Less than 3debit cardmaintenancessent backTake aloanpaymentPerfectattendance,nounscheduledPTOLog 2feedbacksCall backon atransferGet aloanreferralNotransferstobranchesClosedcredit cardreferralCustomerhas aninsuranceauto draftTalk toMr.BankerABOVE ANDBEYONDDo VIPservice for 30minSendcustomer abirthday orget well card.Talk tocustomer onthecustomer'sbirthdayDonateto foodpantryCall backon limitincreaseCall LoanOps forpayoffStay on callwith Beverlyfor less than10 minutesGive Kudos toa coworker byemail(don'thave to be inCall Center)Signcustomer upfor onlinebanking100 onweeklyQATalk toJoeGreenwellBring yourcoworkersa treatTake over100 callsin a dayGet annewaccountreferralAHTover2:30Less than 3debit cardmaintenancessent backTake aloanpaymentPerfectattendance,nounscheduledPTOLog 2feedbacksCall backon atransferGet aloanreferralNotransferstobranchesClosedcredit cardreferralCustomerhas aninsuranceauto draftTalk toMr.BankerABOVE ANDBEYONDDo VIPservice for 30minSendcustomer abirthday orget well card.Talk tocustomer onthecustomer'sbirthdayDonateto foodpantryCall backon limitincreaseCall LoanOps forpayoffStay on callwith Beverlyfor less than10 minutesGive Kudos toa coworker byemail(don'thave to be inCall Center)Signcustomer upfor onlinebanking100 onweeklyQATalk toJoeGreenwellBring yourcoworkersa treatTake over100 callsin a dayGet annewaccountreferralAHTover2:30

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Less than 3 debit card maintenances sent back
  2. Take a loan payment
  3. Perfect attendance, no unscheduled PTO
  4. Log 2 feedbacks
  5. Call back on a transfer
  6. Get a loan referral
  7. No transfers to branches
  8. Closed credit card referral
  9. Customer has an insurance auto draft
  10. Talk to Mr. Banker
  11. ABOVE AND BEYOND Do VIP service for 30 min
  12. Send customer a birthday or get well card.
  13. Talk to customer on the customer's birthday
  14. Donate to food pantry
  15. Call back on limit increase
  16. Call Loan Ops for payoff
  17. Stay on call with Beverly for less than 10 minutes
  18. Give Kudos to a coworker by email(don't have to be in Call Center)
  19. Sign customer up for online banking
  20. 100 on weekly QA
  21. Talk to Joe Greenwell
  22. Bring your coworkers a treat
  23. Take over 100 calls in a day
  24. Get an new account referral
  25. AHT over 2:30