Getting aninterp onthe lineSchedulingan apt inMGpt r/swithin 24hours ofaptUseFinessephonebookto xfer a callSchedulingan apt inBURNSPt with anout ofstateaddressSchedule2 familymembersin one dayUrgentreferralTricareptRegisteringa new ptEmergentreferralSpeakingtoradiologyschedulingMovingfrom CCto Dept orvice versaForeignbodySomeoneschedulingfor theiradult childVasConsultSchedulinga joint aptKidneystonesAnswer a ?from theother team,ENT/ UROPt wantsto be seentodaySomeonewhoneeds aPSASend anIM to thefront deskENT/UROUpdateaddress/phonenumberSchedulingan earcleaningGetting aninterp onthe lineSchedulingan apt inMGpt r/swithin 24hours ofaptUseFinessephonebookto xfer a callSchedulingan apt inBURNSPt with anout ofstateaddressSchedule2 familymembersin one dayUrgentreferralTricareptRegisteringa new ptEmergentreferralSpeakingtoradiologyschedulingMovingfrom CCto Dept orvice versaForeignbodySomeoneschedulingfor theiradult childVasConsultSchedulinga joint aptKidneystonesAnswer a ?from theother team,ENT/ UROPt wantsto be seentodaySomeonewhoneeds aPSASend anIM to thefront deskENT/UROUpdateaddress/phonenumberSchedulingan earcleaning

Frontline Bingo- Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Getting an interp on the line
  2. Scheduling an apt in MG
  3. pt r/s within 24 hours of apt
  4. Use Finesse phonebook to xfer a call
  5. Scheduling an apt in BURNS
  6. Pt with an out of state address
  7. Schedule 2 family members in one day
  8. Urgent referral
  9. Tricare pt
  10. Registering a new pt
  11. Emergent referral
  12. Speaking to radiology scheduling
  13. Moving from CC to Dept or vice versa
  14. Foreign body
  15. Someone scheduling for their adult child
  16. Vas Consult
  17. Scheduling a joint apt
  18. Kidney stones
  19. Answer a ? from the other team, ENT/ URO
  20. Pt wants to be seen today
  21. Someone who needs a PSA
  22. Send an IM to the front desk ENT/URO
  23. Update address/ phone number
  24. Scheduling an ear cleaning