Found analternateitem.Found analternateitem.Checkedback inwithin 2minutes.Helped ateammember inthe MOC.Verified thename, billingand an itemon order.Offeredmore than1 solution.Offered thecustomer 2or moreoptions.Cancelledand reordered forthecustomer.Used 2smiley facesthroughoutinteraction.Answereda questionabout itemspecs.Called thestore for acustomer.Customeruses anemoji.Used 2powerwords.Gave 5 starassistanceto a resellcustomer.Asked ifthere wasadditionalhelp needed.Askedcustomer ifthey are fullysatisfied.Receivedall 5's onthesurvey.Addressedthecustomer bytheir name.Cancelledan orderfor thecustomer.Receivedall 5's onthesurvey.Thanked thecustomer fortheirbusiness.Checkedthe deliverywindow forMA order.Set timeexpectationwithcustomer.Customerthanksyou.Found analternateitem.Found analternateitem.Checkedback inwithin 2minutes.Helped ateammember inthe MOC.Verified thename, billingand an itemon order.Offeredmore than1 solution.Offered thecustomer 2or moreoptions.Cancelledand reordered forthecustomer.Used 2smiley facesthroughoutinteraction.Answereda questionabout itemspecs.Called thestore for acustomer.Customeruses anemoji.Used 2powerwords.Gave 5 starassistanceto a resellcustomer.Asked ifthere wasadditionalhelp needed.Askedcustomer ifthey are fullysatisfied.Receivedall 5's onthesurvey.Addressedthecustomer bytheir name.Cancelledan orderfor thecustomer.Receivedall 5's onthesurvey.Thanked thecustomer fortheirbusiness.Checkedthe deliverywindow forMA order.Set timeexpectationwithcustomer.Customerthanksyou.

Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found an alternate item.
  2. Found an alternate item.
  3. Checked back in within 2 minutes.
  4. Helped a team member in the MOC.
  5. Verified the name, billing and an item on order.
  6. Offered more than 1 solution.
  7. Offered the customer 2 or more options.
  8. Cancelled and re ordered for the customer.
  9. Used 2 smiley faces throughout interaction.
  10. Answered a question about item specs.
  11. Called the store for a customer.
  12. Customer uses an emoji.
  13. Used 2 power words.
  14. Gave 5 star assistance to a resell customer.
  15. Asked if there was additional help needed.
  16. Asked customer if they are fully satisfied.
  17. Received all 5's on the survey.
  18. Addressed the customer by their name.
  19. Cancelled an order for the customer.
  20. Received all 5's on the survey.
  21. Thanked the customer for their business.
  22. Checked the delivery window for MA order.
  23. Set time expectation with customer.
  24. Customer thanks you.