Pt doesn'tknow theirinsurancePt papers/script is inwrongdrawerFamily of2+ comesin forapptsPt comesan hourearly forapptPt needsappt beforemeds canbe refilledPt walksin withmed refillrequestPt walksaway beforeyou're donePt is atwrongofficebuildingPt states"Why didn'tanyone tellme about it"Pt gives ahandwrittennote forProviderPt hasbalanceover $120Pt says"it'll onlytake 5minutes"Pt says "DidI just talk toyou on thephone?"Pt getsinsurancecard stuckin KioskPtmistakesus forPUCPt needappt withGG in 2weeksPt needsformsfilled outthat dayPt asks tospeak withMD for "justa minute"Pt asks forlab/immun.recordsPt mustspeakwithManagerPt askedto havecopaybilledPt walks inasking tospeak witha nursePt is upsetaboutbalancePt walksin for NVor LABw/o apptPt doesn'tknow theirinsurancePt papers/script is inwrongdrawerFamily of2+ comesin forapptsPt comesan hourearly forapptPt needsappt beforemeds canbe refilledPt walksin withmed refillrequestPt walksaway beforeyou're donePt is atwrongofficebuildingPt states"Why didn'tanyone tellme about it"Pt gives ahandwrittennote forProviderPt hasbalanceover $120Pt says"it'll onlytake 5minutes"Pt says "DidI just talk toyou on thephone?"Pt getsinsurancecard stuckin KioskPtmistakesus forPUCPt needappt withGG in 2weeksPt needsformsfilled outthat dayPt asks tospeak withMD for "justa minute"Pt asks forlab/immun.recordsPt mustspeakwithManagerPt askedto havecopaybilledPt walks inasking tospeak witha nursePt is upsetaboutbalancePt walksin for NVor LABw/o appt

N/S Front Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt doesn't know their insurance
  2. Pt papers/ script is in wrong drawer
  3. Family of 2+ comes in for appts
  4. Pt comes an hour early for appt
  5. Pt needs appt before meds can be refilled
  6. Pt walks in with med refill request
  7. Pt walks away before you're done
  8. Pt is at wrong office building
  9. Pt states "Why didn't anyone tell me about it"
  10. Pt gives a handwritten note for Provider
  11. Pt has balance over $120
  12. Pt says "it'll only take 5 minutes"
  13. Pt says "Did I just talk to you on the phone?"
  14. Pt gets insurance card stuck in Kiosk
  15. Pt mistakes us for PUC
  16. Pt need appt with GG in 2 weeks
  17. Pt needs forms filled out that day
  18. Pt asks to speak with MD for "just a minute"
  19. Pt asks for lab/immun. records
  20. Pt must speak with Manager
  21. Pt asked to have copay billed
  22. Pt walks in asking to speak with a nurse
  23. Pt is upset about balance
  24. Pt walks in for NV or LAB w/o appt