavorite animal(hint: whatseason are wein)?Recognizesomeoneon theteam!Customerthanked youfor your helpduring callSet adrive infor MAFiled a towreimbursementclaimSend textoption tocustomerfor ExpressUpdate yourdevelopmentplanSuccessfullyfile anintegrationclaim ortransferEducateabouteService fora PropertyFNOLReview allrentalguidelinesand arrangeres.EducateabouteService foran AutoFNOLShare abestpractice athuddleUsedthe helpgroup!Use yourexpectationsjob aid for aFNOLOvercome afield taskobjection fora drivablevehicleSet up a totalloss foreither Copartor IAAAsk aquestionat huddleVerify andupdate lienholderinformationSign upfor someOT!Set upfourtasks!Meet yourADH goal bymonitoringyour timeeffectivelyWentabove andbeyond fora customerEducateabout GRNand set thetask!Discussand set upexpressWhat's Erin'sfavorite animal(hint: whatseason are wein)?

Do Great Work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognize someone on the team!
  2. Customer thanked you for your help during call
  3. Set a drive in for MA
  4. Filed a tow reimbursement claim
  5. Send text option to customer for Express
  6. Update your development plan
  7. Successfully file an integration claim or transfer
  8. Educate about eService for a Property FNOL
  9. Review all rental guidelines and arrange res.
  10. Educate about eService for an Auto FNOL
  11. Share a best practice at huddle
  12. Used the help group!
  13. Use your expectations job aid for a FNOL
  14. Overcome a field task objection for a drivable vehicle
  15. Set up a total loss for either Copart or IAA
  16. Ask a question at huddle
  17. Verify and update lien holder information
  18. Sign up for some OT!
  19. Set up four tasks!
  20. Meet your ADH goal by monitoring your time effectively
  21. Went above and beyond for a customer
  22. Educate about GRN and set the task!
  23. Discuss and set up express
  24. What's Erin's favorite animal (hint: what season are we in)?