Schedulingan apt inBURNSMovingfrom CCto Dept orvice versaVasConsultSchedulingan earcleaningPt wantsto be seentodaySchedulinga joint aptSomeoneschedulingfor theiradult childpt r/swithin 24hours ofaptAnswer a ?from theother team,ENT/ UROSomeonewhoneeds aPSASend anIM to thefront deskENT/UROSchedule2 familymembersin one dayPt with anout ofstateaddressSchedulingan apt inMGUseFinessephonebookto xfer a callUpdateaddress/phonenumberUrgentreferralGetting aninterp onthe lineTricareptSpeakingtoradiologyschedulingForeignbodyRegisteringa new ptKidneystonesEmergentreferralSchedulingan apt inBURNSMovingfrom CCto Dept orvice versaVasConsultSchedulingan earcleaningPt wantsto be seentodaySchedulinga joint aptSomeoneschedulingfor theiradult childpt r/swithin 24hours ofaptAnswer a ?from theother team,ENT/ UROSomeonewhoneeds aPSASend anIM to thefront deskENT/UROSchedule2 familymembersin one dayPt with anout ofstateaddressSchedulingan apt inMGUseFinessephonebookto xfer a callUpdateaddress/phonenumberUrgentreferralGetting aninterp onthe lineTricareptSpeakingtoradiologyschedulingForeignbodyRegisteringa new ptKidneystonesEmergentreferral

Frontline Bingo- Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduling an apt in BURNS
  2. Moving from CC to Dept or vice versa
  3. Vas Consult
  4. Scheduling an ear cleaning
  5. Pt wants to be seen today
  6. Scheduling a joint apt
  7. Someone scheduling for their adult child
  8. pt r/s within 24 hours of apt
  9. Answer a ? from the other team, ENT/ URO
  10. Someone who needs a PSA
  11. Send an IM to the front desk ENT/URO
  12. Schedule 2 family members in one day
  13. Pt with an out of state address
  14. Scheduling an apt in MG
  15. Use Finesse phonebook to xfer a call
  16. Update address/ phone number
  17. Urgent referral
  18. Getting an interp on the line
  19. Tricare pt
  20. Speaking to radiology scheduling
  21. Foreign body
  22. Registering a new pt
  23. Kidney stones
  24. Emergent referral