Pt needappt withGG in 2weeksPt walksin for NVor LABw/o apptPt getsinsurancecard stuckin KioskPt says"it'll onlytake 5minutes"Pt mustspeakwithManagerPt comesan hourearly forapptPt needsappt beforemeds canbe refilledPt asks forlab/immun.recordsPt walksaway beforeyou're donePt is upsetaboutbalancePt papers/script is inwrongdrawerPt asks tospeak withMD for "justa minute"Pt needsformsfilled outthat dayPt says "DidI just talk toyou on thephone?"Pt is atwrongofficebuildingPt walks inasking tospeak witha nursePtmistakesus forPUCPt askedto havecopaybilledPt hasbalanceover $120Pt walksin withmed refillrequestPt gives ahandwrittennote forProviderPt states"Why didn'tanyone tellme about it"Pt doesn'tknow theirinsuranceFamily of2+ comesin forapptsPt needappt withGG in 2weeksPt walksin for NVor LABw/o apptPt getsinsurancecard stuckin KioskPt says"it'll onlytake 5minutes"Pt mustspeakwithManagerPt comesan hourearly forapptPt needsappt beforemeds canbe refilledPt asks forlab/immun.recordsPt walksaway beforeyou're donePt is upsetaboutbalancePt papers/script is inwrongdrawerPt asks tospeak withMD for "justa minute"Pt needsformsfilled outthat dayPt says "DidI just talk toyou on thephone?"Pt is atwrongofficebuildingPt walks inasking tospeak witha nursePtmistakesus forPUCPt askedto havecopaybilledPt hasbalanceover $120Pt walksin withmed refillrequestPt gives ahandwrittennote forProviderPt states"Why didn'tanyone tellme about it"Pt doesn'tknow theirinsuranceFamily of2+ comesin forappts

N/S Front Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt need appt with GG in 2 weeks
  2. Pt walks in for NV or LAB w/o appt
  3. Pt gets insurance card stuck in Kiosk
  4. Pt says "it'll only take 5 minutes"
  5. Pt must speak with Manager
  6. Pt comes an hour early for appt
  7. Pt needs appt before meds can be refilled
  8. Pt asks for lab/immun. records
  9. Pt walks away before you're done
  10. Pt is upset about balance
  11. Pt papers/ script is in wrong drawer
  12. Pt asks to speak with MD for "just a minute"
  13. Pt needs forms filled out that day
  14. Pt says "Did I just talk to you on the phone?"
  15. Pt is at wrong office building
  16. Pt walks in asking to speak with a nurse
  17. Pt mistakes us for PUC
  18. Pt asked to have copay billed
  19. Pt has balance over $120
  20. Pt walks in with med refill request
  21. Pt gives a handwritten note for Provider
  22. Pt states "Why didn't anyone tell me about it"
  23. Pt doesn't know their insurance
  24. Family of 2+ comes in for appts