EducateabouteService fora PropertyFNOLEducateabouteService foran AutoFNOLMeet yourADH goal bymonitoringyour timeeffectivelyEducateabout GRNand set thetask!Filed a towreimbursementclaimSign upfor someOT!Customerthanked youfor your helpduring callWhat's Erin'sfavorite animal(hint: whatseason are wein)?Recognizesomeoneon theteam!Overcome afield taskobjection fora drivablevehicleUpdate yourdevelopmentplanSend textoption tocustomerfor ExpressDiscussand set upexpressWentabove andbeyond fora customerSet adrive infor MAReview allrentalguidelinesand arrangeres.Use yourexpectationsjob aid for aFNOLSet up a totalloss foreither Copartor IAAVerify andupdate lienholderinformationAsk aquestionat huddleShare abestpractice athuddleSet upfourtasks!Successfullyfile anintegrationclaim ortransferUsedthe helpgroup!EducateabouteService fora PropertyFNOLEducateabouteService foran AutoFNOLMeet yourADH goal bymonitoringyour timeeffectivelyEducateabout GRNand set thetask!Filed a towreimbursementclaimSign upfor someOT!Customerthanked youfor your helpduring callWhat's Erin'sfavorite animal(hint: whatseason are wein)?Recognizesomeoneon theteam!Overcome afield taskobjection fora drivablevehicleUpdate yourdevelopmentplanSend textoption tocustomerfor ExpressDiscussand set upexpressWentabove andbeyond fora customerSet adrive infor MAReview allrentalguidelinesand arrangeres.Use yourexpectationsjob aid for aFNOLSet up a totalloss foreither Copartor IAAVerify andupdate lienholderinformationAsk aquestionat huddleShare abestpractice athuddleSet upfourtasks!Successfullyfile anintegrationclaim ortransferUsedthe helpgroup!

Do Great Work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate about eService for a Property FNOL
  2. Educate about eService for an Auto FNOL
  3. Meet your ADH goal by monitoring your time effectively
  4. Educate about GRN and set the task!
  5. Filed a tow reimbursement claim
  6. Sign up for some OT!
  7. Customer thanked you for your help during call
  8. What's Erin's favorite animal (hint: what season are we in)?
  9. Recognize someone on the team!
  10. Overcome a field task objection for a drivable vehicle
  11. Update your development plan
  12. Send text option to customer for Express
  13. Discuss and set up express
  14. Went above and beyond for a customer
  15. Set a drive in for MA
  16. Review all rental guidelines and arrange res.
  17. Use your expectations job aid for a FNOL
  18. Set up a total loss for either Copart or IAA
  19. Verify and update lien holder information
  20. Ask a question at huddle
  21. Share a best practice at huddle
  22. Set up four tasks!
  23. Successfully file an integration claim or transfer
  24. Used the help group!