Receivedall 5's onthesurvey.Cancelledand reordered forthecustomer.Receivedall 5's onthesurvey.Offeredmore than1 solution.Used 2powerwords.Called thestore for acustomer.Answereda questionabout itemspecs.Askedcustomer ifthey are fullysatisfied.Checkedthe deliverywindow forMA order.Customerthanksyou.Addressedthecustomer bytheir name.Offered thecustomer 2or moreoptions.Thanked thecustomer fortheirbusiness.Verified thename, billingand an itemon order.Found analternateitem.Used 2smiley facesthroughoutinteraction.Set timeexpectationwithcustomer.Checkedback inwithin 2minutes.Gave 5 starassistanceto a resellcustomer.Customeruses anemoji.Helped ateammember inthe MOC.Asked ifthere wasadditionalhelp needed.Found analternateitem.Cancelledan orderfor thecustomer.Receivedall 5's onthesurvey.Cancelledand reordered forthecustomer.Receivedall 5's onthesurvey.Offeredmore than1 solution.Used 2powerwords.Called thestore for acustomer.Answereda questionabout itemspecs.Askedcustomer ifthey are fullysatisfied.Checkedthe deliverywindow forMA order.Customerthanksyou.Addressedthecustomer bytheir name.Offered thecustomer 2or moreoptions.Thanked thecustomer fortheirbusiness.Verified thename, billingand an itemon order.Found analternateitem.Used 2smiley facesthroughoutinteraction.Set timeexpectationwithcustomer.Checkedback inwithin 2minutes.Gave 5 starassistanceto a resellcustomer.Customeruses anemoji.Helped ateammember inthe MOC.Asked ifthere wasadditionalhelp needed.Found analternateitem.Cancelledan orderfor thecustomer.

Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received all 5's on the survey.
  2. Cancelled and re ordered for the customer.
  3. Received all 5's on the survey.
  4. Offered more than 1 solution.
  5. Used 2 power words.
  6. Called the store for a customer.
  7. Answered a question about item specs.
  8. Asked customer if they are fully satisfied.
  9. Checked the delivery window for MA order.
  10. Customer thanks you.
  11. Addressed the customer by their name.
  12. Offered the customer 2 or more options.
  13. Thanked the customer for their business.
  14. Verified the name, billing and an item on order.
  15. Found an alternate item.
  16. Used 2 smiley faces throughout interaction.
  17. Set time expectation with customer.
  18. Checked back in within 2 minutes.
  19. Gave 5 star assistance to a resell customer.
  20. Customer uses an emoji.
  21. Helped a team member in the MOC.
  22. Asked if there was additional help needed.
  23. Found an alternate item.
  24. Cancelled an order for the customer.