Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Asked if there was additional help needed.
2. Gave 5 star assistance to a resell customer.
3. Found an alternate item.
4. Received all 5's on the survey.
5. Set time expectation with customer.
6. Checked back in within 2 minutes.
7. Offered more than 1 solution.
8. Called the store for a customer.
9. Answered a question about item specs.
10. Found an alternate item.
11. Used 2 smiley faces throughout interaction.
12. Customer uses an emoji.
13. Offered the customer 2 or more options.
14. Verified the name, billing and an item on order.
15. Helped a team member in the MOC.
16. Asked customer if they are fully satisfied.
17. Addressed the customer by their name.
18. Checked the delivery window for MA order.
19. Customer thanks you.
20. Cancelled an order for the customer.
21. Cancelled and re ordered for the customer.
22. Received all 5's on the survey.
23. Thanked the customer for their business.
24. Used 2 power words.