EmergentreferralSpeakingtoradiologyschedulingpt r/swithin 24hours ofaptMovingfrom CCto Dept orvice versaSomeonewhoneeds aPSASend anIM to thefront deskENT/UROSchedulingan apt inBURNSUpdateaddress/phonenumberRegisteringa new ptPt wantsto be seentodayTricareptVasConsultSchedule2 familymembersin one dayAnswer a ?from theother team,ENT/ UROGetting aninterp onthe lineSchedulinga joint aptSchedulingan earcleaningForeignbodyPt with anout ofstateaddressUrgentreferralSchedulingan apt inMGUseFinessephonebookto xfer a callSomeoneschedulingfor theiradult childKidneystonesEmergentreferralSpeakingtoradiologyschedulingpt r/swithin 24hours ofaptMovingfrom CCto Dept orvice versaSomeonewhoneeds aPSASend anIM to thefront deskENT/UROSchedulingan apt inBURNSUpdateaddress/phonenumberRegisteringa new ptPt wantsto be seentodayTricareptVasConsultSchedule2 familymembersin one dayAnswer a ?from theother team,ENT/ UROGetting aninterp onthe lineSchedulinga joint aptSchedulingan earcleaningForeignbodyPt with anout ofstateaddressUrgentreferralSchedulingan apt inMGUseFinessephonebookto xfer a callSomeoneschedulingfor theiradult childKidneystones

Frontline Bingo- Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emergent referral
  2. Speaking to radiology scheduling
  3. pt r/s within 24 hours of apt
  4. Moving from CC to Dept or vice versa
  5. Someone who needs a PSA
  6. Send an IM to the front desk ENT/URO
  7. Scheduling an apt in BURNS
  8. Update address/ phone number
  9. Registering a new pt
  10. Pt wants to be seen today
  11. Tricare pt
  12. Vas Consult
  13. Schedule 2 family members in one day
  14. Answer a ? from the other team, ENT/ URO
  15. Getting an interp on the line
  16. Scheduling a joint apt
  17. Scheduling an ear cleaning
  18. Foreign body
  19. Pt with an out of state address
  20. Urgent referral
  21. Scheduling an apt in MG
  22. Use Finesse phonebook to xfer a call
  23. Someone scheduling for their adult child
  24. Kidney stones