Pt asks forlab/immun.recordsPt askedto havecopaybilledPtmistakesus forPUCPt walks inasking tospeak witha nursePt comesan hourearly forapptPt walksaway beforeyou're donePt getsinsurancecard stuckin KioskPt walksin for NVor LABw/o apptPt says "DidI just talk toyou on thephone?"Pt mustspeakwithManagerPt gives ahandwrittennote forProviderPt doesn'tknow theirinsurancePt needsformsfilled outthat dayPt says"it'll onlytake 5minutes"Pt walksin withmed refillrequestPt needappt withGG in 2weeksPt states"Why didn'tanyone tellme about it"Pt is upsetaboutbalancePt asks tospeak withMD for "justa minute"Pt papers/script is inwrongdrawerPt hasbalanceover $120Pt is atwrongofficebuildingPt needsappt beforemeds canbe refilledFamily of2+ comesin forapptsPt asks forlab/immun.recordsPt askedto havecopaybilledPtmistakesus forPUCPt walks inasking tospeak witha nursePt comesan hourearly forapptPt walksaway beforeyou're donePt getsinsurancecard stuckin KioskPt walksin for NVor LABw/o apptPt says "DidI just talk toyou on thephone?"Pt mustspeakwithManagerPt gives ahandwrittennote forProviderPt doesn'tknow theirinsurancePt needsformsfilled outthat dayPt says"it'll onlytake 5minutes"Pt walksin withmed refillrequestPt needappt withGG in 2weeksPt states"Why didn'tanyone tellme about it"Pt is upsetaboutbalancePt asks tospeak withMD for "justa minute"Pt papers/script is inwrongdrawerPt hasbalanceover $120Pt is atwrongofficebuildingPt needsappt beforemeds canbe refilledFamily of2+ comesin forappts

N/S Front Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt asks for lab/immun. records
  2. Pt asked to have copay billed
  3. Pt mistakes us for PUC
  4. Pt walks in asking to speak with a nurse
  5. Pt comes an hour early for appt
  6. Pt walks away before you're done
  7. Pt gets insurance card stuck in Kiosk
  8. Pt walks in for NV or LAB w/o appt
  9. Pt says "Did I just talk to you on the phone?"
  10. Pt must speak with Manager
  11. Pt gives a handwritten note for Provider
  12. Pt doesn't know their insurance
  13. Pt needs forms filled out that day
  14. Pt says "it'll only take 5 minutes"
  15. Pt walks in with med refill request
  16. Pt need appt with GG in 2 weeks
  17. Pt states "Why didn't anyone tell me about it"
  18. Pt is upset about balance
  19. Pt asks to speak with MD for "just a minute"
  20. Pt papers/ script is in wrong drawer
  21. Pt has balance over $120
  22. Pt is at wrong office building
  23. Pt needs appt before meds can be refilled
  24. Family of 2+ comes in for appts