Getting aninterp onthe lineSchedulinga joint aptRegisteringa new ptUseFinessephonebookto xfer a callForeignbodyAnswer a ?from theother team,ENT/ UROKidneystonesUrgentreferralEmergentreferralPt with anout ofstateaddressVasConsultSchedulingan earcleaningSchedulingan apt inMGMovingfrom CCto Dept orvice versaPt wantsto be seentodaySchedule2 familymembersin one daySchedulingan apt inBURNSUpdateaddress/phonenumberSomeoneschedulingfor theiradult childpt r/swithin 24hours ofaptSend anIM to thefront deskENT/UROSpeakingtoradiologyschedulingSomeonewhoneeds aPSATricareptGetting aninterp onthe lineSchedulinga joint aptRegisteringa new ptUseFinessephonebookto xfer a callForeignbodyAnswer a ?from theother team,ENT/ UROKidneystonesUrgentreferralEmergentreferralPt with anout ofstateaddressVasConsultSchedulingan earcleaningSchedulingan apt inMGMovingfrom CCto Dept orvice versaPt wantsto be seentodaySchedule2 familymembersin one daySchedulingan apt inBURNSUpdateaddress/phonenumberSomeoneschedulingfor theiradult childpt r/swithin 24hours ofaptSend anIM to thefront deskENT/UROSpeakingtoradiologyschedulingSomeonewhoneeds aPSATricarept

Frontline Bingo- Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Getting an interp on the line
  2. Scheduling a joint apt
  3. Registering a new pt
  4. Use Finesse phonebook to xfer a call
  5. Foreign body
  6. Answer a ? from the other team, ENT/ URO
  7. Kidney stones
  8. Urgent referral
  9. Emergent referral
  10. Pt with an out of state address
  11. Vas Consult
  12. Scheduling an ear cleaning
  13. Scheduling an apt in MG
  14. Moving from CC to Dept or vice versa
  15. Pt wants to be seen today
  16. Schedule 2 family members in one day
  17. Scheduling an apt in BURNS
  18. Update address/ phone number
  19. Someone scheduling for their adult child
  20. pt r/s within 24 hours of apt
  21. Send an IM to the front desk ENT/URO
  22. Speaking to radiology scheduling
  23. Someone who needs a PSA
  24. Tricare pt