Recognizesomeoneon theteam!Successfullyfile anintegrationclaim ortransferUpdate yourdevelopmentplanUsedthe helpgroup!Meet yourADH goal bymonitoringyour timeeffectivelyWhat's Erin'sfavorite animal(hint: whatseason are wein)?Ask aquestionat huddleCustomerthanked youfor your helpduring callSet up a totalloss foreither Copartor IAAVerify andupdate lienholderinformationEducateabouteService fora PropertyFNOLFiled a towreimbursementclaimReview allrentalguidelinesand arrangeres.Send textoption tocustomerfor ExpressSet upfourtasks!EducateabouteService foran AutoFNOLOvercome afield taskobjection fora drivablevehicleDiscussand set upexpressUse yourexpectationsjob aid for aFNOLWentabove andbeyond fora customerSet adrive infor MASign upfor someOT!Educateabout GRNand set thetask!Share abestpractice athuddleRecognizesomeoneon theteam!Successfullyfile anintegrationclaim ortransferUpdate yourdevelopmentplanUsedthe helpgroup!Meet yourADH goal bymonitoringyour timeeffectivelyWhat's Erin'sfavorite animal(hint: whatseason are wein)?Ask aquestionat huddleCustomerthanked youfor your helpduring callSet up a totalloss foreither Copartor IAAVerify andupdate lienholderinformationEducateabouteService fora PropertyFNOLFiled a towreimbursementclaimReview allrentalguidelinesand arrangeres.Send textoption tocustomerfor ExpressSet upfourtasks!EducateabouteService foran AutoFNOLOvercome afield taskobjection fora drivablevehicleDiscussand set upexpressUse yourexpectationsjob aid for aFNOLWentabove andbeyond fora customerSet adrive infor MASign upfor someOT!Educateabout GRNand set thetask!Share abestpractice athuddle

Do Great Work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognize someone on the team!
  2. Successfully file an integration claim or transfer
  3. Update your development plan
  4. Used the help group!
  5. Meet your ADH goal by monitoring your time effectively
  6. What's Erin's favorite animal (hint: what season are we in)?
  7. Ask a question at huddle
  8. Customer thanked you for your help during call
  9. Set up a total loss for either Copart or IAA
  10. Verify and update lien holder information
  11. Educate about eService for a Property FNOL
  12. Filed a tow reimbursement claim
  13. Review all rental guidelines and arrange res.
  14. Send text option to customer for Express
  15. Set up four tasks!
  16. Educate about eService for an Auto FNOL
  17. Overcome a field task objection for a drivable vehicle
  18. Discuss and set up express
  19. Use your expectations job aid for a FNOL
  20. Went above and beyond for a customer
  21. Set a drive in for MA
  22. Sign up for some OT!
  23. Educate about GRN and set the task!
  24. Share a best practice at huddle