Pt needsappt beforemeds canbe refilledPt comesan hourearly forapptPt hasbalanceover $120Pt asks tospeak withMD for "justa minute"Pt is atwrongofficebuildingPt papers/script is inwrongdrawerPt asks forlab/immun.recordsPt askedto havecopaybilledPt is upsetaboutbalancePt doesn'tknow theirinsurancePt needappt withGG in 2weeksPtmistakesus forPUCPt getsinsurancecard stuckin KioskFamily of2+ comesin forapptsPt walksin for NVor LABw/o apptPt gives ahandwrittennote forProviderPt walksin withmed refillrequestPt says"it'll onlytake 5minutes"Pt says "DidI just talk toyou on thephone?"Pt walks inasking tospeak witha nursePt states"Why didn'tanyone tellme about it"Pt needsformsfilled outthat dayPt mustspeakwithManagerPt walksaway beforeyou're donePt needsappt beforemeds canbe refilledPt comesan hourearly forapptPt hasbalanceover $120Pt asks tospeak withMD for "justa minute"Pt is atwrongofficebuildingPt papers/script is inwrongdrawerPt asks forlab/immun.recordsPt askedto havecopaybilledPt is upsetaboutbalancePt doesn'tknow theirinsurancePt needappt withGG in 2weeksPtmistakesus forPUCPt getsinsurancecard stuckin KioskFamily of2+ comesin forapptsPt walksin for NVor LABw/o apptPt gives ahandwrittennote forProviderPt walksin withmed refillrequestPt says"it'll onlytake 5minutes"Pt says "DidI just talk toyou on thephone?"Pt walks inasking tospeak witha nursePt states"Why didn'tanyone tellme about it"Pt needsformsfilled outthat dayPt mustspeakwithManagerPt walksaway beforeyou're done

N/S Front Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt needs appt before meds can be refilled
  2. Pt comes an hour early for appt
  3. Pt has balance over $120
  4. Pt asks to speak with MD for "just a minute"
  5. Pt is at wrong office building
  6. Pt papers/ script is in wrong drawer
  7. Pt asks for lab/immun. records
  8. Pt asked to have copay billed
  9. Pt is upset about balance
  10. Pt doesn't know their insurance
  11. Pt need appt with GG in 2 weeks
  12. Pt mistakes us for PUC
  13. Pt gets insurance card stuck in Kiosk
  14. Family of 2+ comes in for appts
  15. Pt walks in for NV or LAB w/o appt
  16. Pt gives a handwritten note for Provider
  17. Pt walks in with med refill request
  18. Pt says "it'll only take 5 minutes"
  19. Pt says "Did I just talk to you on the phone?"
  20. Pt walks in asking to speak with a nurse
  21. Pt states "Why didn't anyone tell me about it"
  22. Pt needs forms filled out that day
  23. Pt must speak with Manager
  24. Pt walks away before you're done