Take aloanpaymentBring yourcoworkersa treatStay on callwith Beverlyfor less than10 minutesLog 2feedbacksCall backon atransferClosedcredit cardreferralNotransferstobranchesTalk toJoeGreenwellPerfectattendance,nounscheduledPTOABOVE ANDBEYONDDo VIPservice for 30minTalk toMr.BankerGive Kudos toa coworker byemail(don'thave to be inCall Center)Talk tocustomer onthecustomer'sbirthdayDonateto foodpantry100 onweeklyQAGet annewaccountreferralTake over100 callsin a dayLess than 3debit cardmaintenancessent backCall LoanOps forpayoffCustomerhas aninsuranceauto draftSendcustomer abirthday orget well card.Call backon limitincreaseGet aloanreferralAHTover2:30Signcustomer upfor onlinebankingTake aloanpaymentBring yourcoworkersa treatStay on callwith Beverlyfor less than10 minutesLog 2feedbacksCall backon atransferClosedcredit cardreferralNotransferstobranchesTalk toJoeGreenwellPerfectattendance,nounscheduledPTOABOVE ANDBEYONDDo VIPservice for 30minTalk toMr.BankerGive Kudos toa coworker byemail(don'thave to be inCall Center)Talk tocustomer onthecustomer'sbirthdayDonateto foodpantry100 onweeklyQAGet annewaccountreferralTake over100 callsin a dayLess than 3debit cardmaintenancessent backCall LoanOps forpayoffCustomerhas aninsuranceauto draftSendcustomer abirthday orget well card.Call backon limitincreaseGet aloanreferralAHTover2:30Signcustomer upfor onlinebanking

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a loan payment
  2. Bring your coworkers a treat
  3. Stay on call with Beverly for less than 10 minutes
  4. Log 2 feedbacks
  5. Call back on a transfer
  6. Closed credit card referral
  7. No transfers to branches
  8. Talk to Joe Greenwell
  9. Perfect attendance, no unscheduled PTO
  10. ABOVE AND BEYOND Do VIP service for 30 min
  11. Talk to Mr. Banker
  12. Give Kudos to a coworker by email(don't have to be in Call Center)
  13. Talk to customer on the customer's birthday
  14. Donate to food pantry
  15. 100 on weekly QA
  16. Get an new account referral
  17. Take over 100 calls in a day
  18. Less than 3 debit card maintenances sent back
  19. Call Loan Ops for payoff
  20. Customer has an insurance auto draft
  21. Send customer a birthday or get well card.
  22. Call back on limit increase
  23. Get a loan referral
  24. AHT over 2:30
  25. Sign customer up for online banking