Checkedback inwithin 2minutes.Thanked thecustomer fortheirbusiness.Found analternateitem.Used 2smiley facesthroughoutinteraction.Asked ifthere wasadditionalhelp needed.Verified thename, billingand an itemon order.Checkedthe deliverywindow forMA order.Customeruses anemoji.Customerthanksyou.Called thestore for acustomer.Used 2powerwords.Helped ateammember inthe MOC.Answereda questionabout itemspecs.Receivedall 5's onthesurvey.Offeredmore than1 solution.Cancelledand reordered forthecustomer.Offered thecustomer 2or moreoptions.Gave 5 starassistanceto a resellcustomer.Addressedthecustomer bytheir name.Set timeexpectationwithcustomer.Found analternateitem.Cancelledan orderfor thecustomer.Askedcustomer ifthey are fullysatisfied.Receivedall 5's onthesurvey.Checkedback inwithin 2minutes.Thanked thecustomer fortheirbusiness.Found analternateitem.Used 2smiley facesthroughoutinteraction.Asked ifthere wasadditionalhelp needed.Verified thename, billingand an itemon order.Checkedthe deliverywindow forMA order.Customeruses anemoji.Customerthanksyou.Called thestore for acustomer.Used 2powerwords.Helped ateammember inthe MOC.Answereda questionabout itemspecs.Receivedall 5's onthesurvey.Offeredmore than1 solution.Cancelledand reordered forthecustomer.Offered thecustomer 2or moreoptions.Gave 5 starassistanceto a resellcustomer.Addressedthecustomer bytheir name.Set timeexpectationwithcustomer.Found analternateitem.Cancelledan orderfor thecustomer.Askedcustomer ifthey are fullysatisfied.Receivedall 5's onthesurvey.

Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked back in within 2 minutes.
  2. Thanked the customer for their business.
  3. Found an alternate item.
  4. Used 2 smiley faces throughout interaction.
  5. Asked if there was additional help needed.
  6. Verified the name, billing and an item on order.
  7. Checked the delivery window for MA order.
  8. Customer uses an emoji.
  9. Customer thanks you.
  10. Called the store for a customer.
  11. Used 2 power words.
  12. Helped a team member in the MOC.
  13. Answered a question about item specs.
  14. Received all 5's on the survey.
  15. Offered more than 1 solution.
  16. Cancelled and re ordered for the customer.
  17. Offered the customer 2 or more options.
  18. Gave 5 star assistance to a resell customer.
  19. Addressed the customer by their name.
  20. Set time expectation with customer.
  21. Found an alternate item.
  22. Cancelled an order for the customer.
  23. Asked customer if they are fully satisfied.
  24. Received all 5's on the survey.