Log 2feedbacksGet aloanreferralCall backon limitincreaseDonateto foodpantryStay on callwith Beverlyfor less than10 minutesBring yourcoworkersa treatSendcustomer abirthday orget well card.Perfectattendance,nounscheduledPTOTalk tocustomer onthecustomer'sbirthday100 onweeklyQAGive Kudos toa coworker byemail(don'thave to be inCall Center)Take over100 callsin a dayAHTover2:30Talk toJoeGreenwellClosedcredit cardreferralCustomerhas aninsuranceauto draftCall LoanOps forpayoffSigncustomer upfor onlinebankingCall backon atransferABOVE ANDBEYONDDo VIPservice for 30minNotransferstobranchesGet annewaccountreferralTake aloanpaymentTalk toMr.BankerLess than 3debit cardmaintenancessent backLog 2feedbacksGet aloanreferralCall backon limitincreaseDonateto foodpantryStay on callwith Beverlyfor less than10 minutesBring yourcoworkersa treatSendcustomer abirthday orget well card.Perfectattendance,nounscheduledPTOTalk tocustomer onthecustomer'sbirthday100 onweeklyQAGive Kudos toa coworker byemail(don'thave to be inCall Center)Take over100 callsin a dayAHTover2:30Talk toJoeGreenwellClosedcredit cardreferralCustomerhas aninsuranceauto draftCall LoanOps forpayoffSigncustomer upfor onlinebankingCall backon atransferABOVE ANDBEYONDDo VIPservice for 30minNotransferstobranchesGet annewaccountreferralTake aloanpaymentTalk toMr.BankerLess than 3debit cardmaintenancessent back

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Log 2 feedbacks
  2. Get a loan referral
  3. Call back on limit increase
  4. Donate to food pantry
  5. Stay on call with Beverly for less than 10 minutes
  6. Bring your coworkers a treat
  7. Send customer a birthday or get well card.
  8. Perfect attendance, no unscheduled PTO
  9. Talk to customer on the customer's birthday
  10. 100 on weekly QA
  11. Give Kudos to a coworker by email(don't have to be in Call Center)
  12. Take over 100 calls in a day
  13. AHT over 2:30
  14. Talk to Joe Greenwell
  15. Closed credit card referral
  16. Customer has an insurance auto draft
  17. Call Loan Ops for payoff
  18. Sign customer up for online banking
  19. Call back on a transfer
  20. ABOVE AND BEYOND Do VIP service for 30 min
  21. No transfers to branches
  22. Get an new account referral
  23. Take a loan payment
  24. Talk to Mr. Banker
  25. Less than 3 debit card maintenances sent back