Checkedthe deliverywindow forMA order.Verified thename, billingand an itemon order.Customeruses anemoji.Offeredmore than1 solution.Called thestore for acustomer.Asked ifthere wasadditionalhelp needed.Gave 5 starassistanceto a resellcustomer.Found analternateitem.Set timeexpectationwithcustomer.Receivedall 5's onthesurvey.Customerthanksyou.Thanked thecustomer fortheirbusiness.Cancelledand reordered forthecustomer.Answereda questionabout itemspecs.Found analternateitem.Addressedthecustomer bytheir name.Checkedback inwithin 2minutes.Askedcustomer ifthey are fullysatisfied.Used 2powerwords.Used 2smiley facesthroughoutinteraction.Receivedall 5's onthesurvey.Offered thecustomer 2or moreoptions.Cancelledan orderfor thecustomer.Helped ateammember inthe MOC.Checkedthe deliverywindow forMA order.Verified thename, billingand an itemon order.Customeruses anemoji.Offeredmore than1 solution.Called thestore for acustomer.Asked ifthere wasadditionalhelp needed.Gave 5 starassistanceto a resellcustomer.Found analternateitem.Set timeexpectationwithcustomer.Receivedall 5's onthesurvey.Customerthanksyou.Thanked thecustomer fortheirbusiness.Cancelledand reordered forthecustomer.Answereda questionabout itemspecs.Found analternateitem.Addressedthecustomer bytheir name.Checkedback inwithin 2minutes.Askedcustomer ifthey are fullysatisfied.Used 2powerwords.Used 2smiley facesthroughoutinteraction.Receivedall 5's onthesurvey.Offered thecustomer 2or moreoptions.Cancelledan orderfor thecustomer.Helped ateammember inthe MOC.

Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Checked the delivery window for MA order.
  2. Verified the name, billing and an item on order.
  3. Customer uses an emoji.
  4. Offered more than 1 solution.
  5. Called the store for a customer.
  6. Asked if there was additional help needed.
  7. Gave 5 star assistance to a resell customer.
  8. Found an alternate item.
  9. Set time expectation with customer.
  10. Received all 5's on the survey.
  11. Customer thanks you.
  12. Thanked the customer for their business.
  13. Cancelled and re ordered for the customer.
  14. Answered a question about item specs.
  15. Found an alternate item.
  16. Addressed the customer by their name.
  17. Checked back in within 2 minutes.
  18. Asked customer if they are fully satisfied.
  19. Used 2 power words.
  20. Used 2 smiley faces throughout interaction.
  21. Received all 5's on the survey.
  22. Offered the customer 2 or more options.
  23. Cancelled an order for the customer.
  24. Helped a team member in the MOC.