Ask aquestionat huddleEducateabout GRNand set thetask!Usedthe helpgroup!Successfullyfile anintegrationclaim ortransferEducateabouteService foran AutoFNOLSend textoption tocustomerfor ExpressShare abestpractice athuddleEducateabouteService fora PropertyFNOLRecognizesomeoneon theteam!Set upfourtasks!What's Erin'sfavorite animal(hint: whatseason are wein)?Use yourexpectationsjob aid for aFNOLMeet yourADH goal bymonitoringyour timeeffectivelyCustomerthanked youfor your helpduring callSet up a totalloss foreither Copartor IAASet adrive infor MASign upfor someOT!Review allrentalguidelinesand arrangeres.Overcome afield taskobjection fora drivablevehicleDiscussand set upexpressWentabove andbeyond fora customerVerify andupdate lienholderinformationFiled a towreimbursementclaimUpdate yourdevelopmentplanAsk aquestionat huddleEducateabout GRNand set thetask!Usedthe helpgroup!Successfullyfile anintegrationclaim ortransferEducateabouteService foran AutoFNOLSend textoption tocustomerfor ExpressShare abestpractice athuddleEducateabouteService fora PropertyFNOLRecognizesomeoneon theteam!Set upfourtasks!What's Erin'sfavorite animal(hint: whatseason are wein)?Use yourexpectationsjob aid for aFNOLMeet yourADH goal bymonitoringyour timeeffectivelyCustomerthanked youfor your helpduring callSet up a totalloss foreither Copartor IAASet adrive infor MASign upfor someOT!Review allrentalguidelinesand arrangeres.Overcome afield taskobjection fora drivablevehicleDiscussand set upexpressWentabove andbeyond fora customerVerify andupdate lienholderinformationFiled a towreimbursementclaimUpdate yourdevelopmentplan

Do Great Work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a question at huddle
  2. Educate about GRN and set the task!
  3. Used the help group!
  4. Successfully file an integration claim or transfer
  5. Educate about eService for an Auto FNOL
  6. Send text option to customer for Express
  7. Share a best practice at huddle
  8. Educate about eService for a Property FNOL
  9. Recognize someone on the team!
  10. Set up four tasks!
  11. What's Erin's favorite animal (hint: what season are we in)?
  12. Use your expectations job aid for a FNOL
  13. Meet your ADH goal by monitoring your time effectively
  14. Customer thanked you for your help during call
  15. Set up a total loss for either Copart or IAA
  16. Set a drive in for MA
  17. Sign up for some OT!
  18. Review all rental guidelines and arrange res.
  19. Overcome a field task objection for a drivable vehicle
  20. Discuss and set up express
  21. Went above and beyond for a customer
  22. Verify and update lien holder information
  23. Filed a tow reimbursement claim
  24. Update your development plan