Checkedback inwithin 2minutes.Used 2smiley facesthroughoutinteraction.Customerthanksyou.Cancelledan orderfor thecustomer.Gave 5 starassistanceto a resellcustomer.Found analternateitem.Asked ifthere wasadditionalhelp needed.Called thestore for acustomer.Verified thename, billingand an itemon order.Thanked thecustomer fortheirbusiness.Askedcustomer ifthey are fullysatisfied.Answereda questionabout itemspecs.Offered thecustomer 2or moreoptions.Offeredmore than1 solution.Checkedthe deliverywindow forMA order.Receivedall 5's onthesurvey.Helped ateammember inthe MOC.Addressedthecustomer bytheir name.Cancelledand reordered forthecustomer.Customeruses anemoji.Found analternateitem.Used 2powerwords.Set timeexpectationwithcustomer.Receivedall 5's onthesurvey.Checkedback inwithin 2minutes.Used 2smiley facesthroughoutinteraction.Customerthanksyou.Cancelledan orderfor thecustomer.Gave 5 starassistanceto a resellcustomer.Found analternateitem.Asked ifthere wasadditionalhelp needed.Called thestore for acustomer.Verified thename, billingand an itemon order.Thanked thecustomer fortheirbusiness.Askedcustomer ifthey are fullysatisfied.Answereda questionabout itemspecs.Offered thecustomer 2or moreoptions.Offeredmore than1 solution.Checkedthe deliverywindow forMA order.Receivedall 5's onthesurvey.Helped ateammember inthe MOC.Addressedthecustomer bytheir name.Cancelledand reordered forthecustomer.Customeruses anemoji.Found analternateitem.Used 2powerwords.Set timeexpectationwithcustomer.Receivedall 5's onthesurvey.

Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked back in within 2 minutes.
  2. Used 2 smiley faces throughout interaction.
  3. Customer thanks you.
  4. Cancelled an order for the customer.
  5. Gave 5 star assistance to a resell customer.
  6. Found an alternate item.
  7. Asked if there was additional help needed.
  8. Called the store for a customer.
  9. Verified the name, billing and an item on order.
  10. Thanked the customer for their business.
  11. Asked customer if they are fully satisfied.
  12. Answered a question about item specs.
  13. Offered the customer 2 or more options.
  14. Offered more than 1 solution.
  15. Checked the delivery window for MA order.
  16. Received all 5's on the survey.
  17. Helped a team member in the MOC.
  18. Addressed the customer by their name.
  19. Cancelled and re ordered for the customer.
  20. Customer uses an emoji.
  21. Found an alternate item.
  22. Used 2 power words.
  23. Set time expectation with customer.
  24. Received all 5's on the survey.