Name onedistinctcustomer needour college andsecured cardsserve.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______How manyFacebookLikes doesWells Fargohave?(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers.Mobile trafficexpected toreach______% in2014.ConsumerLendingrepresents ____%of Wells FargoCompany Assets._________ istheelectronificationof the loanprocess._____% ofconsumers saythey need helpimproving theircredit scoreRetail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SCredit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsThe CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactWFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!___% of USadults owna mobilephonePaper TurnOff (PTO) willdrive ____ incost saves in2014.Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?Keys tocoaching:the powerof _____EducationFinancialServices has____ billion inprivate studentloans.Number oneConsumer CreditSolutions MarketingObjective:________________.Wells Fargohas _____million HomeEquityhouseholds._____% ofOnline Adultsare SocialNetworkingSite Users.In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.What does CFS standfor?_________________Total originationdollar growthnearing____%for Auto in2013.Name onedistinctcustomer needour college andsecured cardsserve.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______How manyFacebookLikes doesWells Fargohave?(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers.Mobile trafficexpected toreach______% in2014.ConsumerLendingrepresents ____%of Wells FargoCompany Assets._________ istheelectronificationof the loanprocess._____% ofconsumers saythey need helpimproving theircredit scoreRetail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SCredit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsThe CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactWFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!___% of USadults owna mobilephonePaper TurnOff (PTO) willdrive ____ incost saves in2014.Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?Keys tocoaching:the powerof _____EducationFinancialServices has____ billion inprivate studentloans.Number oneConsumer CreditSolutions MarketingObjective:________________.Wells Fargohas _____million HomeEquityhouseholds._____% ofOnline Adultsare SocialNetworkingSite Users.In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.What does CFS standfor?_________________Total originationdollar growthnearing____%for Auto in2013.

Connecting and Growing for Our Customers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Name one distinct customer need our college and secured cards serve.
  2. Name two critical parts of Direct Auto growth strategy: 1______, 2_______
  3. How many Facebook Likes does Wells Fargo have?
  4. (WFCC) CCAT stands for ________ and will improve banker’s ability to authenticate customers.
  5. Mobile traffic expected to reach ______% in 2014.
  6. Consumer Lending represents ____% of Wells Fargo Company Assets.
  7. _________ is the electronification of the loan process.
  8. _____% of consumers say they need help improving their credit score
  9. Retail Banking has 22MM+ retail banking households; 1 in ___in U.S
  10. Credit card portfolio WF purchase volume growth rate surpasses top ___ competitors
  11. The Customer Experience action of SHINE consists of: Smile, Handshake, Introduce, ______, Eye Contact
  12. WFCC call volume through September 2013 is only ____ of plan, yet sales plan will be achieved!
  13. ___% of US adults own a mobile phone
  14. Paper Turn Off (PTO) will drive ____ in cost saves in 2014.
  15. Name two of the 2014 Key focus areas to drive continued growth for CC: ____, _______
  16. What are the Affluent Customer Segment’s 3 Ps to grow the portfolio and accelerate partnership?
  17. Keys to coaching: the power of _____
  18. Education Financial Services has ____ billion in private student loans.
  19. Number one Consumer Credit Solutions Marketing Objective: ________________.
  20. Wells Fargo has _____ million Home Equity households.
  21. _____% of Online Adults are Social Networking Site Users.
  22. In 2014 we expect to help over 1MM customers build/rebuild credit and upgrade more than ______ customers to core card.
  23. What does CFS stand for? _________________
  24. Total origination dollar growth nearing____% for Auto in 2013.