Home Depot - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Offered the customer 2 or more options.
2. Cancelled and re ordered for the customer.
3. Found an alternate item.
4. Asked if there was additional help needed.
5. Customer thanks you.
6. Used 2 power words.
7. Thanked the customer for their business.
8. Used 2 smiley faces throughout interaction.
9. Asked customer if they are fully satisfied.
10. Offered more than 1 solution.
11. Called the store for a customer.
12. Checked back in within 2 minutes.
13. Addressed the customer by their name.
14. Received all 5's on the survey.
15. Gave 5 star assistance to a resell customer.
16. Verified the name, billing and an item on order.
17. Set time expectation with customer.
18. Received all 5's on the survey.
19. Checked the delivery window for MA order.
20. Answered a question about item specs.
21. Helped a team member in the MOC.
22. Found an alternate item.
23. Cancelled an order for the customer.
24. Customer uses an emoji.