Give Kudos toa coworker byemail(don'thave to be inCall Center)Call LoanOps forpayoffLog 2feedbacksPerfectattendance,nounscheduledPTOTake over100 callsin a dayBring yourcoworkersa treatCall backon limitincreaseSigncustomer upfor onlinebankingTalk tocustomer onthecustomer'sbirthdayLess than 3debit cardmaintenancessent backStay on callwith Beverlyfor less than10 minutesABOVE ANDBEYONDDo VIPservice for 30minDonateto foodpantryCall backon atransfer100 onweeklyQATalk toJoeGreenwellNotransferstobranchesGet annewaccountreferralTalk toMr.BankerClosedcredit cardreferralSendcustomer abirthday orget well card.Take aloanpaymentAHTover2:30Customerhas aninsuranceauto draftGet aloanreferralGive Kudos toa coworker byemail(don'thave to be inCall Center)Call LoanOps forpayoffLog 2feedbacksPerfectattendance,nounscheduledPTOTake over100 callsin a dayBring yourcoworkersa treatCall backon limitincreaseSigncustomer upfor onlinebankingTalk tocustomer onthecustomer'sbirthdayLess than 3debit cardmaintenancessent backStay on callwith Beverlyfor less than10 minutesABOVE ANDBEYONDDo VIPservice for 30minDonateto foodpantryCall backon atransfer100 onweeklyQATalk toJoeGreenwellNotransferstobranchesGet annewaccountreferralTalk toMr.BankerClosedcredit cardreferralSendcustomer abirthday orget well card.Take aloanpaymentAHTover2:30Customerhas aninsuranceauto draftGet aloanreferral

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give Kudos to a coworker by email(don't have to be in Call Center)
  2. Call Loan Ops for payoff
  3. Log 2 feedbacks
  4. Perfect attendance, no unscheduled PTO
  5. Take over 100 calls in a day
  6. Bring your coworkers a treat
  7. Call back on limit increase
  8. Sign customer up for online banking
  9. Talk to customer on the customer's birthday
  10. Less than 3 debit card maintenances sent back
  11. Stay on call with Beverly for less than 10 minutes
  12. ABOVE AND BEYOND Do VIP service for 30 min
  13. Donate to food pantry
  14. Call back on a transfer
  15. 100 on weekly QA
  16. Talk to Joe Greenwell
  17. No transfers to branches
  18. Get an new account referral
  19. Talk to Mr. Banker
  20. Closed credit card referral
  21. Send customer a birthday or get well card.
  22. Take a loan payment
  23. AHT over 2:30
  24. Customer has an insurance auto draft
  25. Get a loan referral