Signcustomer upfor onlinebankingCall backon atransferCall LoanOps forpayoffTalk toJoeGreenwellABOVE ANDBEYONDDo VIPservice for 30minClosedcredit cardreferralNotransferstobranchesTalk toMr.BankerLess than 3debit cardmaintenancessent backCall backon limitincreaseGive Kudos toa coworker byemail(don'thave to be inCall Center)AHTover2:30Log 2feedbacksTake over100 callsin a dayBring yourcoworkersa treatTake aloanpaymentDonateto foodpantryGet annewaccountreferralTalk tocustomer onthecustomer'sbirthdayCustomerhas aninsuranceauto draftSendcustomer abirthday orget well card.100 onweeklyQAStay on callwith Beverlyfor less than10 minutesGet aloanreferralPerfectattendance,nounscheduledPTOSigncustomer upfor onlinebankingCall backon atransferCall LoanOps forpayoffTalk toJoeGreenwellABOVE ANDBEYONDDo VIPservice for 30minClosedcredit cardreferralNotransferstobranchesTalk toMr.BankerLess than 3debit cardmaintenancessent backCall backon limitincreaseGive Kudos toa coworker byemail(don'thave to be inCall Center)AHTover2:30Log 2feedbacksTake over100 callsin a dayBring yourcoworkersa treatTake aloanpaymentDonateto foodpantryGet annewaccountreferralTalk tocustomer onthecustomer'sbirthdayCustomerhas aninsuranceauto draftSendcustomer abirthday orget well card.100 onweeklyQAStay on callwith Beverlyfor less than10 minutesGet aloanreferralPerfectattendance,nounscheduledPTO

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sign customer up for online banking
  2. Call back on a transfer
  3. Call Loan Ops for payoff
  4. Talk to Joe Greenwell
  5. ABOVE AND BEYOND Do VIP service for 30 min
  6. Closed credit card referral
  7. No transfers to branches
  8. Talk to Mr. Banker
  9. Less than 3 debit card maintenances sent back
  10. Call back on limit increase
  11. Give Kudos to a coworker by email(don't have to be in Call Center)
  12. AHT over 2:30
  13. Log 2 feedbacks
  14. Take over 100 calls in a day
  15. Bring your coworkers a treat
  16. Take a loan payment
  17. Donate to food pantry
  18. Get an new account referral
  19. Talk to customer on the customer's birthday
  20. Customer has an insurance auto draft
  21. Send customer a birthday or get well card.
  22. 100 on weekly QA
  23. Stay on call with Beverly for less than 10 minutes
  24. Get a loan referral
  25. Perfect attendance, no unscheduled PTO