Pt asks forlab/immun.recordsPt askedto havecopaybilledPt comesan hourearly forapptPt says "DidI just talk toyou on thephone?"Family of2+ comesin forapptsPt doesn'tknow theirinsurancePt walks inasking tospeak witha nursePt walksin withmed refillrequestPt papers/script is inwrongdrawerPt hasbalanceover $120Pt getsinsurancecard stuckin KioskPt needappt withGG in 2weeksPt needsformsfilled outthat dayPt is atwrongofficebuildingPt is upsetaboutbalancePt states"Why didn'tanyone tellme about it"Pt walksin for NVor LABw/o apptPtmistakesus forPUCPt asks tospeak withMD for "justa minute"Pt mustspeakwithManagerPt gives ahandwrittennote forProviderPt needsappt beforemeds canbe refilledPt walksaway beforeyou're donePt says"it'll onlytake 5minutes"Pt asks forlab/immun.recordsPt askedto havecopaybilledPt comesan hourearly forapptPt says "DidI just talk toyou on thephone?"Family of2+ comesin forapptsPt doesn'tknow theirinsurancePt walks inasking tospeak witha nursePt walksin withmed refillrequestPt papers/script is inwrongdrawerPt hasbalanceover $120Pt getsinsurancecard stuckin KioskPt needappt withGG in 2weeksPt needsformsfilled outthat dayPt is atwrongofficebuildingPt is upsetaboutbalancePt states"Why didn'tanyone tellme about it"Pt walksin for NVor LABw/o apptPtmistakesus forPUCPt asks tospeak withMD for "justa minute"Pt mustspeakwithManagerPt gives ahandwrittennote forProviderPt needsappt beforemeds canbe refilledPt walksaway beforeyou're donePt says"it'll onlytake 5minutes"

N/S Front Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pt asks for lab/immun. records
  2. Pt asked to have copay billed
  3. Pt comes an hour early for appt
  4. Pt says "Did I just talk to you on the phone?"
  5. Family of 2+ comes in for appts
  6. Pt doesn't know their insurance
  7. Pt walks in asking to speak with a nurse
  8. Pt walks in with med refill request
  9. Pt papers/ script is in wrong drawer
  10. Pt has balance over $120
  11. Pt gets insurance card stuck in Kiosk
  12. Pt need appt with GG in 2 weeks
  13. Pt needs forms filled out that day
  14. Pt is at wrong office building
  15. Pt is upset about balance
  16. Pt states "Why didn't anyone tell me about it"
  17. Pt walks in for NV or LAB w/o appt
  18. Pt mistakes us for PUC
  19. Pt asks to speak with MD for "just a minute"
  20. Pt must speak with Manager
  21. Pt gives a handwritten note for Provider
  22. Pt needs appt before meds can be refilled
  23. Pt walks away before you're done
  24. Pt says "it'll only take 5 minutes"