Pt hasbalanceover $120Pt walksin withmed refillrequestPt asks forlab/immun.recordsPt mustspeakwithManagerPt needsappt beforemeds canbe refilledPt papers/script is inwrongdrawerPt is upsetaboutbalancePt says "DidI just talk toyou on thephone?"Pt getsinsurancecard stuckin KioskPtmistakesus forPUCPt says"it'll onlytake 5minutes"Pt asks tospeak withMD for "justa minute"Pt states"Why didn'tanyone tellme about it"Pt walksaway beforeyou're donePt is atwrongofficebuildingPt needappt withGG in 2weeksPt walks inasking tospeak witha nursePt walksin for NVor LABw/o apptPt askedto havecopaybilledPt gives ahandwrittennote forProviderPt comesan hourearly forapptFamily of2+ comesin forapptsPt doesn'tknow theirinsurancePt needsformsfilled outthat dayPt hasbalanceover $120Pt walksin withmed refillrequestPt asks forlab/immun.recordsPt mustspeakwithManagerPt needsappt beforemeds canbe refilledPt papers/script is inwrongdrawerPt is upsetaboutbalancePt says "DidI just talk toyou on thephone?"Pt getsinsurancecard stuckin KioskPtmistakesus forPUCPt says"it'll onlytake 5minutes"Pt asks tospeak withMD for "justa minute"Pt states"Why didn'tanyone tellme about it"Pt walksaway beforeyou're donePt is atwrongofficebuildingPt needappt withGG in 2weeksPt walks inasking tospeak witha nursePt walksin for NVor LABw/o apptPt askedto havecopaybilledPt gives ahandwrittennote forProviderPt comesan hourearly forapptFamily of2+ comesin forapptsPt doesn'tknow theirinsurancePt needsformsfilled outthat day

N/S Front Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt has balance over $120
  2. Pt walks in with med refill request
  3. Pt asks for lab/immun. records
  4. Pt must speak with Manager
  5. Pt needs appt before meds can be refilled
  6. Pt papers/ script is in wrong drawer
  7. Pt is upset about balance
  8. Pt says "Did I just talk to you on the phone?"
  9. Pt gets insurance card stuck in Kiosk
  10. Pt mistakes us for PUC
  11. Pt says "it'll only take 5 minutes"
  12. Pt asks to speak with MD for "just a minute"
  13. Pt states "Why didn't anyone tell me about it"
  14. Pt walks away before you're done
  15. Pt is at wrong office building
  16. Pt need appt with GG in 2 weeks
  17. Pt walks in asking to speak with a nurse
  18. Pt walks in for NV or LAB w/o appt
  19. Pt asked to have copay billed
  20. Pt gives a handwritten note for Provider
  21. Pt comes an hour early for appt
  22. Family of 2+ comes in for appts
  23. Pt doesn't know their insurance
  24. Pt needs forms filled out that day