N/S Front Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt is upset about balance
2. Pt comes an hour early for appt
3. Pt needs forms filled out that day
4. Pt asks for lab/immun. records
5. Pt has balance over $120
6. Pt gets insurance card stuck in Kiosk
7. Pt walks in with med refill request
8. Pt is at wrong office building
9. Pt says "Did I just talk to you on the phone?"
10. Pt doesn't know their insurance
11. Pt need appt with GG in 2 weeks
12. Pt asks to speak with MD for "just a minute"
13. Pt walks in asking to speak with a nurse
14. Pt states "Why didn't anyone tell me about it"
15. Pt papers/ script is in wrong drawer
16. Pt says "it'll only take 5 minutes"
17. Family of 2+ comes in for appts
18. Pt gives a handwritten note for Provider
19. Pt walks in for NV or LAB w/o appt
20. Pt asked to have copay billed
21. Pt needs appt before meds can be refilled
22. Pt walks away before you're done
23. Pt mistakes us for PUC
24. Pt must speak with Manager