EmergentreferralSchedulingan apt inBURNSAnswer a ?from theother team,ENT/ UROSomeoneschedulingfor theiradult childForeignbodyUseFinessephonebookto xfer a callKidneystonesPt wantsto be seentodayUpdateaddress/phonenumberSchedulingan earcleaningSend anIM to thefront deskENT/UROSchedulinga joint aptSchedule2 familymembersin one dayTricareptUrgentreferralSomeonewhoneeds aPSApt r/swithin 24hours ofaptMovingfrom CCto Dept orvice versaSchedulingan apt inMGSpeakingtoradiologyschedulingVasConsultRegisteringa new ptPt with anout ofstateaddressGetting aninterp onthe lineEmergentreferralSchedulingan apt inBURNSAnswer a ?from theother team,ENT/ UROSomeoneschedulingfor theiradult childForeignbodyUseFinessephonebookto xfer a callKidneystonesPt wantsto be seentodayUpdateaddress/phonenumberSchedulingan earcleaningSend anIM to thefront deskENT/UROSchedulinga joint aptSchedule2 familymembersin one dayTricareptUrgentreferralSomeonewhoneeds aPSApt r/swithin 24hours ofaptMovingfrom CCto Dept orvice versaSchedulingan apt inMGSpeakingtoradiologyschedulingVasConsultRegisteringa new ptPt with anout ofstateaddressGetting aninterp onthe line

Frontline Bingo- Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emergent referral
  2. Scheduling an apt in BURNS
  3. Answer a ? from the other team, ENT/ URO
  4. Someone scheduling for their adult child
  5. Foreign body
  6. Use Finesse phonebook to xfer a call
  7. Kidney stones
  8. Pt wants to be seen today
  9. Update address/ phone number
  10. Scheduling an ear cleaning
  11. Send an IM to the front desk ENT/URO
  12. Scheduling a joint apt
  13. Schedule 2 family members in one day
  14. Tricare pt
  15. Urgent referral
  16. Someone who needs a PSA
  17. pt r/s within 24 hours of apt
  18. Moving from CC to Dept or vice versa
  19. Scheduling an apt in MG
  20. Speaking to radiology scheduling
  21. Vas Consult
  22. Registering a new pt
  23. Pt with an out of state address
  24. Getting an interp on the line