Signcustomer upfor onlinebankingCall LoanOps forpayoffSendcustomer abirthday orget well card.Donateto foodpantryAHTover2:30Stay on callwith Beverlyfor less than10 minutesLess than 3debit cardmaintenancessent backClosedcredit cardreferralTalk toJoeGreenwellPerfectattendance,nounscheduledPTOTalk tocustomer onthecustomer'sbirthdayTake aloanpaymentGive Kudos toa coworker byemail(don'thave to be inCall Center)ABOVE ANDBEYONDDo VIPservice for 30minBring yourcoworkersa treatCall backon limitincreaseTake over100 callsin a day100 onweeklyQACustomerhas aninsuranceauto draftGet aloanreferralLog 2feedbacksCall backon atransferGet annewaccountreferralNotransferstobranchesTalk toMr.BankerSigncustomer upfor onlinebankingCall LoanOps forpayoffSendcustomer abirthday orget well card.Donateto foodpantryAHTover2:30Stay on callwith Beverlyfor less than10 minutesLess than 3debit cardmaintenancessent backClosedcredit cardreferralTalk toJoeGreenwellPerfectattendance,nounscheduledPTOTalk tocustomer onthecustomer'sbirthdayTake aloanpaymentGive Kudos toa coworker byemail(don'thave to be inCall Center)ABOVE ANDBEYONDDo VIPservice for 30minBring yourcoworkersa treatCall backon limitincreaseTake over100 callsin a day100 onweeklyQACustomerhas aninsuranceauto draftGet aloanreferralLog 2feedbacksCall backon atransferGet annewaccountreferralNotransferstobranchesTalk toMr.Banker

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sign customer up for online banking
  2. Call Loan Ops for payoff
  3. Send customer a birthday or get well card.
  4. Donate to food pantry
  5. AHT over 2:30
  6. Stay on call with Beverly for less than 10 minutes
  7. Less than 3 debit card maintenances sent back
  8. Closed credit card referral
  9. Talk to Joe Greenwell
  10. Perfect attendance, no unscheduled PTO
  11. Talk to customer on the customer's birthday
  12. Take a loan payment
  13. Give Kudos to a coworker by email(don't have to be in Call Center)
  14. ABOVE AND BEYOND Do VIP service for 30 min
  15. Bring your coworkers a treat
  16. Call back on limit increase
  17. Take over 100 calls in a day
  18. 100 on weekly QA
  19. Customer has an insurance auto draft
  20. Get a loan referral
  21. Log 2 feedbacks
  22. Call back on a transfer
  23. Get an new account referral
  24. No transfers to branches
  25. Talk to Mr. Banker