Pt with anout ofstateaddressTricareptGetting aninterp onthe lineVasConsultSomeonewhoneeds aPSASpeakingtoradiologyschedulingUseFinessephonebookto xfer a callAnswer a ?from theother team,ENT/ UROSchedulingan apt inMGUrgentreferralMovingfrom CCto Dept orvice versaPt wantsto be seentodaypt r/swithin 24hours ofaptSchedule2 familymembersin one daySend anIM to thefront deskENT/UROEmergentreferralSchedulinga joint aptUpdateaddress/phonenumberForeignbodySomeoneschedulingfor theiradult childSchedulingan apt inBURNSKidneystonesSchedulingan earcleaningRegisteringa new ptPt with anout ofstateaddressTricareptGetting aninterp onthe lineVasConsultSomeonewhoneeds aPSASpeakingtoradiologyschedulingUseFinessephonebookto xfer a callAnswer a ?from theother team,ENT/ UROSchedulingan apt inMGUrgentreferralMovingfrom CCto Dept orvice versaPt wantsto be seentodaypt r/swithin 24hours ofaptSchedule2 familymembersin one daySend anIM to thefront deskENT/UROEmergentreferralSchedulinga joint aptUpdateaddress/phonenumberForeignbodySomeoneschedulingfor theiradult childSchedulingan apt inBURNSKidneystonesSchedulingan earcleaningRegisteringa new pt

Frontline Bingo- Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt with an out of state address
  2. Tricare pt
  3. Getting an interp on the line
  4. Vas Consult
  5. Someone who needs a PSA
  6. Speaking to radiology scheduling
  7. Use Finesse phonebook to xfer a call
  8. Answer a ? from the other team, ENT/ URO
  9. Scheduling an apt in MG
  10. Urgent referral
  11. Moving from CC to Dept or vice versa
  12. Pt wants to be seen today
  13. pt r/s within 24 hours of apt
  14. Schedule 2 family members in one day
  15. Send an IM to the front desk ENT/URO
  16. Emergent referral
  17. Scheduling a joint apt
  18. Update address/ phone number
  19. Foreign body
  20. Someone scheduling for their adult child
  21. Scheduling an apt in BURNS
  22. Kidney stones
  23. Scheduling an ear cleaning
  24. Registering a new pt