EducateabouteService foran AutoFNOLCustomerthanked youfor your helpduring callSign upfor someOT!Verify andupdate lienholderinformationSet up a totalloss foreither Copartor IAASet upfourtasks!Recognizesomeoneon theteam!Ask aquestionat huddleEducateabouteService fora PropertyFNOLReview allrentalguidelinesand arrangeres.Update yourdevelopmentplanSend textoption tocustomerfor ExpressDiscussand set upexpressFiled a towreimbursementclaimSuccessfullyfile anintegrationclaim ortransferSet adrive infor MAWhat's Erin'sfavorite animal(hint: whatseason are wein)?Usedthe helpgroup!Educateabout GRNand set thetask!Share abestpractice athuddleUse yourexpectationsjob aid for aFNOLMeet yourADH goal bymonitoringyour timeeffectivelyOvercome afield taskobjection fora drivablevehicleWentabove andbeyond fora customerEducateabouteService foran AutoFNOLCustomerthanked youfor your helpduring callSign upfor someOT!Verify andupdate lienholderinformationSet up a totalloss foreither Copartor IAASet upfourtasks!Recognizesomeoneon theteam!Ask aquestionat huddleEducateabouteService fora PropertyFNOLReview allrentalguidelinesand arrangeres.Update yourdevelopmentplanSend textoption tocustomerfor ExpressDiscussand set upexpressFiled a towreimbursementclaimSuccessfullyfile anintegrationclaim ortransferSet adrive infor MAWhat's Erin'sfavorite animal(hint: whatseason are wein)?Usedthe helpgroup!Educateabout GRNand set thetask!Share abestpractice athuddleUse yourexpectationsjob aid for aFNOLMeet yourADH goal bymonitoringyour timeeffectivelyOvercome afield taskobjection fora drivablevehicleWentabove andbeyond fora customer

Do Great Work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate about eService for an Auto FNOL
  2. Customer thanked you for your help during call
  3. Sign up for some OT!
  4. Verify and update lien holder information
  5. Set up a total loss for either Copart or IAA
  6. Set up four tasks!
  7. Recognize someone on the team!
  8. Ask a question at huddle
  9. Educate about eService for a Property FNOL
  10. Review all rental guidelines and arrange res.
  11. Update your development plan
  12. Send text option to customer for Express
  13. Discuss and set up express
  14. Filed a tow reimbursement claim
  15. Successfully file an integration claim or transfer
  16. Set a drive in for MA
  17. What's Erin's favorite animal (hint: what season are we in)?
  18. Used the help group!
  19. Educate about GRN and set the task!
  20. Share a best practice at huddle
  21. Use your expectations job aid for a FNOL
  22. Meet your ADH goal by monitoring your time effectively
  23. Overcome a field task objection for a drivable vehicle
  24. Went above and beyond for a customer