Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SMobile trafficexpected toreach______% in2014.EducationFinancialServices has____ billion inprivate studentloans.Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______Paper TurnOff (PTO) willdrive ____ incost saves in2014.The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactKeys tocoaching:the powerof __________% ofconsumers saythey need helpimproving theircredit scoreTotal originationdollar growthnearing____%for Auto in2013.Name onedistinctcustomer needour college andsecured cardsserve.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers.Wells Fargohas _____million HomeEquityhouseholds.Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitors___% of USadults owna mobilephoneWhat does CFS standfor?______________________% ofOnline Adultsare SocialNetworkingSite Users.ConsumerLendingrepresents ____%of Wells FargoCompany Assets.In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.How manyFacebookLikes doesWells Fargohave?_________ istheelectronificationof the loanprocess.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?Number oneConsumer CreditSolutions MarketingObjective:________________.WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SMobile trafficexpected toreach______% in2014.EducationFinancialServices has____ billion inprivate studentloans.Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______Paper TurnOff (PTO) willdrive ____ incost saves in2014.The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactKeys tocoaching:the powerof __________% ofconsumers saythey need helpimproving theircredit scoreTotal originationdollar growthnearing____%for Auto in2013.Name onedistinctcustomer needour college andsecured cardsserve.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers.Wells Fargohas _____million HomeEquityhouseholds.Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitors___% of USadults owna mobilephoneWhat does CFS standfor?______________________% ofOnline Adultsare SocialNetworkingSite Users.ConsumerLendingrepresents ____%of Wells FargoCompany Assets.In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.How manyFacebookLikes doesWells Fargohave?_________ istheelectronificationof the loanprocess.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?Number oneConsumer CreditSolutions MarketingObjective:________________.WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!

Connecting and Growing for Our Customers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Retail Banking has 22MM+ retail banking households; 1 in ___in U.S
  2. Mobile traffic expected to reach ______% in 2014.
  3. Education Financial Services has ____ billion in private student loans.
  4. Name two of the 2014 Key focus areas to drive continued growth for CC: ____, _______
  5. Paper Turn Off (PTO) will drive ____ in cost saves in 2014.
  6. The Customer Experience action of SHINE consists of: Smile, Handshake, Introduce, ______, Eye Contact
  7. Keys to coaching: the power of _____
  8. _____% of consumers say they need help improving their credit score
  9. Total origination dollar growth nearing____% for Auto in 2013.
  10. Name one distinct customer need our college and secured cards serve.
  11. (WFCC) CCAT stands for ________ and will improve banker’s ability to authenticate customers.
  12. Wells Fargo has _____ million Home Equity households.
  13. Credit card portfolio WF purchase volume growth rate surpasses top ___ competitors
  14. ___% of US adults own a mobile phone
  15. What does CFS stand for? _________________
  16. _____% of Online Adults are Social Networking Site Users.
  17. Consumer Lending represents ____% of Wells Fargo Company Assets.
  18. In 2014 we expect to help over 1MM customers build/rebuild credit and upgrade more than ______ customers to core card.
  19. How many Facebook Likes does Wells Fargo have?
  20. _________ is the electronification of the loan process.
  21. Name two critical parts of Direct Auto growth strategy: 1______, 2_______
  22. What are the Affluent Customer Segment’s 3 Ps to grow the portfolio and accelerate partnership?
  23. Number one Consumer Credit Solutions Marketing Objective: ________________.
  24. WFCC call volume through September 2013 is only ____ of plan, yet sales plan will be achieved!