Used 2powerwords.Cancelledan orderfor thecustomer.Called thestore for acustomer.Receivedall 5's onthesurvey.Customeruses anemoji.Customerthanksyou.Gave 5 starassistanceto a resellcustomer.Askedcustomer ifthey are fullysatisfied.Addressedthecustomer bytheir name.Offered thecustomer 2or moreoptions.Cancelledand reordered forthecustomer.Checkedthe deliverywindow forMA order.Answereda questionabout itemspecs.Used 2smiley facesthroughoutinteraction.Verified thename, billingand an itemon order.Helped ateammember inthe MOC.Receivedall 5's onthesurvey.Checkedback inwithin 2minutes.Asked ifthere wasadditionalhelp needed.Thanked thecustomer fortheirbusiness.Found analternateitem.Offeredmore than1 solution.Found analternateitem.Set timeexpectationwithcustomer.Used 2powerwords.Cancelledan orderfor thecustomer.Called thestore for acustomer.Receivedall 5's onthesurvey.Customeruses anemoji.Customerthanksyou.Gave 5 starassistanceto a resellcustomer.Askedcustomer ifthey are fullysatisfied.Addressedthecustomer bytheir name.Offered thecustomer 2or moreoptions.Cancelledand reordered forthecustomer.Checkedthe deliverywindow forMA order.Answereda questionabout itemspecs.Used 2smiley facesthroughoutinteraction.Verified thename, billingand an itemon order.Helped ateammember inthe MOC.Receivedall 5's onthesurvey.Checkedback inwithin 2minutes.Asked ifthere wasadditionalhelp needed.Thanked thecustomer fortheirbusiness.Found analternateitem.Offeredmore than1 solution.Found analternateitem.Set timeexpectationwithcustomer.

Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used 2 power words.
  2. Cancelled an order for the customer.
  3. Called the store for a customer.
  4. Received all 5's on the survey.
  5. Customer uses an emoji.
  6. Customer thanks you.
  7. Gave 5 star assistance to a resell customer.
  8. Asked customer if they are fully satisfied.
  9. Addressed the customer by their name.
  10. Offered the customer 2 or more options.
  11. Cancelled and re ordered for the customer.
  12. Checked the delivery window for MA order.
  13. Answered a question about item specs.
  14. Used 2 smiley faces throughout interaction.
  15. Verified the name, billing and an item on order.
  16. Helped a team member in the MOC.
  17. Received all 5's on the survey.
  18. Checked back in within 2 minutes.
  19. Asked if there was additional help needed.
  20. Thanked the customer for their business.
  21. Found an alternate item.
  22. Offered more than 1 solution.
  23. Found an alternate item.
  24. Set time expectation with customer.