Schedulingan apt inBURNSKidneystonesUpdateaddress/phonenumberAnswer a ?from theother team,ENT/ URORegisteringa new ptUseFinessephonebookto xfer a callUrgentreferralVasConsultTricareptSomeoneschedulingfor theiradult childPt wantsto be seentodaySchedulingan apt inMGSomeonewhoneeds aPSAEmergentreferralSchedulingan earcleaningSchedulinga joint aptGetting aninterp onthe lineMovingfrom CCto Dept orvice versaSend anIM to thefront deskENT/UROSchedule2 familymembersin one daySpeakingtoradiologyschedulingpt r/swithin 24hours ofaptPt with anout ofstateaddressForeignbodySchedulingan apt inBURNSKidneystonesUpdateaddress/phonenumberAnswer a ?from theother team,ENT/ URORegisteringa new ptUseFinessephonebookto xfer a callUrgentreferralVasConsultTricareptSomeoneschedulingfor theiradult childPt wantsto be seentodaySchedulingan apt inMGSomeonewhoneeds aPSAEmergentreferralSchedulingan earcleaningSchedulinga joint aptGetting aninterp onthe lineMovingfrom CCto Dept orvice versaSend anIM to thefront deskENT/UROSchedule2 familymembersin one daySpeakingtoradiologyschedulingpt r/swithin 24hours ofaptPt with anout ofstateaddressForeignbody

Frontline Bingo- Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduling an apt in BURNS
  2. Kidney stones
  3. Update address/ phone number
  4. Answer a ? from the other team, ENT/ URO
  5. Registering a new pt
  6. Use Finesse phonebook to xfer a call
  7. Urgent referral
  8. Vas Consult
  9. Tricare pt
  10. Someone scheduling for their adult child
  11. Pt wants to be seen today
  12. Scheduling an apt in MG
  13. Someone who needs a PSA
  14. Emergent referral
  15. Scheduling an ear cleaning
  16. Scheduling a joint apt
  17. Getting an interp on the line
  18. Moving from CC to Dept or vice versa
  19. Send an IM to the front desk ENT/URO
  20. Schedule 2 family members in one day
  21. Speaking to radiology scheduling
  22. pt r/s within 24 hours of apt
  23. Pt with an out of state address
  24. Foreign body