Usedthe helpgroup!Update yourdevelopmentplanSend textoption tocustomerfor ExpressAsk aquestionat huddleSet upfourtasks!EducateabouteService foran AutoFNOLEducateabout GRNand set thetask!Wentabove andbeyond fora customerSet up a totalloss foreither Copartor IAAVerify andupdate lienholderinformationShare abestpractice athuddleSuccessfullyfile anintegrationclaim ortransferOvercome afield taskobjection fora drivablevehicleDiscussand set upexpressSet adrive infor MAWhat's Erin'sfavorite animal(hint: whatseason are wein)?EducateabouteService fora PropertyFNOLUse yourexpectationsjob aid for aFNOLSign upfor someOT!Filed a towreimbursementclaimReview allrentalguidelinesand arrangeres.Recognizesomeoneon theteam!Meet yourADH goal bymonitoringyour timeeffectivelyCustomerthanked youfor your helpduring callUsedthe helpgroup!Update yourdevelopmentplanSend textoption tocustomerfor ExpressAsk aquestionat huddleSet upfourtasks!EducateabouteService foran AutoFNOLEducateabout GRNand set thetask!Wentabove andbeyond fora customerSet up a totalloss foreither Copartor IAAVerify andupdate lienholderinformationShare abestpractice athuddleSuccessfullyfile anintegrationclaim ortransferOvercome afield taskobjection fora drivablevehicleDiscussand set upexpressSet adrive infor MAWhat's Erin'sfavorite animal(hint: whatseason are wein)?EducateabouteService fora PropertyFNOLUse yourexpectationsjob aid for aFNOLSign upfor someOT!Filed a towreimbursementclaimReview allrentalguidelinesand arrangeres.Recognizesomeoneon theteam!Meet yourADH goal bymonitoringyour timeeffectivelyCustomerthanked youfor your helpduring call

Do Great Work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the help group!
  2. Update your development plan
  3. Send text option to customer for Express
  4. Ask a question at huddle
  5. Set up four tasks!
  6. Educate about eService for an Auto FNOL
  7. Educate about GRN and set the task!
  8. Went above and beyond for a customer
  9. Set up a total loss for either Copart or IAA
  10. Verify and update lien holder information
  11. Share a best practice at huddle
  12. Successfully file an integration claim or transfer
  13. Overcome a field task objection for a drivable vehicle
  14. Discuss and set up express
  15. Set a drive in for MA
  16. What's Erin's favorite animal (hint: what season are we in)?
  17. Educate about eService for a Property FNOL
  18. Use your expectations job aid for a FNOL
  19. Sign up for some OT!
  20. Filed a tow reimbursement claim
  21. Review all rental guidelines and arrange res.
  22. Recognize someone on the team!
  23. Meet your ADH goal by monitoring your time effectively
  24. Customer thanked you for your help during call