Ask 2-3openquestionsAsk 3-4openquestionsFree!What canwe do tomake iteasier?Whatconcernsyouabout..?What is yourpreferredpaymentmethod?How doyou like tobudgetAsk 20Openquestionsin one dayWhat doyou knowabout..Why doyou requirea copy ofthe bill?Tell memoreabout..Whendid youlast..?What is yourpreferredcommunicationmethodShare yourfavouriteopenquestion onMYCoachHow do youlike tomanage youraccounts?Tell memore aboutthe currentsituationAsk 2-3openquestionsAsk 3-4openquestionsFree!What canwe do tomake iteasier?Whatconcernsyouabout..?What is yourpreferredpaymentmethod?How doyou like tobudgetAsk 20Openquestionsin one dayWhat doyou knowabout..Why doyou requirea copy ofthe bill?Tell memoreabout..Whendid youlast..?What is yourpreferredcommunicationmethodShare yourfavouriteopenquestion onMYCoachHow do youlike tomanage youraccounts?Tell memore aboutthe currentsituation

Identify Needs :) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask 2-3 open questions
  2. Ask 3-4 open questions
  3. Free!
  4. What can we do to make it easier?
  5. What concerns you about..?
  6. What is your preferred payment method?
  7. How do you like to budget
  8. Ask 20 Open questions in one day
  9. What do you know about..
  10. Why do you require a copy of the bill?
  11. Tell me more about..
  12. When did you last..?
  13. What is your preferred communication method
  14. Share your favourite open question on MYCoach
  15. How do you like to manage your accounts?
  16. Tell me more about the current situation