Talk toJoeGreenwellAHTover2:30Sendcustomer abirthday orget well card.Take over100 callsin a dayBring yourcoworkersa treatDonateto foodpantrySigncustomer upfor onlinebankingGet aloanreferralStay on callwith Beverlyfor less than10 minutesCall LoanOps forpayoffTalk toMr.BankerClosedcredit cardreferralGet annewaccountreferralABOVE ANDBEYONDDo VIPservice for 30minTalk tocustomer onthecustomer'sbirthdayLess than 3debit cardmaintenancessent backGive Kudos toa coworker byemail(don'thave to be inCall Center)NotransferstobranchesLog 2feedbacks100 onweeklyQACustomerhas aninsuranceauto draftCall backon atransferCall backon limitincreaseTake aloanpaymentPerfectattendance,nounscheduledPTOTalk toJoeGreenwellAHTover2:30Sendcustomer abirthday orget well card.Take over100 callsin a dayBring yourcoworkersa treatDonateto foodpantrySigncustomer upfor onlinebankingGet aloanreferralStay on callwith Beverlyfor less than10 minutesCall LoanOps forpayoffTalk toMr.BankerClosedcredit cardreferralGet annewaccountreferralABOVE ANDBEYONDDo VIPservice for 30minTalk tocustomer onthecustomer'sbirthdayLess than 3debit cardmaintenancessent backGive Kudos toa coworker byemail(don'thave to be inCall Center)NotransferstobranchesLog 2feedbacks100 onweeklyQACustomerhas aninsuranceauto draftCall backon atransferCall backon limitincreaseTake aloanpaymentPerfectattendance,nounscheduledPTO

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to Joe Greenwell
  2. AHT over 2:30
  3. Send customer a birthday or get well card.
  4. Take over 100 calls in a day
  5. Bring your coworkers a treat
  6. Donate to food pantry
  7. Sign customer up for online banking
  8. Get a loan referral
  9. Stay on call with Beverly for less than 10 minutes
  10. Call Loan Ops for payoff
  11. Talk to Mr. Banker
  12. Closed credit card referral
  13. Get an new account referral
  14. ABOVE AND BEYOND Do VIP service for 30 min
  15. Talk to customer on the customer's birthday
  16. Less than 3 debit card maintenances sent back
  17. Give Kudos to a coworker by email(don't have to be in Call Center)
  18. No transfers to branches
  19. Log 2 feedbacks
  20. 100 on weekly QA
  21. Customer has an insurance auto draft
  22. Call back on a transfer
  23. Call back on limit increase
  24. Take a loan payment
  25. Perfect attendance, no unscheduled PTO