Talk tocustomer onthecustomer'sbirthdayLog 2feedbacksCall backon atransferTalk toJoeGreenwellLess than 3debit cardmaintenancessent backBring yourcoworkersa treatTalk toMr.BankerCustomerhas aninsuranceauto draftNotransferstobranches100 onweeklyQAGet aloanreferralClosedcredit cardreferralTake over100 callsin a dayGive Kudos toa coworker byemail(don'thave to be inCall Center)Signcustomer upfor onlinebankingSendcustomer abirthday orget well card.Donateto foodpantryAHTover2:30Stay on callwith Beverlyfor less than10 minutesTake aloanpaymentPerfectattendance,nounscheduledPTOCall LoanOps forpayoffABOVE ANDBEYONDDo VIPservice for 30minCall backon limitincreaseGet annewaccountreferralTalk tocustomer onthecustomer'sbirthdayLog 2feedbacksCall backon atransferTalk toJoeGreenwellLess than 3debit cardmaintenancessent backBring yourcoworkersa treatTalk toMr.BankerCustomerhas aninsuranceauto draftNotransferstobranches100 onweeklyQAGet aloanreferralClosedcredit cardreferralTake over100 callsin a dayGive Kudos toa coworker byemail(don'thave to be inCall Center)Signcustomer upfor onlinebankingSendcustomer abirthday orget well card.Donateto foodpantryAHTover2:30Stay on callwith Beverlyfor less than10 minutesTake aloanpaymentPerfectattendance,nounscheduledPTOCall LoanOps forpayoffABOVE ANDBEYONDDo VIPservice for 30minCall backon limitincreaseGet annewaccountreferral

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to customer on the customer's birthday
  2. Log 2 feedbacks
  3. Call back on a transfer
  4. Talk to Joe Greenwell
  5. Less than 3 debit card maintenances sent back
  6. Bring your coworkers a treat
  7. Talk to Mr. Banker
  8. Customer has an insurance auto draft
  9. No transfers to branches
  10. 100 on weekly QA
  11. Get a loan referral
  12. Closed credit card referral
  13. Take over 100 calls in a day
  14. Give Kudos to a coworker by email(don't have to be in Call Center)
  15. Sign customer up for online banking
  16. Send customer a birthday or get well card.
  17. Donate to food pantry
  18. AHT over 2:30
  19. Stay on call with Beverly for less than 10 minutes
  20. Take a loan payment
  21. Perfect attendance, no unscheduled PTO
  22. Call Loan Ops for payoff
  23. ABOVE AND BEYOND Do VIP service for 30 min
  24. Call back on limit increase
  25. Get an new account referral