Pt is upsetaboutbalancePtmistakesus forPUCPt asks tospeakwith anursePt walksin for labw/o apptPt asks tospeakwith a MDPt needsappt withGG in 2weeksPt thinkingthey have anappt whenthey don'tPt getsinsurancecard stuckin KioskCW asksfor anupdatedpicturePt papers/script is inwrongdrawerPt askedto havecopaybilledPt giveshandwrittennote forproviderKeith hashis 3rdcup ofcoffeeStephaniehas awalk-inNV"I forgotmy order/Ineed myrecords"Pt needsmedsrefilledthat dayPt lies aboutsign-in time/doesn't signin"It'll onlytake 5minutes"Pt mustspeakwith aManagerPt walksaway beforeyou're done"Why didn'tanyone tellme aboutit?""Are younewhere?"Pt hasbalanceover $120Family of2+ comesin forapptsPt is upsetaboutbalancePtmistakesus forPUCPt asks tospeakwith anursePt walksin for labw/o apptPt asks tospeakwith a MDPt needsappt withGG in 2weeksPt thinkingthey have anappt whenthey don'tPt getsinsurancecard stuckin KioskCW asksfor anupdatedpicturePt papers/script is inwrongdrawerPt askedto havecopaybilledPt giveshandwrittennote forproviderKeith hashis 3rdcup ofcoffeeStephaniehas awalk-inNV"I forgotmy order/Ineed myrecords"Pt needsmedsrefilledthat dayPt lies aboutsign-in time/doesn't signin"It'll onlytake 5minutes"Pt mustspeakwith aManagerPt walksaway beforeyou're done"Why didn'tanyone tellme aboutit?""Are younewhere?"Pt hasbalanceover $120Family of2+ comesin forappts

N/S BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt is upset about balance
  2. Pt mistakes us for PUC
  3. Pt asks to speak with a nurse
  4. Pt walks in for lab w/o appt
  5. Pt asks to speak with a MD
  6. Pt needs appt with GG in 2 weeks
  7. Pt thinking they have an appt when they don't
  8. Pt gets insurance card stuck in Kiosk
  9. CW asks for an updated picture
  10. Pt papers/ script is in wrong drawer
  11. Pt asked to have copay billed
  12. Pt gives handwritten note for provider
  13. Keith has his 3rd cup of coffee
  14. Stephanie has a walk-in NV
  15. "I forgot my order/I need my records"
  16. Pt needs meds refilled that day
  17. Pt lies about sign-in time/ doesn't sign in
  18. "It'll only take 5 minutes"
  19. Pt must speak with a Manager
  20. Pt walks away before you're done
  21. "Why didn't anyone tell me about it?"
  22. "Are you new here?"
  23. Pt has balance over $120
  24. Family of 2+ comes in for appts