Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Set time expectation with customer.
2. Addressed the customer by their name.
3. Called the store for a customer.
4. Helped a team member in the MOC.
5. Used 2 smiley faces throughout interaction.
6. Found an alternate item.
7. Asked if there was additional help needed.
8. Cancelled and re ordered for the customer.
9. Received all 5's on the survey.
10. Customer uses an emoji.
11. Checked the delivery window for MA order.
12. Verified the name, billing and an item on order.
13. Asked customer if they are fully satisfied.
14. Gave 5 star assistance to a resell customer.
15. Answered a question about item specs.
16. Found an alternate item.
17. Customer thanks you.
18. Checked back in within 2 minutes.
19. Received all 5's on the survey.
20. Offered more than 1 solution.
21. Thanked the customer for their business.
22. Used 2 power words.
23. Cancelled an order for the customer.
24. Offered the customer 2 or more options.