Sense of Urgency! Emailed Guides! Command Statement! Positive Survey! Under 15 min inbound/outbound failure call! "How can I help?" Kudos! Helped neighbor with an issue! Mentioned support website! No troubleshoot steps missed! Mentioned survey at end of call! Ticket info filled out under 2 mins! "We can definitely help with that!" Under 5 min troubleshoot Call! Kudos! Taught customer! Sense of Urgency! Emailed Guides! Command Statement! Positive Survey! Under 15 min inbound/outbound failure call! "How can I help?" Kudos! Helped neighbor with an issue! Mentioned support website! No troubleshoot steps missed! Mentioned survey at end of call! Ticket info filled out under 2 mins! "We can definitely help with that!" Under 5 min troubleshoot Call! Kudos! Taught customer!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sense of Urgency!
Emailed Guides!
Command Statement!
Positive Survey!
Under 15 min inbound/outbound failure call!
"How can I help?"
Kudos!
Helped neighbor with an issue!
Mentioned support website!
No troubleshoot steps missed!
Mentioned survey at end of call!
Ticket info filled out under 2 mins!
"We can definitely help with that!"
Under 5 min troubleshoot Call!
Kudos!
Taught customer!