Checked the delivery window for MA order. Received all 5's on the survey. Cancelled an order for the customer. Addressed the customer by their name. Verified the name, billing and an item on order. Called the store for a customer. Asked customer if they are fully satisfied. Customer uses an emoji. Thanked the customer for their business. Offered more than 1 solution. Answered a question about item specs. Set time expectation with customer. Asked if there was additional help needed. Received all 5's on the survey. Used 2 smiley faces throughout interaction. Cancelled and re ordered for the customer. Gave 5 star assistance to a resell customer. Customer thanks you. Checked back in within 2 minutes. Helped a team member in the MOC. Found an alternate item. Offered the customer 2 or more options. Used 2 power words. Found an alternate item. Checked the delivery window for MA order. Received all 5's on the survey. Cancelled an order for the customer. Addressed the customer by their name. Verified the name, billing and an item on order. Called the store for a customer. Asked customer if they are fully satisfied. Customer uses an emoji. Thanked the customer for their business. Offered more than 1 solution. Answered a question about item specs. Set time expectation with customer. Asked if there was additional help needed. Received all 5's on the survey. Used 2 smiley faces throughout interaction. Cancelled and re ordered for the customer. Gave 5 star assistance to a resell customer. Customer thanks you. Checked back in within 2 minutes. Helped a team member in the MOC. Found an alternate item. Offered the customer 2 or more options. Used 2 power words. Found an alternate item.
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Checked the delivery window for MA order.
Received all 5's on the survey.
Cancelled an order for the customer.
Addressed the customer by their name.
Verified the name, billing and an item on order.
Called the store for a customer.
Asked customer if they are fully satisfied.
Customer uses an emoji.
Thanked the customer for their business.
Offered more than 1 solution.
Answered a question about item specs.
Set time expectation with customer.
Asked if there was additional help needed.
Received all 5's on the survey.
Used 2 smiley faces throughout
interaction.
Cancelled and re ordered for the customer.
Gave 5 star assistance to a resell customer.
Customer
thanks
you.
Checked back in within 2 minutes.
Helped a team member in the MOC.
Found an alternate item.
Offered the customer 2 or more options.
Used 2 power words.
Found an alternate item.