ConsumerLendingrepresents ____%of Wells FargoCompany Assets._____% ofconsumers saythey need helpimproving theircredit scoreWhat does CFS standfor?_________________Keys tocoaching:the powerof _____The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactName two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______Number oneConsumer CreditSolutions MarketingObjective:________________.Total originationdollar growthnearing____%for Auto in2013.___% of USadults owna mobilephone_____% ofOnline Adultsare SocialNetworkingSite Users.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers._________ istheelectronificationof the loanprocess.Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SName two criticalparts of DirectAuto growthstrategy: 1______,2_______How manyFacebookLikes doesWells Fargohave?In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.Wells Fargohas _____million HomeEquityhouseholds.WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!Paper TurnOff (PTO) willdrive ____ incost saves in2014.Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsMobile trafficexpected toreach______% in2014.Name onedistinctcustomer needour college andsecured cardsserve.What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?EducationFinancialServices has____ billion inprivate studentloans.ConsumerLendingrepresents ____%of Wells FargoCompany Assets._____% ofconsumers saythey need helpimproving theircredit scoreWhat does CFS standfor?_________________Keys tocoaching:the powerof _____The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactName two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______Number oneConsumer CreditSolutions MarketingObjective:________________.Total originationdollar growthnearing____%for Auto in2013.___% of USadults owna mobilephone_____% ofOnline Adultsare SocialNetworkingSite Users.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers._________ istheelectronificationof the loanprocess.Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SName two criticalparts of DirectAuto growthstrategy: 1______,2_______How manyFacebookLikes doesWells Fargohave?In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.Wells Fargohas _____million HomeEquityhouseholds.WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!Paper TurnOff (PTO) willdrive ____ incost saves in2014.Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsMobile trafficexpected toreach______% in2014.Name onedistinctcustomer needour college andsecured cardsserve.What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?EducationFinancialServices has____ billion inprivate studentloans.

Connecting and Growing for Our Customers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Consumer Lending represents ____% of Wells Fargo Company Assets.
  2. _____% of consumers say they need help improving their credit score
  3. What does CFS stand for? _________________
  4. Keys to coaching: the power of _____
  5. The Customer Experience action of SHINE consists of: Smile, Handshake, Introduce, ______, Eye Contact
  6. Name two of the 2014 Key focus areas to drive continued growth for CC: ____, _______
  7. Number one Consumer Credit Solutions Marketing Objective: ________________.
  8. Total origination dollar growth nearing____% for Auto in 2013.
  9. ___% of US adults own a mobile phone
  10. _____% of Online Adults are Social Networking Site Users.
  11. (WFCC) CCAT stands for ________ and will improve banker’s ability to authenticate customers.
  12. _________ is the electronification of the loan process.
  13. Retail Banking has 22MM+ retail banking households; 1 in ___in U.S
  14. Name two critical parts of Direct Auto growth strategy: 1______, 2_______
  15. How many Facebook Likes does Wells Fargo have?
  16. In 2014 we expect to help over 1MM customers build/rebuild credit and upgrade more than ______ customers to core card.
  17. Wells Fargo has _____ million Home Equity households.
  18. WFCC call volume through September 2013 is only ____ of plan, yet sales plan will be achieved!
  19. Paper Turn Off (PTO) will drive ____ in cost saves in 2014.
  20. Credit card portfolio WF purchase volume growth rate surpasses top ___ competitors
  21. Mobile traffic expected to reach ______% in 2014.
  22. Name one distinct customer need our college and secured cards serve.
  23. What are the Affluent Customer Segment’s 3 Ps to grow the portfolio and accelerate partnership?
  24. Education Financial Services has ____ billion in private student loans.