Pt says "DidI just talk toyou on thephone?"Pt doesn'tknow theirinsurancePt is atwrongofficebuildingPt walksaway beforeyou're donePt papers/script is inwrongdrawerPt walksin for NVor LABw/o apptPt asks forlab/immun.recordsPt comesan hourearly forapptPt walksin withmed refillrequestPt walks inasking tospeak witha nursePt is upsetaboutbalancePt hasbalanceover $120Pt getsinsurancecard stuckin KioskPt asks tospeak withMD for "justa minute"Pt states"Why didn'tanyone tellme about it"Family of2+ comesin forapptsPt gives ahandwrittennote forProviderPtmistakesus forPUCPt askedto havecopaybilledPt needsformsfilled outthat dayPt mustspeakwithManagerPt needsappt beforemeds canbe refilledPt says"it'll onlytake 5minutes"Pt needappt withGG in 2weeksPt says "DidI just talk toyou on thephone?"Pt doesn'tknow theirinsurancePt is atwrongofficebuildingPt walksaway beforeyou're donePt papers/script is inwrongdrawerPt walksin for NVor LABw/o apptPt asks forlab/immun.recordsPt comesan hourearly forapptPt walksin withmed refillrequestPt walks inasking tospeak witha nursePt is upsetaboutbalancePt hasbalanceover $120Pt getsinsurancecard stuckin KioskPt asks tospeak withMD for "justa minute"Pt states"Why didn'tanyone tellme about it"Family of2+ comesin forapptsPt gives ahandwrittennote forProviderPtmistakesus forPUCPt askedto havecopaybilledPt needsformsfilled outthat dayPt mustspeakwithManagerPt needsappt beforemeds canbe refilledPt says"it'll onlytake 5minutes"Pt needappt withGG in 2weeks

N/S Front Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt says "Did I just talk to you on the phone?"
  2. Pt doesn't know their insurance
  3. Pt is at wrong office building
  4. Pt walks away before you're done
  5. Pt papers/ script is in wrong drawer
  6. Pt walks in for NV or LAB w/o appt
  7. Pt asks for lab/immun. records
  8. Pt comes an hour early for appt
  9. Pt walks in with med refill request
  10. Pt walks in asking to speak with a nurse
  11. Pt is upset about balance
  12. Pt has balance over $120
  13. Pt gets insurance card stuck in Kiosk
  14. Pt asks to speak with MD for "just a minute"
  15. Pt states "Why didn't anyone tell me about it"
  16. Family of 2+ comes in for appts
  17. Pt gives a handwritten note for Provider
  18. Pt mistakes us for PUC
  19. Pt asked to have copay billed
  20. Pt needs forms filled out that day
  21. Pt must speak with Manager
  22. Pt needs appt before meds can be refilled
  23. Pt says "it'll only take 5 minutes"
  24. Pt need appt with GG in 2 weeks