Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Received all 5's on the survey.
2. Checked back in within 2 minutes.
3. Helped a team member in the MOC.
4. Cancelled an order for the customer.
5. Set time expectation with customer.
6. Found an alternate item.
7. Addressed the customer by their name.
8. Verified the name, billing and an item on order.
9. Offered the customer 2 or more options.
10. Customer uses an emoji.
11. Answered a question about item specs.
12. Called the store for a customer.
13. Received all 5's on the survey.
14. Offered more than 1 solution.
15. Used 2 power words.
16. Checked the delivery window for MA order.
17. Asked if there was additional help needed.
18. Asked customer if they are fully satisfied.
19. Gave 5 star assistance to a resell customer.
20. Thanked the customer for their business.
21. Found an alternate item.
22. Customer thanks you.
23. Used 2 smiley faces throughout interaction.
24. Cancelled and re ordered for the customer.