(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sign customer up for online banking
Call back on a transfer
Call Loan Ops for payoff
Talk to Joe Greenwell
ABOVE AND BEYOND
Do VIP service for 30 min
Closed credit card referral
No transfers to branches
Talk to Mr. Banker
Less than 3 debit card maintenances sent back
Call back on limit increase
Give Kudos to a coworker by email(don't have to be in Call Center)
AHT over 2:30
Log 2 feedbacks
Take over 100 calls in a day
Bring your coworkers a treat
Take a loan payment
Donate to food pantry
Get an new account referral
Talk to customer on the customer's birthday
Customer has an insurance auto draft
Send customer a birthday or get well card.
100 on weekly QA
Stay on call with Beverly for less than 10 minutes