Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Asked if there was additional help needed.
2. Received all 5's on the survey.
3. Customer uses an emoji.
4. Offered the customer 2 or more options.
5. Answered a question about item specs.
6. Gave 5 star assistance to a resell customer.
7. Checked back in within 2 minutes.
8. Found an alternate item.
9. Customer thanks you.
10. Cancelled and re ordered for the customer.
11. Checked the delivery window for MA order.
12. Asked customer if they are fully satisfied.
13. Used 2 smiley faces throughout interaction.
14. Found an alternate item.
15. Offered more than 1 solution.
16. Helped a team member in the MOC.
17. Verified the name, billing and an item on order.
18. Addressed the customer by their name.
19. Cancelled an order for the customer.
20. Set time expectation with customer.
21. Used 2 power words.
22. Received all 5's on the survey.
23. Called the store for a customer.
24. Thanked the customer for their business.