Name onedistinctcustomer needour college andsecured cardsserve.EducationFinancialServices has____ billion inprivate studentloans.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______What does CFS standfor?_________________Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______Mobile trafficexpected toreach______% in2014._____% ofOnline Adultsare SocialNetworkingSite Users.How manyFacebookLikes doesWells Fargohave?Number oneConsumer CreditSolutions MarketingObjective:________________.Keys tocoaching:the powerof __________% ofconsumers saythey need helpimproving theircredit scoreRetail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.S_________ istheelectronificationof the loanprocess.The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactWells Fargohas _____million HomeEquityhouseholds.Total originationdollar growthnearing____%for Auto in2013.Paper TurnOff (PTO) willdrive ____ incost saves in2014.Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsConsumerLendingrepresents ____%of Wells FargoCompany Assets.What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!___% of USadults owna mobilephoneIn 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers.Name onedistinctcustomer needour college andsecured cardsserve.EducationFinancialServices has____ billion inprivate studentloans.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______What does CFS standfor?_________________Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______Mobile trafficexpected toreach______% in2014._____% ofOnline Adultsare SocialNetworkingSite Users.How manyFacebookLikes doesWells Fargohave?Number oneConsumer CreditSolutions MarketingObjective:________________.Keys tocoaching:the powerof __________% ofconsumers saythey need helpimproving theircredit scoreRetail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.S_________ istheelectronificationof the loanprocess.The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactWells Fargohas _____million HomeEquityhouseholds.Total originationdollar growthnearing____%for Auto in2013.Paper TurnOff (PTO) willdrive ____ incost saves in2014.Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsConsumerLendingrepresents ____%of Wells FargoCompany Assets.What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!___% of USadults owna mobilephoneIn 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers.

Connecting and Growing for Our Customers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Name one distinct customer need our college and secured cards serve.
  2. Education Financial Services has ____ billion in private student loans.
  3. Name two critical parts of Direct Auto growth strategy: 1______, 2_______
  4. What does CFS stand for? _________________
  5. Name two of the 2014 Key focus areas to drive continued growth for CC: ____, _______
  6. Mobile traffic expected to reach ______% in 2014.
  7. _____% of Online Adults are Social Networking Site Users.
  8. How many Facebook Likes does Wells Fargo have?
  9. Number one Consumer Credit Solutions Marketing Objective: ________________.
  10. Keys to coaching: the power of _____
  11. _____% of consumers say they need help improving their credit score
  12. Retail Banking has 22MM+ retail banking households; 1 in ___in U.S
  13. _________ is the electronification of the loan process.
  14. The Customer Experience action of SHINE consists of: Smile, Handshake, Introduce, ______, Eye Contact
  15. Wells Fargo has _____ million Home Equity households.
  16. Total origination dollar growth nearing____% for Auto in 2013.
  17. Paper Turn Off (PTO) will drive ____ in cost saves in 2014.
  18. Credit card portfolio WF purchase volume growth rate surpasses top ___ competitors
  19. Consumer Lending represents ____% of Wells Fargo Company Assets.
  20. What are the Affluent Customer Segment’s 3 Ps to grow the portfolio and accelerate partnership?
  21. WFCC call volume through September 2013 is only ____ of plan, yet sales plan will be achieved!
  22. ___% of US adults own a mobile phone
  23. In 2014 we expect to help over 1MM customers build/rebuild credit and upgrade more than ______ customers to core card.
  24. (WFCC) CCAT stands for ________ and will improve banker’s ability to authenticate customers.