Call LoanOps forpayoffCustomerhas aninsuranceauto draftTalk tocustomer onthecustomer'sbirthdayGet annewaccountreferralStay on callwith Beverlyfor less than10 minutes100 onweeklyQATalk toJoeGreenwellPerfectattendance,nounscheduledPTOTalk toMr.BankerBring yourcoworkersa treatTake aloanpaymentTake over100 callsin a daySigncustomer upfor onlinebankingSendcustomer abirthday orget well card.Get aloanreferralCall backon atransferAHTover2:30Give Kudos toa coworker byemail(don'thave to be inCall Center)Closedcredit cardreferralCall backon limitincreaseLog 2feedbacksLess than 3debit cardmaintenancessent backNotransferstobranchesABOVE ANDBEYONDDo VIPservice for 30minDonateto foodpantryCall LoanOps forpayoffCustomerhas aninsuranceauto draftTalk tocustomer onthecustomer'sbirthdayGet annewaccountreferralStay on callwith Beverlyfor less than10 minutes100 onweeklyQATalk toJoeGreenwellPerfectattendance,nounscheduledPTOTalk toMr.BankerBring yourcoworkersa treatTake aloanpaymentTake over100 callsin a daySigncustomer upfor onlinebankingSendcustomer abirthday orget well card.Get aloanreferralCall backon atransferAHTover2:30Give Kudos toa coworker byemail(don'thave to be inCall Center)Closedcredit cardreferralCall backon limitincreaseLog 2feedbacksLess than 3debit cardmaintenancessent backNotransferstobranchesABOVE ANDBEYONDDo VIPservice for 30minDonateto foodpantry

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call Loan Ops for payoff
  2. Customer has an insurance auto draft
  3. Talk to customer on the customer's birthday
  4. Get an new account referral
  5. Stay on call with Beverly for less than 10 minutes
  6. 100 on weekly QA
  7. Talk to Joe Greenwell
  8. Perfect attendance, no unscheduled PTO
  9. Talk to Mr. Banker
  10. Bring your coworkers a treat
  11. Take a loan payment
  12. Take over 100 calls in a day
  13. Sign customer up for online banking
  14. Send customer a birthday or get well card.
  15. Get a loan referral
  16. Call back on a transfer
  17. AHT over 2:30
  18. Give Kudos to a coworker by email(don't have to be in Call Center)
  19. Closed credit card referral
  20. Call back on limit increase
  21. Log 2 feedbacks
  22. Less than 3 debit card maintenances sent back
  23. No transfers to branches
  24. ABOVE AND BEYOND Do VIP service for 30 min
  25. Donate to food pantry