_____% ofconsumers saythey need helpimproving theircredit scoreTotal originationdollar growthnearing____%for Auto in2013.Keys tocoaching:the powerof _____Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsConsumerLendingrepresents ____%of Wells FargoCompany Assets.Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SHow manyFacebookLikes doesWells Fargohave?WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!Paper TurnOff (PTO) willdrive ____ incost saves in2014.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______Wells Fargohas _____million HomeEquityhouseholds._____% ofOnline Adultsare SocialNetworkingSite Users.___% of USadults owna mobilephoneName two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______Number oneConsumer CreditSolutions MarketingObjective:________________.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers._________ istheelectronificationof the loanprocess.The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactEducationFinancialServices has____ billion inprivate studentloans.Mobile trafficexpected toreach______% in2014.What does CFS standfor?_________________In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?Name onedistinctcustomer needour college andsecured cardsserve._____% ofconsumers saythey need helpimproving theircredit scoreTotal originationdollar growthnearing____%for Auto in2013.Keys tocoaching:the powerof _____Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsConsumerLendingrepresents ____%of Wells FargoCompany Assets.Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SHow manyFacebookLikes doesWells Fargohave?WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!Paper TurnOff (PTO) willdrive ____ incost saves in2014.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______Wells Fargohas _____million HomeEquityhouseholds._____% ofOnline Adultsare SocialNetworkingSite Users.___% of USadults owna mobilephoneName two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______Number oneConsumer CreditSolutions MarketingObjective:________________.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers._________ istheelectronificationof the loanprocess.The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactEducationFinancialServices has____ billion inprivate studentloans.Mobile trafficexpected toreach______% in2014.What does CFS standfor?_________________In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?Name onedistinctcustomer needour college andsecured cardsserve.

Connecting and Growing for Our Customers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. _____% of consumers say they need help improving their credit score
  2. Total origination dollar growth nearing____% for Auto in 2013.
  3. Keys to coaching: the power of _____
  4. Credit card portfolio WF purchase volume growth rate surpasses top ___ competitors
  5. Consumer Lending represents ____% of Wells Fargo Company Assets.
  6. Retail Banking has 22MM+ retail banking households; 1 in ___in U.S
  7. How many Facebook Likes does Wells Fargo have?
  8. WFCC call volume through September 2013 is only ____ of plan, yet sales plan will be achieved!
  9. Paper Turn Off (PTO) will drive ____ in cost saves in 2014.
  10. Name two critical parts of Direct Auto growth strategy: 1______, 2_______
  11. Wells Fargo has _____ million Home Equity households.
  12. _____% of Online Adults are Social Networking Site Users.
  13. ___% of US adults own a mobile phone
  14. Name two of the 2014 Key focus areas to drive continued growth for CC: ____, _______
  15. Number one Consumer Credit Solutions Marketing Objective: ________________.
  16. (WFCC) CCAT stands for ________ and will improve banker’s ability to authenticate customers.
  17. _________ is the electronification of the loan process.
  18. The Customer Experience action of SHINE consists of: Smile, Handshake, Introduce, ______, Eye Contact
  19. Education Financial Services has ____ billion in private student loans.
  20. Mobile traffic expected to reach ______% in 2014.
  21. What does CFS stand for? _________________
  22. In 2014 we expect to help over 1MM customers build/rebuild credit and upgrade more than ______ customers to core card.
  23. What are the Affluent Customer Segment’s 3 Ps to grow the portfolio and accelerate partnership?
  24. Name one distinct customer need our college and secured cards serve.