Take over100 callsin a dayStay on callwith Beverlyfor less than10 minutesCall backon limitincreaseTalk tocustomer onthecustomer'sbirthdaySendcustomer abirthday orget well card.Call LoanOps forpayoffDonateto foodpantryNotransferstobranchesTake aloanpaymentLess than 3debit cardmaintenancessent backAHTover2:30Log 2feedbacksBring yourcoworkersa treatCustomerhas aninsuranceauto draftGive Kudos toa coworker byemail(don'thave to be inCall Center)Talk toJoeGreenwellClosedcredit cardreferralCall backon atransferTalk toMr.Banker100 onweeklyQAPerfectattendance,nounscheduledPTOABOVE ANDBEYONDDo VIPservice for 30minGet annewaccountreferralGet aloanreferralSigncustomer upfor onlinebankingTake over100 callsin a dayStay on callwith Beverlyfor less than10 minutesCall backon limitincreaseTalk tocustomer onthecustomer'sbirthdaySendcustomer abirthday orget well card.Call LoanOps forpayoffDonateto foodpantryNotransferstobranchesTake aloanpaymentLess than 3debit cardmaintenancessent backAHTover2:30Log 2feedbacksBring yourcoworkersa treatCustomerhas aninsuranceauto draftGive Kudos toa coworker byemail(don'thave to be inCall Center)Talk toJoeGreenwellClosedcredit cardreferralCall backon atransferTalk toMr.Banker100 onweeklyQAPerfectattendance,nounscheduledPTOABOVE ANDBEYONDDo VIPservice for 30minGet annewaccountreferralGet aloanreferralSigncustomer upfor onlinebanking

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Take over 100 calls in a day
  2. Stay on call with Beverly for less than 10 minutes
  3. Call back on limit increase
  4. Talk to customer on the customer's birthday
  5. Send customer a birthday or get well card.
  6. Call Loan Ops for payoff
  7. Donate to food pantry
  8. No transfers to branches
  9. Take a loan payment
  10. Less than 3 debit card maintenances sent back
  11. AHT over 2:30
  12. Log 2 feedbacks
  13. Bring your coworkers a treat
  14. Customer has an insurance auto draft
  15. Give Kudos to a coworker by email(don't have to be in Call Center)
  16. Talk to Joe Greenwell
  17. Closed credit card referral
  18. Call back on a transfer
  19. Talk to Mr. Banker
  20. 100 on weekly QA
  21. Perfect attendance, no unscheduled PTO
  22. ABOVE AND BEYOND Do VIP service for 30 min
  23. Get an new account referral
  24. Get a loan referral
  25. Sign customer up for online banking