Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Checked back in within 2 minutes.
2. Offered the customer 2 or more options.
3. Asked customer if they are fully satisfied.
4. Checked the delivery window for MA order.
5. Found an alternate item.
6. Addressed the customer by their name.
7. Found an alternate item.
8. Verified the name, billing and an item on order.
9. Gave 5 star assistance to a resell customer.
10. Answered a question about item specs.
11. Called the store for a customer.
12. Cancelled an order for the customer.
13. Thanked the customer for their business.
14. Customer thanks you.
15. Helped a team member in the MOC.
16. Set time expectation with customer.
17. Cancelled and re ordered for the customer.
18. Used 2 smiley faces throughout interaction.
19. Received all 5's on the survey.
20. Received all 5's on the survey.
21. Customer uses an emoji.
22. Offered more than 1 solution.
23. Asked if there was additional help needed.
24. Used 2 power words.