EducateabouteService foran AutoFNOLMeet yourADH goal bymonitoringyour timeeffectivelyWhat's Erin'sfavorite animal(hint: whatseason are wein)?Sign upfor someOT!Educateabout GRNand set thetask!Ask aquestionat huddleSet up a totalloss foreither Copartor IAARecognizesomeoneon theteam!Review allrentalguidelinesand arrangeres.Verify andupdate lienholderinformationOvercome afield taskobjection fora drivablevehicleUpdate yourdevelopmentplanSet upfourtasks!Filed a towreimbursementclaimShare abestpractice athuddleEducateabouteService fora PropertyFNOLSet adrive infor MASend textoption tocustomerfor ExpressDiscussand set upexpressWentabove andbeyond fora customerSuccessfullyfile anintegrationclaim ortransferCustomerthanked youfor your helpduring callUsedthe helpgroup!Use yourexpectationsjob aid for aFNOLEducateabouteService foran AutoFNOLMeet yourADH goal bymonitoringyour timeeffectivelyWhat's Erin'sfavorite animal(hint: whatseason are wein)?Sign upfor someOT!Educateabout GRNand set thetask!Ask aquestionat huddleSet up a totalloss foreither Copartor IAARecognizesomeoneon theteam!Review allrentalguidelinesand arrangeres.Verify andupdate lienholderinformationOvercome afield taskobjection fora drivablevehicleUpdate yourdevelopmentplanSet upfourtasks!Filed a towreimbursementclaimShare abestpractice athuddleEducateabouteService fora PropertyFNOLSet adrive infor MASend textoption tocustomerfor ExpressDiscussand set upexpressWentabove andbeyond fora customerSuccessfullyfile anintegrationclaim ortransferCustomerthanked youfor your helpduring callUsedthe helpgroup!Use yourexpectationsjob aid for aFNOL

Do Great Work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate about eService for an Auto FNOL
  2. Meet your ADH goal by monitoring your time effectively
  3. What's Erin's favorite animal (hint: what season are we in)?
  4. Sign up for some OT!
  5. Educate about GRN and set the task!
  6. Ask a question at huddle
  7. Set up a total loss for either Copart or IAA
  8. Recognize someone on the team!
  9. Review all rental guidelines and arrange res.
  10. Verify and update lien holder information
  11. Overcome a field task objection for a drivable vehicle
  12. Update your development plan
  13. Set up four tasks!
  14. Filed a tow reimbursement claim
  15. Share a best practice at huddle
  16. Educate about eService for a Property FNOL
  17. Set a drive in for MA
  18. Send text option to customer for Express
  19. Discuss and set up express
  20. Went above and beyond for a customer
  21. Successfully file an integration claim or transfer
  22. Customer thanked you for your help during call
  23. Used the help group!
  24. Use your expectations job aid for a FNOL