Send textoption tocustomerfor ExpressAsk aquestionat huddleSuccessfullyfile anintegrationclaim ortransferUse yourexpectationsjob aid for aFNOLEducateabouteService fora PropertyFNOLDiscussand set upexpressSet up a totalloss foreither Copartor IAAMeet yourADH goal bymonitoringyour timeeffectivelyUpdate yourdevelopmentplanOvercome afield taskobjection fora drivablevehicleShare abestpractice athuddleReview allrentalguidelinesand arrangeres.What's Erin'sfavorite animal(hint: whatseason are wein)?EducateabouteService foran AutoFNOLSet adrive infor MASet upfourtasks!Educateabout GRNand set thetask!Wentabove andbeyond fora customerRecognizesomeoneon theteam!Customerthanked youfor your helpduring callSign upfor someOT!Usedthe helpgroup!Verify andupdate lienholderinformationFiled a towreimbursementclaimSend textoption tocustomerfor ExpressAsk aquestionat huddleSuccessfullyfile anintegrationclaim ortransferUse yourexpectationsjob aid for aFNOLEducateabouteService fora PropertyFNOLDiscussand set upexpressSet up a totalloss foreither Copartor IAAMeet yourADH goal bymonitoringyour timeeffectivelyUpdate yourdevelopmentplanOvercome afield taskobjection fora drivablevehicleShare abestpractice athuddleReview allrentalguidelinesand arrangeres.What's Erin'sfavorite animal(hint: whatseason are wein)?EducateabouteService foran AutoFNOLSet adrive infor MASet upfourtasks!Educateabout GRNand set thetask!Wentabove andbeyond fora customerRecognizesomeoneon theteam!Customerthanked youfor your helpduring callSign upfor someOT!Usedthe helpgroup!Verify andupdate lienholderinformationFiled a towreimbursementclaim

Do Great Work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send text option to customer for Express
  2. Ask a question at huddle
  3. Successfully file an integration claim or transfer
  4. Use your expectations job aid for a FNOL
  5. Educate about eService for a Property FNOL
  6. Discuss and set up express
  7. Set up a total loss for either Copart or IAA
  8. Meet your ADH goal by monitoring your time effectively
  9. Update your development plan
  10. Overcome a field task objection for a drivable vehicle
  11. Share a best practice at huddle
  12. Review all rental guidelines and arrange res.
  13. What's Erin's favorite animal (hint: what season are we in)?
  14. Educate about eService for an Auto FNOL
  15. Set a drive in for MA
  16. Set up four tasks!
  17. Educate about GRN and set the task!
  18. Went above and beyond for a customer
  19. Recognize someone on the team!
  20. Customer thanked you for your help during call
  21. Sign up for some OT!
  22. Used the help group!
  23. Verify and update lien holder information
  24. Filed a tow reimbursement claim