Schedule2 familymembersin one dayAnswer a ?from theother team,ENT/ UROSomeoneschedulingfor theiradult childMovingfrom CCto Dept orvice versaUseFinessephonebookto xfer a callPt wantsto be seentodayTricareptSchedulingan apt inBURNSSchedulinga joint aptGetting aninterp onthe lineUpdateaddress/phonenumberRegisteringa new ptVasConsultSchedulingan apt inMGSpeakingtoradiologyschedulingForeignbodyUrgentreferralKidneystonesPt with anout ofstateaddressSomeonewhoneeds aPSApt r/swithin 24hours ofaptSend anIM to thefront deskENT/UROEmergentreferralSchedulingan earcleaningSchedule2 familymembersin one dayAnswer a ?from theother team,ENT/ UROSomeoneschedulingfor theiradult childMovingfrom CCto Dept orvice versaUseFinessephonebookto xfer a callPt wantsto be seentodayTricareptSchedulingan apt inBURNSSchedulinga joint aptGetting aninterp onthe lineUpdateaddress/phonenumberRegisteringa new ptVasConsultSchedulingan apt inMGSpeakingtoradiologyschedulingForeignbodyUrgentreferralKidneystonesPt with anout ofstateaddressSomeonewhoneeds aPSApt r/swithin 24hours ofaptSend anIM to thefront deskENT/UROEmergentreferralSchedulingan earcleaning

Frontline Bingo- Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Schedule 2 family members in one day
  2. Answer a ? from the other team, ENT/ URO
  3. Someone scheduling for their adult child
  4. Moving from CC to Dept or vice versa
  5. Use Finesse phonebook to xfer a call
  6. Pt wants to be seen today
  7. Tricare pt
  8. Scheduling an apt in BURNS
  9. Scheduling a joint apt
  10. Getting an interp on the line
  11. Update address/ phone number
  12. Registering a new pt
  13. Vas Consult
  14. Scheduling an apt in MG
  15. Speaking to radiology scheduling
  16. Foreign body
  17. Urgent referral
  18. Kidney stones
  19. Pt with an out of state address
  20. Someone who needs a PSA
  21. pt r/s within 24 hours of apt
  22. Send an IM to the front desk ENT/URO
  23. Emergent referral
  24. Scheduling an ear cleaning