Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used 2 power words.
2. Asked if there was additional help needed.
3. Called the store for a customer.
4. Found an alternate item.
5. Cancelled an order for the customer.
6. Customer uses an emoji.
7. Helped a team member in the MOC.
8. Received all 5's on the survey.
9. Offered the customer 2 or more options.
10. Checked the delivery window for MA order.
11. Set time expectation with customer.
12. Addressed the customer by their name.
13. Found an alternate item.
14. Used 2 smiley faces throughout interaction.
15. Gave 5 star assistance to a resell customer.
16. Offered more than 1 solution.
17. Checked back in within 2 minutes.
18. Received all 5's on the survey.
19. Cancelled and re ordered for the customer.
20. Customer thanks you.
21. Thanked the customer for their business.
22. Asked customer if they are fully satisfied.
23. Answered a question about item specs.
24. Verified the name, billing and an item on order.