Customeruses anemoji.Offeredmore than1 solution.Receivedall 5's onthesurvey.Asked ifthere wasadditionalhelp needed.Offered thecustomer 2or moreoptions.Cancelledand reordered forthecustomer.Checkedthe deliverywindow forMA order.Checkedback inwithin 2minutes.Customerthanksyou.Answereda questionabout itemspecs.Found analternateitem.Receivedall 5's onthesurvey.Gave 5 starassistanceto a resellcustomer.Helped ateammember inthe MOC.Used 2smiley facesthroughoutinteraction.Set timeexpectationwithcustomer.Addressedthecustomer bytheir name.Used 2powerwords.Cancelledan orderfor thecustomer.Askedcustomer ifthey are fullysatisfied.Found analternateitem.Thanked thecustomer fortheirbusiness.Called thestore for acustomer.Verified thename, billingand an itemon order.Customeruses anemoji.Offeredmore than1 solution.Receivedall 5's onthesurvey.Asked ifthere wasadditionalhelp needed.Offered thecustomer 2or moreoptions.Cancelledand reordered forthecustomer.Checkedthe deliverywindow forMA order.Checkedback inwithin 2minutes.Customerthanksyou.Answereda questionabout itemspecs.Found analternateitem.Receivedall 5's onthesurvey.Gave 5 starassistanceto a resellcustomer.Helped ateammember inthe MOC.Used 2smiley facesthroughoutinteraction.Set timeexpectationwithcustomer.Addressedthecustomer bytheir name.Used 2powerwords.Cancelledan orderfor thecustomer.Askedcustomer ifthey are fullysatisfied.Found analternateitem.Thanked thecustomer fortheirbusiness.Called thestore for acustomer.Verified thename, billingand an itemon order.

Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer uses an emoji.
  2. Offered more than 1 solution.
  3. Received all 5's on the survey.
  4. Asked if there was additional help needed.
  5. Offered the customer 2 or more options.
  6. Cancelled and re ordered for the customer.
  7. Checked the delivery window for MA order.
  8. Checked back in within 2 minutes.
  9. Customer thanks you.
  10. Answered a question about item specs.
  11. Found an alternate item.
  12. Received all 5's on the survey.
  13. Gave 5 star assistance to a resell customer.
  14. Helped a team member in the MOC.
  15. Used 2 smiley faces throughout interaction.
  16. Set time expectation with customer.
  17. Addressed the customer by their name.
  18. Used 2 power words.
  19. Cancelled an order for the customer.
  20. Asked customer if they are fully satisfied.
  21. Found an alternate item.
  22. Thanked the customer for their business.
  23. Called the store for a customer.
  24. Verified the name, billing and an item on order.