pt r/swithin 24hours ofaptUrgentreferralSchedulingan apt inMGUpdateaddress/phonenumberSchedulingan earcleaningSchedulinga joint aptAnswer a ?from theother team,ENT/ UROPt wantsto be seentodayPt with anout ofstateaddressSomeoneschedulingfor theiradult childSchedule2 familymembersin one dayMovingfrom CCto Dept orvice versaSchedulingan apt inBURNSVasConsultGetting aninterp onthe lineSpeakingtoradiologyschedulingEmergentreferralRegisteringa new ptKidneystonesSend anIM to thefront deskENT/UROUseFinessephonebookto xfer a callTricareptSomeonewhoneeds aPSAForeignbodypt r/swithin 24hours ofaptUrgentreferralSchedulingan apt inMGUpdateaddress/phonenumberSchedulingan earcleaningSchedulinga joint aptAnswer a ?from theother team,ENT/ UROPt wantsto be seentodayPt with anout ofstateaddressSomeoneschedulingfor theiradult childSchedule2 familymembersin one dayMovingfrom CCto Dept orvice versaSchedulingan apt inBURNSVasConsultGetting aninterp onthe lineSpeakingtoradiologyschedulingEmergentreferralRegisteringa new ptKidneystonesSend anIM to thefront deskENT/UROUseFinessephonebookto xfer a callTricareptSomeonewhoneeds aPSAForeignbody

Frontline Bingo- Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. pt r/s within 24 hours of apt
  2. Urgent referral
  3. Scheduling an apt in MG
  4. Update address/ phone number
  5. Scheduling an ear cleaning
  6. Scheduling a joint apt
  7. Answer a ? from the other team, ENT/ URO
  8. Pt wants to be seen today
  9. Pt with an out of state address
  10. Someone scheduling for their adult child
  11. Schedule 2 family members in one day
  12. Moving from CC to Dept or vice versa
  13. Scheduling an apt in BURNS
  14. Vas Consult
  15. Getting an interp on the line
  16. Speaking to radiology scheduling
  17. Emergent referral
  18. Registering a new pt
  19. Kidney stones
  20. Send an IM to the front desk ENT/URO
  21. Use Finesse phonebook to xfer a call
  22. Tricare pt
  23. Someone who needs a PSA
  24. Foreign body