Customerthanked youfor your helpduring callSet up a totalloss foreither Copartor IAAVerify andupdate lienholderinformationUsedthe helpgroup!Wentabove andbeyond fora customerRecognizesomeoneon theteam!What's Erin'sfavorite animal(hint: whatseason are wein)?Successfullyfile anintegrationclaim ortransferEducateabouteService fora PropertyFNOLReview allrentalguidelinesand arrangeres.EducateabouteService foran AutoFNOLEducateabout GRNand set thetask!Share abestpractice athuddleAsk aquestionat huddleSign upfor someOT!Use yourexpectationsjob aid for aFNOLSet adrive infor MASend textoption tocustomerfor ExpressOvercome afield taskobjection fora drivablevehicleMeet yourADH goal bymonitoringyour timeeffectivelySet upfourtasks!Filed a towreimbursementclaimDiscussand set upexpressUpdate yourdevelopmentplanCustomerthanked youfor your helpduring callSet up a totalloss foreither Copartor IAAVerify andupdate lienholderinformationUsedthe helpgroup!Wentabove andbeyond fora customerRecognizesomeoneon theteam!What's Erin'sfavorite animal(hint: whatseason are wein)?Successfullyfile anintegrationclaim ortransferEducateabouteService fora PropertyFNOLReview allrentalguidelinesand arrangeres.EducateabouteService foran AutoFNOLEducateabout GRNand set thetask!Share abestpractice athuddleAsk aquestionat huddleSign upfor someOT!Use yourexpectationsjob aid for aFNOLSet adrive infor MASend textoption tocustomerfor ExpressOvercome afield taskobjection fora drivablevehicleMeet yourADH goal bymonitoringyour timeeffectivelySet upfourtasks!Filed a towreimbursementclaimDiscussand set upexpressUpdate yourdevelopmentplan

Do Great Work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer thanked you for your help during call
  2. Set up a total loss for either Copart or IAA
  3. Verify and update lien holder information
  4. Used the help group!
  5. Went above and beyond for a customer
  6. Recognize someone on the team!
  7. What's Erin's favorite animal (hint: what season are we in)?
  8. Successfully file an integration claim or transfer
  9. Educate about eService for a Property FNOL
  10. Review all rental guidelines and arrange res.
  11. Educate about eService for an Auto FNOL
  12. Educate about GRN and set the task!
  13. Share a best practice at huddle
  14. Ask a question at huddle
  15. Sign up for some OT!
  16. Use your expectations job aid for a FNOL
  17. Set a drive in for MA
  18. Send text option to customer for Express
  19. Overcome a field task objection for a drivable vehicle
  20. Meet your ADH goal by monitoring your time effectively
  21. Set up four tasks!
  22. Filed a tow reimbursement claim
  23. Discuss and set up express
  24. Update your development plan