Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsWhat are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?_____% ofOnline Adultsare SocialNetworkingSite Users.Mobile trafficexpected toreach______% in2014.Number oneConsumer CreditSolutions MarketingObjective:________________.Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SName onedistinctcustomer needour college andsecured cardsserve.EducationFinancialServices has____ billion inprivate studentloans.What does CFS standfor?_________________In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.Total originationdollar growthnearing____%for Auto in2013.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______Wells Fargohas _____million HomeEquityhouseholds.How manyFacebookLikes doesWells Fargohave?Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers._____% ofconsumers saythey need helpimproving theircredit scoreWFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!Paper TurnOff (PTO) willdrive ____ incost saves in2014.The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye Contact___% of USadults owna mobilephone_________ istheelectronificationof the loanprocess.Keys tocoaching:the powerof _____ConsumerLendingrepresents ____%of Wells FargoCompany Assets.Credit cardportfolio WFpurchase volumegrowth ratesurpasses top ___competitorsWhat are the AffluentCustomer Segment’s3 Ps to grow theportfolio andacceleratepartnership?_____% ofOnline Adultsare SocialNetworkingSite Users.Mobile trafficexpected toreach______% in2014.Number oneConsumer CreditSolutions MarketingObjective:________________.Retail Bankinghas 22MM+retail bankinghouseholds; 1in ___in U.SName onedistinctcustomer needour college andsecured cardsserve.EducationFinancialServices has____ billion inprivate studentloans.What does CFS standfor?_________________In 2014 we expect tohelp over 1MMcustomersbuild/rebuild creditand upgrade morethan ______customers to corecard.Total originationdollar growthnearing____%for Auto in2013.Name two criticalparts of DirectAuto growthstrategy: 1______,2_______Wells Fargohas _____million HomeEquityhouseholds.How manyFacebookLikes doesWells Fargohave?Name two ofthe 2014 Keyfocus areas todrive continuedgrowth for CC:____, _______(WFCC) CCATstands for________ and willimprove banker’sability toauthenticatecustomers._____% ofconsumers saythey need helpimproving theircredit scoreWFCC call volumethroughSeptember 2013is only ____ ofplan, yet salesplan will beachieved!Paper TurnOff (PTO) willdrive ____ incost saves in2014.The CustomerExperience action ofSHINE consists of:Smile, Handshake,Introduce, ______,Eye Contact___% of USadults owna mobilephone_________ istheelectronificationof the loanprocess.Keys tocoaching:the powerof _____ConsumerLendingrepresents ____%of Wells FargoCompany Assets.

Connecting and Growing for Our Customers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Credit card portfolio WF purchase volume growth rate surpasses top ___ competitors
  2. What are the Affluent Customer Segment’s 3 Ps to grow the portfolio and accelerate partnership?
  3. _____% of Online Adults are Social Networking Site Users.
  4. Mobile traffic expected to reach ______% in 2014.
  5. Number one Consumer Credit Solutions Marketing Objective: ________________.
  6. Retail Banking has 22MM+ retail banking households; 1 in ___in U.S
  7. Name one distinct customer need our college and secured cards serve.
  8. Education Financial Services has ____ billion in private student loans.
  9. What does CFS stand for? _________________
  10. In 2014 we expect to help over 1MM customers build/rebuild credit and upgrade more than ______ customers to core card.
  11. Total origination dollar growth nearing____% for Auto in 2013.
  12. Name two critical parts of Direct Auto growth strategy: 1______, 2_______
  13. Wells Fargo has _____ million Home Equity households.
  14. How many Facebook Likes does Wells Fargo have?
  15. Name two of the 2014 Key focus areas to drive continued growth for CC: ____, _______
  16. (WFCC) CCAT stands for ________ and will improve banker’s ability to authenticate customers.
  17. _____% of consumers say they need help improving their credit score
  18. WFCC call volume through September 2013 is only ____ of plan, yet sales plan will be achieved!
  19. Paper Turn Off (PTO) will drive ____ in cost saves in 2014.
  20. The Customer Experience action of SHINE consists of: Smile, Handshake, Introduce, ______, Eye Contact
  21. ___% of US adults own a mobile phone
  22. _________ is the electronification of the loan process.
  23. Keys to coaching: the power of _____
  24. Consumer Lending represents ____% of Wells Fargo Company Assets.