Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Received all 5's on the survey.
2. Cancelled and re ordered for the customer.
3. Checked the delivery window for MA order.
4. Customer uses an emoji.
5. Offered more than 1 solution.
6. Addressed the customer by their name.
7. Checked back in within 2 minutes.
8. Verified the name, billing and an item on order.
9. Received all 5's on the survey.
10. Used 2 power words.
11. Found an alternate item.
12. Helped a team member in the MOC.
13. Set time expectation with customer.
14. Gave 5 star assistance to a resell customer.
15. Cancelled an order for the customer.
16. Thanked the customer for their business.
17. Found an alternate item.
18. Used 2 smiley faces throughout interaction.
19. Asked customer if they are fully satisfied.
20. Called the store for a customer.
21. Answered a question about item specs.
22. Asked if there was additional help needed.
23. Customer thanks you.
24. Offered the customer 2 or more options.