What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?Total originationdollar growthnearing____%for Auto in2013.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers.Mobile trafficexpected toreach______% in2014._____% ofOnline Adultsare SocialNetworkingSite Users.___% of USadults owna mobilephoneHow manyFacebookLikes doesWells Fargohave?WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!ConsumerLendingrepresents ____%of Wells FargoCompany Assets.Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactCredit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitors_________ istheelectronificationof the loanprocess.EducationFinancialServices has____ billion inprivate studentloans.Paper TurnOff (PTO) willdrive ____ incost saves in2014.Keys tocoaching:the powerof __________% ofconsumers saythey need helpimproving theircredit scoreName onedistinctcustomer needour college andsecured cardsserve.Wells Fargohas _____million HomeEquityhouseholds.Number oneConsumer CreditSolutions MarketingObjective:________________.Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SName two criticalparts of DirectAuto growthstrategy: 1______,2_______What does CFS standfor?_________________In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.What are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?Total originationdollar growthnearing____%for Auto in2013.(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers.Mobile trafficexpected toreach______% in2014._____% ofOnline Adultsare SocialNetworkingSite Users.___% of USadults owna mobilephoneHow manyFacebookLikes doesWells Fargohave?WFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!ConsumerLendingrepresents ____%of Wells FargoCompany Assets.Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye ContactCredit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitors_________ istheelectronificationof the loanprocess.EducationFinancialServices has____ billion inprivate studentloans.Paper TurnOff (PTO) willdrive ____ incost saves in2014.Keys tocoaching:the powerof __________% ofconsumers saythey need helpimproving theircredit scoreName onedistinctcustomer needour college andsecured cardsserve.Wells Fargohas _____million HomeEquityhouseholds.Number oneConsumer CreditSolutions MarketingObjective:________________.Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SName two criticalparts of DirectAuto growthstrategy: 1______,2_______What does CFS standfor?_________________In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.

Connecting and Growing for Our Customers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What are the Affluent Customer Segment’s 3 Ps to grow the portfolio and accelerate partnership?
  2. Total origination dollar growth nearing____% for Auto in 2013.
  3. (WFCC) CCAT stands for ________ and will improve banker’s ability to authenticate customers.
  4. Mobile traffic expected to reach ______% in 2014.
  5. _____% of Online Adults are Social Networking Site Users.
  6. ___% of US adults own a mobile phone
  7. How many Facebook Likes does Wells Fargo have?
  8. WFCC call volume through September 2013 is only ____ of plan, yet sales plan will be achieved!
  9. Consumer Lending represents ____% of Wells Fargo Company Assets.
  10. Name two of the 2014 Key focus areas to drive continued growth for CC: ____, _______
  11. The Customer Experience action of SHINE consists of: Smile, Handshake, Introduce, ______, Eye Contact
  12. Credit card portfolio WF purchase volume growth rate surpasses top ___ competitors
  13. _________ is the electronification of the loan process.
  14. Education Financial Services has ____ billion in private student loans.
  15. Paper Turn Off (PTO) will drive ____ in cost saves in 2014.
  16. Keys to coaching: the power of _____
  17. _____% of consumers say they need help improving their credit score
  18. Name one distinct customer need our college and secured cards serve.
  19. Wells Fargo has _____ million Home Equity households.
  20. Number one Consumer Credit Solutions Marketing Objective: ________________.
  21. Retail Banking has 22MM+ retail banking households; 1 in ___in U.S
  22. Name two critical parts of Direct Auto growth strategy: 1______, 2_______
  23. What does CFS stand for? _________________
  24. In 2014 we expect to help over 1MM customers build/rebuild credit and upgrade more than ______ customers to core card.