Call backon limitincreaseDonateto foodpantryTake aloanpaymentBring yourcoworkersa treatStay on callwith Beverlyfor less than10 minutesTalk tocustomer onthecustomer'sbirthdaySigncustomer upfor onlinebankingABOVE ANDBEYONDDo VIPservice for 30minTalk toMr.BankerTalk toJoeGreenwellGive Kudos toa coworker byemail(don'thave to be inCall Center)Perfectattendance,nounscheduledPTOGet aloanreferralClosedcredit cardreferralSendcustomer abirthday orget well card.Log 2feedbacksLess than 3debit cardmaintenancessent backTake over100 callsin a dayAHTover2:30100 onweeklyQACall LoanOps forpayoffCustomerhas aninsuranceauto draftCall backon atransferNotransferstobranchesGet annewaccountreferralCall backon limitincreaseDonateto foodpantryTake aloanpaymentBring yourcoworkersa treatStay on callwith Beverlyfor less than10 minutesTalk tocustomer onthecustomer'sbirthdaySigncustomer upfor onlinebankingABOVE ANDBEYONDDo VIPservice for 30minTalk toMr.BankerTalk toJoeGreenwellGive Kudos toa coworker byemail(don'thave to be inCall Center)Perfectattendance,nounscheduledPTOGet aloanreferralClosedcredit cardreferralSendcustomer abirthday orget well card.Log 2feedbacksLess than 3debit cardmaintenancessent backTake over100 callsin a dayAHTover2:30100 onweeklyQACall LoanOps forpayoffCustomerhas aninsuranceauto draftCall backon atransferNotransferstobranchesGet annewaccountreferral

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call back on limit increase
  2. Donate to food pantry
  3. Take a loan payment
  4. Bring your coworkers a treat
  5. Stay on call with Beverly for less than 10 minutes
  6. Talk to customer on the customer's birthday
  7. Sign customer up for online banking
  8. ABOVE AND BEYOND Do VIP service for 30 min
  9. Talk to Mr. Banker
  10. Talk to Joe Greenwell
  11. Give Kudos to a coworker by email(don't have to be in Call Center)
  12. Perfect attendance, no unscheduled PTO
  13. Get a loan referral
  14. Closed credit card referral
  15. Send customer a birthday or get well card.
  16. Log 2 feedbacks
  17. Less than 3 debit card maintenances sent back
  18. Take over 100 calls in a day
  19. AHT over 2:30
  20. 100 on weekly QA
  21. Call Loan Ops for payoff
  22. Customer has an insurance auto draft
  23. Call back on a transfer
  24. No transfers to branches
  25. Get an new account referral