Pt must speak with a Manager Family of 2+ comes in for appts Pt asks to speak with a nurse "I forgot my order/I need my records" Pt asked to have copay billed Pt lies about sign-in time/ doesn't sign in Stephanie has a walk-in NV Pt needs meds refilled that day "It'll only take 5 minutes" Pt mistakes us for PUC Pt thinking they have an appt when they don't Pt gets insurance card stuck in Kiosk Keith has his 3rd cup of coffee Pt walks away before you're done Pt papers/ script is in wrong drawer CW asks for an updated picture Pt needs appt with GG in 2 weeks Pt walks in for lab w/o appt "Why didn't anyone tell me about it?" Pt is upset about balance Pt has balance over $120 "Are you new here?" Pt asks to speak with a MD Pt gives handwritten note for provider Pt must speak with a Manager Family of 2+ comes in for appts Pt asks to speak with a nurse "I forgot my order/I need my records" Pt asked to have copay billed Pt lies about sign-in time/ doesn't sign in Stephanie has a walk-in NV Pt needs meds refilled that day "It'll only take 5 minutes" Pt mistakes us for PUC Pt thinking they have an appt when they don't Pt gets insurance card stuck in Kiosk Keith has his 3rd cup of coffee Pt walks away before you're done Pt papers/ script is in wrong drawer CW asks for an updated picture Pt needs appt with GG in 2 weeks Pt walks in for lab w/o appt "Why didn't anyone tell me about it?" Pt is upset about balance Pt has balance over $120 "Are you new here?" Pt asks to speak with a MD Pt gives handwritten note for provider
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Pt must speak with a Manager
Family of 2+ comes in for appts
Pt asks to speak with a nurse
"I forgot my order/I need my records"
Pt asked to have copay billed
Pt lies about sign-in time/ doesn't sign in
Stephanie has a walk-in NV
Pt needs meds refilled that day
"It'll only take 5 minutes"
Pt mistakes us for PUC
Pt thinking they have an appt when they don't
Pt gets insurance card stuck in Kiosk
Keith has his 3rd cup of coffee
Pt walks away before you're done
Pt papers/ script is in wrong drawer
CW asks for an updated picture
Pt needs appt with GG in 2 weeks
Pt walks in for lab w/o appt
"Why didn't anyone tell me about it?"
Pt is upset about balance
Pt has balance over $120
"Are you new here?"
Pt asks to speak with a MD
Pt gives handwritten note for provider