ABOVE ANDBEYONDDo VIPservice for 30minLog 2feedbacksBring yourcoworkersa treatCall backon atransferLess than 3debit cardmaintenancessent backPerfectattendance,nounscheduledPTOTake over100 callsin a dayCustomerhas aninsuranceauto draftTalk toMr.BankerDonateto foodpantrySendcustomer abirthday orget well card.100 onweeklyQATalk tocustomer onthecustomer'sbirthdaySigncustomer upfor onlinebankingTalk toJoeGreenwellCall backon limitincreaseGive Kudos toa coworker byemail(don'thave to be inCall Center)Get annewaccountreferralCall LoanOps forpayoffStay on callwith Beverlyfor less than10 minutesClosedcredit cardreferralTake aloanpaymentAHTover2:30Get aloanreferralNotransferstobranchesABOVE ANDBEYONDDo VIPservice for 30minLog 2feedbacksBring yourcoworkersa treatCall backon atransferLess than 3debit cardmaintenancessent backPerfectattendance,nounscheduledPTOTake over100 callsin a dayCustomerhas aninsuranceauto draftTalk toMr.BankerDonateto foodpantrySendcustomer abirthday orget well card.100 onweeklyQATalk tocustomer onthecustomer'sbirthdaySigncustomer upfor onlinebankingTalk toJoeGreenwellCall backon limitincreaseGive Kudos toa coworker byemail(don'thave to be inCall Center)Get annewaccountreferralCall LoanOps forpayoffStay on callwith Beverlyfor less than10 minutesClosedcredit cardreferralTake aloanpaymentAHTover2:30Get aloanreferralNotransferstobranches

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ABOVE AND BEYOND Do VIP service for 30 min
  2. Log 2 feedbacks
  3. Bring your coworkers a treat
  4. Call back on a transfer
  5. Less than 3 debit card maintenances sent back
  6. Perfect attendance, no unscheduled PTO
  7. Take over 100 calls in a day
  8. Customer has an insurance auto draft
  9. Talk to Mr. Banker
  10. Donate to food pantry
  11. Send customer a birthday or get well card.
  12. 100 on weekly QA
  13. Talk to customer on the customer's birthday
  14. Sign customer up for online banking
  15. Talk to Joe Greenwell
  16. Call back on limit increase
  17. Give Kudos to a coworker by email(don't have to be in Call Center)
  18. Get an new account referral
  19. Call Loan Ops for payoff
  20. Stay on call with Beverly for less than 10 minutes
  21. Closed credit card referral
  22. Take a loan payment
  23. AHT over 2:30
  24. Get a loan referral
  25. No transfers to branches