Pt states"Why didn'tanyone tellme about it"Pt asks forlab/immun.recordsPt hasbalanceover $120Pt doesn'tknow theirinsurancePtmistakesus forPUCPt needsappt beforemeds canbe refilledPt says"it'll onlytake 5minutes"Pt walks inasking tospeak witha nursePt says "DidI just talk toyou on thephone?"Pt is atwrongofficebuildingPt is upsetaboutbalancePt getsinsurancecard stuckin KioskPt needsformsfilled outthat dayPt gives ahandwrittennote forProviderPt askedto havecopaybilledPt walksin for NVor LABw/o apptFamily of2+ comesin forapptsPt papers/script is inwrongdrawerPt mustspeakwithManagerPt needappt withGG in 2weeksPt walksaway beforeyou're donePt walksin withmed refillrequestPt comesan hourearly forapptPt asks tospeak withMD for "justa minute"Pt states"Why didn'tanyone tellme about it"Pt asks forlab/immun.recordsPt hasbalanceover $120Pt doesn'tknow theirinsurancePtmistakesus forPUCPt needsappt beforemeds canbe refilledPt says"it'll onlytake 5minutes"Pt walks inasking tospeak witha nursePt says "DidI just talk toyou on thephone?"Pt is atwrongofficebuildingPt is upsetaboutbalancePt getsinsurancecard stuckin KioskPt needsformsfilled outthat dayPt gives ahandwrittennote forProviderPt askedto havecopaybilledPt walksin for NVor LABw/o apptFamily of2+ comesin forapptsPt papers/script is inwrongdrawerPt mustspeakwithManagerPt needappt withGG in 2weeksPt walksaway beforeyou're donePt walksin withmed refillrequestPt comesan hourearly forapptPt asks tospeak withMD for "justa minute"

N/S Front Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt states "Why didn't anyone tell me about it"
  2. Pt asks for lab/immun. records
  3. Pt has balance over $120
  4. Pt doesn't know their insurance
  5. Pt mistakes us for PUC
  6. Pt needs appt before meds can be refilled
  7. Pt says "it'll only take 5 minutes"
  8. Pt walks in asking to speak with a nurse
  9. Pt says "Did I just talk to you on the phone?"
  10. Pt is at wrong office building
  11. Pt is upset about balance
  12. Pt gets insurance card stuck in Kiosk
  13. Pt needs forms filled out that day
  14. Pt gives a handwritten note for Provider
  15. Pt asked to have copay billed
  16. Pt walks in for NV or LAB w/o appt
  17. Family of 2+ comes in for appts
  18. Pt papers/ script is in wrong drawer
  19. Pt must speak with Manager
  20. Pt need appt with GG in 2 weeks
  21. Pt walks away before you're done
  22. Pt walks in with med refill request
  23. Pt comes an hour early for appt
  24. Pt asks to speak with MD for "just a minute"