Ask 3-4openquestionsHow do youlike tomanage youraccounts?What is yourpreferredpaymentmethod?What doyou knowabout..What canwe do tomake iteasier?Whatconcernsyouabout..?What is yourpreferredcommunicationmethodTell memore aboutthe currentsituationHow doyou like tobudgetWhy doyou requirea copy ofthe bill?Free!Share yourfavouriteopenquestion onMYCoachAsk 20Openquestionsin one dayAsk 2-3openquestionsTell memoreabout..Whendid youlast..?Ask 3-4openquestionsHow do youlike tomanage youraccounts?What is yourpreferredpaymentmethod?What doyou knowabout..What canwe do tomake iteasier?Whatconcernsyouabout..?What is yourpreferredcommunicationmethodTell memore aboutthe currentsituationHow doyou like tobudgetWhy doyou requirea copy ofthe bill?Free!Share yourfavouriteopenquestion onMYCoachAsk 20Openquestionsin one dayAsk 2-3openquestionsTell memoreabout..Whendid youlast..?

Identify Needs :) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask 3-4 open questions
  2. How do you like to manage your accounts?
  3. What is your preferred payment method?
  4. What do you know about..
  5. What can we do to make it easier?
  6. What concerns you about..?
  7. What is your preferred communication method
  8. Tell me more about the current situation
  9. How do you like to budget
  10. Why do you require a copy of the bill?
  11. Free!
  12. Share your favourite open question on MYCoach
  13. Ask 20 Open questions in one day
  14. Ask 2-3 open questions
  15. Tell me more about..
  16. When did you last..?